1. Swansea iTeC 01792 464561
Develop Your Skills
Apprenticeship Week here at Swansea ITeC
Apprenticeship Week is the time when all
eyes are on apprenticeships and it’s all
about raising the profile amongst
employers, individuals, teachers, parents
and the media. Everyone with an interest in
apprenticeships across Wales is
encouraged to get involved in the Week.
In the week I interviewed the
apprenticeships. In this Newsletter there
will basically be questions and answers
from the apprenticeships.
An Apprenticeship could be for you if
you’ve got a good idea of where you
want to go with your career and like the
idea of earning while you learn. You’ll get
top quality training, developing skills and
gaining qualifications on the job.
 First you’ll need to decide which career
suits you best.
 Next, you’ll have to decide whether you
can commit to the demands of an
Apprenticeship. Being an apprentice
means juggling work and study over the
long term.
 Generally, an Apprenticeship takes
between one and four years to complete.
The length varies depending on the
sector, the qualification you’re going for
and the skills you already have.
Swansea ITeC Limited is a part of Skills Academy Wales,
the largest work-based learning provider in South West
Wales. Come and speak to the experts and find out how
apprenticeships can improve YOUR career prospects and
support YOUR business prosperity.
Here at Swansea ITeC we will support you 100% with your
career.

2. Swansea iTeC 01792 464561
Geraint Lewis Code 3
I work for Code 3 models and I make prediction pieces for
Corgi.
What is your job role?
I design art work at Code 3 models. I make physical pieces.
What type of apprenticeship are you on?
I wasn’t sure about the type of apprenticeship that I’m on.
How long have you been doing the apprenticeship?
I’ve been doing the Apprenticeship under a year.
What did you do before you started the apprenticeship?
Before I started the Apprenticeship I was working in
Amazon.
What have you gained from the programme?
Since I’ve done the Apprenticeship I’ve gained more
confidence, I’ve learnt better skills on Photoshop and
Dream Weaver.
If you didn’t do an apprenticeship, where do you think you
would be now?
I’d be at the same job role but with less experience.
Do you see yourself progressing onto an advanced
diploma or even considering a degree?
I’m not sure.
Would you recommend the apprenticeship to others, If yes
why?
Yes, I would recommend the apprenticeship to others
because it’s a good way of working and learning more.
Do you think that the apprenticeship programme has the
potential to support your career aims?
Yes. The apprenticeship programme has the potential to
support my career aims.
Business benefits of a
Modern Apprenticeship?

 The benefits of IT Training are enormous. A good training
session can save you time and money, paying for itself
over and over again. Below we have listed a few of the
major benefits you and your company can enjoy from a
Modern Apprenticeship.

 Enables staff to be more productive
 It can help avoid costly errors
 It improves the presentation of work produced
 It improves the accuracy of work
 It increases the speed of work completed
 It can improve your company’s overall image
 It can improve business communication
 It can rapidly improve an individual’s progress
 It gives employers/employees a real sense of
achievement

3. Swansea iTeC 01792 464561
Maddie Young - Gower Getaways
I work for Gower Getaways.
What is your job role?
My job role is Business Administrator.
What type of apprenticeship are you on?
The type of apprenticeship programme I’m on is MVQ
level 2 Business Administration.
How long have you been doing the apprenticeship?
I have been doing the apprenticeship since October
2013.
What did you do before you started the apprenticeship?
I was training to be a hairdresser before I started the
apprenticeship.
What have you gained from the programme?
I have gained a lot more confidence, I’ve learnt new
skills that I didn’t have and I’ve had better knowledge
of Swansea because I used to live in Spain.
If you didn’t do an apprenticeship, where do you think
you would be now?
If I didn’t do an apprenticeship I would probably be a
hairdresser.
Do you see yourself progressing onto an advanced
diploma or even considering a degree?
Yes.
Would you recommend the apprenticeship to others, if
so why?
Yes I would recommend the apprenticeship
programme to others because there isn’t really a lot of
jobs available.
Do you think that the apprenticeship programme has
the potential to support your career aims?
Yes, the apprenticeship programme does have the
potential to support my career aims.
"Your
Apprentice
Of Today
Is Your
Business Of
Tomorrow"
Apprenticeships in Wales
help to inspire
success in the individual
and bring huge
benefits to the workplace.

4. Swansea iTeC 01792 464561
Ryan Adams – Epos System
My company is Epos System, I work for till
systems.
What is your job role?
My job role is an IT support tech – Admin.
What type of apprenticeship are you on?
The type of apprenticeship I’m on is the Level 2
IT professional.
How long have you been doing the
apprenticeship?
I’ve been doing the apprenticeship for 6
months.
What did you do before you started the
apprenticeship?
I was doing steps to employ course before I
started my apprenticeship.
What have you gained from the programme?
I have gained confidence, a job and work
experience while doing the programme.
If you didn’t do an apprenticeship, where do
you think you would be now?
If I didn’t do the apprenticeship I would
probably try and get a job.
Do you see yourself progressing onto an
advanced diploma or even considering a
degree?
No.
Would you recommend the apprenticeship to
others, if yes why?
I would recommend the apprenticeship
programme to others because it’s a good
stepping stone to get work experience.
Do you think that the apprenticeship
programme has the potential to support your
career aims?
Yes.
An Apprenticeship could be for you
if you’ve got a good idea of where
you want to go with your career and
like the idea of earning while you
learn. You’ll get top quality training,
developing skills and gaining
qualifications on the job.
 First you’ll need to decide
which career suits you best.
 Next, you’ll have to decide
whether you can commit to
the demands of an
Apprenticeship. Being an
apprentice means juggling
work and study over the long
term.
 Generally, an Apprenticeship
takes between one and four
years to complete. The
length varies depending on
the sector, the qualification
you’re going for and the skills
you already have.

5. Swansea iTeC 01792 464561
Tom Blackwood – Bishopston Comp
My company is working in Bishopston
Comprehensive.
What is your job role?
My job role is an IT Technician.
What type of apprenticeship are you on?
I’m not sure.
How long have you been doing the apprenticeship?
I’ve been doing the apprenticeship for a month.
What did you do before you started the
apprenticeship?
I was in college before I started the apprenticeship.
What have you gained from the programme?
I have gained better skills and money.
If you didn’t do an apprenticeship, where do you
think you would be now?
If I wasn’t doing the apprenticeship I would be
looking for a job.
Do you see yourself progressing onto an advanced
diploma or even considering a degree?
Yes.
Would you recommend the apprenticeship to others,
if yes why?
I would recommend the apprenticeship to others
because it’s a good way to get to university and get
a job. It’s good experience.
Do you think that the apprenticeship programme has
the potential to support your career aims?
Yes.
Apprenticeships are for those aged 16 and over.
There are 3 levels available.
1. Foundation Apprenticeships
 These can give you the skills apprentices
need for your chosen career and allow
entry to an Apprenticeship.
 You’ll work towards work-based learning
qualifications such as an NVQ Level 2,
Essential Skills and, in some cases, a
relevant knowledge-based qualification
such as a BTEC.
 The entry qualifications (GCSE grades or
equivalent) vary depending on the work
 You may have to sit an entrance test and
be interviewed by the employer
 Apprenticeships cover many career areas,
such as caring, engineering, office work,
construction work, sport and recreation.
 Vacancies will vary depending on where
you live.
 You may attend day or block release at a
college or training centre
3. Higher Apprenticeships
Higher Apprenticeships work towards work-based
learning qualifications such as NVQ Level 4 and, in
some cases, a knowledge-based qualification such as
a Foundation degree.

6. Swansea iTeC 01792 464561
I work for PC Care, I help local charities.
What is your job role?
My job role is to help the community with
technical faults; I also replace old IT products
from schools.
What type of apprenticeship are you on?
The type of apprenticeship I’m on is ICT Level
2.
How long have you been doing the
apprenticeship?
I have been doing the apprenticeship since
August 2013.
What did you do before you started the
apprenticeship?
I was doing a 6month job role at Wales PC
Care before I chose to do an apprenticeship.
What have you gained from the programme?
I have gained more confidence and better
skills since I started the programme.
If you didn’t do an apprenticeship, where do
you think you would be now?
If I didn’t do the apprenticeship I would
probably be looking for a job.
Do you see yourself progressing onto an
advanced diploma or even considering a
degree?
I’m not too sure.
Would you recommend the apprenticeship to
others, if yes why?
Yes, because it’s a good way to improve your
skills.
Do you think that the apprenticeship
programme has the potential to support your
career aims?
Yes.
Nathan Emery - PC care.
Apprenticeship
 Apprentices work towards work-
based learning qualifications such as
NVQ Level 3, Essential Skills and, in
most cases, a relevant knowledge
based certificate such as a BTEC.
 To start this programme, you should
ideally have five GCSEs (grade C or
above) or have completed a
Foundation Apprenticeship.
 You may have to sit an entrance test
and be interviewed by the employer
 Apprenticeships are available in
many career areas such as caring,
engineering, business administration,
construction work, sport and
recreation
 Vacancies will vary depending on
where you live
 Get your NVQ at Level 3 and it can
lead to a job, promotion and/or
study at a HND, HNC or degree Level
(4-5)

7. Swansea iTeC 01792 464561
Carl Fox – T.A Primary School
Apprenticeship
Programmes
Foundation
Apprenticeships Apprenticeships
Education and
Training 91% 88%
Business and Admin 83% 84%
Engineering and
Manufacturing
Technologies 82% 87%
Retail and Customer
Service 84% 86%
Information and
Communication
Technology 83% 82%
I’m a Teaching assistant in a Primary school
– Pontardulais Primary.
What is your job role?
I’m a teaching assistant in a Primary school.
I’m sometimes a receptionist. I create
displays, resources and teach lessons.
What type of apprenticeship are you on?
The apprenticeship I’m on is ITQ user level 2.
How long have you been doing the
apprenticeship?
I’ve been doing the apprenticeship for over
a year now.
What did you do before you started the
apprenticeship?
Before I started the apprenticeship I was
working.
What have you gained from the
programme?
I have gained more skills on the programme.
If you didn’t do an apprenticeship, where do
you think you would be now?
I would be working but I wouldn’t have
learnt the skills I have gained now.
Do you see yourself progressing onto an
advanced diploma or even considering a
degree?
I’m 50/50 on seeing myself progress onto an
advanced diploma or considering a
degree.
Would you recommend the apprenticeship
to others if yes why?
I would recommend the apprenticeship to
others because it will help develop new skills.
It will also give you extra qualifications.
Do you think that the apprenticeship
programme has the potential to support your
career aims?
Yes.
Helping apprentices
become IT “super users”
Learners develop a wide range of IT user
skills within the frameworks for Apprenticeships for
IT users. The apprenticeship is available at Levels 2
and 3 and is designed to help and support
people new to roles in which they use IT
intensively.
The frameworks include an integrated
competence and knowledge qualification and
learners have to complete the ITQ Diploma.

8. Swansea iTeC 01792 464561
James Roberts – Quick Link
76%
78%
80%
82%
84%
86%
88%
90%
92%
Foundation Apprenticeships
Apprenticeships
I work at Quick link.
What is your job role?
My job role is IT support.
What type of apprenticeship are you on?
The type of apprenticeship I’m on is IT.
How long have you been doing the
apprenticeship?
I’ve been doing the apprenticeship for 2
Months.
What did you do before you started the
apprenticeship?
I worked retail.
What have you gained from the
programme?
I gained more skills doing this programme.
If you didn’t do an apprenticeship, where
do you think you would be now?
If I didn’t do the apprenticeship, I’d
probably be looking for a job.
Do you see yourself progressing onto an
advanced diploma or even considering a
degree?
Yes.
Would you recommend the
apprenticeship to others if yes why?
Yes, because you learn more on you
don’t know, and it’s full education.
Do you think that the apprenticeship
programme has the potential to support
your career aims?
Yes.
Statistics of Apprenticeships by subject
2011-12

9. Swansea iTeC 01792 464561
Eric Taviner - Gower Business System.
I work at Gower Business System.
What is your job role?
My job role is systems engineer.
What type of apprenticeship are you on?
The type of apprenticeship I’m on is it
practitioner.
How long have you been doing the
apprenticeship?
I’ve been doing the apprenticeship since
October 2013.
What did you do before you started the
apprenticeship?
Before I started the apprenticeship I
worked at Virgin Atlantic.
What have you gained from the
programme?
I’ve gained more confident and network
skills doing this programme.
If you didn’t do an apprenticeship, where
do you think you would be now?
If I didn’t do the apprenticeship I’d still be
at Virgin Atlantic.
Do you see yourself progressing onto an
advanced diploma or even considering
a degree?
Yes.
Would you recommend the
apprenticeship to others if yes why?
Yes, because it’s very easy going, the
staffs here are great.
Do you think that the apprenticeship
programme has the potential to support
your career aims?
Yes.
Photograph of Eric
Specific job roles for Apprenticeship
training in the active leisure, learning and
well-being sector include:
 Leisure and Sports Managers
 Youth and Community Workers
 Sports Players
 Sports Coaches, Instructors and Officials
 Fitness Instructors
 Sports and Fitness Occupations NEC
 Vocational and Industrial Trainers and
Instructors
 Gardeners and Grounds men/women
 Playgroup Leaders/Assistants
 Sports and Leisure Assistants
 Leisure and Theme Park Attendants
 Stewards and Related Occupations
Skills Active can help identify how many of your staff
are eligible for funding and evaluate the most
appropriate training for all staff, not just those
working in specific active leisure roles.
Other areas Skills Active can help with
include:
 Customer Service
 Business Administration
 Social Media
 Marketing and Communications
 IT

10. Swansea iTeC 01792 464561
Jacob - Blue Telecoms.
I work at Blue Telecoms.
What is your job role?
My job role is a Server Management.
What type of apprenticeship are you on?
The type of apprenticeship I’m on is maintaining
service.
How long have you been doing the
apprenticeship?
I have been doing the apprenticeship for 4
months.
What did you do before you started the
apprenticeship?
Before I started the apprenticeship I was learning
more on web design.
What have you gained from the programme?
I’ve gained more confidence doing this
programme. I have met new people in my class
which has made me feel more confident.
If you didn’t do an apprenticeship, where do you
think you would be now?
If I didn’t do the apprenticeship, I’d probably be
in college.
Do you see yourself progressing onto an
advanced diploma or even considering a
degree?
I don’t think I can progress onto an advanced
diploma, but I can see myself getting a degree.
Would you recommend the apprenticeship to
others, if yes why?
Yes, I would recommend the apprenticeship to
others because you get more out of the
programme; you learn more skills as the
programme goes on.
Do you think that the apprenticeship programme
has the potential to support your career aims?
Yes.
If you are interested in gaining an
apprenticeship contact us by the following:
Visit us: http://www.swanseaitec.co.uk/
Call us: 01792 464561
Email us: info@swansea-itec.co.uk
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250 Carmarthen Road
Cwmbwrla
Swansea
Wales
SA1 1HG