1. BUSINESS
COMMUNICATION.

2. TOPICS.
 DEFINATION:-
 OBJECTIVES:-
 TYPES OF BUSINESS COMMUNICATION:-
 BUSINESS COMMUNICATION PROCESS:-
 PRINCIPLES OF BUSINESS
COMMUNICATION:-
 BARRIERS TO BUSINESS
COMMUNICATION:-

3. DEFINATION.
“Business communication is nothing
but, the communication between the
people in the organization for the
purpose of carrying out the business
activities. It may be oral, verbal, written
etc.”

4. TYPES OF BUSINESS
COMUNICATION.

5. ANOTHER TYPES OF
BUSINESS COMUNICATION.
 Verbal communication:-
 Non-verbal communication:-
 Written communication:-
 Employment communication:-
 Electronic communication:-

6. OBJECTIVES.
 Define and understand communication
and the communication process.
 List and overcome the filters/barriers in
a communication process.
 Practice active listening.
 Tips to improve verbal and non verbal
communication.

7. What are the most common ways
we communicate?
ge s
Ima
al
rd V isu
o
ke nW
Spo
Body
d Lang
Written Wor uage

8. BUSINESS COMMUNICATION
PROCESS.
Medium
Barrier
SENDER RECEIVER
(encodes) (decodes)
Barrier
Feedback/Response

9. PRINCIPLES OF BUSINESS
COMMUNICATION.
 Clarity:-
 Completeness:-
 Conciseness:-
 Courtesy:-
 Consideration:-
 Correctness:-

10. IMPORTANCE OF BUSINESS
COMMUNICATION.
 Communication is important because it
is about how information is sent and
received within firms.
 The way information is communicated
is often governed by how firms are
structured.

11. BARRIERS TO BUSINESS
COMMUNICATION.
 Noise:-
 Inappropriate medium:-
 Assumptions/Misconceptions:-
 Emotions:-
 Language differences:-
 Poor listening skills:-
 Distractions:-

12. PRESENTED
BY :-JIGNAL J GOSAI.
ROLL NO. :-21.