This document summarizes a webinar titled "Navigating Through The Storm" presented by Sydney Barcus and Alicia Silex. Over the past 10 years, VHA Inc. underwent significant changes including launching new performance management and learning management systems, undergoing HR downsizing and transformations, and changes in CEO leadership. Barcus and Silex discussed how SuccessFactors helped VHA navigate these challenges and maintain organizational performance. They also reflected on change as a storm that requires purposeful navigation, and outlined learnings for navigating future changes over the next 10 years.

1. Navigating Through The Storm
Speaker: Sydney Barcus
Senior Learning and Organizational Development Consultant
VHA
Alicia Silex
HR Business Consultant
VHA
Moderator: Daniel Margolis
Managing Editor
Talent Management magazine
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5. Navigating Through The Storm
Daniel Margolis
Managing Editor
Talent Management magazine
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6. Navigating Through The Storm
Sydney Barcus
Senior Learning and Organizational
Development Consultant
VHA
Alicia Silex
HR Business Consultant
VHA
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7. Navigating the Storm:
How SuccessFactors helped us maintain our
course through a decade of tumultuous change
Alicia Silex, HR Business Consultant
Dr. Sydney Barcus,
Sr. Consultant, Learning and OD, VHA

8. Introductions
Sydney Barcus Alicia Silex
8

9. Sharing Perspective: Background on
VHA, Inc. and the Family of Companies
About VHA Inc.:
• A Healthcare cooperative
• Serves more than 1,400 not-for-profit hospitals
and 24,000+ non-acute care facilities
• In 47 states and the District of Columbia
• Annual revenue approaching $650 million
• VHA provides supply chain management services, and
forms regional member networks allowing health care
organizations to collaborate
9

10. Our Journey: A 10 Year Tour
Launch: PerformanceManager
Compensation
Competition
Goals/Objectives
New CEO +
Development / LMS
HR Downsizing
Our Future
Succession
HR Transformation
10

11. Poll: What
challenges do
you face with
your
performance
process?
11

12. Reflections: Stormy Seas
12

13. Charting A New Course Requires
Purposeful Navigation
From Cartography to GPS

14. Poll: What
types of
change are
you currently
navigating?
14

15. Learning: Charting A New Course
Requires Navigating Unfamiliar Barriers
Denial
Point
Shock
Blame Others
Feelings
Blame Self
Cape of Confusion and /
Uncertainty
Acceptance & Decision
Making
Time
15

16. What’s New in the Net?
(Business Results)
16

17. Learnings: For the Next 10 Years
17

18. Questions and Answers
Sydney Barcus
Senior Learning and Organizational
Development Consultant
VHA
Alicia Silex
HR Business Consultant
VHA
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