With thousands of pieces of content being posted daily and millions of fans to protect, companies rely on consistent and experienced coverage by one provider to ensure the safety of its brands and the management of its communities.

3. Scenario *Data pulled from June, July and August of 2011 Page 1 Page 2 Moderation Rating R (21 and over) R (21 and over) Risk Rating High High # of trained Moderators 2 Moderators, 1 Shift Lead, 1 Comm. Mgr./per day 2 Moderators, 1 Shift Lead, 1 Comm. Mgr./per day Time Frame 3 months* 3 months* Services UGC Moderation UGC Moderation

5. Average Monthly Moderation Breakdown May 2011 June 2011 July 2011

7. Fan Growth # of fans month The page with the greater average number of status updates increased their fan growth at a greater rate then that of the page with fewer updates in the recorded period.

9. Contact Thanks, Alisha Paul | Director, Marketing & Social Media [email_address] | @alishaizanne If you would like to contact ICUC regarding moderation services for your brand, please contact: Jan Reischek | VP, Client Services [email_address] | @JReischek