This is the international version of my current CV.

1. PERSONAL INFORMATION
name: Daniel Jonathan Valik, ABM, MAS, MBA
date of birth: 15th January 1981
current residence: United States of Amerika (USA)
address: 3850 Klahanie Dr SE, Issaquah, WA 98029
Summerwalk at Klahanie
16-101nationality: Austria
phone: Mobile (US): +14259884446
e-mail: Daniel.Valik@Live.com (private)
sip/IM: Davalik@Microsoft.com
biography: http://bios/daniel.aspx
social: find me on Linkedin.com/Daniel J. Valik
find me on Xing.com/Daniel J. Valik
LANGUAGES
german: native language
english: fluent
japanese: basic, beginner
ORGANISATIONS
E-Business-Community Vienna, ClubComputer (www.clubcomputer.at), a contributor to
http://blogs.technet.com/austria/, Wirtschaftsblatt, E-MEDIA, Regular Guest Speaker at WIFI
Austria and University of Klagenfurt;
ACTIVITIES
Aikido, Iaido, Kendo, Kyudo, Meditation, reading, traveling, food, history, philosophy, other
cultures, art, dancing, writing, cooking, mountain climbing, water sports, etc.

2. EDUCATION
09/2009 – 10/2010 MBA (Master of Business Administration
for Change and Strategic Management),
Alpen Adria University Klagenfurt
09/2009 – 09/2010 MAS (Master of Advanced Studies for
Change/Knowledge Management.),
Alpen Adria University Klagenfurt/MOT
09/2006 – 03/2009 ABM (Academic Business Manager, University course
of instruction to General Business Management),
WIFI Vienna
09/1996 – 1999 CS/CD (Computer Science/Commerce Degree)
Private School for Information Technology &
Business Traders, Vienna
QUALIFICATIONS
Microsoft Certified Trainer (2004-2011/active)
Microsoft Certified Technical Specialist -Voice Technologies (OCS)
Microsoft Certified Technical Specialist - Exchange Server
Microsoft Certified Professional -Exchange Server Design
Microsoft Certified Systems Administrator 2003
Microsoft Certified Systems Engineer 2003
Microsoft Certified Systems Engineer 2000
Microsoft Certified Office Specialist 2003
Microsoft Certified Professional (div. exams)
English as a second language (WIFI Vienna, Smart Language Training)
Japanese introduction (WIFI Vienna, Smart Language Training)

3. TRAININGS
2010 – 2012
 Scenario-Focused Engineering Seattle, WA. USA
 Technical Training at the Tech Ready Seattle, WA. USA
 UC @ Call Center, Contact Centers Seattle, WA. USA
2008 – 2010
 Technical Training at the Tech Ready 9/11 Seattle, WA. USA
 UC Voice Ignite Training (as Proctor) Prague, Chech Rep.
 Business Management Courses, Univ. Klagenfurt Klagenfurt, Austria
 TechData Forum “Mobility” (as guest speaker) Vienna, Austria
 TechNet briefings and product launch events Austria
 Microsoft marketing Big Days roadshow Austria
 UC launch events Austria
2006 – 2008
 Technical Training at the Tech Ready 2/4/6/7 Seattle, WA. USA
 UC Voice Ignite Training Barcelona, Spain
 Seminar “Account Planning” Microsoft Austria
 Presentation Training “Voice & Speech” Microsoft Austria
 Technical Specialist Academies Microsoft Austria
 Presentation Power Microsoft Austria
 Precise Question and Answering Microsoft Austria
 Microsoft Global Exchange 2006 Orlando, Florida USA
 Business English „Cambridge First Adv. WIFI Austria
Certificate” Part II

4. AWARDS
Microsoft Team (EPG) Award for Business Development (book projects/autor act.),
2010, http://www.microsoft.com/uc/de/at/
Member of the high potential program of Microsoft Austria (ranking based on revenue,
commitments and extra activities/success)
2010
Award for Competition – Microsoft Strategy (internal) whitepaper with Content of Cisco
Systems and Microsoft’s UCC/Cloud and Mobile strategy, also content of the master thesis for
the MBA study, University Klagenfurt/MOT, Austria;
2010
Microsoft Team (EPG) Award for Mobile Projects (Windows Phone Initiative),
2010, http://www.out-of-office.at/
Microsoft Team (EPG) Award for Windows Mobile Projects,
2009, Microsoft References
Microsoft Team (EPG) Award for Emerging Market Business (VoIP - UC/OCS Projects),
2009, Unified Communications
Excellent Completion of the University course to Gen. Business Management,
2008
Microsoft Gold Star Award (first Nortel/Exchange 2007 Voice integration),
2007

5. WORK EXPERIENCE
10/2011 – present
Sr. Program Manager - Unified Communications,
Global Business Operations & Strategic Services
Microsoft Corporation Headquarter Redmond, USA, http://www.microsoft.com
As Sr. Program Manager for Unified Communications I drive the evolution and
maintenance of the Global Business Operations & Strategic Services unified
communications strategy. This includes gathering, consolidating and prioritizing business
requirements from the supported programs and teams, as well as researching existing and
emerging technologies and working with partner teams to determine how they should be
leveraged as part of the overall customer support environment. This also includes mapping
of business requirements to critical processes to identify opportunities to change processes
and/or technology to ensure operational alignment between proactive, self-help and
assisted support. Next to this I’m responsible to communicate the global UC strategy and
deployment status updates to senior leadership and management, as well as ongoing
readouts of measured effectiveness as part of a continual improvement process. For this I
drive engagements and be the CSS primary point of contact with IT and third-party
development vendors, as needed. It is also a goal to support the field sales with references
about Lync and UC in Contact and Call Centers. My activities include partnering with
several teams to deliver functionality to meet prioritized business requirements and
owning the ongoing professional relationship. Also I ensure that CSS business
requirements for supporting infrastructure, such as the Lync and Microsoft cloud
platforms, are documented, prioritized and championed with the appropriate groups.

6. 03/2011 – 10/2011
Sr. Architect for Unified Communications Technologies, APAC Region
Unify2 Asia Pacific Pte. Ltd., http://unifysquare.com
This position combines few interesting areas: As Architect at Unify² I´m responsible for
sales, business development, project management and also for the solution design and the
integration of UC technologies in international enterprise projects. In this field I´m working
with international partners and customers in the APAC region and also with the global
team at Unify² to develop new add-ons and extended solution for UC. Next to this I´m also
responsible for competitive analysis and positioning in terms of Microsoft, Cisco, Google,
Avaya, Siemens and other UCC platforms, communication, collaboration and mobile
solutions. Unify² is a spin-off of Microsoft and the mission is to influence the
communication & collaboration market as group of UC experts and to develop new add-
ons for the Microsoft UC platform. Additionally Unify² provides a broad knowledge about
other UC & Collaboration vendors and solutions like Cisco, Avaya, Siemens, IBM and
Google.
08/2006 – 03/2011 (4 years, 8 months)
Sr. Product Technical Specialist - Unified Communicaitons & Mobility (TSP UC Core)
Microsoft Austria GmbH, http://www.microsoft.com/austria/
As Sr. Product Technical Specialist for Unified Communications I was responsible for the
integration and product design of UC technologies at our enterprise customers (EPG). I
worked with international and local (Austria) partners and corporations to evangelize the
Unified Communications solution. This was a solution selling position comprising technical,
sales, marketing and business development activities. In this role I was also acting as kind
of UC strategist in terms of competitive know how and market analysis (especially for
Cisco, IBM, Google, Apple, Carrier-solutions, CTI/UM vendors and others). Additionally, I
was responsible for acquiring new business partners for the UC market, enabling adoption
of UC capabilities at customers, supporting deployment projects and consulting in change
and business process optimization projects.

7. 01/2010 – present (7 months)
Author (next to Microsoft employment)
Microsoft Austria GmbH, http://www.microsoft.com/uc/de/at/
First Book: "The Renaissance of Communication and Collaboration", Microsoft
exclusive for customers and partners; date: October 2010, language German;
link: Download E-Book from Microsoft
Second Book: "Unified Communications (Telefonieren Sie noch oder kommunizieren
Sie schon?)", MSPRESS; date: November 2010, language German and English;
link: Amazon
Third & Fourth Book about Unified Communications, Cloud Services, Mobile Technologies
and Business Impact in planning for Beginning of 2012 (Project start 2011), Publishing
international; powered by http://www.packtpub.com
09/2005 – 08/2006 (1 year)
Technical Specialist -Messaging & Operations,
Infrastructure Group (TSP Messaging)
Microsoft Austria GmbH, http://www.microsoft.com/austria/
As Technical Specialist for Messaging and Operations I was responsible for the
integration and the product design of the Windows, Exchange, Identity platform and
virtualization technology in our enterprise customer opportunities.
12/2004 – 08/2005 (9 months)
Product Solution Manager -Messaging & Integration
MATERNA Information & Communications GmbH Vienna, http://www.materna.at
As Product Solution Manager I was responsible for the area Unified Messaging and
integration, for the customer opportunities, escalation management, and the partner
collaboration and integration. Additional I was (with) responsible for product design,
customer feedback and telecommunication market analysis.

8. 04/2001 – 12/2004 (3 years, 9 months)
System Engineer, Consultant, Trainer (MCT Degree)
MATERNA Information & Communications GmbH Vienna, http://www.materna.at
As System Engineer I was responsible for the design, integration, support and part of
the product design of the Materna communication solution suit (Unified Messaging,
VoIP, IVR, WAP, MMS, FSMS, FAX, Voicemail, CTI, PBX/CISCO) based in Austria,
Germany, Italy and Hungary.
01/2001 – 03/2001 (3 months)
Solution Specialist, Administrator
TCP Phone Vienna
As Solution Specialist and Administrator I was responsible for the Microsoft Windows
and Linux Debian platform administration.
08/1999 – 02/2000 (7 months)
Internal IT Service, Sales
Media Markt Vösendorf, http://www.mediamarkt.at/
In the internal IT service I worked as internal service technician and later additional in
sales

9. REFERENCES
Mr. Marc Stolte, Sr. Director, World Wide Sales Strategy – Productivity
Microsoft Redmond Campus, USA, marc.stolte@microsoft.com, +1 (425) 5384137
Mr. Christian Maranitsch, Segment Director Western Europe Incubation Sales
Microsoft Western Europe Headquarters, cmaran@microsoft.com, +43 (664) 1927-440
Ms. Yvonne Bettkober, Incubation Director for GE, CEE & MEA
Microsoft Corporation HQ, yvonne.bettkober@microsoft.com, +41 (78) 844 66 76
Mr. Gerald Six, Business Manager Microsoft Infrastructure and Services
Hewlett-Packard Gesellschaft m.b.H., gerald.six@hp.com, +43 (664) 1009-253
Mr. Mark McGregor, CEO of Leadership Center GmbH
Leadership Center GmbH, Mail@MarkMcGregor.ch, +41 (79) 436 5719
Mr. Thomas Putz, Manager Portfolio Development
Kapsch BusinessCom AG, Thomas.Putz@Kapsch.net, +43-(664)-6285459
Mr. Jochen Kunert, Managing Director Unify² EMEA
Unify² Germany GmbH, Jkunert@unifysquare.com, +49 (171) 7471844
Mr. Prof. Dr. Robert Neumann, Director
M/O/T School of Management, Organizational Development and Technology,
Robert.Neumann@Uni-Klu.ac.at, +43-(664)-3375093
Mr. Gerhard Reinhold, Regional Sales Director D-A-CH
Dialogic Germany GmbH, Gerhard.Reinhold@dialogic.com, +491723011876