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Turning Loyalty Into Advocacy:
The Evolution of Incentivized Marketing
Cory Powers
Vice President of
Product Development
Jenn McClain
SVP of eCommerce
& Alternate Channels
Advocacy Marketing
Facebook Organic Reach Decline
Source: Forward Progress
Advocacy Marketing
89% of Millennials trust
recommendations from their
friends or family more than
claims by the brand.
(Source: AdWeek)
89%
How Mobile Takes Advocacy Further
The average smartphone
user checks their device 221
times per day.
(Source: Tecmark)
221x
120 million US consumers
use smartphones & tablets
while shopping, browsing new
deals, researching and buying
products.
(Source: eMarketer)
120M
How Mobile Takes Advocacy Further
In 2015, for the first time, the
majority of sales in stores will
be influenced by digital
media.
(Source: Forrester Research)
The Limited & Advocacy Marketing
Increase brand
awareness
Drive foot traffic
to new store
openings
Acquire new
customers
Questions &
Answers

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Case Study: "Turning Loyalty Into Advocacy: The Evolution of Incentivized Marketing"

  • 1. Turning Loyalty Into Advocacy: The Evolution of Incentivized Marketing
  • 2. Cory Powers Vice President of Product Development Jenn McClain SVP of eCommerce & Alternate Channels
  • 3. Advocacy Marketing Facebook Organic Reach Decline Source: Forward Progress
  • 4. Advocacy Marketing 89% of Millennials trust recommendations from their friends or family more than claims by the brand. (Source: AdWeek) 89%
  • 5. How Mobile Takes Advocacy Further The average smartphone user checks their device 221 times per day. (Source: Tecmark) 221x 120 million US consumers use smartphones & tablets while shopping, browsing new deals, researching and buying products. (Source: eMarketer) 120M
  • 6. How Mobile Takes Advocacy Further In 2015, for the first time, the majority of sales in stores will be influenced by digital media. (Source: Forrester Research)
  • 7. The Limited & Advocacy Marketing Increase brand awareness Drive foot traffic to new store openings Acquire new customers