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Cost Of Not Finding Information Slideshare
- 1. The Cost of Not Finding Information BP Learning 17 Oct 2008
- 6. How successful are most searches?
- 7. Knowledge workers spend 15% to 35% of their time searching for information
- 8. 40% of corporate users report that they cannot find the information they need to do their jobs
- 9. 50% of most intranet searches are abandoned
- 11. 90% Of the time that knowledge workers spend in creating new reports is recreating information that ALREADY EXISTS .
- 12. What Does All This COST ?
- 14. Based on typical enterprise of 1000 knowledge workers earning average $80,000 per year Here is what they found…
- 15. $6M Cost of the time spent looking for and not finding information, not including opportunity cost or rework
- 16. $12M Additional cost of the time spent reworking information because it hasn’t been found (15% of time spent in duplicating existing information)
- 17. 30% avoidable calls to help desk…
- 18. From THIS…
- 19. Portal LAN KM storage area SAP Learning Solution BP Aids and Training http:training file015raining file046raining Livelink
- 20. To this…
- 21. And from this…
- 22. To this …