A table describing the characteristics of organizations at levels zero through five in the maturity of their business analysis, requirements definition and management capabilities.

1. 0 1 2 3 4 5
Incomplete Performed Defined Implemented Institutionalized Optimizing
Standards implemented Process definition is
Defined activities Universally applied updated based on metrics,
Informal/inconsistent and followed on majority
Process No defined process
definition and execution
performed on many of projects Integrated with changes to corporate
projects PMLC/SDLC strategy, and industry
Detailed task definition innovations
Defined practices &
Best practices used Measurements of
Standards implemented techniques updated based
Practices & No defined practices & Informal & compliance, and
Guidelines defined but used on majority of on metrics, changes to
Techniques techniques Inconsistent use effectiveness are applied
Requirements Maturity Attribute Table
not mandated projects corporate strategy, and
regularly
industry innovations
Use of standard
Templates, guidelines, deliverables mandatory Meets expectations on Updates performed to
Requirement documents Informal incorporate industry best
standards defined Quality standards well virtually all projects
Deliverables are not a standard non-standardized
Not mandated Integrated with PM/SDLC
practice innovations and
deliverable defined updates in enterprise
documentation
Used on most projects Used on majority of Fully automated strategy
projects
Standard generic Required management Enhancements
Requirement automation Requirements
Technology is not desktop tools software integrated with implemented
software tools provided management software
Technology considered or used in
implemented and
project management and
capturing business needs No planned approach to application life cycle Usage continuously
Inconsistent usage mandatory
tool usage management software improved
Organization has Metrics are applied against Requirements/BA
Organization does not Limited Support delegated support of the center of support for organization is continually
A formal
see need to support business analysis best Business Analysis improved
Organization business analysis
Undefined Roles
practices and staff
Requirements/BA
Little Training organization established Organization measures External audits applied to
practice development to an
individual or team effectiveness of training validate measurements
No knowledge of Good knowledge of all Solid knowledge, Advanced Level of
Have a fundamental Good demonstrated
fundamental concepts concepts and key BA Proficiency
Staff Competency and skills for
knowledge of most core ability in required skills, and ability
concepts & skills skills competencies consistently applied
requirements delivery
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