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Marketmap                           How emerging markets change the global economy




          04                      06                         14                         22
2011      East Asia’s flashiest   China rises                China challenges:          Complex, yes.
Issue 1   attraction                                         A closer look              Compelling, probably.
                                                                                        Inscrutable?




            China: Pearls,
            pitfalls and
            possibilities
Contents

04 East Asia’s flashiest attraction
   Ready for a journey of a thousand miles? Get to
   know the ins and outs of doing business in China.


06 China rises
   It’s poised to become the world’s largest economy by
   the time babies born today embark on their careers.


14 China challenges: A closer look
   As China increasingly takes its place on the world
   stage, the government has been cracking down.


22 Complex, yes. Compelling,
   probably. Inscrutable?
   Tie profit to disciplined, risk-based decision making.
East Asia’s balancing act




4
“Emerging economies like China, India, and Brazil are
growing at rates that far surpass the developed nations. The
shift in the economic balance of power creates challenges for
CEOs in deciding how and where to invest in facilities, people
and innovation. Companies that understand and capitalize
on the diverging growth patterns of the developed and
emerging economies will be the winners in the years ahead.”
— Dennis M. Nally, Chairman of PwC International


Today’s China has become virtually             premium. Due diligence is indispensible,
synonymous with global possibilities.          yet elusive. Those in search of
And companies in advanced markets,             transparency often find translucency
eager to shake free of mature home turf        at best. And intellectual property
to explore the potential of the BRICS1         protection and surer safety standards
and beyond, are making serious forays          remain works in progress.
into East Asia’s flashiest attraction.
                                               The resulting environment can be
The intrigue doesn’t stop with Beijing.        rife with risk. To assess and mitigate
As China expands its horizons from its         these challenges, it’s not enough to
coastal cities to its traditionally rural      ask questions. It’s no exaggeration to
interior, opportunities seem as bright         suggest that mastering the Socratic
and bountiful as a Chinese Lantern             method can become business as usual
Festival in celebration of an autumn           for the sharpened business person
harvest. Those eager to rise along with        around Shanghai.
China’s growing economy will need
to illuminate their way forward on an          The Chinese have long said that a
ongoing basis, or risk costly stumbles         journey of a thousand miles begins with
on unfamiliar terrain.                         a single step. If you’re among the many
                                               who are intrigued by the possibilities
China’s ascension, while impressive, has       that can be found along this path, your
not followed a straight trajectory — an        first step should include getting to know
insight that often gets overlooked amid        the ins and outs of doing business in
the hoopla. Some substantially stalwart        today’s China. As you’ll see, China surely
businesses have forged successful              beckons with the luster of pearls. But
paths. But the sheer magnitude of their        astute entrepreneurs will take measured
operations and depth of their pockets          steps to string together a tightly bound
have been significant in enabling              strand of high-quality gems.
them to overcome what can often be a
daunting slog through a nascent and            Read on to learn more about the
unfamiliar market.                             rewards and realities of China
                                               today and how best to position your
The challenges are myriad, complex,            enterprise to share wisely in the
and often interrelated. The                    emerging wealth.
government’s role in business life looms
large; the lack of separation between
government and business is the Chinese
way. Business partner pedigrees are at a
1 Brazil, Russia, India, China, South Africa




                                                                                        5
China rises




6
“Pearls lie not on the seashore.                                     to continue at a robust clip of about
 If you desire one, you must dive                                    8% a year over the next five years,5
for it.”                                                             as prosperity unfolds like a fan,
— Chinese proverb                                                    wafting consumption growth through
                                                                     an economy that will continue to seem
                                                                     more inspired by Wall Street than the
China has come a long way since
                                                                     Great Wall — complete with cyclical
embarking on economic reform in
                                                                     fits and starts.
1978 under Deng Xiaoping. And it
has done so quickly, albeit not always
in a linear fashion. Since the late                                  Among emerging markets, China has
‘70s, its economy has grown tenfold,                                 unleashed performance and prospects
industrialization supplanting agrarian                               that outpace Brazil, Russia, India, and
trade — not over the course of 200                                   South Africa as well as up and comers
years, as in Europe, but in three                                    such as Mexico, Egypt, and Taiwan.
decades. China’s cumulative real GDP                                 China’s 10% average growth per year
growth is projected to outpace that of                               between 1999 and 2009 is highest
developed economies and the rest of                                  among the emerging markets, and
the world by 2015.2 Along with one                                   topped 14% in 2007. Its 2010 GDP
of the hardest-charging income level                                 was second only to the United States,
increases in history, China’s economic                               landing it ahead of Germany, Brazil,
awakening has resulted in the largest                                India, Russia, Mexico, and Indonesia.
poverty decline ever.
                                                                     CEOs responding to our 14th Annual
The interest in China among investors                                Global CEO Survey liked what they
is a long-term secular one. One                                      saw. Many pointed to China as the
dramatic indication of the global                                    most important country for future
rebalance: China, which in 1980                                      growth; of the 1,201 CEOs surveyed,
didn’t rank among the top 10 global                                  39% saw the greatest opportunity
economies by size, looks poised to                                   there, well ahead of the United States
top the United States as the world’s                                 (21%), Brazil (19%), and India (18%).6
largest economy by the time babies                                   China also tops the list as the most
born today embark on their careers in                                important venue for meeting future
the mid-2030s.3 The current economic                                 sourcing needs, with 37% of leaders
cycle is a major factor influencing                                  surveyed planning to shift sourcing
nearly 85% of CEOs we surveyed to                                    there, primarily inspired by the
shake up their business strategy in                                  potential for cost competitiveness.
recent years.
                                                                     Market growth has long been China’s
China has surpassed Japan as the                                     golden goose, as the country’s workers
second-largest economy in the world,                                 grow increasingly capable of buying
behind only the United States.4 In the                               the goods and services that were once
near term, China’s growth is projected
                                                                     5 Building a presence in today’s growth markets, The experience of
                                                                     privately held companies, PwC, 2011
2 Building a presence in today’s growth markets, The experience of   6 Prospects in emerging markets drive global CEO confidence to pre
  privately held companies, PwC, 2011                                financial crisis levels and 14th Annual Global CEO Survey, Growth
3 The World in 2050, PwC (January 2011 update)                       Reimagined, PwC, 2011; created in cooperation with the Economist
4 The World in 2050, PwC; View, issue 13, Doing business in a        Intelligence Unit (EIU). The findings presented in the main report
changing China, seeking similarities, respecting differences, PwC,   are based on a survey and analysis conducted in 2010 by the EIU on
2010-2011                                                            behalf of PwC.




                                                                                                                                      7
designed solely for other markets                                              the selling of goods and services as
                                  and demographic groups. The                                                    their top opportunity in China. By
                                  transformation is readily apparent,                                            comparison, the other BRICS hover
                                  and businesses large and small have                                            around the 40% mark. Business
                                  noticed. The experience of one                                                 leaders are eyeing emerging markets,
                                  international hotel illustrates the                                            countries such as Colombia and
                                  transformation; Starwood Hotels                                                Argentina, which represent a second
                                  & Resorts Worldwide opened the                                                 wave of overseas markets, to a lesser
                                  Sheraton Great Wall in Beijing in 1985                                         extent, with about 20% of company
                                  to serve Western travelers seeking                                             leaders venturing into countries
                                  familiar surroundings in China. At the                                         such as Mexico and South Korea, or
                                  time, less than a decade into China’s                                          contemplating it.
                                  economic awakening, the only local
                                  Chinese nationals who could be seen                                            Doing deals: Robust times
                                  around the facility were staff members.                                        for China
                                  Today, local Chinese visitors comprise
                                  60% of the Sheraton’s guests.                                                  China’s recent deal market might
                                                                                                                 remind one that it is, after all, the
                                                                                                                 country that invented fireworks.
                                  Private companies, too, want in on
                                                                                                                 Deal volume in China shot up more
                                  the action. More than 60% of the 158
                                                                                                                 than 15% and deal value rose nearly
                                  non-financial private company leaders
                                                                                                                 30% in 2010 as compared to 2009.
                                  PwC recently surveyed say they’re
                                                                                                                 In contrast, US deal volume around
                                  already doing business in China or
                                                                                                                 that time remained relatively flat, with
                                  are considering such a move, citing
                                                                                                                 deal value edging up less than 10%.7
                                                                                                                 7 Ten minutes on doing deals in China, PwC, 2011




    IMF Projections for percentage of GDP growth, September 2011


    10%                              9.5%                                                                                                                            9.5%
                                                                                                         9.0%
                                                                                                                                                                     8.1%
                                      7.8%
       8                                                                                                 7.5%



       6

                                                                                                                                                                       4.2%
                                4.3%                                                                    4.1%
       4                                                                                                                                                                 4.1%
                                3.8%
                                                                                                                                                                     4.0%
                                3.4%                                                                     3.6%
                                                                                                                                                                           2.5%
                                                                                                         1.8%
       2                         1.6%
                                                                                                                                                                           1.5%
                                 1.5%
                                                                                                          1.1%
       0
                                  2011                                                                 2012                                                         2013

           China
           India
           Russia
           Brazil
           South Africa    Source: IMF World Economic Outlook September 2011 Estimate
                           Note: World Bank forecasts are frequently updated based on new information and changing (global) circumstances.
           United States   http://web.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTDECPROSPECTS/EXTGBLPROSPECTSAPRIL/0,
           Euro area       contentMDK:20370107~menuPK:659160~pagePK:2470434~piPK:4977459~theSitePK:659149,00.html




8
World Bank : GDP Contribution by sector: China's rapid industrialization


 60%

                                                                    48%                     47%                47%
 50                                                          46%                                     46%              46%
            45%
                                                                            43%
                                             40%                                    41%
                             38%                                                                                      45%
 40
            33%                                              32%                            33%                41%
                                                                                    32%              39%
                                                                    30%     29%
                             35%             35%
 30
                                                                            28%     27%
                             27%
                                             24%
 20         22%                                              22%    22%
                                                                                            20%
                                                                                                     15%
 10
                                                                                                               12%    10%

  0
           1960             1965             1970            1975   1980    1985    1990    1995     2000      2005   2010

          Agriculture
          Industry
          Services

Source: World Bank Database http://data.worldbank.org/indicator




We’re seeing an evolving global and                                   Asia’s largest private equity (PE)
domestic M&A picture, with China at                                   market resides in China — and it’s
the forefront of change. Amid a flurry                                in a state of flux. PE transactions
of inbound and domestic deals, critical                               there grew to 580 in 2010, an increase
sectors such as auto parts, cement,                                   of more than 65% over the previous
and metals are coalescing around                                      year, with more than two-thirds
numerous smaller enterprises. At the                                  initiated by domestic funds. Almost
same time, Chinese companies are                                      half of the funds raised by private
acquiring resources through megadeals                                 equity were in Chinese currency, the
in Africa and South America and                                       renminbi (RMB) with yuan the basic
expanding globally into sectors such                                  unit. It’s a significant challenge,
as automotive and chemicals.                                          but some foreign funds are teaming
                                                                      with Chinese municipal governments
We also see a trend toward a growing                                  and private entities in RMB funds to
number of joint ventures (JVs) formed                                 further penetrate the market. China’s
in China; companies are increasingly                                  market holds significant ‘dry powder’;
using local partners’ market knowledge                                the emergence in RMB funds has
and relationships with customer                                       fostered substantial fundraising,
and the government to adapt to                                        fueling continued upward pressure
an ‘in China, for China’ strategy.                                    on deal valuations.
Multinationals should recognize that
local partners need a distribution
network to realize market penetration
and intellectual property (IP) to
enable them to appeal to the local
consumer base.




                                                                                                                             9
Canada 1.14




                                                                                       United States 1.14



                                                                                                                   United States 1.31

                                                                                       Caymen Islands 5.50




                                                                                                        British Virgin Islands 6.12

     China’s 2010 inward/outward Foreign Direct Investment (FDI)
     by country (in US$ billions)




             Inward FDI to China
             Outward FDI from China

     Source: China FDI.govcn http://zfxxgk.dongying.gov.cn/gov/jcms_files/jcms1web46/site/art/2011/1/18/art_2
     *Not including banking, securities, and insurance
     *Above figures include FDI done through free ports including Virgin Islands, Caymen Islands, Barbados, Mauritius




     For multinationals whose sights                                                    While Chinese investors have been
     are set on long-term growth in                                                     providing capital to gain access to
     China, indigenization is crucial.                                                  global markets, Chinese businesses
     Business models must be adapted to                                                 and their partners are thinking more
     accommodate a dual perspective:                                                    creatively about mutually beneficial
     one, the traditional multinational                                                 arrangements. For example, some
     context (focused, for example, on                                                  Western companies are making
     shareholder value and corporate                                                    inroads into China’s domestic market
     citizenship), the other, the domestic                                              by providing Chinese businesses with
     Chinese view. To grasp the latter,                                                 an entree into the global marketplace.
     businesses must cultivate an                                                       Some observers see outbound Chinese
     understanding of and respect for                                                   investors gearing up to acquire
     the views of a number of Chinese                                                   sizable stakes in Western markets, but
     stakeholders, including central                                                    Chinese investors going abroad face
     and local governments, suppliers,                                                  steep learning curves in executing
     customers, employees, and                                                          and integrating their acquisitions, a
     universities. Success will be largely                                              development that closely parallels the
     predicated on their ability to fuse                                                Japanese history of investing in the
     business-as-usual with business-                                                   United States.
     as-usual in China, which can be
     distinct, but not necessarily mutually                                             Despite inroads, some investors
     exclusive, approaches.                                                             question whether China remains too
                                                                                        economically nationalistic to truly




10
United Kingdom 1.64

                            Netherlands 0.95

          Luxembourg 3.21


            France 1.24
                               Germany 0.93

                                                                                                       Korea 2.69



                                                                                                                                  Japan 4.24
                                                                                                              Taiwan 6.70
                                                                                     Hong Kong 38.51




                                                                      Myanmar 0.88                     Hong Kong 67.47


                                                                            Singapore 1.12



                                                                                             Singapore 5.66




                                                                                                                    Australia 1.70




        seek such relationships, as many deals       Thanks to its strong export platform,               since the economy began opening
        still flounder far short of success.         China is already a preferred                        up a few decades ago, is spreading
        Others view these disappointing forays       destination for the relocation of global            from the coastal regions to the
        as part of the country’s economic            manufacturing facilities. It’s also                 second- and third-tier cities inland,
        growing pains rather than investment         cited along with the United States and              where lower-cost labor and property
        isolationism. Through any lens,              India as among the most important                   are still the norm. In fact, some
        China’s economy delivers significant         future sources for products and raw                 60% of the Chinese government’s
        opportunities; their realization requires    materials by participants in PwC’s                  4-trillion-RMB stimulus package
        foreign investors to identify mutual         CEO survey. And although the cost                   has been allocated to developing
        touch points for strategic growth while      of manufacturing there is rising as                 transportation, affordable housing,
        identifying, managing, and cutting risk.     Chinese workers enjoy higher wages                  and rural infrastructure in the central
                                                     and a growing consumer footprint,                   and western regions, according to
        Where the industry action is                 the export platform remains the most                some estimates, yielding significant
                                                     appealing opportunity in China among                opportunity.8 Foreign investors
        China’s admission as a full World                                                                in heavy industries such as steel
                                                     the private company leaders we polled.
        Trade Organization (WTO) member                                                                  manufacturing are eyeing inland
                                                     This factor is now being challenged
        in November 2001 spawned a boom                                                                  China’s immensely rich stock of iron
                                                     by China’s rapidly growing domestic
        period for foreign investors in sectors                                                          ore and other natural resources.
                                                     markets.
        such as distribution, logistics, financial
        services, and telecommunications,
                                                     Amid China’s increasingly invigorated               China is also casting its eyes beyond its
        as well as a customs duty cut.
                                                     market, the country’s robust                        own borders. In the past decade,
                                                     manufacturing base, building steadily               8 View, issue 13, Doing business in a changing China, seeking similari-
                                                                                                         ties, respecting differences, PwC, 2010-2011




                                                                                                                                                                            11
China’s presence in Africa alone                                         since the early days of the 20th century.
     has spread across the continent,                                         And it did so in the fast lane. A decade
     from Angola to Zimbabwe and                                              ago, the United States consumed twice
     beyond, including business interests                                     as much energy as China. But several
     in energy, mining, infrastructure                                        years of double-digit growth rates in
     development, and financial services.9                                    China and the recession’s deeper dig
     It’s also emerging as a prime investor                                   in the United States accelerated this
     in energy around the world, notably                                      dynamic. (On a per capita basis,
     green energy, standing alongside the                                     China remains at about one-third
     United States as a global cleantech                                      of the Organisation for Economic
     leader, aggressively backing emerging                                    Co-operation and Development
     industries in the hope of boosting its                                   [OECD] average.)
     economy, environmental performance,
     and brand.                                                               While China’s increased energy
                                                                              demand is not largely a reflection of
     China’s economic climb, with                                             consumer behavior, the country’s recent
     its inherent reliance on energy-                                         dominance of the automotive sector
     intense industry and infrastructure                                      is. China has grown into the world’s
     development, thrust it past the United                                   largest automotive market, with sales
     States as the world’s largest energy                                     surpassing the United States in 2009
     consumer in recent years — a position                                    and more automotive assembly plants
     the homeland of Henry Ford had held                                      than any other country. Automotive
                                                                              CEOs are revving their engines in
     9 For more information, please see China and India go to Africa, New
     Deals in the Developing World, Foreign Affairs, published by the Coun-
     cil on Foreign Relations, by Harry G. Broadman, March/April 2008




12
response to opportunities there, with       some businesses looking toward these
64% naming China as important to            less-conspicuous destinations for more
their business growth, well above the       affordable manufacturing support.
global average. PwC expects that some       Malaysia, with its history of British
80% of global growth in the sector          rule and law, has drawn interest
by 2017 will come from emerging             among those wary of one of China’s
markets — 34% from China.10                 perceived Achilles heels: less stringent
                                            IP protections, particularly in the
As China’s economic rise continues,         technology field, where IP risks remain
Far East neighbors such as Malaysia,        a paramount concern.
Vietnam, Cambodia, Bangladesh, and
Thailand all stand to prosper. Already,
Indonesia, Malaysia, and Vietnam
have been prettying themselves up for
small and mid-sized businesses with
loosened permitting and property
registration and more fluid credit
information sharing. At the same time,
China’s rising labor costs have

10 PwC Autofacts, March 2011




60 years of strategy

The Twelfth Five-Year Plan, recently endorsed by the National People’s Congress, lays out economic, social,
environmental, geographic, regulatory, and legal strategy. The plan looks to these strategic industries to provide
8% of GDP by 2015 and 20% by 2020:

•    Alternative energy
•    Next-generation information technology
•    High-end equipment manufacturing
•    New materials
•    Clean-energy vehicles
•    Energy conservation and environmental protection
•    Biotechnology

According to the current vision, the China that emerges over the next five years will embrace a ‘softer’ side of the
growth agenda, with a commitment to issues such as social equality, environmental consciousness, and resource
availability. The plan looks to:

•	   Lessen discrepancies between coastal and interior regions
•    Target 7% economic growth (versus prior 7.5% goal)
•    Enhance social infrastructure
•    Increase and spread wealth
•    Cut reliance on exports and boost household consumption
•    Balance growth and sustainability

                                                                                                                       13
Growth and change                         glass. Once the jet lag dissipates, savvy   Transitioning markets,
in today’s China                          business leaders will awaken to a new       intransient rules and roles
                                          world of cultural, operational, and
Rapid growth and change can have                                                      Like its climate, tropical in the south,
                                          regulatory realities. Many investors cite
its drawbacks. Just ask any teenager.                                                 subarctic in the north, China is a land
                                          challenges in navigating a general lack
Or take a closer look at today’s China;                                               of dramatic contrasts. The nascent
                                          of transparency, an unreliable legal
beneath the shimmer of economic                                                       nature of China’s role as a global
                                          system, industrial policies that can be
metamorphosis, vigor, and burgeoning                                                  economic power means its financial
                                          skewed in favor of local businesses,
opportunity, we also find that the                                                    markets are still young while its banks
                                          and concerns about corruption and IP,
underpinnings of this new paradigm                                                    are still working through rebalancing
                                          which is a characteristic challenge of
remain unrefined in many respects,                                                    issues. Maintaining social and economic
                                          emerging markets generally.
as does the understanding of many                                                     stability is a top objective of the Chinese
who are looking to do business in any                                                 government and its officials in the
emerging market. China presents its       Much of this reflects the reality that      current transitional environment.
own distinct challenges. These needn’t    China’s economic strides have been
be deal-breakers. But neither should      a hemispheric hybrid, incorporating
                                                                                      China’s one-party government (the
they be ignored.                          Western economic ideals alongside
                                                                                      Chinese Communist Party or CCP)
                                          steadfast loyalty to China’s political,
                                                                                      wields substantial influence as
                                          historical, and cultural roots. As we’ve
For those who would seek their fortune                                                the country’s leading corporation,
                                          seen, the resulting entity has been
in a land where time runs 12 hours                                                    regulatory, and pricing body. It’s a
                                          spectacularly effective in pushing
ahead of any given New York minute,                                                   degree of influence that may present
                                          China into the major leagues of
the adjustments don’t stop when                                                       a challenge to many Westerners
                                          economic expansion — a rapid
you reset your watch. Operating on                                                    striving to develop positive
                                          transformation that can belie the
the other side of the world can be as
                                          implications of governmental
puzzling as a trip through the looking
                                          involvement and influence in
                                          business affairs.
14
workingrelationships with local            exercise authority over the direction      rife with potholes for the uninitiated
stakeholders in markets while              of investment money, targeting the         and raising questions even for
remaining in compliance with               regions and industries deemed ripe         those who have experience. Many
anticorruption laws, engendered by         for development. While this has            corporations and their legal advisors
policymakers intention of creating         presented challenges for some foreign      struggle to determine the right balance
clearer separation between government      companies, others have been successful     between the appropriate deference
and commerce.                              in recognizing it as an opportunity        to guanxi on the one handand anti-
                                           to collaborate with local players and      corruption regulations, such as the
Because the notion of privatization in     develop mutually beneficial China          FCPA, UK Bribery Act, and the OECD,
China doesn’t jibe with the assumptions    strategies that are aligned with Chinese   on the other. For example, although
of businesses accustomed to operating      stakeholder interests.                     expense reporting for such forays as
in mature markets, success will hinge                                                 business meals remains a fundamental
on the ability to understand the gov-      It’s not what you know                     practice, Chinese government officials
ernment’s role and China’s operating                                                  might not want their names recorded
                                           Yes, of course, it’s who you know. But
environment while remaining poised                                                    on such documentation. And some
                                           in China it’s also what you don’t know,
to keep operations clear of corruption                                                companies look the other way in the
                                           or know enough about to ask what
through assiduous risk management.                                                    interest of building the relationship.
                                           you need to know. That’s why it makes
                                           sense to strive for a real understanding
The government’s reach is evident in                                                  No one wants to alienate one’s
                                           of Chinese culture and the way
potential investment restrictions, which                                              business associates. But the prospect
                                           business there gets done. ‘Guanxi’, the
are far broader than those seen in the                                                of the hammer falling from a foreign
                                           notion that cultural differences can be
United States and other developed                                                     investor’s home country anti-bribery
                                           bridged by building and maintaining
nations. China’s legal and regulatory                                                 law liability is hardly appealing either.
                                           relationships can be a two-way street
framework enables its leaders to


                                                                                                                              15
China challenges: A closer look




16
Corruption crackdown,                     laws governing taxes, labor practices,
regulatory renovation                     exports, trade, and the environment.
Corruption can cause business
aspirations to fizzle like fireworks      China’s own anti-bribery law, based
in a monsoon. Investors need to           on Article 16 of the United Nations
remain attuned to FCPA and                Convention Against Corruption,
UK Bribery Act restrictions, along        recently took effect when The
with local anticorruption regulations.    Standing Committee of China’s
A significant segment of China’s          National People’s Congress passed an
population is involved in governmental    amendment to China’s Criminal Law.
activities, which can increase the        This criminalizes bribery of officials of
potential for both local an home          public international organizations or
country bribery violations.               foreign government officials by Chinese
                                          individuals and companies.
While corruption can undermine
any business environment, how             The development reflects an ongoing
it’s perceived is subject to cultural     evolution, coming in the wake of
translation and transformation,           China’s WTO accession a decade ago
much like attitudes toward diversity      and creating an ongoing impetus for
or smoking. As China increasingly         investors to remain nimble and able
takes its place on the world stage, the   to adapt their operations and structure.
government has been cracking down.        By 2007, China had enacted its own
                                          antimonopoly law, which took effect
                                          the following year and is enforced
Reform efforts have met with mixed
                                          by the Ministry of Commerce (mergers
results, but in recent years, the
                                          and acquisitions); the National
government has gone so far as to
                                          Development and Reform Commission
execute public officials convicted of
                                          (anticompetitive conduct pertaining to
bribery, embezzlement, and abuse of
                                          pricing); and the State Administration
power. Chinese officials haven’t shied
                                          for Industry and Commerce (other
away from punishing corporate players
                                          anticompetitive conduct). More
perceived to have bent or broken such
                                          recently, the US Department of Justice’s
laws. High-profile arrests of foreign
                                          (DOJ) Antitrust Division signed a
employees accused of bribery and
                                          memorandum of understanding with
IP infringement have raised flags for
                                          those agencies as a nod to ongoing
businesses around the world as to
                                          communication and cooperation.11
where the lines are drawn when it
comes to acceptable versus criminal
commercial behavior in China.             Enhanced regulatory guidance for
                                          M&A activity in China can be
                                          challenging for investors, even as
Once viewed as lagging in regulatory
                                          it brings increased transparency to
reform relative to its growing global
                                          decision making. Some see the new
importance, China has lately embraced
                                          guidance on China’s national security
a more stringent anticorruption stance.
                                          reviews as a parallel to the Committee
Along with anti-bribery regulations,
                                          on Foreign Investment in the United
companies operating in China need
to remain in step with numerous           11 US Department of Justice, http://www.ftc.gov/opa/2011/07/
                                          chinamou.shtm




                                                                                                         17
States, a multiagency national security    abuse. And completing the necessary
     group that reviews transactions that       paperwork by Chinese standards is
     could result in control of a US business   no panacea. That’s because the onus
     by a foreign person.                       for requesting business tax invoices,
                                                known as ‘fapiao’, remains not with
     China’s tax authorities are also           the business service provider, but with
     moving to tighten the enforcement          the consumer, injecting the process
     and consistency of related policies.       with considerable variance and
     Tax policy perks, such as tax holidays     vulnerability. In the last decade, Beijing
     and reduced income tax rates, have         introduced cash incentives to induce
     served the government’s aim to attract     more consistent and reliable reporting
     foreign investors. These investors also    and boost tax revenue. But corrupt
     are protecting themselves from picking     practices persist; it’s not unheard of for
     up sellers’ tax liability amid fallout     such documents to be forged, or even
     from anti-tax avoidance measures,          crafted on a street corner. As such,
     which often requires intensified due       home country enforcement agencies
     diligence and the ability to demonstrate   often look upon this paperwork with a
     legitimate business operations among       healthy dose of skepticism.
     special purpose vehicles that are
     sometimes used to mask tax avoidance.      Where piracy meets progress:
                                                Intellectual property rights
     An often unreliable business tax           and wrongs
     documentation system poses another         As China’s business environment
     challenge. While the system is heavily     continues to undergo transformation,
     bureaucratic, it’s also subject to         we can expect an ongoing parade




18
of regulatory shifts, some of which        boost enforcement, seeking to raise                             Despite progress, improvements
will gain better traction than others.     awareness of IP issues among the public                         often remain insufficient for many
Regardless, the pace of change will no     while expanding the State Intellectual                          multinational corporations (MNCs),
doubt be brisk, at times sudden, with      Property Office (SIPO), State Copyright                         which should focus on IP value
considerable implications for business     Bureau, and similar agencies, and                               management strategies to preserve IP
operations; it will be crucial to stay     assigning IP protection roles to other                          value by leveraging the core operations
tuned in to the changing tides and         state organizations.                                            of the enterprise.13 We see a trend
tuned up operationally.                                                                                    toward sector-specific risk profiles to
                                           But such strides have often come with                           determine an appropriate level of entry
Perhaps nowhere are China’s crossroads     setbacks and caveats. According to the                          into China. If the decision is made to
between old and new, public good and       US DOJ, a WTO dispute settlement                                enter the market, companies need to
private profit, more evident than in its   panel found that some elements of                               ensure their understanding of the legal,
attempts to rein in IP infringement.       China’s intellectual property rights                            commercial, and stakeholder interests,
                                           (IPR) regime are ‘inconsistent with                             particularly as they relate to the
China began shoring up its IP protection   its obligations under TRIPS’.12 And                             government. They also must maximize
enforcement efforts, passing patent,       software, entertainment, and consumer                           the use of the company’s existing IP
trademark, and copyright protection        goods groups report ongoing — and                               protection laws and practices and
laws in the early 1980s, shortly after     often high-profile — piracy incidents.                          pursue both commercial solutions and
Deng Xiaoping unleashed economic                                                                           legal remedies, for example, through
reform. That was followed two decades      Violations continue to outpace enforce-                         such means as local IP co-development,
later, in 2001, by China’s WTO acces-      ment. Lack of government agency                                 bimodal product strategy, and minority
sion, along with refinements to IP laws    coordination hampers efforts to quash                           cross-ownership.
to comply with the Agreement on Trade      IP abuse, and regional enforcement
Related Aspects of Intellectual Property   inconsistencies create an environment                           Indeed, from IP to JVs, the ability to
Rights (TRIPS).                            in which some areas offer relatively                            identify solid business partners is a
                                           stringent IPR protection while others                           critical challenge. Unwary investors
More advances followed. In 2007,           remain relatively lax.                                          who choose poorly can find themselves
China signed onto further global                                                                           in a league with the wrong crowd,
initiatives, including the World           This is an area in which the would-be                           setting up the venture for failure and
Intellectual Property Organization         seller must be wary. Patent and copy-                           jeopardizing their brand and bucks.
(WIPO) Copyright Treaty and WIPO’s         right infringement, piracy and coun-                            Affirming partner integrity is a critical
Performances and Phonograms Treaty.        terfeiting, and product diversion can                           and challenging endeavor in China,
It’s also involved in organizations        cost you dearly in the marketplace and                          where gaining a foothold in the market
such as:                                   in the media. Chances are your IP is                            depends on high-touch, high-stakes
                                           your most valuable asset, as a source                           business relationships. Though success
• Paris Convention for the Protection      of revenue outright or as the basis for                         can ride on the ability to tap the right
  of Industrial Property                   competitive advantage. As such, it                              partners, outdated or elusive financial
                                           must be carefully cultivated and tightly                        and ownership data can compromise
• Berne Convention for the Protection                                                                      otherwise seemingly thorough due
                                           guarded. Protecting these assets against
  of Literary and Artistic Works                                                                           diligence, making it tough to assess
                                           unauthorized use and finding trustwor-
• Madrid Trademark Convention              thy potential partners will be crucial to                       intermediaries, agents, JV partners,
                                           maintaining a successful IP strategy and                        and other liaisons on whom so much
• Universal Copyright Convention
                                           running a successful business in China.                         can depend.
• Geneva Phonograms Convention
Along with these global IP protection
efforts, the government has also           12 US Department of State, 2011 Investment Climate Statement,
                                           Bureau of Economic, Energy and Business Affairs, March 2011,    13 Redefining Intellectual Property Value, The Case of China, PwC,
worked to curb violations and              http://www.state.gov/e/eeb/rls/othr/ics/2011/157258.htm         2005




                                                                                                                                                                                19
The made-in-China brand: The                                               The issue came to international
     drive to revive damaged goods                                              notoriety when, in 2005, tainted
     Product quality is not an issue reserved                                   Chinese-manufactured drywall made
     only for those with IP concerns.                                           its way into post-Hurricane Katrina
     Although China has moved closer                                            construction projects on the US gulf
     to mature market comfort zones in                                          coast, at a time when many eyes were
     some crucial ways, US and EU leaders                                       cast upon the devastated region.
     recently expressed concern that China’s                                    More was to come. In 2007, toxins were
     efforts to shore up product safety have                                    found in other products made in China,
     not gone far enough. In response,                                          including wheat flour, frozen fish,
     China recently announced plans to                                          and toothpaste. The flour,
     tighten regulations, stop defective                                        contaminated with the industrial
     and dangerous exports, and soothe                                          chemical melamine, made its way into
     potentially trade-defeating doubts.14                                      pet food, reportedly killing thousands
                                                                                of dogs and cats worldwide.
     China’s consumer-protection officials
     vowed in 2010 to hold Chinese                                              As if all of this wasn’t damaging enough
     manufacturers accountable for product                                      to the made-in-China brand, numerous
     safety, to work with its counterparts                                      2008 recalls amplified trade jitters
     in advanced economies to set safety                                        further when toys exported from China
     and testing standards, and to keep                                         to the United States were found to
     dangerous materials such as lead out                                       contain dangerous amounts
     of products made in China.                                                 of lead. Again, the timing may well
                                                                                have exacerbated trade tensions; just
                                                                                as the global economy had started
     14 The Wall Street Journal, October 2010, http://online.wsj.com/article/   to sour, it seemed that even toys
     SB10001424052702303891804575576272885290234.html




20
try to address the matter by keeping an      Regardless of which measure one looks
Pinyin: A method by which                  arms-length relationship with suppliers      at, these indices should not be viewed
Chinese ideograms are                      and assessing quality only on the            as having great precision, but rather as
transcribed as Roman-style                 back end. But sheer volume and gaps          assessments of orders of magnitude;
words.                                     that enable Chinese vendors to evade         they tend to be correlated with one
                                           such controls increasingly erode the         another and paint a picture of China as
                                           effectiveness of these reviews.              a country that has been improving but
could sow apprehension and doubt.
                                                                                        remains at a comparatively low level of
The impact was significant, as toys
                                           When proper due diligence has been           good governance overall.
associated at least in part with Chinese
                                           performed, greater collaboration
manufacturing comprise 80% of the
                                           with vendors can increase supply chain       TI, which publishes an annual
US kid market.
                                           transparency, accountability, and            Corruption Perceptions Index (CPI),
                                           quality. Many companies are now              uses survey participants’ insights to
That year also saw alarming reports        trying to build:                             identify public sector corruption hot
that melamine had surfaced in
                                                                                        spots, scoring countries on a scale from
baby formula made by more than
                                           • Greater supply chain visibility so they    10 (very clean) to 0 (highly corrupt).
20 manufacturers in China, where
                                             can understand the cost structure for      For compliance decision-making and
it sickened thousands of children
                                             themselves and better assess vendor        risk assessment purposes, entities often
and even resulted in some fatalities.
                                             quality and integrity up front             assign a threshold risk level, typically
Although this threat didn’t cross
                                           • Collaborative, not arms-length,            4 or 5 on TI’s CPI scale. Some
borders, it did nothing to burnish
                                             relationships in which they work           companies have broken the rankings
China’s image as a trustworthy
                                             closely with vendors to improve            down even further, identifying
producer and partner.
                                             quality and cost efficiency; for           corruption as rampant in countries
                                             example, providing more favorable          that score 0 to 3 and presuming a high
A spokesman with China’s                                                                likelihood of experiencing corruption in
Administration of Quality Supervision,       contractual terms for vendors that
                                             provide greater transparency               countries that score between 3 and 5.
Inspection, and Quarantine recently
cited international standards as a         • Increased traceability for sectors,        In the 2010 CPI ranking of 178
means of mitigating these concerns.          such as auto parts, in which quality is    countries, China scored a 3.5 and
At the same time, the onus could             of higher importance                       ranked 78th, tying with Colombia,
simultaneously be shifted away from
                                           With these measures in place, we see an      Greece, Lesotho, Peru, Serbia, and
regional determinations, which can
                                           emerging trend toward the transfer of        Thailand. Although this placed China
stir up disparities and hike costs —
                                           accountability for maintaining supply        in the bottom half of the index, it
never welcome circumstances and
                                           chain integrity to vendors. This is          demonstrates a marked improvement
less so in a volatile economy with
                                           distinct from the arms-length approach,      since 1995, the first year TI produced
unpredictable demand.
                                           as the focus is on enlisting vendors’ help   the survey; at that time, China scored
                                           in improving transparency and opening        2.16, finishing next to last, sandwiched
Shoring up supply                          access to the production process.            between Indonesia (1.94) and Pakistan
chain integrity                                                                         (2.25).15 For the sake of comparison,
Vendor and supply chain integrity          Alphabet soup in Pinyin                      the United States ranks 22nd with a
issues have emerged from the margin        spells ‘anticorruption’                      7.1 rating, while the United Kingdom
squeeze on Chinese vendors based                                                        ranks 20th with a 7.6 rating.
                                           China’s growing significance as a player
on input cost inflation and pressure
                                           with global deal appeal is reflected
from Western buyers for higher pricing,                                                 EIU’s ratings, which date back to 1982,
                                           not only in emerging regulatory vigor,
which has accelerated amid the                                                          show similar improvement in China’s
                                           but also in an improved showing in
economic slowdown.                                                                      legal and regulatory risk profile since
                                           assessments conducted by international
                                                                                        2002, especially with respect to fair
                                           organizations such as Transparency
This is often more of a systemic                                                        competitive practices and prompt and
                                           International (TI), the Economist
problem that requires a systemic           Intelligence Unit (EIU), and The
solution. US companies frequently          World Bank.
                                                                                        15 Transparency International and the University of Goettingen




                                                                                                                                                         21
EIU’s assessments are                        fair judicial proceedings.16 However,                                 has increased imports, access to some
based on information                         this analysis also indicates ongoing                                  sectors remains an uphill climb because
related to numerous risk                     concerns about contract disputes,                                     of government restrictions in the high-
                                             corruption, and corporate governance.                                 tech industry, petroleum, and certain
indicators, including:
                                                                                                                   mineral resources that are crucial to the
                                             The organization’s business risk                                      country’s manufacturing base; foreign
1. Security: armed conflict, terrorism,                                                                            companies can face challenges in
                                             framework scores 180 countries
   violent crime and unrest, organized                                                                             setting up direct subsidiaries in
                                             on a scale of 0 to 100, with 0 being
   crime, kidnapping and extortion                                                                                 these industries. At the same time,
                                             least risky, in an effort to quantify
                                             business profitability risks. The current                             the government might seek an
2. Political stability: social unrest,       EIU analysis, for example, deems                                      ownership stake.
   disorderly transfer of power,             Switzerland as presenting the lowest
   excessive executive authority             risk with a score of 10; Somalia is                                   Similarly, The World Bank, which rates
3. Government effectiveness: excessive       assessed as holding the highest risk                                  countries on ease of doing business,
   bureaucracy, cronyism, corruption,        to profitability, at 83.                                              ranks China 91 out of 183 economies
   human rights abuses                                                                                             in its 2011 report.17 Note that a more
4. Legal/regulatory: investment              China falls somewhere in between,                                     nuanced picture of China’s commercial
   protection, contract enforcement,         with an overall score of 46, reflecting                               environment emerges when one
   fast and fair judicial process            its improved business climate,                                        considers its scores on specific elements
                                             substantial social change, and complex                                of doing business there as shown to
5. Macroeconomic: recession, inflation,      bureaucracy. Specific risk ratings for                                the left.
   currency, and interest rate volatility    China include a 60 in regulatory risk
6. Foreign trade/payments: capital           and a 55 in political stability risk on                               In contrast, Hong Kong is ranked
   controls, trade restrictions,             the higher (riskier) end; and, on the                                 second, while Singapore earns the
   discriminatory tariffs                    lower (safer) end of the risk scale a                                 top spot and the United States is
7. Financial: availability of local          47 in infrastructure, a 38 in tax policy,                             fifth, based on a set of regulations
   financing, liquidity of local markets,    and a 36 in foreign trade and payments.                               affecting nine stages of the business
   bank risk                                 EIU’s findings reflect advancements                                   life cycle, from getting started to
                                             in business law that are undercut by                                  closing up shop and pivotal points
8. Tax policy: tax rates, predictability,    socioeconomic changes that could                                      in between: managing construction
   and transparency, risk of retroactive     threaten stability; rapid infrastructure                              permits, registering property, obtaining
   taxation                                  advances; and high tax rates relative to                              credit, protecting investors, paying
9. Labor market: trade union power,          international levels. Although China                                  taxes, cross-border trading, and
   labor unrest, right of free association                                                                         contract enforcement.
10. Infrastructure: port facility quality    16 Building a presence in today’s growth markets, The experience of   17 Doing Business 2012,
                                                                                                                   18 Making a Difference for Entrepreneurs, A Copublication of The
                                             privately held companies, PwC, 2011
    and reliability, air transport,                                                                                World Bank and The International Finance Corporation, 2011
                                                                                                                   19 Doing Business in Hong Kong, PwC, 2010
    distribution, utilities, the Internet                                                                          20 http://www.gov.hk/en/about/abouthk/facts.htm




                                              Transparency International Corruption Perceptions Index 2010

                                              Overall corruption score (1 = highly corrupt 10 = very clean)
                                              Overall ranking (178 countries surveyed)


                                               54 S. Africa                                                                                                                           4.5

                                               69        Brazil                                                                                                  3.7

                                               78        China                                                                                             3.5
                                                                                                                                                                             High
                                               87         India                                                                                      3.3
                                                                                                                                                                             Medium
                                                       Russia                                                          2.1                                                   Low



22
The ‘World’s      Hong Kong has actually been ranked                         A Special Administrative Region of
Freest Economy’   the ‘World’s Freest Economy’ for                           the People’s Republic of China, Hong
                  nearly two decades in a report issued                      Kong was under British rule from the
                  annually by The Heritage Foundation.                       mid- 1800s to 1997, when China took
                  A regional business hub with                               over sovereignty under a ‘one country,
                  international business chops, Hong                         two systems’ model. The Basic Law,
                  Kong simply could not be any closer                        the Hong Kong Special Administrative
                  to China geographically, linguistically,                   Region’s constitutional document,
                  or culturally. As such, it’s a great place                 ensures that the political situation
                  from which mainland investors can                          will remain in effect for 50 years;
                  enter regional and global markets.                         individuals’ rights and freedoms are
                  The Hong Kong government embraces                          based on the impartial rule of law
                  a policy of ‘market driven with minimal                    and an independent judiciary.22
                  government interference’, in which
                  foreign investment is welcome. It’s
                  devoid of policies protecting local
                  industry against foreign competitors.21




                   China's overall ease of doing business ranking of 91,
                   the World Bank rated China as follows in these categories

                  Ease of doing business: 1 = easiest; 183 = most di cult



                      More challenging aspects of doing business in China
                      Dealing construction permits                                                179

                      Starting a business                                                   151

                       Paying taxes                                                   122

                       Protecting investors                                      97



                      Accomplished in China with greater ease
                      Enforcing contracts                                   16

                      Registering property                                       40

                      Trading across borders                                           60

                       Getting credit                                                        67




                                                                                                                  23
Complex, yes. Compelling, probably.
Inscrutable?




24
“Deep doubts, deep wisdom;                 Anticorruption starts at the top with
small doubts, little wisdom.”              the board of directors and senior
— Chinese proverb                          management. These efforts also
                                           demand support by rigorous internal
                                           and external communication and
Are you ready to take a bite of the
                                           ongoing monitoring. A risk-based
pomegranate? You can enjoy the
                                           approach to your anticorruption
fruit without choking on all those
                                           program can help steer program focus
small seeds — if you can tie profit to
                                           and maintenance on an ongoing basis.
disciplined, risk-based decision making.
                                           Be sure to perform enhanced due
Seven ways to protect your
                                           diligence before you head for the
reputation, from your home base to
                                           airport. Independent business
the streets of Beijing and beyond:
                                           intelligence collection and stepped-
                                           up due diligence gives leaders critical
1. Prevent, control, and contain           information to sharpen risk-based
   direct and indirect losses related      decisions. It also shows regulators
   to corruption.                          that the company takes its commitment
2. Choose your partners wisely and         to integrity and corporate governance
   protect your intellectual property      seriously.
   like a mother panda.
3. Remain aware of local, regional, and    Addressing anticorruption, home-
   jurisdictional quirks and nuances.      country regulations and related
                                           provisions means increased
4. Keep a watchful eye on operating        collaboration across the risk,
   model efficiency when navigating        compliance, finance, operations,
   the challenges of sustaining profits    IT, HR, and business development
   amid pressure to salvage margins.       functions. It also means building
5. Bring local Chinese talent into the     and maintaining an understanding
   business and bring your leadership      of international anticorruption
   to the streets.                         frameworks, monitoring how policies
                                           and enforcement are changing, and
6. Bring your market savvy: Know your
                                           assessing the implications for business
   customers and partners in China.
                                           strategy. Leading Multi-national
  - Know their income levels, their        corporations (MNCs) have successfully
    cities, provinces, and towns.          developed and implemented strategies
  - Know whether they work for or          to reconcile Chinese commercial
    with the government.                   practices and FCPA requirements.

  - Understand how they do business.       China is not inscrutable. But if you
7. Be a model of unflinching business      don’t ask the right questions, of your
   ethics on the world stage.              operations and your aspirations, of
                                           your partners and your prospects, you
The first step: safeguard your             won’t successfully complete the journey
operations from corruption with            that began so hopefully with that first
a thorough review of economic              step. When it comes to corruption and
opportunities and a risk analysis.         corporate crime, strive to be a rat — the
                                           kind described by the Chinese zodiac:
                                           wise, perceptive, focused on the big
                                           picture, exercising good judgment, and
                                           poised to solve problems proactively.


                                                                                 25
Acknowledgements   Managing Editor            Designer
Issue 1
                   of Marketmap               Jacqueline Corliss,
                   Harry G. Broadman          US Studio

                   Contributors and Authors
                   Beverly Barna
                   Denise Messemer
                   Ewa Knapik
                   Alan Chu
                   Curt Moldenhauer
                   Clare Allenson
www.pwc.com




Contacts
Harry G. Broadman
(202) 312-0807
harry.g.broadman@us.pwc.com

Steven Skalak
(646) 471-5950
steven.skalak@us.pwc.com

Alan Chu
(213) 356-6520
alan.chu@us.pwc.com

Curt Moldenhauer
(415) 498-6166
curt.moldenhauer@us.pwc.com




© 2011 PwC. All rights reserved.“PwC” and “PwC US” refer to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, which is a member
firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. This document is for general information
purposes only, and should not be used as a substitute for consultation with professional advisors. LA-12-0022 Cyber Crisis Management VC

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China: Pearls, Pitfalls and Possibilities

  • 1. Marketmap How emerging markets change the global economy 04 06 14 22 2011 East Asia’s flashiest China rises China challenges: Complex, yes. Issue 1 attraction A closer look Compelling, probably. Inscrutable? China: Pearls, pitfalls and possibilities
  • 2.
  • 3. Contents 04 East Asia’s flashiest attraction Ready for a journey of a thousand miles? Get to know the ins and outs of doing business in China. 06 China rises It’s poised to become the world’s largest economy by the time babies born today embark on their careers. 14 China challenges: A closer look As China increasingly takes its place on the world stage, the government has been cracking down. 22 Complex, yes. Compelling, probably. Inscrutable? Tie profit to disciplined, risk-based decision making.
  • 5. “Emerging economies like China, India, and Brazil are growing at rates that far surpass the developed nations. The shift in the economic balance of power creates challenges for CEOs in deciding how and where to invest in facilities, people and innovation. Companies that understand and capitalize on the diverging growth patterns of the developed and emerging economies will be the winners in the years ahead.” — Dennis M. Nally, Chairman of PwC International Today’s China has become virtually premium. Due diligence is indispensible, synonymous with global possibilities. yet elusive. Those in search of And companies in advanced markets, transparency often find translucency eager to shake free of mature home turf at best. And intellectual property to explore the potential of the BRICS1 protection and surer safety standards and beyond, are making serious forays remain works in progress. into East Asia’s flashiest attraction. The resulting environment can be The intrigue doesn’t stop with Beijing. rife with risk. To assess and mitigate As China expands its horizons from its these challenges, it’s not enough to coastal cities to its traditionally rural ask questions. It’s no exaggeration to interior, opportunities seem as bright suggest that mastering the Socratic and bountiful as a Chinese Lantern method can become business as usual Festival in celebration of an autumn for the sharpened business person harvest. Those eager to rise along with around Shanghai. China’s growing economy will need to illuminate their way forward on an The Chinese have long said that a ongoing basis, or risk costly stumbles journey of a thousand miles begins with on unfamiliar terrain. a single step. If you’re among the many who are intrigued by the possibilities China’s ascension, while impressive, has that can be found along this path, your not followed a straight trajectory — an first step should include getting to know insight that often gets overlooked amid the ins and outs of doing business in the hoopla. Some substantially stalwart today’s China. As you’ll see, China surely businesses have forged successful beckons with the luster of pearls. But paths. But the sheer magnitude of their astute entrepreneurs will take measured operations and depth of their pockets steps to string together a tightly bound have been significant in enabling strand of high-quality gems. them to overcome what can often be a daunting slog through a nascent and Read on to learn more about the unfamiliar market. rewards and realities of China today and how best to position your The challenges are myriad, complex, enterprise to share wisely in the and often interrelated. The emerging wealth. government’s role in business life looms large; the lack of separation between government and business is the Chinese way. Business partner pedigrees are at a 1 Brazil, Russia, India, China, South Africa 5
  • 7. “Pearls lie not on the seashore. to continue at a robust clip of about If you desire one, you must dive 8% a year over the next five years,5 for it.” as prosperity unfolds like a fan, — Chinese proverb wafting consumption growth through an economy that will continue to seem more inspired by Wall Street than the China has come a long way since Great Wall — complete with cyclical embarking on economic reform in fits and starts. 1978 under Deng Xiaoping. And it has done so quickly, albeit not always in a linear fashion. Since the late Among emerging markets, China has ‘70s, its economy has grown tenfold, unleashed performance and prospects industrialization supplanting agrarian that outpace Brazil, Russia, India, and trade — not over the course of 200 South Africa as well as up and comers years, as in Europe, but in three such as Mexico, Egypt, and Taiwan. decades. China’s cumulative real GDP China’s 10% average growth per year growth is projected to outpace that of between 1999 and 2009 is highest developed economies and the rest of among the emerging markets, and the world by 2015.2 Along with one topped 14% in 2007. Its 2010 GDP of the hardest-charging income level was second only to the United States, increases in history, China’s economic landing it ahead of Germany, Brazil, awakening has resulted in the largest India, Russia, Mexico, and Indonesia. poverty decline ever. CEOs responding to our 14th Annual The interest in China among investors Global CEO Survey liked what they is a long-term secular one. One saw. Many pointed to China as the dramatic indication of the global most important country for future rebalance: China, which in 1980 growth; of the 1,201 CEOs surveyed, didn’t rank among the top 10 global 39% saw the greatest opportunity economies by size, looks poised to there, well ahead of the United States top the United States as the world’s (21%), Brazil (19%), and India (18%).6 largest economy by the time babies China also tops the list as the most born today embark on their careers in important venue for meeting future the mid-2030s.3 The current economic sourcing needs, with 37% of leaders cycle is a major factor influencing surveyed planning to shift sourcing nearly 85% of CEOs we surveyed to there, primarily inspired by the shake up their business strategy in potential for cost competitiveness. recent years. Market growth has long been China’s China has surpassed Japan as the golden goose, as the country’s workers second-largest economy in the world, grow increasingly capable of buying behind only the United States.4 In the the goods and services that were once near term, China’s growth is projected 5 Building a presence in today’s growth markets, The experience of privately held companies, PwC, 2011 2 Building a presence in today’s growth markets, The experience of 6 Prospects in emerging markets drive global CEO confidence to pre privately held companies, PwC, 2011 financial crisis levels and 14th Annual Global CEO Survey, Growth 3 The World in 2050, PwC (January 2011 update) Reimagined, PwC, 2011; created in cooperation with the Economist 4 The World in 2050, PwC; View, issue 13, Doing business in a Intelligence Unit (EIU). The findings presented in the main report changing China, seeking similarities, respecting differences, PwC, are based on a survey and analysis conducted in 2010 by the EIU on 2010-2011 behalf of PwC. 7
  • 8. designed solely for other markets the selling of goods and services as and demographic groups. The their top opportunity in China. By transformation is readily apparent, comparison, the other BRICS hover and businesses large and small have around the 40% mark. Business noticed. The experience of one leaders are eyeing emerging markets, international hotel illustrates the countries such as Colombia and transformation; Starwood Hotels Argentina, which represent a second & Resorts Worldwide opened the wave of overseas markets, to a lesser Sheraton Great Wall in Beijing in 1985 extent, with about 20% of company to serve Western travelers seeking leaders venturing into countries familiar surroundings in China. At the such as Mexico and South Korea, or time, less than a decade into China’s contemplating it. economic awakening, the only local Chinese nationals who could be seen Doing deals: Robust times around the facility were staff members. for China Today, local Chinese visitors comprise 60% of the Sheraton’s guests. China’s recent deal market might remind one that it is, after all, the country that invented fireworks. Private companies, too, want in on Deal volume in China shot up more the action. More than 60% of the 158 than 15% and deal value rose nearly non-financial private company leaders 30% in 2010 as compared to 2009. PwC recently surveyed say they’re In contrast, US deal volume around already doing business in China or that time remained relatively flat, with are considering such a move, citing deal value edging up less than 10%.7 7 Ten minutes on doing deals in China, PwC, 2011 IMF Projections for percentage of GDP growth, September 2011 10% 9.5% 9.5% 9.0% 8.1% 7.8% 8 7.5% 6 4.2% 4.3% 4.1% 4 4.1% 3.8% 4.0% 3.4% 3.6% 2.5% 1.8% 2 1.6% 1.5% 1.5% 1.1% 0 2011 2012 2013 China India Russia Brazil South Africa Source: IMF World Economic Outlook September 2011 Estimate Note: World Bank forecasts are frequently updated based on new information and changing (global) circumstances. United States http://web.worldbank.org/WBSITE/EXTERNAL/EXTDEC/EXTDECPROSPECTS/EXTGBLPROSPECTSAPRIL/0, Euro area contentMDK:20370107~menuPK:659160~pagePK:2470434~piPK:4977459~theSitePK:659149,00.html 8
  • 9. World Bank : GDP Contribution by sector: China's rapid industrialization 60% 48% 47% 47% 50 46% 46% 46% 45% 43% 40% 41% 38% 45% 40 33% 32% 33% 41% 32% 39% 30% 29% 35% 35% 30 28% 27% 27% 24% 20 22% 22% 22% 20% 15% 10 12% 10% 0 1960 1965 1970 1975 1980 1985 1990 1995 2000 2005 2010 Agriculture Industry Services Source: World Bank Database http://data.worldbank.org/indicator We’re seeing an evolving global and Asia’s largest private equity (PE) domestic M&A picture, with China at market resides in China — and it’s the forefront of change. Amid a flurry in a state of flux. PE transactions of inbound and domestic deals, critical there grew to 580 in 2010, an increase sectors such as auto parts, cement, of more than 65% over the previous and metals are coalescing around year, with more than two-thirds numerous smaller enterprises. At the initiated by domestic funds. Almost same time, Chinese companies are half of the funds raised by private acquiring resources through megadeals equity were in Chinese currency, the in Africa and South America and renminbi (RMB) with yuan the basic expanding globally into sectors such unit. It’s a significant challenge, as automotive and chemicals. but some foreign funds are teaming with Chinese municipal governments We also see a trend toward a growing and private entities in RMB funds to number of joint ventures (JVs) formed further penetrate the market. China’s in China; companies are increasingly market holds significant ‘dry powder’; using local partners’ market knowledge the emergence in RMB funds has and relationships with customer fostered substantial fundraising, and the government to adapt to fueling continued upward pressure an ‘in China, for China’ strategy. on deal valuations. Multinationals should recognize that local partners need a distribution network to realize market penetration and intellectual property (IP) to enable them to appeal to the local consumer base. 9
  • 10. Canada 1.14 United States 1.14 United States 1.31 Caymen Islands 5.50 British Virgin Islands 6.12 China’s 2010 inward/outward Foreign Direct Investment (FDI) by country (in US$ billions) Inward FDI to China Outward FDI from China Source: China FDI.govcn http://zfxxgk.dongying.gov.cn/gov/jcms_files/jcms1web46/site/art/2011/1/18/art_2 *Not including banking, securities, and insurance *Above figures include FDI done through free ports including Virgin Islands, Caymen Islands, Barbados, Mauritius For multinationals whose sights While Chinese investors have been are set on long-term growth in providing capital to gain access to China, indigenization is crucial. global markets, Chinese businesses Business models must be adapted to and their partners are thinking more accommodate a dual perspective: creatively about mutually beneficial one, the traditional multinational arrangements. For example, some context (focused, for example, on Western companies are making shareholder value and corporate inroads into China’s domestic market citizenship), the other, the domestic by providing Chinese businesses with Chinese view. To grasp the latter, an entree into the global marketplace. businesses must cultivate an Some observers see outbound Chinese understanding of and respect for investors gearing up to acquire the views of a number of Chinese sizable stakes in Western markets, but stakeholders, including central Chinese investors going abroad face and local governments, suppliers, steep learning curves in executing customers, employees, and and integrating their acquisitions, a universities. Success will be largely development that closely parallels the predicated on their ability to fuse Japanese history of investing in the business-as-usual with business- United States. as-usual in China, which can be distinct, but not necessarily mutually Despite inroads, some investors exclusive, approaches. question whether China remains too economically nationalistic to truly 10
  • 11. United Kingdom 1.64 Netherlands 0.95 Luxembourg 3.21 France 1.24 Germany 0.93 Korea 2.69 Japan 4.24 Taiwan 6.70 Hong Kong 38.51 Myanmar 0.88 Hong Kong 67.47 Singapore 1.12 Singapore 5.66 Australia 1.70 seek such relationships, as many deals Thanks to its strong export platform, since the economy began opening still flounder far short of success. China is already a preferred up a few decades ago, is spreading Others view these disappointing forays destination for the relocation of global from the coastal regions to the as part of the country’s economic manufacturing facilities. It’s also second- and third-tier cities inland, growing pains rather than investment cited along with the United States and where lower-cost labor and property isolationism. Through any lens, India as among the most important are still the norm. In fact, some China’s economy delivers significant future sources for products and raw 60% of the Chinese government’s opportunities; their realization requires materials by participants in PwC’s 4-trillion-RMB stimulus package foreign investors to identify mutual CEO survey. And although the cost has been allocated to developing touch points for strategic growth while of manufacturing there is rising as transportation, affordable housing, identifying, managing, and cutting risk. Chinese workers enjoy higher wages and rural infrastructure in the central and a growing consumer footprint, and western regions, according to Where the industry action is the export platform remains the most some estimates, yielding significant appealing opportunity in China among opportunity.8 Foreign investors China’s admission as a full World in heavy industries such as steel the private company leaders we polled. Trade Organization (WTO) member manufacturing are eyeing inland This factor is now being challenged in November 2001 spawned a boom China’s immensely rich stock of iron by China’s rapidly growing domestic period for foreign investors in sectors ore and other natural resources. markets. such as distribution, logistics, financial services, and telecommunications, Amid China’s increasingly invigorated China is also casting its eyes beyond its as well as a customs duty cut. market, the country’s robust own borders. In the past decade, manufacturing base, building steadily 8 View, issue 13, Doing business in a changing China, seeking similari- ties, respecting differences, PwC, 2010-2011 11
  • 12. China’s presence in Africa alone since the early days of the 20th century. has spread across the continent, And it did so in the fast lane. A decade from Angola to Zimbabwe and ago, the United States consumed twice beyond, including business interests as much energy as China. But several in energy, mining, infrastructure years of double-digit growth rates in development, and financial services.9 China and the recession’s deeper dig It’s also emerging as a prime investor in the United States accelerated this in energy around the world, notably dynamic. (On a per capita basis, green energy, standing alongside the China remains at about one-third United States as a global cleantech of the Organisation for Economic leader, aggressively backing emerging Co-operation and Development industries in the hope of boosting its [OECD] average.) economy, environmental performance, and brand. While China’s increased energy demand is not largely a reflection of China’s economic climb, with consumer behavior, the country’s recent its inherent reliance on energy- dominance of the automotive sector intense industry and infrastructure is. China has grown into the world’s development, thrust it past the United largest automotive market, with sales States as the world’s largest energy surpassing the United States in 2009 consumer in recent years — a position and more automotive assembly plants the homeland of Henry Ford had held than any other country. Automotive CEOs are revving their engines in 9 For more information, please see China and India go to Africa, New Deals in the Developing World, Foreign Affairs, published by the Coun- cil on Foreign Relations, by Harry G. Broadman, March/April 2008 12
  • 13. response to opportunities there, with some businesses looking toward these 64% naming China as important to less-conspicuous destinations for more their business growth, well above the affordable manufacturing support. global average. PwC expects that some Malaysia, with its history of British 80% of global growth in the sector rule and law, has drawn interest by 2017 will come from emerging among those wary of one of China’s markets — 34% from China.10 perceived Achilles heels: less stringent IP protections, particularly in the As China’s economic rise continues, technology field, where IP risks remain Far East neighbors such as Malaysia, a paramount concern. Vietnam, Cambodia, Bangladesh, and Thailand all stand to prosper. Already, Indonesia, Malaysia, and Vietnam have been prettying themselves up for small and mid-sized businesses with loosened permitting and property registration and more fluid credit information sharing. At the same time, China’s rising labor costs have 10 PwC Autofacts, March 2011 60 years of strategy The Twelfth Five-Year Plan, recently endorsed by the National People’s Congress, lays out economic, social, environmental, geographic, regulatory, and legal strategy. The plan looks to these strategic industries to provide 8% of GDP by 2015 and 20% by 2020: • Alternative energy • Next-generation information technology • High-end equipment manufacturing • New materials • Clean-energy vehicles • Energy conservation and environmental protection • Biotechnology According to the current vision, the China that emerges over the next five years will embrace a ‘softer’ side of the growth agenda, with a commitment to issues such as social equality, environmental consciousness, and resource availability. The plan looks to: • Lessen discrepancies between coastal and interior regions • Target 7% economic growth (versus prior 7.5% goal) • Enhance social infrastructure • Increase and spread wealth • Cut reliance on exports and boost household consumption • Balance growth and sustainability 13
  • 14. Growth and change glass. Once the jet lag dissipates, savvy Transitioning markets, in today’s China business leaders will awaken to a new intransient rules and roles world of cultural, operational, and Rapid growth and change can have Like its climate, tropical in the south, regulatory realities. Many investors cite its drawbacks. Just ask any teenager. subarctic in the north, China is a land challenges in navigating a general lack Or take a closer look at today’s China; of dramatic contrasts. The nascent of transparency, an unreliable legal beneath the shimmer of economic nature of China’s role as a global system, industrial policies that can be metamorphosis, vigor, and burgeoning economic power means its financial skewed in favor of local businesses, opportunity, we also find that the markets are still young while its banks and concerns about corruption and IP, underpinnings of this new paradigm are still working through rebalancing which is a characteristic challenge of remain unrefined in many respects, issues. Maintaining social and economic emerging markets generally. as does the understanding of many stability is a top objective of the Chinese who are looking to do business in any government and its officials in the emerging market. China presents its Much of this reflects the reality that current transitional environment. own distinct challenges. These needn’t China’s economic strides have been be deal-breakers. But neither should a hemispheric hybrid, incorporating China’s one-party government (the they be ignored. Western economic ideals alongside Chinese Communist Party or CCP) steadfast loyalty to China’s political, wields substantial influence as historical, and cultural roots. As we’ve For those who would seek their fortune the country’s leading corporation, seen, the resulting entity has been in a land where time runs 12 hours regulatory, and pricing body. It’s a spectacularly effective in pushing ahead of any given New York minute, degree of influence that may present China into the major leagues of the adjustments don’t stop when a challenge to many Westerners economic expansion — a rapid you reset your watch. Operating on striving to develop positive transformation that can belie the the other side of the world can be as implications of governmental puzzling as a trip through the looking involvement and influence in business affairs. 14
  • 15. workingrelationships with local exercise authority over the direction rife with potholes for the uninitiated stakeholders in markets while of investment money, targeting the and raising questions even for remaining in compliance with regions and industries deemed ripe those who have experience. Many anticorruption laws, engendered by for development. While this has corporations and their legal advisors policymakers intention of creating presented challenges for some foreign struggle to determine the right balance clearer separation between government companies, others have been successful between the appropriate deference and commerce. in recognizing it as an opportunity to guanxi on the one handand anti- to collaborate with local players and corruption regulations, such as the Because the notion of privatization in develop mutually beneficial China FCPA, UK Bribery Act, and the OECD, China doesn’t jibe with the assumptions strategies that are aligned with Chinese on the other. For example, although of businesses accustomed to operating stakeholder interests. expense reporting for such forays as in mature markets, success will hinge business meals remains a fundamental on the ability to understand the gov- It’s not what you know practice, Chinese government officials ernment’s role and China’s operating might not want their names recorded Yes, of course, it’s who you know. But environment while remaining poised on such documentation. And some in China it’s also what you don’t know, to keep operations clear of corruption companies look the other way in the or know enough about to ask what through assiduous risk management. interest of building the relationship. you need to know. That’s why it makes sense to strive for a real understanding The government’s reach is evident in No one wants to alienate one’s of Chinese culture and the way potential investment restrictions, which business associates. But the prospect business there gets done. ‘Guanxi’, the are far broader than those seen in the of the hammer falling from a foreign notion that cultural differences can be United States and other developed investor’s home country anti-bribery bridged by building and maintaining nations. China’s legal and regulatory law liability is hardly appealing either. relationships can be a two-way street framework enables its leaders to 15
  • 16. China challenges: A closer look 16
  • 17. Corruption crackdown, laws governing taxes, labor practices, regulatory renovation exports, trade, and the environment. Corruption can cause business aspirations to fizzle like fireworks China’s own anti-bribery law, based in a monsoon. Investors need to on Article 16 of the United Nations remain attuned to FCPA and Convention Against Corruption, UK Bribery Act restrictions, along recently took effect when The with local anticorruption regulations. Standing Committee of China’s A significant segment of China’s National People’s Congress passed an population is involved in governmental amendment to China’s Criminal Law. activities, which can increase the This criminalizes bribery of officials of potential for both local an home public international organizations or country bribery violations. foreign government officials by Chinese individuals and companies. While corruption can undermine any business environment, how The development reflects an ongoing it’s perceived is subject to cultural evolution, coming in the wake of translation and transformation, China’s WTO accession a decade ago much like attitudes toward diversity and creating an ongoing impetus for or smoking. As China increasingly investors to remain nimble and able takes its place on the world stage, the to adapt their operations and structure. government has been cracking down. By 2007, China had enacted its own antimonopoly law, which took effect the following year and is enforced Reform efforts have met with mixed by the Ministry of Commerce (mergers results, but in recent years, the and acquisitions); the National government has gone so far as to Development and Reform Commission execute public officials convicted of (anticompetitive conduct pertaining to bribery, embezzlement, and abuse of pricing); and the State Administration power. Chinese officials haven’t shied for Industry and Commerce (other away from punishing corporate players anticompetitive conduct). More perceived to have bent or broken such recently, the US Department of Justice’s laws. High-profile arrests of foreign (DOJ) Antitrust Division signed a employees accused of bribery and memorandum of understanding with IP infringement have raised flags for those agencies as a nod to ongoing businesses around the world as to communication and cooperation.11 where the lines are drawn when it comes to acceptable versus criminal commercial behavior in China. Enhanced regulatory guidance for M&A activity in China can be challenging for investors, even as Once viewed as lagging in regulatory it brings increased transparency to reform relative to its growing global decision making. Some see the new importance, China has lately embraced guidance on China’s national security a more stringent anticorruption stance. reviews as a parallel to the Committee Along with anti-bribery regulations, on Foreign Investment in the United companies operating in China need to remain in step with numerous 11 US Department of Justice, http://www.ftc.gov/opa/2011/07/ chinamou.shtm 17
  • 18. States, a multiagency national security abuse. And completing the necessary group that reviews transactions that paperwork by Chinese standards is could result in control of a US business no panacea. That’s because the onus by a foreign person. for requesting business tax invoices, known as ‘fapiao’, remains not with China’s tax authorities are also the business service provider, but with moving to tighten the enforcement the consumer, injecting the process and consistency of related policies. with considerable variance and Tax policy perks, such as tax holidays vulnerability. In the last decade, Beijing and reduced income tax rates, have introduced cash incentives to induce served the government’s aim to attract more consistent and reliable reporting foreign investors. These investors also and boost tax revenue. But corrupt are protecting themselves from picking practices persist; it’s not unheard of for up sellers’ tax liability amid fallout such documents to be forged, or even from anti-tax avoidance measures, crafted on a street corner. As such, which often requires intensified due home country enforcement agencies diligence and the ability to demonstrate often look upon this paperwork with a legitimate business operations among healthy dose of skepticism. special purpose vehicles that are sometimes used to mask tax avoidance. Where piracy meets progress: Intellectual property rights An often unreliable business tax and wrongs documentation system poses another As China’s business environment challenge. While the system is heavily continues to undergo transformation, bureaucratic, it’s also subject to we can expect an ongoing parade 18
  • 19. of regulatory shifts, some of which boost enforcement, seeking to raise Despite progress, improvements will gain better traction than others. awareness of IP issues among the public often remain insufficient for many Regardless, the pace of change will no while expanding the State Intellectual multinational corporations (MNCs), doubt be brisk, at times sudden, with Property Office (SIPO), State Copyright which should focus on IP value considerable implications for business Bureau, and similar agencies, and management strategies to preserve IP operations; it will be crucial to stay assigning IP protection roles to other value by leveraging the core operations tuned in to the changing tides and state organizations. of the enterprise.13 We see a trend tuned up operationally. toward sector-specific risk profiles to But such strides have often come with determine an appropriate level of entry Perhaps nowhere are China’s crossroads setbacks and caveats. According to the into China. If the decision is made to between old and new, public good and US DOJ, a WTO dispute settlement enter the market, companies need to private profit, more evident than in its panel found that some elements of ensure their understanding of the legal, attempts to rein in IP infringement. China’s intellectual property rights commercial, and stakeholder interests, (IPR) regime are ‘inconsistent with particularly as they relate to the China began shoring up its IP protection its obligations under TRIPS’.12 And government. They also must maximize enforcement efforts, passing patent, software, entertainment, and consumer the use of the company’s existing IP trademark, and copyright protection goods groups report ongoing — and protection laws and practices and laws in the early 1980s, shortly after often high-profile — piracy incidents. pursue both commercial solutions and Deng Xiaoping unleashed economic legal remedies, for example, through reform. That was followed two decades Violations continue to outpace enforce- such means as local IP co-development, later, in 2001, by China’s WTO acces- ment. Lack of government agency bimodal product strategy, and minority sion, along with refinements to IP laws coordination hampers efforts to quash cross-ownership. to comply with the Agreement on Trade IP abuse, and regional enforcement Related Aspects of Intellectual Property inconsistencies create an environment Indeed, from IP to JVs, the ability to Rights (TRIPS). in which some areas offer relatively identify solid business partners is a stringent IPR protection while others critical challenge. Unwary investors More advances followed. In 2007, remain relatively lax. who choose poorly can find themselves China signed onto further global in a league with the wrong crowd, initiatives, including the World This is an area in which the would-be setting up the venture for failure and Intellectual Property Organization seller must be wary. Patent and copy- jeopardizing their brand and bucks. (WIPO) Copyright Treaty and WIPO’s right infringement, piracy and coun- Affirming partner integrity is a critical Performances and Phonograms Treaty. terfeiting, and product diversion can and challenging endeavor in China, It’s also involved in organizations cost you dearly in the marketplace and where gaining a foothold in the market such as: in the media. Chances are your IP is depends on high-touch, high-stakes your most valuable asset, as a source business relationships. Though success • Paris Convention for the Protection of revenue outright or as the basis for can ride on the ability to tap the right of Industrial Property competitive advantage. As such, it partners, outdated or elusive financial must be carefully cultivated and tightly and ownership data can compromise • Berne Convention for the Protection otherwise seemingly thorough due guarded. Protecting these assets against of Literary and Artistic Works diligence, making it tough to assess unauthorized use and finding trustwor- • Madrid Trademark Convention thy potential partners will be crucial to intermediaries, agents, JV partners, maintaining a successful IP strategy and and other liaisons on whom so much • Universal Copyright Convention running a successful business in China. can depend. • Geneva Phonograms Convention Along with these global IP protection efforts, the government has also 12 US Department of State, 2011 Investment Climate Statement, Bureau of Economic, Energy and Business Affairs, March 2011, 13 Redefining Intellectual Property Value, The Case of China, PwC, worked to curb violations and http://www.state.gov/e/eeb/rls/othr/ics/2011/157258.htm 2005 19
  • 20. The made-in-China brand: The The issue came to international drive to revive damaged goods notoriety when, in 2005, tainted Product quality is not an issue reserved Chinese-manufactured drywall made only for those with IP concerns. its way into post-Hurricane Katrina Although China has moved closer construction projects on the US gulf to mature market comfort zones in coast, at a time when many eyes were some crucial ways, US and EU leaders cast upon the devastated region. recently expressed concern that China’s More was to come. In 2007, toxins were efforts to shore up product safety have found in other products made in China, not gone far enough. In response, including wheat flour, frozen fish, China recently announced plans to and toothpaste. The flour, tighten regulations, stop defective contaminated with the industrial and dangerous exports, and soothe chemical melamine, made its way into potentially trade-defeating doubts.14 pet food, reportedly killing thousands of dogs and cats worldwide. China’s consumer-protection officials vowed in 2010 to hold Chinese As if all of this wasn’t damaging enough manufacturers accountable for product to the made-in-China brand, numerous safety, to work with its counterparts 2008 recalls amplified trade jitters in advanced economies to set safety further when toys exported from China and testing standards, and to keep to the United States were found to dangerous materials such as lead out contain dangerous amounts of products made in China. of lead. Again, the timing may well have exacerbated trade tensions; just as the global economy had started 14 The Wall Street Journal, October 2010, http://online.wsj.com/article/ to sour, it seemed that even toys SB10001424052702303891804575576272885290234.html 20
  • 21. try to address the matter by keeping an Regardless of which measure one looks Pinyin: A method by which arms-length relationship with suppliers at, these indices should not be viewed Chinese ideograms are and assessing quality only on the as having great precision, but rather as transcribed as Roman-style back end. But sheer volume and gaps assessments of orders of magnitude; words. that enable Chinese vendors to evade they tend to be correlated with one such controls increasingly erode the another and paint a picture of China as effectiveness of these reviews. a country that has been improving but could sow apprehension and doubt. remains at a comparatively low level of The impact was significant, as toys When proper due diligence has been good governance overall. associated at least in part with Chinese performed, greater collaboration manufacturing comprise 80% of the with vendors can increase supply chain TI, which publishes an annual US kid market. transparency, accountability, and Corruption Perceptions Index (CPI), quality. Many companies are now uses survey participants’ insights to That year also saw alarming reports trying to build: identify public sector corruption hot that melamine had surfaced in spots, scoring countries on a scale from baby formula made by more than • Greater supply chain visibility so they 10 (very clean) to 0 (highly corrupt). 20 manufacturers in China, where can understand the cost structure for For compliance decision-making and it sickened thousands of children themselves and better assess vendor risk assessment purposes, entities often and even resulted in some fatalities. quality and integrity up front assign a threshold risk level, typically Although this threat didn’t cross • Collaborative, not arms-length, 4 or 5 on TI’s CPI scale. Some borders, it did nothing to burnish relationships in which they work companies have broken the rankings China’s image as a trustworthy closely with vendors to improve down even further, identifying producer and partner. quality and cost efficiency; for corruption as rampant in countries example, providing more favorable that score 0 to 3 and presuming a high A spokesman with China’s likelihood of experiencing corruption in Administration of Quality Supervision, contractual terms for vendors that provide greater transparency countries that score between 3 and 5. Inspection, and Quarantine recently cited international standards as a • Increased traceability for sectors, In the 2010 CPI ranking of 178 means of mitigating these concerns. such as auto parts, in which quality is countries, China scored a 3.5 and At the same time, the onus could of higher importance ranked 78th, tying with Colombia, simultaneously be shifted away from With these measures in place, we see an Greece, Lesotho, Peru, Serbia, and regional determinations, which can emerging trend toward the transfer of Thailand. Although this placed China stir up disparities and hike costs — accountability for maintaining supply in the bottom half of the index, it never welcome circumstances and chain integrity to vendors. This is demonstrates a marked improvement less so in a volatile economy with distinct from the arms-length approach, since 1995, the first year TI produced unpredictable demand. as the focus is on enlisting vendors’ help the survey; at that time, China scored in improving transparency and opening 2.16, finishing next to last, sandwiched Shoring up supply access to the production process. between Indonesia (1.94) and Pakistan chain integrity (2.25).15 For the sake of comparison, Vendor and supply chain integrity Alphabet soup in Pinyin the United States ranks 22nd with a issues have emerged from the margin spells ‘anticorruption’ 7.1 rating, while the United Kingdom squeeze on Chinese vendors based ranks 20th with a 7.6 rating. China’s growing significance as a player on input cost inflation and pressure with global deal appeal is reflected from Western buyers for higher pricing, EIU’s ratings, which date back to 1982, not only in emerging regulatory vigor, which has accelerated amid the show similar improvement in China’s but also in an improved showing in economic slowdown. legal and regulatory risk profile since assessments conducted by international 2002, especially with respect to fair organizations such as Transparency This is often more of a systemic competitive practices and prompt and International (TI), the Economist problem that requires a systemic Intelligence Unit (EIU), and The solution. US companies frequently World Bank. 15 Transparency International and the University of Goettingen 21
  • 22. EIU’s assessments are fair judicial proceedings.16 However, has increased imports, access to some based on information this analysis also indicates ongoing sectors remains an uphill climb because related to numerous risk concerns about contract disputes, of government restrictions in the high- corruption, and corporate governance. tech industry, petroleum, and certain indicators, including: mineral resources that are crucial to the The organization’s business risk country’s manufacturing base; foreign 1. Security: armed conflict, terrorism, companies can face challenges in framework scores 180 countries violent crime and unrest, organized setting up direct subsidiaries in on a scale of 0 to 100, with 0 being crime, kidnapping and extortion these industries. At the same time, least risky, in an effort to quantify business profitability risks. The current the government might seek an 2. Political stability: social unrest, EIU analysis, for example, deems ownership stake. disorderly transfer of power, Switzerland as presenting the lowest excessive executive authority risk with a score of 10; Somalia is Similarly, The World Bank, which rates 3. Government effectiveness: excessive assessed as holding the highest risk countries on ease of doing business, bureaucracy, cronyism, corruption, to profitability, at 83. ranks China 91 out of 183 economies human rights abuses in its 2011 report.17 Note that a more 4. Legal/regulatory: investment China falls somewhere in between, nuanced picture of China’s commercial protection, contract enforcement, with an overall score of 46, reflecting environment emerges when one fast and fair judicial process its improved business climate, considers its scores on specific elements substantial social change, and complex of doing business there as shown to 5. Macroeconomic: recession, inflation, bureaucracy. Specific risk ratings for the left. currency, and interest rate volatility China include a 60 in regulatory risk 6. Foreign trade/payments: capital and a 55 in political stability risk on In contrast, Hong Kong is ranked controls, trade restrictions, the higher (riskier) end; and, on the second, while Singapore earns the discriminatory tariffs lower (safer) end of the risk scale a top spot and the United States is 7. Financial: availability of local 47 in infrastructure, a 38 in tax policy, fifth, based on a set of regulations financing, liquidity of local markets, and a 36 in foreign trade and payments. affecting nine stages of the business bank risk EIU’s findings reflect advancements life cycle, from getting started to in business law that are undercut by closing up shop and pivotal points 8. Tax policy: tax rates, predictability, socioeconomic changes that could in between: managing construction and transparency, risk of retroactive threaten stability; rapid infrastructure permits, registering property, obtaining taxation advances; and high tax rates relative to credit, protecting investors, paying 9. Labor market: trade union power, international levels. Although China taxes, cross-border trading, and labor unrest, right of free association contract enforcement. 10. Infrastructure: port facility quality 16 Building a presence in today’s growth markets, The experience of 17 Doing Business 2012, 18 Making a Difference for Entrepreneurs, A Copublication of The privately held companies, PwC, 2011 and reliability, air transport, World Bank and The International Finance Corporation, 2011 19 Doing Business in Hong Kong, PwC, 2010 distribution, utilities, the Internet 20 http://www.gov.hk/en/about/abouthk/facts.htm Transparency International Corruption Perceptions Index 2010 Overall corruption score (1 = highly corrupt 10 = very clean) Overall ranking (178 countries surveyed) 54 S. Africa 4.5 69 Brazil 3.7 78 China 3.5 High 87 India 3.3 Medium Russia 2.1 Low 22
  • 23. The ‘World’s Hong Kong has actually been ranked A Special Administrative Region of Freest Economy’ the ‘World’s Freest Economy’ for the People’s Republic of China, Hong nearly two decades in a report issued Kong was under British rule from the annually by The Heritage Foundation. mid- 1800s to 1997, when China took A regional business hub with over sovereignty under a ‘one country, international business chops, Hong two systems’ model. The Basic Law, Kong simply could not be any closer the Hong Kong Special Administrative to China geographically, linguistically, Region’s constitutional document, or culturally. As such, it’s a great place ensures that the political situation from which mainland investors can will remain in effect for 50 years; enter regional and global markets. individuals’ rights and freedoms are The Hong Kong government embraces based on the impartial rule of law a policy of ‘market driven with minimal and an independent judiciary.22 government interference’, in which foreign investment is welcome. It’s devoid of policies protecting local industry against foreign competitors.21 China's overall ease of doing business ranking of 91, the World Bank rated China as follows in these categories Ease of doing business: 1 = easiest; 183 = most di cult More challenging aspects of doing business in China Dealing construction permits 179 Starting a business 151 Paying taxes 122 Protecting investors 97 Accomplished in China with greater ease Enforcing contracts 16 Registering property 40 Trading across borders 60 Getting credit 67 23
  • 24. Complex, yes. Compelling, probably. Inscrutable? 24
  • 25. “Deep doubts, deep wisdom; Anticorruption starts at the top with small doubts, little wisdom.” the board of directors and senior — Chinese proverb management. These efforts also demand support by rigorous internal and external communication and Are you ready to take a bite of the ongoing monitoring. A risk-based pomegranate? You can enjoy the approach to your anticorruption fruit without choking on all those program can help steer program focus small seeds — if you can tie profit to and maintenance on an ongoing basis. disciplined, risk-based decision making. Be sure to perform enhanced due Seven ways to protect your diligence before you head for the reputation, from your home base to airport. Independent business the streets of Beijing and beyond: intelligence collection and stepped- up due diligence gives leaders critical 1. Prevent, control, and contain information to sharpen risk-based direct and indirect losses related decisions. It also shows regulators to corruption. that the company takes its commitment 2. Choose your partners wisely and to integrity and corporate governance protect your intellectual property seriously. like a mother panda. 3. Remain aware of local, regional, and Addressing anticorruption, home- jurisdictional quirks and nuances. country regulations and related provisions means increased 4. Keep a watchful eye on operating collaboration across the risk, model efficiency when navigating compliance, finance, operations, the challenges of sustaining profits IT, HR, and business development amid pressure to salvage margins. functions. It also means building 5. Bring local Chinese talent into the and maintaining an understanding business and bring your leadership of international anticorruption to the streets. frameworks, monitoring how policies and enforcement are changing, and 6. Bring your market savvy: Know your assessing the implications for business customers and partners in China. strategy. Leading Multi-national - Know their income levels, their corporations (MNCs) have successfully cities, provinces, and towns. developed and implemented strategies - Know whether they work for or to reconcile Chinese commercial with the government. practices and FCPA requirements. - Understand how they do business. China is not inscrutable. But if you 7. Be a model of unflinching business don’t ask the right questions, of your ethics on the world stage. operations and your aspirations, of your partners and your prospects, you The first step: safeguard your won’t successfully complete the journey operations from corruption with that began so hopefully with that first a thorough review of economic step. When it comes to corruption and opportunities and a risk analysis. corporate crime, strive to be a rat — the kind described by the Chinese zodiac: wise, perceptive, focused on the big picture, exercising good judgment, and poised to solve problems proactively. 25
  • 26. Acknowledgements Managing Editor Designer Issue 1 of Marketmap Jacqueline Corliss, Harry G. Broadman US Studio Contributors and Authors Beverly Barna Denise Messemer Ewa Knapik Alan Chu Curt Moldenhauer Clare Allenson
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  • 28. www.pwc.com Contacts Harry G. Broadman (202) 312-0807 harry.g.broadman@us.pwc.com Steven Skalak (646) 471-5950 steven.skalak@us.pwc.com Alan Chu (213) 356-6520 alan.chu@us.pwc.com Curt Moldenhauer (415) 498-6166 curt.moldenhauer@us.pwc.com © 2011 PwC. All rights reserved.“PwC” and “PwC US” refer to PricewaterhouseCoopers LLP, a Delaware limited liability partnership, which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity. This document is for general information purposes only, and should not be used as a substitute for consultation with professional advisors. LA-12-0022 Cyber Crisis Management VC