Jacqui Dowd's presentation on University of Glasgow's use of JUSP.

1. Making the Most of JUSP
April 2012
University of Glasgow Library’s Experience
Jacqui Dowd
Management Information Officer

2. E-Journal Usage
The advent of E-journals allowed us to harvest a plethora of usage
data.
Why?
Because we could!?
But what did we do with all that data?
For years we just stored it and occasionally, we looked it!

3. E-Journal Usage
Then we were required to be more accountable, more efficient
and more effective.
Sizer’s three ‘E’s:
• Economy in acquisition
• Efficiency in the use of resources, and
• Effectiveness in the achievement of objectives
(Sizer 1988)

4. E-Journal Usage
In response we developed KPIs!
SCONUL Measures:
• Number of E-journal titles available
• Total expenditure on E-journals
• Number of full-text downloads
• Number of downloads per FTE Student/User
• E-journal expenditure per FTE Student/User
• Cost per download per FTE Student/User

5. E-journal Usage
These weren’t enough though!
In 2004-2005 we developed local KPI’s for the ‘Big Deals’ & Backfiles
purchased:
• Downloads per FTE Student/User per package
• Average cost per subscribed title per package
• Average cost per reported title per package
• Average cost per download per package
• Average cost per package per FTE Student/User per package

6. E-journal Usage
Use per Title per package:
• Number of titles per package with High usage
(>= 100 downloads)
• Number of titles per package with Medium usage
(11-99 downloads)
• Number of titles per package with Low usage
(< 11 downloads)
• Number of titles with Zero usage
All costly in staff time!

7. E-journal Usage
Then came JUSP!
Benefits of JUSP to Glasgow University Library so date:
• JUSP has reduced the need to create SCONUL/Academic Year reports by
approximately 75%
• JUSP give us JR1-JR1a reports that include gateways & intermediaries
• JUSP gives us instant, easy access to usage over user specified dates
• JUSP give us instant, easy access to the number of titles in defined usage
ranges per publisher
(UoG ‘Big Deal’ measurement)
And it’s free!

8. E-journal Usage
Benefits of JUSP to Glasgow University Library so date:
• JUSP has reduced the number of providers we need to download by
approximately 16%
• JUSP has reduced the need to calculate JR1 –JR1a by title by
approximately 75%
• JUSP now monitor and deal with technical difficulties/errors by providers
and re-download & re-process etc. when necessary
• JUSP chase providers who are late in making statistics available.
Did I mention it was free?

9. Questions?