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MEMBER:
DOAN HUU DONG 1258012
NGUYEN HUU TUNG 1258090
TRAN PHUONG NAM 1258035
TRANG CHAN PHONG 1258051
SABMiller Manufactory in My Phuoc
2 Industrial Zone, Binh Duong
Province.
 The Company was founded in
South Africa in 1895 as South
African Breweries (SAB)
 SABMiller Vietnam JV Co. Ltd
has been established on 30 June
2006 as a division of SABMiller
Plc in Asia with 2% contribution
in the global market
 Zorok beer is a main product of
SABMiller Vietnam and it was
launched in 2007
SEGMENTATION, TARGETING
AND POSITIONING
1. MARKET SEGMENTATION
 Geographic Segmentation
According to the
chart in the right, the
Red River Delta, and
the Mekong River
Delta are two regions
that have the two
highest population
densities than others’.
Demographic Segmentation
 Income
Zorok products suit all pockets. However, SABMiller
aims to target the middle segment
Age and Gender
• Basically, Zorok products
suit all customers.
However, SABMiller aims
to target the youth and
middle-aged consumers of
the two genders (from
around 20 years old to 49
years old).
• Additionally, SABMiller
aims to target the female
customers at the above
range of age by
specializing Zorok
products
Behavioral Segmentation
 Occasions
Intrinsically, Zorok products suit all occasions: birthday
parties, wedding parties, family meetings, business
meetings, carousal, etc.
Figure 4. Reproduced from: Photobucket n.d. (Source:
http://media.photobucket.com/image/cung%20ly%20Zorok/Bi_Do/DSC0467
8.jpg).
 User Status and Usage Rate
At the start of the Zorok products’ approach to the market,
SABMiller aims to target customers who are usually drink
beers – regular and heavy users
Figure 5. Reproduced from: Opera n.d.
(Source: http://my.opera.com/hc05dk/blog/Zorok-moi-tuyen-model-moi-canh-tranh-voi-
mr#comments).
3 MARKET POSITIONING
 Differentiation Strategy
 People and Image Differentiation
SABMiller aims to hire successful people who are well-known by
Vietnamese people to burnish the Zorok products’ images
2 MARKET TARGETING
 Undifferentiated Marketing (Mass Marketing)
Due to the Zorok products’ high adaptability to every age, pocket, career, etc,
SABMiller aims to popularize Zorok products to the highest extent, by
applying mass distribution and mass advertising.
In the aspect of mass distribution, SABMiller aims to cooperate with as many
powerful and famous wholesalers and retailers as possible
In the aspect of mass advertising, SABMiller aims to cooperate with as many
powerful and famous mass media channels as possible
 Positioning Strategy
MORE FOR LESS
SABMiller aims to offer global
quality beers (Zorok products) at a
local price (Raymond Stark, Chief
Executive Officer of SABMiller
Vietnam, cited in Minh Thien & Hai
Au 2010), in order to occupy a
remarkable market share in the
Mainstream or “increasing premium-
ness” beer segment.
MARKETING MIX STARTEGIES
 PRODUCT STRATEGY
LEVELS DETAILS OF PRODUCT
Core product: Zorok beer is not only good for
relaxation, socializing activities but also
good for health.
Actual product:
Brand name:
Zorok is a product of a joint-venture
between SABMiller and Vinamilk
companies
Quality level:
A 100% fresh beer.
Packaging: 3 types of packages:
Zorok can -330ml; Price: 9,400 VND
Zorok can-500ml; Price: 9,999 VND
Zorok bottle-330ml; Price: 6,500 VND
LEVELS DETAILS OF PRODUCT
Actual product:
Design:
Professional and attractive design with
green and yellow as main theme colors
and in high peak sport seasons, and
Calisto
Features:
Zorok is reformulated to reduce the
bitterness flavor
Augmented product:
Warranty:
The expiry dates of Zorok are always
engraved on the bottom of the can or
bottles
PRODUCT DIFFERENTIATION AND
BRAND POSITIONING
Vinamilk and SABMiller are trying to make a product
differentiation by providing Zorok- a low level of alcohol and
less bitterness flavor beer compare to other brands. This creates
a strongest position of Beliefs and Values for customers who
love to drink beers but also are very much concern for
consequences of consuming a lot of them.
Therefore, Vinamilk and SABMiller focus on this point and try
to deliver a better quality with low level of alcohol and newer
flavor beer with more promises to customers’ health.
PRODUCT LIFE – CYCLE
Zorok has passed the Development and Introduction states and
is now in the Growth State. The company is trying to increase
the sale and profit in order to reach the Maturity in a near
future.
PRICING STRATEGY
Customer value-based pricing strategies
With the value propositioning strategy of more for less (Kotler et al.
2004), the company offers more benefits for customers with lower
prices
Discount and allowances pricing and distribution
strategy
At common restaurants, customers can have one can of
Zorok for free after buying a pack of four cans of Zorok
Marketing Channel
As other customer product manufacturers, SABMiller Vietnam
choses Metro, Big C, Lottemart, Citimart and Co-op Mart to
become its main channel members.
Channel:
SABMiller (manufacturer) Wholesalers  Retailers
Consumers
Wholesalers: Metro and Ben Thanh market.
Retailers (organization): Coop-mart, Big C, Maxi-mark, Citi-
mart. These are well-known brands in Vietnam in retailing.
Retailers (private): We have reached to 1000 small retailers
including restaurants, food shops in Ho Chi Minh City.
PROMOTION
Advertising:
The target market of Zorok beer is men, the original target market of almost
beer companies in the world. In addition, another same favorite thing of men is
football
 TV advertising:
Because of the daily needs of this kind of advertising, SABMiller chose
national TV channels such as VTV1 and VTV3 in the golden period from 6 to 9
pm
 Radio:
SABMiller choses VOH (Voice of Ho Chi Minh city People) for Zorok
 Newspaper and magazine:
In this communication means, Zorok manufacturer chose ThanhNien, one of
the most popular newspapers in Vietnam
2. Personal selling:
SABMiller applied this strategy in Vietnam. Many beer
companies such as SaiGon Beer, Heineken, and Tiger Beer
have used this strategy. They use salesperson to advertise for
their products in food shops and restaurants. This is effective
for customers know and evaluate the product.
.
3. Sales promotion:
• Zorok has the discount 100% for four cans with 500 ml if
customers buy a whole 500ml package.
• Zorok puts beer sample into the public for its advertising
show in Maxi-mart in 2007.
• Zorok also discounts for the customer if they buy a package
with 24 330ml cans inside with only 165,000 VND instead
of 7,500 VND per single can.
• Zorok can give for the customers, who buy a large number
of units, some gifts such as lighters, raincoats, caps and
helmets with Zorok logo on them
‘Beer market to increase 15% in this year’ 2010, FPTS, posted 14 January,
viewed 29 August 2010, <http://www.fpts.com.vn/en/news/domestic-
news/economic-financial-news/2010/01/3b9c54a5/>.
General Statistics Office of Vietnam (GSO) 2009, The 2009 Vietnam
Population and Housing Census: Major Findings, part II, Vietnam, viewed
26 August 2010,
<http://www.gso.gov.vn/default_en.aspx?tabid=515&idmid=5&ItemID=9813
>.
‘High ZOROK 500ml cans - the first time in Vietnam’, Vietbao, 15 October,
Viewed 8 July 2010, <http://vietbao.vn/Kinh-te/ZOROK-lon-cao-500ml-
lan-dau-tien-co-mat-tai-Viet-Nam/55205381/88/>.
Kotler, P, Armstrong, G, Ang, H.S, Leong, S.M, Tan, C.T, & Hon-Ming, O.Y
2009, Marketing, 12th edn, Prentice Hall, Singapore.
Le, H, Tran, H, Hoang, P & Nguyen, L 2009, “Vietnam Beer Consumption
Behavior”, in M Le (ed.), Scribd, viewed 3th August 2010,
<http://www.scribd.com/doc/16681324/Beer-Presentation> .
Mekong Securities 2007, Industry Research: Beer in Vietnam, unpublished,
viewed 26 August 2010, <http://stox.vnstoxdownload.aspid=1118/>.
Minh Thien & Hai Au 2010, ‘Cuoc chien thi phan Bia tai Viet Nam (1)’, Haimat.vn,
6 August, viewed 26 August 2010, <http://www.haimat.vn/article/cuoc-chien-thi-
phan-bia-tai-viet-nam-1 >.
Skehan, P 2008, ‘how supermarkets benefits Europe’s poor’, EuropeanVoice,
viewed 20 August 2010,
<http://www.europeanvoice.com/article/imported/how-supermarkets-
benefit-europe-s-poor/61257.aspx >.
SABMiller Plc 2010, Overview, Viewed 8 July 2010,
<http://www.sabmiller.com/>.

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Huu Dong

  • 1. MEMBER: DOAN HUU DONG 1258012 NGUYEN HUU TUNG 1258090 TRAN PHUONG NAM 1258035 TRANG CHAN PHONG 1258051
  • 2. SABMiller Manufactory in My Phuoc 2 Industrial Zone, Binh Duong Province.  The Company was founded in South Africa in 1895 as South African Breweries (SAB)  SABMiller Vietnam JV Co. Ltd has been established on 30 June 2006 as a division of SABMiller Plc in Asia with 2% contribution in the global market  Zorok beer is a main product of SABMiller Vietnam and it was launched in 2007
  • 3. SEGMENTATION, TARGETING AND POSITIONING 1. MARKET SEGMENTATION  Geographic Segmentation
  • 4. According to the chart in the right, the Red River Delta, and the Mekong River Delta are two regions that have the two highest population densities than others’.
  • 5. Demographic Segmentation  Income Zorok products suit all pockets. However, SABMiller aims to target the middle segment
  • 6. Age and Gender • Basically, Zorok products suit all customers. However, SABMiller aims to target the youth and middle-aged consumers of the two genders (from around 20 years old to 49 years old). • Additionally, SABMiller aims to target the female customers at the above range of age by specializing Zorok products
  • 7. Behavioral Segmentation  Occasions Intrinsically, Zorok products suit all occasions: birthday parties, wedding parties, family meetings, business meetings, carousal, etc. Figure 4. Reproduced from: Photobucket n.d. (Source: http://media.photobucket.com/image/cung%20ly%20Zorok/Bi_Do/DSC0467 8.jpg).
  • 8.  User Status and Usage Rate At the start of the Zorok products’ approach to the market, SABMiller aims to target customers who are usually drink beers – regular and heavy users Figure 5. Reproduced from: Opera n.d. (Source: http://my.opera.com/hc05dk/blog/Zorok-moi-tuyen-model-moi-canh-tranh-voi- mr#comments).
  • 9. 3 MARKET POSITIONING  Differentiation Strategy  People and Image Differentiation SABMiller aims to hire successful people who are well-known by Vietnamese people to burnish the Zorok products’ images
  • 10. 2 MARKET TARGETING  Undifferentiated Marketing (Mass Marketing) Due to the Zorok products’ high adaptability to every age, pocket, career, etc, SABMiller aims to popularize Zorok products to the highest extent, by applying mass distribution and mass advertising. In the aspect of mass distribution, SABMiller aims to cooperate with as many powerful and famous wholesalers and retailers as possible In the aspect of mass advertising, SABMiller aims to cooperate with as many powerful and famous mass media channels as possible
  • 11.  Positioning Strategy MORE FOR LESS SABMiller aims to offer global quality beers (Zorok products) at a local price (Raymond Stark, Chief Executive Officer of SABMiller Vietnam, cited in Minh Thien & Hai Au 2010), in order to occupy a remarkable market share in the Mainstream or “increasing premium- ness” beer segment.
  • 12. MARKETING MIX STARTEGIES  PRODUCT STRATEGY LEVELS DETAILS OF PRODUCT Core product: Zorok beer is not only good for relaxation, socializing activities but also good for health. Actual product: Brand name: Zorok is a product of a joint-venture between SABMiller and Vinamilk companies Quality level: A 100% fresh beer. Packaging: 3 types of packages: Zorok can -330ml; Price: 9,400 VND Zorok can-500ml; Price: 9,999 VND Zorok bottle-330ml; Price: 6,500 VND
  • 13. LEVELS DETAILS OF PRODUCT Actual product: Design: Professional and attractive design with green and yellow as main theme colors and in high peak sport seasons, and Calisto Features: Zorok is reformulated to reduce the bitterness flavor Augmented product: Warranty: The expiry dates of Zorok are always engraved on the bottom of the can or bottles
  • 14. PRODUCT DIFFERENTIATION AND BRAND POSITIONING Vinamilk and SABMiller are trying to make a product differentiation by providing Zorok- a low level of alcohol and less bitterness flavor beer compare to other brands. This creates a strongest position of Beliefs and Values for customers who love to drink beers but also are very much concern for consequences of consuming a lot of them. Therefore, Vinamilk and SABMiller focus on this point and try to deliver a better quality with low level of alcohol and newer flavor beer with more promises to customers’ health.
  • 15. PRODUCT LIFE – CYCLE Zorok has passed the Development and Introduction states and is now in the Growth State. The company is trying to increase the sale and profit in order to reach the Maturity in a near future.
  • 16. PRICING STRATEGY Customer value-based pricing strategies With the value propositioning strategy of more for less (Kotler et al. 2004), the company offers more benefits for customers with lower prices Discount and allowances pricing and distribution strategy At common restaurants, customers can have one can of Zorok for free after buying a pack of four cans of Zorok
  • 17. Marketing Channel As other customer product manufacturers, SABMiller Vietnam choses Metro, Big C, Lottemart, Citimart and Co-op Mart to become its main channel members. Channel: SABMiller (manufacturer) Wholesalers  Retailers Consumers Wholesalers: Metro and Ben Thanh market. Retailers (organization): Coop-mart, Big C, Maxi-mark, Citi- mart. These are well-known brands in Vietnam in retailing. Retailers (private): We have reached to 1000 small retailers including restaurants, food shops in Ho Chi Minh City.
  • 18. PROMOTION Advertising: The target market of Zorok beer is men, the original target market of almost beer companies in the world. In addition, another same favorite thing of men is football  TV advertising: Because of the daily needs of this kind of advertising, SABMiller chose national TV channels such as VTV1 and VTV3 in the golden period from 6 to 9 pm  Radio: SABMiller choses VOH (Voice of Ho Chi Minh city People) for Zorok  Newspaper and magazine: In this communication means, Zorok manufacturer chose ThanhNien, one of the most popular newspapers in Vietnam
  • 19. 2. Personal selling: SABMiller applied this strategy in Vietnam. Many beer companies such as SaiGon Beer, Heineken, and Tiger Beer have used this strategy. They use salesperson to advertise for their products in food shops and restaurants. This is effective for customers know and evaluate the product. .
  • 20. 3. Sales promotion: • Zorok has the discount 100% for four cans with 500 ml if customers buy a whole 500ml package. • Zorok puts beer sample into the public for its advertising show in Maxi-mart in 2007. • Zorok also discounts for the customer if they buy a package with 24 330ml cans inside with only 165,000 VND instead of 7,500 VND per single can. • Zorok can give for the customers, who buy a large number of units, some gifts such as lighters, raincoats, caps and helmets with Zorok logo on them
  • 21. ‘Beer market to increase 15% in this year’ 2010, FPTS, posted 14 January, viewed 29 August 2010, <http://www.fpts.com.vn/en/news/domestic- news/economic-financial-news/2010/01/3b9c54a5/>. General Statistics Office of Vietnam (GSO) 2009, The 2009 Vietnam Population and Housing Census: Major Findings, part II, Vietnam, viewed 26 August 2010, <http://www.gso.gov.vn/default_en.aspx?tabid=515&idmid=5&ItemID=9813 >. ‘High ZOROK 500ml cans - the first time in Vietnam’, Vietbao, 15 October, Viewed 8 July 2010, <http://vietbao.vn/Kinh-te/ZOROK-lon-cao-500ml- lan-dau-tien-co-mat-tai-Viet-Nam/55205381/88/>. Kotler, P, Armstrong, G, Ang, H.S, Leong, S.M, Tan, C.T, & Hon-Ming, O.Y 2009, Marketing, 12th edn, Prentice Hall, Singapore.
  • 22. Le, H, Tran, H, Hoang, P & Nguyen, L 2009, “Vietnam Beer Consumption Behavior”, in M Le (ed.), Scribd, viewed 3th August 2010, <http://www.scribd.com/doc/16681324/Beer-Presentation> . Mekong Securities 2007, Industry Research: Beer in Vietnam, unpublished, viewed 26 August 2010, <http://stox.vnstoxdownload.aspid=1118/>. Minh Thien & Hai Au 2010, ‘Cuoc chien thi phan Bia tai Viet Nam (1)’, Haimat.vn, 6 August, viewed 26 August 2010, <http://www.haimat.vn/article/cuoc-chien-thi- phan-bia-tai-viet-nam-1 >. Skehan, P 2008, ‘how supermarkets benefits Europe’s poor’, EuropeanVoice, viewed 20 August 2010, <http://www.europeanvoice.com/article/imported/how-supermarkets- benefit-europe-s-poor/61257.aspx >. SABMiller Plc 2010, Overview, Viewed 8 July 2010, <http://www.sabmiller.com/>.