Slides from KM Legal 2014. Results of research into why lawyers share their knowledge and how law firms can encourage them to share knowledge more.

1. Hélène Russell
©TheKnowledgeBusiness
Why do lawyers
share knowledge?
(and how to encourage
them to do it more)

2. Who am I?
Intro Theory Research Next steps
Hélène
Russell
The
Knowledge
Business
Author
Knowledge
Network
West
Exec-MBA
Solicitor
non-
practising

3. What will we cover?
Intro Theory Research Next steps

4. Why bother?
Intro Theory Research Next steps
Efficiencies &
Enhanced performance
Innovation &
Competitive advantage

5. Theor
y
Intro Theory Research Next steps
Cost Benefit
“What’s in it for me?”

6. Intro Theory Research Next steps
Barriers to
knowledge-
sharing
- Nature of Knowledge
- Organisation Structures
- Trust and relationships

7. Intro Theory Research Next steps
Research
Wide sample:
Nationwide UK & single firm
Subjective, primarily
quantitative, self-
reported, with qualitative
elements

8. Data analysis
Intro Theory Research Next steps
• Quantitative
• Most recent k-s event & k-s over past year
• Qualitative – common themes
• Cross-comparison of sub-groups
• Fee earners – varying proportions
• Nationwide & single firm
• Those with existing k-s targets & those without
• Prolific knowledge sharers & non-sharers
k-s = knowledge sharing

9. Next steps
Intro Theory Research Next steps
1. Awareness through training
2. Recruitment and selection
3. Holistic approach to reward systems

10. Next steps
Intro Theory Research Next steps
Taking a holistic approach
• Understand existing research
• Understand your fee earners
• Holistic approach to reward systems
• Pilot group/reassessment

11. Further Reading
Intro Theory Research Next steps

12. Stay in touch
Hélène Russell
Tel: 07548 912 779
E: helenerussell@theknowledgebusiness.co.uk
Twitter: @heleneadby
Blogs: knowledge4lawyers.wordpress.com
5ideasto.wordpress.com
FB: The Knowledge Business
L-In: uk.linkedin.com/in/helenerussell
W: www.theknowledgebusiness.co.uk
News: www.tinyurl.com/tkbnews