Florida CIO Summit Building C-Level Relationships 040509

Cultivating Productive CEO, CFO and COO Relationships With the CIO Presented By: Don Riley

Session Discovery Topics ,[object Object],[object Object],[object Object]

Mohawk – “We Cover the market” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Three Questions – CEO, COO, CFO ,[object Object],[object Object],[object Object]

1. Expectations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

2. Advice ,[object Object],[object Object],[object Object],[object Object],[object Object]

3. Mistakes CIO’s make ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Cultivating Effective C-Level Relationships ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Proactively Managing Relationships through utilizing a Relationship Management Toolkit ,[object Object],[object Object],[object Object],[object Object],[object Object]

The Power of Observation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Political Savvy and Political Capital Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Communication Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Strategic Value Selling Skills (Holden) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Organizational Design Skills ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Utilizing the toolkit ,[object Object],[object Object],[object Object],[object Object],[object Object]

Other Key Components ,[object Object],[object Object],[object Object],[object Object]

Leveraging process design, delivery and metrics as a source of credibility ,[object Object],[object Object],[object Object],[object Object],[object Object]

Leveraging process design, delivery and metrics as a source of credibility KPI’s Continuous Improvement Root Cause Analysis Time Tracking / Top 20 Status Reporting Management Alerts Value Delivery and Forecast

Packaging and selling IT to your business ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Benefiting from transparent IS – educating business partners to make good choices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Value Orientation - Six Key Easy Steps ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Lastly … This just isn’t about you Vision Embraced by the organization Ownership From top to bottom Execution Relentless

Changing the IS team’s mind-set and ambition – relationship management doesn’t stop at the CIO’s door ,[object Object],[object Object],[object Object],[object Object],[object Object],Vision Embraced by the organization Ownership From top to bottom Execution Relentless 1

Changing the IS team’s mind-set and ambition – relationship management doesn’t stop at the CIO’s door ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],2 Vision Embraced by the organization Ownership From top to bottom Execution Relentless

Changing the IS team’s mind-set and ambition – relationship management doesn’t stop at the CIO’s door ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],3 Vision Embraced by the organization Ownership From top to bottom Execution Relentless

Expectations Revisited ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Advice Revisited ,[object Object],[object Object],[object Object],[object Object],[object Object]

Florida CIO Summit Building C-Level Relationships 040509

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Florida CIO Summit Building C-Level Relationships 040509