Keynote presentation from September 5, 2014, New York Digital Government Summit.

1. DISRUPTIVE INNOVATION IN GOVERNMENT
@DUSTINHAISLER
Flickr: webtreats

2. Flickr: webtreats
AGENDA
INNOVATION
REDEFINED
LOOK AT
TODAY
LOOK AT
TOMORROW WHE R E TO Q&A
START

3. WHAT IS INNOVATION?

4. INNOVATION OR INVENTION?

6. WHAT ABOUT THE DISRUPTIVE PART?

7. SOURCE: DIGITALTONTO

8. DISRUPTIVE INNOVATION
REQUIRED MASSIVE CAPITAL,
BUT SOMETHING CHANGED…

9. TECHNOLOGY UNLOCKED PEOPLE.

10. LOOK AT
TODAY
!
Flickr: Sweetie187

11. CHANGE IS HAPPENING. THE STAGE IS SET.
I3aac

12. Steve Rhode
HYPER-CONNECTIVITY
Developed In Collaboration With Daniel Charboneau

13. CRITICAL MASS
Anirudh Koul
Developed In Collaboration With Daniel Charboneau

14. IntelFreePress
AND LOTS OF ENERGY!

15. PEOPLE ARE SELF-ORGANIZING & CREATING
NEW EXPERIENCES ONLINE EVERYDAY.

16. MEET YOUR NEW
CITIZENS
Flickr: thinkmedialabs

17. 87% of them
have a cell phone.
Flickr: Witer
Source: Pew Internet Research

18. 74% of them used
location-based
services (LBS).
Flickr: Surrey County Council News
Source: Pew Invternet Research

19. 40% of them use a
social networking site
on their phone.
Source: Pew Internet Research Flickr: Jason Howie

20. HOW OLD ARE
THEY?
Source: Pew Internet Research

21. THEY’RE MIMICKING
THE REAL WORLD
ONLINE.

23. SO HOW ARE COMPANIES & GOVERNMENT
AGENCIES CAPTURING THEIR ENERGY?

24. Group of People
CROWDSOURCING
Distribution of Work

25. ACTIVE

26. PASSIVE
200 Million Solved Each Day
150,000 Hours Of Translation Work Per Day (Avg. 10 seconds per user)

27. HOW IS THIS IMPACTING GOVERNMENT?

28. O P E N D A T A

29. FEDERAL DATA DATA.GOV

30. STATE DATA

31. LOCAL DATA DATA.CITYOFNEWYORK.US

32. OPEN CRIME REPORTING

33. OPEN FINANCES

34. Sitegeist
App Store: Sitegeist

35. G I S

36. AUGMENTED REALITY App Store: Layar

37. CROWDMAPPING www.crowdmap.com

38. LOCATION BASED APPS APP STORE: CLOAK

39. P A R T I C I P A T I O N

41. WHATSAPP

43. Text
StreetBump.org

44. Copenhagen Wheel

45. SEECLICKFIX.COM
SeeClickFix

46. We The People | whitehouse.gov

47. GOOGLE FLU TRENDS
GOOGLE PERSON FINDER
SOCIALIZED EMERGENCY COMMUNICATION

48. SELF-SERVICE COMMUNITIES TEXAS.GOV

49. NEXTDOOR
WWW.NEXTDOOR.COM

50. OPEN INNOVATION CHALLENGE.GOV

51. POPVOX: OPEN LEGISLATION www.popvox.com

52. Sunlight Foundation Congress App
App Store: Congress

53. APP INVENTOR www.appinventor.org

54. APP STORE: FIRECHAT
OFFLINE SOCIAL NETWORKS

55. S H A R I N G E C O N O M Y

61. SOCIAL VOLUNTEERING www.sparked.com

63. G O V T E C H S T A R T U P S

64. Source: Knight Foundation

65. Source: Knight Foundation
What’s Happening In The Market

66. DISCOVER
WHAT’S NEXT
!
Flickr: Sweetie187

67. William Hook
BYOA
Bring Your Own Apps

68. RAPID INNOVATION

69. NEW FORMS OF CREATION

70. THE RISE OF GAMIFICATION
amboo who?
GOAL RULES FEEDBACK VOLUNTARY
PARTICIPATION

71. CITIZENS AS SENSORS
Google Play: S4 Sensor App

72. CITIZENS AS SCIENTISTS
http://Fold.it

73. NEW WAYS TO INTERACT

74. NEW WAYS TO EXPERIENCE

75. PREDICTIVE EVERYTHING

76. Flickr: James Dellow
IDENTITY DATA PROVIDERS
IDP Concept Developed In Collaboration With Dan Charboneau Flickr: webtreats

77. Business Process
IDENTIFY
PROBLEM
PROPOSE
SOLUTIONS
DISTRIBUTE
FIND
FUNDING
IMPLEMENT
SOLUTION
VALIDATE IF
IT WORKED
IDENTIFICATION IDEATION MICROTASKING FUNDING IMPLEMENTATION VALIDATION
TASKS
CONNECTED SOCIAL SYSTEMS
Flickr: webtreats

78. THE RISE OF
WEARABLES
!
Motorola Moto 360

79. GOOGLE GLASSES

80. !
Motorola Moto 360

81. Person-to-Person
Self-Service
Internet
Mobile
Augmented
Predictive
How Will This
Impact The
Public Sector?
Gov 1.0
Gov 2.0
Beyond

82. WHERE TO
START
!
Flickr: Sweetie187

83. 1 . SHIFT YOUR MINDSET.
IF YOU DON’T
BUILD IT, SOMEONE
ELSE WILL.

84. 2 . FIND YOUR INTERNAL A-TEAM.
Source: Tall Tress Leadership

85. 3 . ENGAGE WITH YOUR COMMUNITY.

87. FACEBOOK HOOK
EXTERNAL: YOU’VE BEEN
TAGGED IN A PHOTO
INTERNAL: WHAT DID I MISS?
CLICK THE LINK!
!
CHECK PHONE
LIKING, COMMENTING,
SHARING, UPLOADING
PICTURES
ADAPTED BY DUSTIN HAISLER
HOOK MODEL: NIR EYA L , HOOKED
YOU GET TO SEE THE
PICTURE
!
SOCIAL CONNECTEDNESS
(‘ACCESS TO YOUR TRIBE’)

88. 4 . IDENTIFY OPPORTUNITIES TO ENGAGE.

89. 5 . EXPERIMENT LIKE YOU INVEST.

90. 6 .MEASURE & ADAPT.
Source: Wcreative-mpls

91. POSITIVE DISRUPTION
REQUIRES OPERATING IN A
STATE OF CONTINUOUS BETA.

92. www.erepubliclabs.com

94. Flickr: webtreats
Any Questions?
Dustin Haisler
dhaisler@erepublic.com
erepubliclabs.com