1. Welcome to Elder Law of
Michigan (ELM)

2. Presentation Overview
 Who we are
 ELM’s mission
 What programs does ELM operate?
 Technology ELM uses
 PIKA (Case Management System)
 Wiki
 E-mail

3. What is ELM ?
 Elder Law of Michigan is a mission Driven nonprofit,
501(c)(3) organization which offers innovative programs
and services to meet the needs of a maturing
society. ELM is the most trusted resource for mature
adults to ensure that they are safe, informed, treated fairly
and economically secure:
 Promotes and protects the rights
 Health
 Economic well-being
of older adults and people with disabilities
 ELM provides information, advocacy, legal advice, and
professional services.
 We want individuals and their caregivers to be able to
make one call for help -- 866-400-9164 -- to Elder Law of
Michigan!

4. ELM’s Mission
 Our mission is to promote and
protect the rights, health and
economic well-being of people as
they age or people with disabilities
by providing information, advocacy,
legal advice and professional
services.
 Our vision:
Elder Law of Michigan will be the
most trusted resource for adults to
ensure that they are safe, informed,
treated fairly and economically

5. Programs of ELM

6. Three Main Focus Areas
Elder Law of Michigan (ELM) has three main focus
areas to help protect individuals as they age and
people with disabilities:
1. Legal Services
2. Economic Security
3. Personal Health and Safety
 These three areas act as an umbrella for ELM’s
individual programs.
 The diagram on the next slide represents the three
main focus areas of ELM and shows each individual
program. Some programs meet the mission of more
than one focus area and further enhancing the
mission of ELM.

7. Legal Services Personal Health
Economic Security
and Safety
Legal Hotline for Michigan Legal Hotline for Michigan Michigan Coordinated Access
Seniors Seniors to Food for the Elderly
(MiCAFE)
Mid-American Pension Mid America Pension Rights
Rights Project Project
Elder Abuse Prevention
Michigan Coordinated Access
to Food for the Elderly
(MiCAFE)
Elder Abuse Prevention
Benefits Enrollment and
Options Center
Pooled Trust Account
Management
Elder Economic Security
Standard Index TM
Reverse Mortgage Counseling

8. What is the Legal Hotline?
 The legal Hotline is designed for:
 People age 60 and older to call
 Receive free legal advice
 Get answers to legal questions
 The nature of the calls the hotline receives are regarding, but are
not limited to:
 Garnishment,
 Eviction
 Foreclosure
 The Legal hotline celebrated 20 years in 2010!!!
 How the Hotline works:
 Just a Phone Call Away at: 1-800-347-5297
 Usually, an appointment is set to have a lawyer call back the
same day!

9. The Mid-America Pension Rights Project:
 Searches for retirement benefits
 Advises individuals about their pension rights
 Actively works to resolve pension and other retirement
benefit disputes

10. Michigan's Coordinated Access to Food for the Elderly (MiCAFE)
is a program that:
• Assists older adults in applying for public benefits
and
• Helps ensure that they are economically secure as
they age.

11. Staff at the Benefits Enrollment and Options Center help identify benefits
individuals may qualify for. These include:
• Food Assistance
• Medicaid
• Veteran's Benefits
• Help with Medicare premiums for Part B and D
• Help with heating costs
• Foreclosure prevention
• Help with prescription drugs
• Unclaimed pensions
• Tax credits
• Tax relief

12. Technology ELM Utilizes
Wiki/Pika/e-mail

13. Wiki
What is the Wiki?
The Wiki or the internal ELM resource page is
similar to a website.
Only ELM staff have access to the wiki
 The wiki is a collection of
important information.
 Here frequently used forms can
be found
 ELM phone extensions
 Even an announcement section
 Access the wiki at: internal.elderlawofmi.org

14. PIKA (Case Management)
 Pika is the case management system that ELM
uses to track clients.

15. E-mail
ELM
utilizes E-
mail that is
powered
by Google!

16. Stats
 Over 13,000 people received in 2010 legal, financial,
application assistance, information, or advocacy!
 Calls come into ELM for the following:
Consumer and Debt 30.3%
Housing 17.9%
Health 7.9%
Family 8.2%
Income Supports 4.6%
Employment/Pension 2.3%
Individual rights 1.1%
Miscellaneous 27.6%

17. Who are client’s of ELM?
71% are single
older women
85% have
incomes of
less than
$20,000/year
15% are
family
caregivers
17% are 81
years of age or
older
23.5% live
with one or
more
disabilities

18. ELM’s Website
http://www.elderlawofmi.org

19. Thank You for Choosing ELM