Weitere ähnliche Inhalte Ähnlich wie SAP focusgroup ADM for business transformation (20) Kürzlich hochgeladen (20) SAP focusgroup ADM for business transformation3. ADM = The New Way of implementing SAP
SAP focus group ADM
8. ADM improvement cycle => alignment
Business architect
ICT
management:
Reduce ICT costs
Business Model
Architecture
Operational
excellence
manager
E2E
E2E
Process
Performance
Management
Process based
Business
Design
Business
process
architect
© F ran k L u ck x
y
BPM governance
E2E
E2E
Risk &
Compliance
officer
Process
Compliance &
Implementation
&
Change
Management
Orchestration
E2E
Template
Management
for SAP
BPM
management:
Increase profitability
ALM support manager
Solution
architect
9. ADM best practices & tooling
Standard Corporate Process Model
with global, local and harmonized processes
BPM
Organization
Jr en
u ge
g
Sa le e
ttr
CE
CEO
O
Fra nk
Volmer
Pro gra m
Mana er
g
Cl u s
a
Pe t re s n
o
BPM( CPO)
ma n g e r
a
Monik a
BAUDIS CH
Fin a n a l
ci
Ma n a e r
g
©F a n L u k x
r k yc
Robe r
t
THOMSON
Bu s n e s
is
Ar c ti e t
h c
Pe e r
t
SONNTAG
Gl o a E2 E
b l
Bu s n e s
is
Own e r
Pete r
MAY
Bus ne s
i s
Pro c es
s
Ana y ts
l
Gunnar
o ha nn
J a
el m n
F d a
T Arc h ie c t
I t
Lin da
ROSE FELD
N
Org a in s ti n a l
a o
Ch n g e
a
Ma a g re
n
Eti enn
e
DUCRET
Knowle dg
e
Manag r
e
BPM Approach
& Standards
Car
l
BRAUN
Hea o
d f
Serv ic e
Cen er
t
Ste v e
MCAL L IS T R
E
Bu is n s s
e
Op e a o n s
r ti
Ma n a e r
g
OLSSON
I T Sy s em
t
Support
M a ager
n
Wolfg a ng
BE KER
C
He d o fGRC
a
Org a z a o n
n i ti
Ma c u s
r
ANDER EN
S
Ma a g e ,r
n
Op re ta o a l
in
Ex e e n c
c l e
BPM objectives
Roles
Process Structure &
Levels
Responsibilities
Steering Committee
Communications Portal &
Process improvements
Productivity Strategy
Financial
Pers pective
Improve Cost
Structure
Business Model &
business objectives
Business Value
Architecture
Tools
Corporate Process Model
& Industry Best Practices
Growth Strategy
Long-Term
Shareholder Value
Increase Asset
Utilizatio n
Business Model Cockpit
& Project Portfolio
Standards,
Conventions,
Handbook, Guidelines
Expand
Customer Value
Expand Revenue
Oppo rtunities
Customer Value Proposition
Customer
Perspective
Cost
Price
Quality
Selection
Availability
Functionality
Product / Service Attributes
Innovation
Processes
Internal
Perspective
•Opportunity ID
•R&D Portfolio
•Design/Develop
•Launch
Product Leadership
Supply chain
management
•Supply
•Production
•Distribution
•Risk Management
Operational excellence
Service
•Maintenance
•Consultancy
•Co- development
•Relationship
Customer intimacy
Market & Sell
Products
•Acquisition
•Live time valu e
•Retention
•Growth
Expand customers
Experts
Logistics
Service
Sales
Knowledge
Benchmarks
Satisfaction
Market info
Innovation
Leadership
Collaboration
Initiatives
Competencies
Learning and
Growth
Perspective
Partnership
Relationship
Customer
Service
Technolo gies
GRC
Relationships
Brand
Image
E2E
E2E
Process
Performance
Management
Process based
Business
Design
EH&S and Social
responsibility
•Environment
•Safety and Health
•Employment
•Community
Good citizenship
Human
Information
Organization
Growth
Performance cockpit &
Best practice KPI’s & PPI’s
Enterprise architecture &
Project best practices
© Fra n L u ck x
k y
BPM & SSM Governance
SAP BusinessObjects Risk
Aggregated Detection of Risks
and Control Monitoring
SAP
SAP Environment
BusinessObjects
Health & Safety
Global Trade
Compliance
Services
Bu siness Management
E2E
Processes
SAP
BusinessObjects
Access Control
E2E
Process
Compliance &
SAP
BusinessObjects
Process Control
Implementation
&
Change
Management
GRC best practices &
Identity Access Management
Orchestration
Business Requirements
& SAP best practices
E2E
Template
Global process design
1
Management
SAP Solution Manager
Standard
Processes
Harmonized
and Local
Processes
3
Loc al
Variant
2
Template
(temp late project)
Update
proc es ses
Global bus iness design
Co mpare & adjus t
9
Summit
Co py template
t o & from
im plementation
Projec t
EWA & OSS
(Solution)
Is sues &
Change
reques ts
Update
Template
(Implemen tation
(Implementation)
project)
1
Applic ation
monit ors
CTR
Roll-out / New release
OMQ
6
5
Roll outs
9
OMP
CTD
Project Landscape
Regress ion Test Plan
(multiple tes t pack ages )
Implementation Test plan
(multip le test pac kages)
(Impleme nta tion proje ct)
with unit te st scripts a nd E-Catt
2
OMD
8
7
4
7
OMP
Tran sport
Requests
5
CTQ
3
Template Test Plan
(multiple E2E test pac kages)
CHARM
(Maintenan ce project)
IMG projec t
Transport
Reques ts
CTD
SAP Soluti on Manager
( temp late pro ject )
with unit te st scripts a nd E-Catt
4
8
Compare
& adjust
IMG
projec t
for SAP
BPmon
(So lutio n)
Auth, RICEF
Copy templat e
to
Roll-out
projec t
Operation s
6
D ocs, Config
Test, training
Roll-out
Publish for
Project &
Stakeholders
E2E Process based change
& knowledge management
Implementation
Sync hronize
CTQ
CTR
OMD
OMQ
OMP
Production Landscape
Pro ject Land scape
Template harmonization
& CHARM /alert management
Pro ductio n Land scap e
E2E Process based testing
& issue management
E2E process orchestration
& BPMS workflows / ESB
Copyright Frank Luyckx
10. Example topics ADM focus group for the
Business process transformation manager
Business architect:
• Business strategy allignment (Osterwalder)
• Dynamic business models (Vision waves)
• Stakeholder management
• Business Value management
Business
Value
Architecture
Operational excellence manager:
E2E
E2E
Process
based
Business
Design
Process
• E2E Process performance management
Performance
• Lean / Six sigma value stream analysis
Management
• Business improvement portfolio
• E2E process communication / requirements
Business process architect:
• Industry process models (AP/QC)
• BPA (Roles, KPI’s, Risk, SAP trx)
• ASAP documentation and V-model
• Enterprise Architecture (TOGAF/LEAD)
© F ran k L u ck x
y
BPM governance
Risk & Compliance officer:
• E2E process organization & ownership
• Role based E2E training & procedures
• Role based SAP authorization design
• GRC compliancy and validation audits
E2E
• BPM architecture
• BPM alignment
• BPM strategy
• BPM roadmap
Compliance &
E2E
Process
Integration &
Change
Management
Validation
E2E
Solution architect:
• Application design across platforms
• Reusable customizing/ applications/ ESR
• Sharing best practices/ business rules
• E2E process execution (BPMS)
Template
Management
for SAP
ALM support manager:
SAP focus group ADM
• Singles source of truth / project portfolio management (Agile)
• ALM platform (IT service / E2E test management)
• Integration platform / Process orchestration (BPMN)
• (Global) E2E Template management & E2E system monitoring
13. Agile way of implementing changes / RFC
SAP focus group ADM
16. Next steps
•
•
•
•
•
•
SAP representative of Business Transformation services
SAP Trend watcher for Business Transformation services &
Advanced Delivery Management
Core team members to compose the agenda for the meetings
Coperation with other SAP focusgroups (CCE, SSM, BPM, )
Multi disciplinaire presentations (HANA, ARIS, BSC, PO, SSM)
Customer cases / roadmaps in which the triad of Business
transformation management is being discussed:
SAP focus group ADM