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Integrated Marketing
for Startups + Micro-
      Gaining Traction Through a
     Businesses Brand
         Strong Founder
       #SMIATLIM
    Jacqui Chew
    @jacquichew/ @LaunchAid
    jacqui@ifusionmarketing.com
Traction - Building Blocks


                          Press
     Employees
                     Analyst Coverage
     Contractors
                     Reviews/Awards


       Advisors                           Users
                         Investors      Customers
       Mentors




                   ???
What is Brand?
 “A brand for a company is like a reputation for a
 person. You earn reputation by trying to do hard
 things well.” - Jeff Bezos

 "What’s a brand? A singular idea or concept that
 you own inside the mind of the prospect." - Al Ries

 “Success means never letting the competition
 define you. Instead you have to define yourself
 based on a point of view you care deeply about.”
                     - Tom Chappell, Tom's Of Maine
Focal Point




                Users
              Customers
Personal Brand


                 Knowledge
                 Personality

                 Appearance

                   Attire
Founder Brand
 • Shaped by what is   • Resonance
   communicated and      determined by
   how it is             relevance and
   communicated          frequency
Effect of Social Engagement




 ©2012 Fusion Marketing LLC
The Social Strategy Framework
                      1

       Which
     Channels to
      Engage?
                                    2

                                                     Who Is Your
                                                     Audience?



                                    3
                   What Are You &       What does
                   Your Audience        your brand
                    Passionate          stand for?
     Product          About?
   Development
2   Define your audience.

    Demographics: characteristics of a group of
    people such as gender, race, income, etc.


    Geography: The geographical location of a group of
    people.


    Psychographics: Personality traits, lifestyles,
    values, interests, attitudes, etc.



    Behavioral: Usage rate, usage pattern.


    Socialgraphics: online behavior and relationships
2   Define your audience.

What Does Your                    Advocate
Audience Know
  About Your             Repeat Action/
    Brand?                Enthusiast
                                               Action
                  Single action              Continuum

            Aware,
           no action


     Nothing
3   What is your founder brand?

              Who Are You + What Do
                  You Stand For




                                      knowledge
                         Expertise
              Why this
              startup?




                                     Industry
    How do the above align with your audience?
Desired Social Media Effect




 ©2012 Fusion Marketing LLC
Be consistent            Be a good social
               • Stay on message        citizen
               • Post regularly         • Be helpful
                                        • Listen
               Set measurable           Build a strong
               goals                    work network
               • Helps with time        • Quality not quantity
                 management
                                        Share great
                Be engaging
                • Promote others
                                        content
                                        • Better the content,
                • Acknowledge when
                                          the more likely your
                  your network shares
                                          network will share
                  your content
©2012 Fusion Marketing LLC
Rely on one          Don’t spam
                      channel              • Cross post with
                      • Each network has    caution
                        its strengths

                      Be too sales-sy      No fighting
                      • Allow others to    • Take complaints,
                        discover what        disagreements, etc.
                        you do               offline
                                           • Everyone can see
                      Broadcast generic      what you are writing
                      messages



©2012 Fusion Marketing LLC
Pre-Content Creation Checklist

     Update all personal profiles (Linkedin, Facebook,
     Twitter, G+, etc.)
     Optimize website for search (structurally and
     content)




 ©2011 iFusion Marketing LLC
5 Steps to a 3-Month Editorial Calendar
 1. List all industry events, seasonal holidays,
    festivals, etc. and impending company
    milestones in the next 3 months
 2. Develop blog topics/video/photos that align
    with your founder brand and/or leverage
    seasonal trends
      Visual brands: be sure to leverage Pinterest, Facebook
      Albums, Flickr, YouTube, etc.
 3. Curate and share 3rd party Content
 4. Apply the Rule of Five
        Remember to engage + converse
                with your audience
Managing Your Networks

 Scheduling Tools   Curation Tools
   Hootsuite         Xydo
   Seesmic Ping      Flashissue
   TweetDeck         Storify
   Buffer            Scribit
   Social Sprout
The Social Strategy Framework
                      1

       Which
     Channels to
      Engage?
                                    2

                                                     Who Is Your
                                                     Audience?



                                    3
                   What Are You &       What does
                   Your Audience        your brand
                    Passionate          stand for?
     Product          About?
   Development
Connect with me:
     @jacquichew @iFusionMktg
     jacqui@ifusionmarketing.com
     http://jacquichew.com
     http://www.facebook.com/iFusionMarketing
     http://www.linkedin.com/in/jacquichew
     http://gplus.to/jacqui

©2010 iFusion Marketing LLC

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Market Traction and a Strong Founder Brand

  • 1. Integrated Marketing for Startups + Micro- Gaining Traction Through a Businesses Brand Strong Founder #SMIATLIM Jacqui Chew @jacquichew/ @LaunchAid jacqui@ifusionmarketing.com
  • 2. Traction - Building Blocks Press Employees Analyst Coverage Contractors Reviews/Awards Advisors Users Investors Customers Mentors ???
  • 3. What is Brand? “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well.” - Jeff Bezos "What’s a brand? A singular idea or concept that you own inside the mind of the prospect." - Al Ries “Success means never letting the competition define you. Instead you have to define yourself based on a point of view you care deeply about.” - Tom Chappell, Tom's Of Maine
  • 4. Focal Point Users Customers
  • 5. Personal Brand Knowledge Personality Appearance Attire
  • 6. Founder Brand • Shaped by what is • Resonance communicated and determined by how it is relevance and communicated frequency
  • 7. Effect of Social Engagement ©2012 Fusion Marketing LLC
  • 8. The Social Strategy Framework 1 Which Channels to Engage? 2 Who Is Your Audience? 3 What Are You & What does Your Audience your brand Passionate stand for? Product About? Development
  • 9. 2 Define your audience. Demographics: characteristics of a group of people such as gender, race, income, etc. Geography: The geographical location of a group of people. Psychographics: Personality traits, lifestyles, values, interests, attitudes, etc. Behavioral: Usage rate, usage pattern. Socialgraphics: online behavior and relationships
  • 10. 2 Define your audience. What Does Your Advocate Audience Know About Your Repeat Action/ Brand? Enthusiast Action Single action Continuum Aware, no action Nothing
  • 11. 3 What is your founder brand? Who Are You + What Do You Stand For knowledge Expertise Why this startup? Industry How do the above align with your audience?
  • 12. Desired Social Media Effect ©2012 Fusion Marketing LLC
  • 13. Be consistent Be a good social • Stay on message citizen • Post regularly • Be helpful • Listen Set measurable Build a strong goals work network • Helps with time • Quality not quantity management Share great Be engaging • Promote others content • Better the content, • Acknowledge when the more likely your your network shares network will share your content ©2012 Fusion Marketing LLC
  • 14. Rely on one Don’t spam channel • Cross post with • Each network has caution its strengths Be too sales-sy No fighting • Allow others to • Take complaints, discover what disagreements, etc. you do offline • Everyone can see Broadcast generic what you are writing messages ©2012 Fusion Marketing LLC
  • 15. Pre-Content Creation Checklist Update all personal profiles (Linkedin, Facebook, Twitter, G+, etc.) Optimize website for search (structurally and content) ©2011 iFusion Marketing LLC
  • 16. 5 Steps to a 3-Month Editorial Calendar 1. List all industry events, seasonal holidays, festivals, etc. and impending company milestones in the next 3 months 2. Develop blog topics/video/photos that align with your founder brand and/or leverage seasonal trends Visual brands: be sure to leverage Pinterest, Facebook Albums, Flickr, YouTube, etc. 3. Curate and share 3rd party Content 4. Apply the Rule of Five Remember to engage + converse with your audience
  • 17. Managing Your Networks Scheduling Tools Curation Tools Hootsuite Xydo Seesmic Ping Flashissue TweetDeck Storify Buffer Scribit Social Sprout
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  • 19. The Social Strategy Framework 1 Which Channels to Engage? 2 Who Is Your Audience? 3 What Are You & What does Your Audience your brand Passionate stand for? Product About? Development
  • 20. Connect with me: @jacquichew @iFusionMktg jacqui@ifusionmarketing.com http://jacquichew.com http://www.facebook.com/iFusionMarketing http://www.linkedin.com/in/jacquichew http://gplus.to/jacqui ©2010 iFusion Marketing LLC