1. shangrilla Group of Resort & Hotel's Presented by :- Vanditha v

5. Finance Department Chief Accountant Credit Officer Account’s Officer System Coordinator Credit Supervisor Credit Assistants Internal Auditors Audit Assistants

6. Facilities Planning & Maintenance Chief security Officer Duty manager Training Manager Supervisors Time keepers Assistant Training manager Security Personnel Chief Officer Maintenance Preventive Maintenance Manager Break down Maintenance Manager Predictive Maintenance Manager

7. Human Resource Department Senior Manager (HRM) Personal Officer Personal Supervisor Time keeper Personal Cafeteria Assistance Industrial & Cooperate Relation manager Assistant manager (HRM) Officer Recruitment Secretary

8. Front Desk Department Front Office manager Secretary Duty Manager Guest, Reservation Executive Front Office In charge Reservation Supervisor Bell Boys Airport Representative Telephone Operators

9. Food & Beverages Department F & B Manager Banquet Manager Restaurant manager Assistant restaurant manager Captain/hostess Senior steward Steward

10. Kitchen & Food production Chief Chef Junior chef Specialty Cook Utility Assistants Utility assistants Sous Chef

11. Marketing Department Chief Marketing Officer Public Relationship Officer Executive Marketing Officers

12. House Keeping & Laundry Department Executive Supervisor Floor Supervisor Asst. Executive House Keeper Room Attendants Laundry Manager Supervisor Laundry Attendants

16. What is HRM…….

18. Method of Recruitment Followed Media Advertising Internal Advertising Campus Recruiting College Placement Employee Referral Executive search Promotion Transfer Method of Recruitment

19. Performance & Reward Model Rewards Expectation Rewards Expectation Contribution Contribution Extrinsic Rewards Intrinsic Rewards Organisational Learning Organisational Learning Personal Learning Personal Learning Organisational Context Resources/ Support Competencies/ Capability Performance Level of Satisfaction Level of Effort Perception of Equity

22. Thank You