2. Syed Hasan Nemat
6243
Madiha Sarfaraz
6224
Hira Anwar Khan
6887
Khawaja Junaid
6466
Farukh Naveed
3454

6. Intimation
Information
Gathered
Quotation
Made & Sent
Policy Issued
Inspection

7. Loss Claim By Customer
Information Gathering
Survey Of The Site
Report Of Survey Made & Checked
Required Documents Submission
Check Issued

8. Agents/ Marketing Department Administration
Attract
Customer
Underwriting
Movement of Coordination Information Quotation Inspection Policy made
Documents
Gathered
made
Benefit
Survey Make decision
Report
of Claim

9. Draft Prepared
Submitted to
Head of Department
If Approved
Final Copy is made

10. Underwriting
Department
Benefit Department
If claimed
Information
Gathered
Quotation Made,
Sent
Inspection
Policy Made,
Survey
Tasks Converged to Process
Sent
Process From Intimation to Claim
Process Owners
Fareeq-e-Takaful
Document
Requirement
Decision on
Claim

11. Fareeq-e-Takaful
Information
Officer
Underwriting
Officer
Inspector
Independent
Surveyor
Claim Officer

12. V1 : Faster Service, Repetitive
Applications
Banks
Decide as per condition
Corporate Organizations
V2: Moderately Complex
Applications
Individuals
V3: Complex Applications