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Timeline For Fan Pages
 www.wpfacepages.com
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 Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Introduction – Facebook in 2012

  850 million monthly active users

  483 million daily active users

  425 million monthly active users who’ve used Facebook mobile products

  Available in more than 70 languages

  Accounts for more than 95% of social networking time on the web




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          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

The New Timlines Layout

  Introduced to Pages on Feb. 29th

  Grace period until March 31st

  All pages switch to the new Timeline layout on March 31st.

  Many new changes such as no default landing page, bigger custom page width, large cover
  image plus many more




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                                                                                    3 of 24
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Your Guide to Understanding Facebook's New
               Timline for Pages

What's New with Timelines?

      Cover Image            Friend Feed

      Profile Picture        Pin Posts

      About Section          Milestones

      App Display            Starred Stories

      Highlight Feed         Private Message

      Timeline Navigation    Admin Panel

      Activity Feed          Activity Log




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Your Guide to Understanding Facebook's New
               Timline for Pages

What's New with Timelines?
                             1. Cover Image

                             2. Profile Picture

                             3. Timeline

                             4. About Section

                             5. Apps

                             6. Highlights

                             7. Composer

                             8. Pinned Post

                             9. Friend Activity



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Your Guide to Understanding Facebook's New
               Timline for Pages

Cover Image




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Your Guide to Understanding Facebook's New
               Timline for Pages

Cover Image Restrictions

  851 x 315 pixels (min. 399 pixels wide)

  Make it stand out; represent your brand well



  NO – Price or purchase info

  NO – Contact info such as website, ph. no., address

  NO – Like or Share references

  NO – Calls to Action i.e Click Like, Sign up Now




          www.wpfacepages.com
                                                        7 of 24
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Your Guide to Understanding Facebook's New
               Timline for Pages

Great Cover Image Example




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Your Guide to Understanding Facebook's New
               Timline for Pages

Profile Picture

  180 x 180 pixels – gets resized to 32 x 32 pixels

  Follows you around Facebook and the Web

  Should be your logo, brand, product or spokesperson

  If your brand is you, use a headshot

  Can be creatively combined with your Cover Image




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Your Guide to Understanding Facebook's New
               Timline for Pages

Combining Profile Picture & Cover Image




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       Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

About Section

  155 characters long

  Good to include URL (start with http:// to make it clickable)

  If URL is too long, use shortening service (bit.ly)

  Should describe your company and what you do

  Entire box is automatically

  linked to your Info page




           www.wpfacepages.com
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Your Guide to Understanding Facebook's New
               Timline for Pages

App Display

  Only 4 displayed

  Users must click the drop down / more arrow

  1st one – photos, can’t be changed; others can – make good use of this prime real estate

  Thumbnail is customizable – 111 x 74 pixels

  Choose thumbnails that encourage the user to click




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          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Highlight Feed

  Allows users ability to choose how they interact with your page

  Highlights – what FB deems most important

  Posts by Page – only admins’ posts shown

  Posts by Others – everyone except admins’ posts. Allows users to see what
  others are saying about your brand




          www.wpfacepages.com
                                                                              13 of 24
          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Timeline Navigation

  Allows users to easily navigate your page by date

  Since users can now dig deeper into your page’s history, make sure you prune
  your page

  Go through each date in your page’s past and ask,“Does this represent my
  company the way I want it to?”




          www.wpfacepages.com
                                                                                 14 of 24
          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Timeline Navigation Cont'd

  Statistics box appears at the end of each month


  Shows what / who the page has liked, how many likes the page has
  and how many people are “talking about this” i.e. engaging with your page




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          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Activity Feed

  Activity Feed is the new Wall

  Facebook’s Edgerank algorithm decides which stories are to be displayed and which are to be hidden.

  Admins can change / edit any post with the little pencil icon at the top right of all posts.

  Admins can also disable posting for specific fans in case someone starts spamming your page




           www.wpfacepages.com
                                                                                            16 of 24
           Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Pin Post

  Pinning posts keeps it at the top of your activity feed for 7 days

  Use it for important updates, contests, announcements etc

  Add links and additional info in the description

  Pin posts by clicking pencil icon at the top right of the post




           www.wpfacepages.com
                                                                       17 of 24
           Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Friend Feed

  Focuses on highlighting the users’ friends’ interaction with the page.

  Shows interaction from your fans’ friends

  Increases social proof

  Feature can be turned off in admin panel




          www.wpfacepages.com
                                                                           18 of 24
          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Milestones

  Used to highlight important dates & events

  Admins set the date of milestones which enter the timeline at that date

  Milestones hold more weight in FB’s algorithm so they will appear in more fans’ newsfeeds

  Use for new store opening, new product launch, when you company was founded etc




          www.wpfacepages.com
                                                                                      19 of 24
          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Starred Stories

  Similar to Milestones but not as big of an event

  Any post can be starred so that it stands out

  Stretch to fill up entire page (both sides)

  Dates can be changed so they appear where you want them to in your page’s timeline




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           Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Private Message

  Fans and non-fans can send messages to pages

  This feature can be turned on or off

  Pages can only respond – not initiate a conversation

  Pages can only send 2 messages back for every 1 received

  Not to be used to sell – use it to build trust and relationships with your fans




          www.wpfacepages.com
                                                                                    21 of 24
          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Admin Panel

  Appears at the top of your page

  Can be hidden from view

  Allows for quick access to stats such as notifications, likes, messages and Insights

  Also where you edit your page info and settings




          www.wpfacepages.com
                                                                                         22 of 24
          Support Forum
Your Guide to Understanding Facebook's New
               Timline for Pages

Activity Log

  Allows admins to see page activity broken down by category

  Provides admins with easy access to all parts of their page




          www.wpfacepages.com
                                                                23 of 24
          Support Forum
Your Guide to Understanding Facebook's New
              Timline for Pages

Wrap Up

 Timelines become mandatory as of March 31st 2012.

 Default landing pages / welcome tabs do NOT exist inside the new timelines layout

 All apps will function as normal

 Custom page sizes have increased to 810 pixels wide

 Embrace the changes or become obsolete!




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Timeline For Facebook Fan Pages

  • 1. Timeline For Fan Pages www.wpfacepages.com 1 of 24 Support Forum
  • 2. Your Guide to Understanding Facebook's New Timline for Pages Introduction – Facebook in 2012 850 million monthly active users 483 million daily active users 425 million monthly active users who’ve used Facebook mobile products Available in more than 70 languages Accounts for more than 95% of social networking time on the web www.wpfacepages.com 2 of 13 Support Forum
  • 3. Your Guide to Understanding Facebook's New Timline for Pages The New Timlines Layout Introduced to Pages on Feb. 29th Grace period until March 31st All pages switch to the new Timeline layout on March 31st. Many new changes such as no default landing page, bigger custom page width, large cover image plus many more www.wpfacepages.com 3 of 24 Support Forum
  • 4. Your Guide to Understanding Facebook's New Timline for Pages What's New with Timelines? Cover Image Friend Feed Profile Picture Pin Posts About Section Milestones App Display Starred Stories Highlight Feed Private Message Timeline Navigation Admin Panel Activity Feed Activity Log www.wpfacepages.com 4 of 24 Support Forum
  • 5. Your Guide to Understanding Facebook's New Timline for Pages What's New with Timelines? 1. Cover Image 2. Profile Picture 3. Timeline 4. About Section 5. Apps 6. Highlights 7. Composer 8. Pinned Post 9. Friend Activity www.wpfacepages.com 5 of 24 Support Forum
  • 6. Your Guide to Understanding Facebook's New Timline for Pages Cover Image www.wpfacepages.com 6 of 24 Support Forum
  • 7. Your Guide to Understanding Facebook's New Timline for Pages Cover Image Restrictions 851 x 315 pixels (min. 399 pixels wide) Make it stand out; represent your brand well NO – Price or purchase info NO – Contact info such as website, ph. no., address NO – Like or Share references NO – Calls to Action i.e Click Like, Sign up Now www.wpfacepages.com 7 of 24 Support Forum
  • 8. Your Guide to Understanding Facebook's New Timline for Pages Great Cover Image Example www.wpfacepages.com 8 of 24 Support Forum
  • 9. Your Guide to Understanding Facebook's New Timline for Pages Profile Picture 180 x 180 pixels – gets resized to 32 x 32 pixels Follows you around Facebook and the Web Should be your logo, brand, product or spokesperson If your brand is you, use a headshot Can be creatively combined with your Cover Image www.wpfacepages.com 9 of 24 Support Forum
  • 10. Your Guide to Understanding Facebook's New Timline for Pages Combining Profile Picture & Cover Image www.wpfacepages.com 10 of 24 Support Forum
  • 11. Your Guide to Understanding Facebook's New Timline for Pages About Section 155 characters long Good to include URL (start with http:// to make it clickable) If URL is too long, use shortening service (bit.ly) Should describe your company and what you do Entire box is automatically linked to your Info page www.wpfacepages.com 11 of 24 Support Forum
  • 12. Your Guide to Understanding Facebook's New Timline for Pages App Display Only 4 displayed Users must click the drop down / more arrow 1st one – photos, can’t be changed; others can – make good use of this prime real estate Thumbnail is customizable – 111 x 74 pixels Choose thumbnails that encourage the user to click www.wpfacepages.com 12 of 24 Support Forum
  • 13. Your Guide to Understanding Facebook's New Timline for Pages Highlight Feed Allows users ability to choose how they interact with your page Highlights – what FB deems most important Posts by Page – only admins’ posts shown Posts by Others – everyone except admins’ posts. Allows users to see what others are saying about your brand www.wpfacepages.com 13 of 24 Support Forum
  • 14. Your Guide to Understanding Facebook's New Timline for Pages Timeline Navigation Allows users to easily navigate your page by date Since users can now dig deeper into your page’s history, make sure you prune your page Go through each date in your page’s past and ask,“Does this represent my company the way I want it to?” www.wpfacepages.com 14 of 24 Support Forum
  • 15. Your Guide to Understanding Facebook's New Timline for Pages Timeline Navigation Cont'd Statistics box appears at the end of each month Shows what / who the page has liked, how many likes the page has and how many people are “talking about this” i.e. engaging with your page www.wpfacepages.com 15 of 24 Support Forum
  • 16. Your Guide to Understanding Facebook's New Timline for Pages Activity Feed Activity Feed is the new Wall Facebook’s Edgerank algorithm decides which stories are to be displayed and which are to be hidden. Admins can change / edit any post with the little pencil icon at the top right of all posts. Admins can also disable posting for specific fans in case someone starts spamming your page www.wpfacepages.com 16 of 24 Support Forum
  • 17. Your Guide to Understanding Facebook's New Timline for Pages Pin Post Pinning posts keeps it at the top of your activity feed for 7 days Use it for important updates, contests, announcements etc Add links and additional info in the description Pin posts by clicking pencil icon at the top right of the post www.wpfacepages.com 17 of 24 Support Forum
  • 18. Your Guide to Understanding Facebook's New Timline for Pages Friend Feed Focuses on highlighting the users’ friends’ interaction with the page. Shows interaction from your fans’ friends Increases social proof Feature can be turned off in admin panel www.wpfacepages.com 18 of 24 Support Forum
  • 19. Your Guide to Understanding Facebook's New Timline for Pages Milestones Used to highlight important dates & events Admins set the date of milestones which enter the timeline at that date Milestones hold more weight in FB’s algorithm so they will appear in more fans’ newsfeeds Use for new store opening, new product launch, when you company was founded etc www.wpfacepages.com 19 of 24 Support Forum
  • 20. Your Guide to Understanding Facebook's New Timline for Pages Starred Stories Similar to Milestones but not as big of an event Any post can be starred so that it stands out Stretch to fill up entire page (both sides) Dates can be changed so they appear where you want them to in your page’s timeline www.wpfacepages.com 20 of 24 Support Forum
  • 21. Your Guide to Understanding Facebook's New Timline for Pages Private Message Fans and non-fans can send messages to pages This feature can be turned on or off Pages can only respond – not initiate a conversation Pages can only send 2 messages back for every 1 received Not to be used to sell – use it to build trust and relationships with your fans www.wpfacepages.com 21 of 24 Support Forum
  • 22. Your Guide to Understanding Facebook's New Timline for Pages Admin Panel Appears at the top of your page Can be hidden from view Allows for quick access to stats such as notifications, likes, messages and Insights Also where you edit your page info and settings www.wpfacepages.com 22 of 24 Support Forum
  • 23. Your Guide to Understanding Facebook's New Timline for Pages Activity Log Allows admins to see page activity broken down by category Provides admins with easy access to all parts of their page www.wpfacepages.com 23 of 24 Support Forum
  • 24. Your Guide to Understanding Facebook's New Timline for Pages Wrap Up Timelines become mandatory as of March 31st 2012. Default landing pages / welcome tabs do NOT exist inside the new timelines layout All apps will function as normal Custom page sizes have increased to 810 pixels wide Embrace the changes or become obsolete! www.wpfacepages.com 24 of 24 Support Forum