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Ideas for
hospitals
Question # 1
How often do you
take equipment to the patient?
A respiratory therapist, who works for the University of Colorado
Hospital, pointed out that, under certain circumstances, patients
would be better served if a portable X-ray machine was brought
to them rather than moving them to the machine - even if
patients were not critically ill.
This idea was implemented in less than a week.
https://hbr.org/2015/12/how-we-transformed-emergency-care-at-our-hospital
http://www.businessweek.com/magazine/content/10_03/b4163040943750.htm
Take testing equipment to the patient
- not the other way around.
More than 90% of China’s population relies on poorly
funded, low-tech hospitals or basic clinics in rural
villages. These facilities has no sophisticated imaging
centers, and transportation to urban hospitals is
difficult, especially for the sick.
When patients can’t come to the ultrasound machines,
the ultrasound machines has to go to the patients.
http://files.gereports.com/wp-content/uploads/2009/09/how_ge_is_disrupting_itself.pdf
In the emergency department, make sure
that every process, movement, and piece
of equipment benefits patients.
If that is not so, eliminate it.
https://hbr.org/2015/12/how-we-transformed-emergency-care-at-our-hospital
Question # 2
Where are sanitizers placed
around the hospital?
Sanitizerindoorhandle
http://www.pullclean.com/
http://www.psfk.com/2014/04/hospital-door-hand-sanitizer.html
Zollikerberg hospital.
Zürich, Switzerland.
Sanitizer on the wall
at patient room
http://www.apa.org/pubs/journals/releases/apl-a0038067.pdf
When hospital nurses get tired at the end of
their shifts, they wash their hands less often.
Each year in the USA, patients get more
than 1 million infections in hospitals while
they are being treated for something else.
http://www.youtube.com/watch?v=-CjWCw5VGQ4
Survey findings show that health and safety messages
should focus on the people who are perceived as most
vulnerable.
Example of what a sign in a hospital could say:
Hand hygiene prevents patients from catching diseases.
Source
Pink, Daniel: To sell is human: The surprising truth about moving others, location 2750.
http://www.amazon.de/Sell-Human-Surprising-Influencing-ebook/dp/B00AO3K05S/
Question # 3
What things can robots
help move from a to b?
At Southmead
Hospital in Bristol,
automatic guided
vehicles deliver
meals to patients.
http://www.westerndailypress.co.uk/Robots-help-deliver-meals-patients/story-22867113-detail/story.html
Nurses spend up to 20% of their time wheeling
equipment and carts from one location to
another or waiting for a cart to arrive.
Self-guided, motorized carts can take on these
tasks.
http://www.mckinsey.com/insights/business_technology/disruptive_technologies
Question # 4
How private are patient rooms?
Private patient rooms are now a standard,
accepted design for reducing the transmission of
infectious organisms in hospitals.
https://hbr.org/2015/10/better-healing-from-better-hospital-design
http://health.usnews.com/health-news/patient-advice/articles/2015/10/15/the-patient-wish-list
Top 4 needs of patients at The Johns Hopkins Hospital
# 1. Let me sleep.
Do not take vitals throughout the night or draw blood between 10 p.m.
and 6 a.m., unless it is critical.
# 2. Keep the noise levels down at the nurses' station.
# 3. Don't lose my personal belongings.
# 4. Knock on the door before entering.
This shows respect for me as an individual and my privacy.
Question # 5
What kind of lights do you
install to heal people better?
http://www.smartplanet.com/blog/intelligent-energy/lights-that-heal/11661
Question # 6
To what extent to you use
LED lights and light sensors
to save energy?
Question # 7
To reduce walking time,
where do you place rooms
of doctors and nurses?
Rooms of doctors
and nurses
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Patient
room
Question # 8
How often do you
use ”quiet rooms” to work?
When they are not serving patients, what if nurses and
doctors can also work in ”quiet rooms”, for
example in patient rooms that are not used / used little.
Further inspiration
https://www.teacherspayteachers.com/Product/How-do-you-handle-stress-1496360
Question # 9
How do people, who work for
hospitals, communicate?
Further inspiration
https://www.teacherspayteachers.com/Product/Communicating-hospitals-2369127
Question # 10
To what extent do
different types of medicine
look different?
http://www.tagesanzeiger.ch/schweiz/standard/Bis-zu-1700-Kunstfehler-pro-Jahr-in-Schweizer-Spitaelern/story/25773109
Question # 11
How healthy is the food?
Vending machines at hospitals
Vending machines
today
Vending machines
tomorrow
 Soda.
 Chips.
 Candy.
 Water.
 Fresh fruit.
 Healthy snacks.
http://www.fastcodesign.com/1664797/six-ways-to-improve-doctors-waiting-rooms
Hundreds of hospitals in the United States
and Europe are replacing the fast-food in
their lobbies with farmers’ markets.
http://whatmatters.mckinseydigital.com/social_entrepreneurs/making-health-care-healthy
http://www.springwise.com/health_wellbeing/michigan-hospital-builds-greenhouse-grows-organic-produce/
http://www.henryford.com/greenhouse
Michigan hospital’s organic greenhouse
includes healthy fruits and vegetables
Question # 12
What is done with left over food
that patients, for whatever
reason, do not eat?
Question # 13
What do you think about
outsourcing hospital cafes to
professional coffee houses?
Further inspiration
https://www.linkedin.com/pulse/20140829075122-6099884-coffee-and-values
Question # 14
Where is the
fitness infrastructure?
http://www.ksw.ch/desktopdefault.aspx/tabid-1152/1771_read-5348/
http://www.pinterest.com/pin/446700856762622015/
http://www.zurichvitaparcours.ch/
http://www.nzz.ch/hintergrund/reportagen/sport_in_pekings_park_1.785960.html
Sportinapark.
Beijing,China.
Contact with nature not only speeds patient
healing, it also helps family members and hospital
staff more effectively deal with the stress of
providing care.
https://hbr.org/2015/10/better-healing-from-better-hospital-design
Question # 15
What makes the outdoor
experience healing for patients?
http://inhabitat.com/henning-larsen-designs-lush-green-heart-for-herlev-hospital-expansion/
Examples of what makes a garden healing
Adapted from
http://www.scientificamerican.com/article.cfm?id=nature-that-nurtures
# 1: Easy entry to the garden.
# 2: 70% green and 30% walkways and plazas.
# 4: Infrastructure that encourage interaction.
Example: Games so people can play.
http://www.pinterest.com/pin/446700856762433907/
A survey by Roger Ulrich of patients recovering from
gallbladder surgery showed the following:
Patients with bedside windows looking out on leafy trees
healed, on average, a day faster, needed significantly less
pain medication and had fewer postsurgical
complications than patients who instead saw a brick wall.
http://www.scientificamerican.com/article.cfm?id=nature-that-nurtures
Question # 16
To what extent do you
use mobile hospitals?
http://jyllands-posten.dk/indland/article2004323.ece
Question # 17
How often do you do
homecare?
A report on "recovery-at-home" scheme
in England found it could free hospital
beds and improve care for patients.
http://www.bbc.co.uk/news/health-23673062
Patient care is moving from the hospital to
the outpatient setting and ultimately to
wherever the patient happens to be located.
https://hbr.org/2013/11/saving-academic-medicine-from-obsolescence
Further inspiration
https://www.teacherspayteachers.com/Product/How-can-we-deliver-health-care-2318302
Question # 18
What about building a fake
hospital to test new ideas?
http://www.fastcompany.com/3043056/at-this-fake-hospital-linen-schlepping-droids-robo-patients-and-the-future-of-medicine
https://healthy.kaiserpermanente.org/
is testing new ways of curing people at
a fake hospital.
Thank you for your interest. For further inspiration
and coaching services, feel welcome to visit
http://frankcalberg.com
Have a great day.

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Ideas for hospitals