1. Our Only Competative Edge is to Learn Faster than Our Competitors

2. The Future Possibilities of HRD in Electronic Sector Laurence Yap M.A. (Uni. Malaya) [Senior Manager] Human Resource Development

4. How can HRD Contributes to Electronics Industries ?

5. HRD is the integrated use of training and learning , career development , and organization development to improve individual and organizational effectiveness Patrician McLaren

6. HRD: New Playing Field

12. Carsem Background

13. Carsem: Malaysia Based MNC Carsem (M) Sdn. Bhd. is one of the six largest independent semiconductor sub-contract assembly houses in the world Founded in 1972. Employing well over 8,000 employees today, Carsem has plants in Ipoh (2) + Suzhou (1). A member of the Malaysian Pacific Industries Group ( MPI)

14. SALES & MARKETING LOCATIONS Dallas Silicon Valley London Ipoh Boston Sales Office Manufacturing Site Suzhou L.A. Taichung

17. Our Pride Communication

18. Our Pride Communication

19. Our Pride Entertainment

20. Our Pride Safety

21. MANUFACTURING SITES (Malaysia)

22. MANUFACTURING SITES (Suzhou, China)

23. ULTIMATE DESTINATION OF OUR PRODUCTS

24. APPLICATION OF CARSEM’S PRODUCTS

25. APPLICATION OF CARSEM’S PRODUCTS

26. PROCESS FLOW OVERVIEW

27. Semiconductor Shop floor Postal Service

29. I. Manufacturing in Malaysia Background

40. II. Current Status of HRD Manufacturing Sector

52. III Training Trends in US The Impact of Economy Downturn

53. Impact: Global Financial Crisis

54. Bersin Associates 2008 Research July-August

62. | Our Challenges: The World Is Changing |

63. Future Possibilities of HRD

64. IV Future Possibilities of HRD Training & Learning Organization Development Career Development

65. Employment Computer Disk Drive US / 1997-2002 Senior Executive Recruitment Outsourcing US / 2006 Training Manager Global Pharmaceutical US / 2006 Learning Manager (Mal & Singapore) Manufacturing (Assembly and Test) Malaysia MNC / 2007 HRD Senior Manager

68. Learning Management Sys

71. Corporate Learning Strategies Focus on Performance Solution Align to Corporate Objectives Broadening Learning Activities Building Employee Branding Invest in Strategic Learning Leverage on our intellectual capital Partnership with Different Business Unit Cultivate Values and Positive Culture Speed up knowledge transfer

72. HRD Department Structure HRD Training Administration ( Chew ) Human Capital Development ( Malar ) Frontline Employee (Ros) Lean ( KS Chew ) Technical Skills Development (Chew ) OD ( KW Cheah )

73. High Performance Model Learning: change Collaborating: speed Teaching: Growth Learning Informal learning formal learning Teaching Management becomes trainers Groom internal employees as trainers Collaborating Network to customers and vendors Cross Function Team Community of Practices

75. Mobile Learning

76. Second Life

77. Coaching Maxis iLearning Lab

79. Maxis: Academy Center

80. Maxis: Academy Center

81. Maxis Academy Center

82. Kobe: Benchmarking SDWT

83. Kobe: Benchmarking SDWT

84. Knowledge Network HRD Best Practice Sharing 23 rd May 2009 Wisma PSMB

85. Presentation by Participants

86. 3 rd Presentation by Hasrul

87. Sharing by Participants

88. Fabien from Pfizer

89. PSMB: Knowledge Network

90. Facilitation by KC Lim

91. PSMB Staff with 2 nd Speaker Abd Lin

100. Organization Development

103. Carsem Annual Strategy Meeting 2009

106. Strategy Planning

107. Strategy Planning

108. Strategy Planning

109. Strategy Planning

114. Appreciation of Strengths

115. Success

116. Team Bonding Activities Regular Team Activities

117. Department Strength and Development

118. Future Possibilities

123. Lean Manufacturing

124. “ The most dangerous kind of waste is the waste we do not recognize ” ~ Shigeo Shingo 新郷 重夫 Toyota Production System (1909 – 1990 ) Process – Waste = Extra Profit

127. James Womack and Daniel Jones

128. Jeffrey Liker

129. 7s McKinsey

130. The Training Approach The Learn – Do – Mentoring Approach CLASS ROOM LECTURES Lecture on Lean for graduate IE students (Asia Institute of Technology, Bangkok. Faculty of Industrial Engineering) Class Room Lecture during Lean Master training (MMI JB)

131. HANDS-ON SIMULATIONS & ACTIVITIES Hands-On practical simulation-Quick Changeover (Seagate, Wuxi) Hands-On Value Stream mapping session (MMI Yixing, China)

132. HANDS-ON SHOP FLOOR ACTIVITIES Shop-Floor exercises (NSK, KL) Shop-Floor exercises Video-Shooting (NSK, KL)

134. Consulting

138. AMA Management Competency Model

140. Think Global Managerial Skills

141. 100000 Fresh Graduates

143. Growth of HRD Shared Learning Team Upgrade Training function to HRD

144. Role of PSMB Consulting, Resource Center & HRD Functions

146. OD, Training and Education www.linkedin.com/laurnceyap Corporate Learning www.journeyofhrd.blogspot.com HRD Best Practice Malaysia www.facebook.com Chief Learning Officer Network network.clomedia.com/profile/LaurenceYap Contact Network

150. [KL. PG. Singapore. Ipoh] 13 Years (1993-2009) Performance Consulting Training & Development Organization Development HRD Career

151. Employment Computer Disk Drive US / 1997-2002 Senior Executive Recruitment Outsourcing US / 2006 Training Manager Global Pharmaceutical US / 2006 Learning Manager (Mal & Singapore) Manufacturing (Assembly and Test) Malaysia MNC / 2007 HRD Senior Manager

152. Higher Education B.A (Hons.), M.A Social Science Fellowship Award 1990-1993 Management European History Malaysia Development Asian Politics Chinese Studies Indian Culture Japanese Religious

153. OD, Training and Education www.linkedin.com/laurnceyap Corporate Learning www.journeyofhrd.blogspot.com HRD Best Practice Malaysia www.facebook.com Chief Learning Officer Network network.clomedia.com/profile/LaurenceYap Contact Network

154. Postal Service Work in Semiconductor

156. Nine Strategies Focus on Performance Solution Align to Corporate Objectives Broadening Learning Activities Building Employee Branding Invest in Strategic Learning Leverage on our intellectual capital Partnership with Different Business Unit Cultivate Values and Positive Culture Speed up knowledge transfer

157. High Performance Model Learning: change Collaborating: speed Teaching: Growth Learning Informal learning formal learning Teaching Management becomes trainers Groom internal employees as trainers Collaborating Network to customers and vendors Cross Function Team Community of Practices