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MOOC’s – The Future of Higher 
Education or a Passing Phase? 
Daniel A. Szpiro, PhD 
Dean of Executive Education
“Muke” 
/mju:k/ 
verb 
Physical reaction to management 
repeatedly announcing that MOOC’s 
are the future. 
h t t p : / / w w w. t ime s h i g h e r e d u c a t i o n . c o . u k / n e w s / 1 1 - n e w - h e w o r d s - f o r - a c a d emi c s - 
t h a t - s h o u l d - b e - i n - t h e - d i c t i o n a r y / 2 0 1 6 6 1 0 . a r t i c l e
No. But…
Technology 
Trigger 
Peak of Inflated Expectations 
Plateau of Productivity 
Slope of Enlightenment 
Trough of 
Disillusionment 
Time 
Visibility 
Gartner Hype Cycle
Online Courses 
OPEN 
(Free Access) 
PRIVATE 
(Paid Access) 
MASSIV 
E 
(Unlimited 
Enrollment 
) 
• Present-day 
MOOC’s 
(massive open 
online courses) 
• Paid certification option in MOOC’s 
• Large-scale in-company online 
training 
SMALL 
(Limited 
Enrollment 
) 
• ? • SPOC’s (small private online 
courses) 
• Present-day online MBA programs 
• Some online certificate programs 
• Small-scale in-company custom 
development
Role and legacy of MOOC’s 
1. Elevate the discussion around technology-enabled 
education 
2. Review the value proposition of what we 
offer as business schools 
3. Extend accessibility to new students / 
segments / markets 
4. Elaborate and expensive content 
marketing
4. Elaborate and expensive content 
marketing 
• Institutional halo effect? Hmm… 
• Loss leader, free sample? 
• Bait and switch?
The World 
The 
people 
who will 
come to 
your 
campus 
.
3. Extend accessibility to new students / 
segments / markets 
• Stop comparing online and in-class 
• Voltaire on iPOD’s and online learning 
• What are our assets? Competencies? 
• Disruption versus extension
2. Review the value proposition of what we 
offer as business schools 
• Drucker’s prediction in 1997 
• How do we add value? Link to format? 
• How do want people learn (versus how do 
we want teach)?
1. Elevate the discussion around technology-enabled 
education 
• From the doghouse to the spotlight 
• Category halo effect: from credibility to 
validation 
• Experimentation 
• Operational demands (LMS, “log-in” 
faculty, licensure, accreditation, …)
AMBA’s 7-Point List & Tech-Enabled Learning 
• Student recruitment 
• Online programming 
• Global alliances 
• Quality faculty recruitment 
• Curriculum development 
• Future growth opportunities 
• Employer engagement
Strip Away the Hype: 
• MOOC’s are simply part of a portfolio of 
online education 
• Get ready - the future does belong to 
technology-enabled education 
• What we can learn from Hollywood 
• Next “new” innovations: 
• SPOC’s (CORe, LEAD), CBL
The anti-MOOC: SPOC’s 
• JWMI experience 
• FedEx SPOC 
• Ithaca, Florida, Algeria, Slovenia (and 
now Auckland) 
• Face time versus learning 
• Benjamin Franklin on SPOC’s (or, e- 
Engagement)
Thank you 
Danny Szpiro 
daniel.szpiro@jwmi.com

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Amba nov 2014 szpiro danny mooc's

  • 1. MOOC’s – The Future of Higher Education or a Passing Phase? Daniel A. Szpiro, PhD Dean of Executive Education
  • 2. “Muke” /mju:k/ verb Physical reaction to management repeatedly announcing that MOOC’s are the future. h t t p : / / w w w. t ime s h i g h e r e d u c a t i o n . c o . u k / n e w s / 1 1 - n e w - h e w o r d s - f o r - a c a d emi c s - t h a t - s h o u l d - b e - i n - t h e - d i c t i o n a r y / 2 0 1 6 6 1 0 . a r t i c l e
  • 4. Technology Trigger Peak of Inflated Expectations Plateau of Productivity Slope of Enlightenment Trough of Disillusionment Time Visibility Gartner Hype Cycle
  • 5. Online Courses OPEN (Free Access) PRIVATE (Paid Access) MASSIV E (Unlimited Enrollment ) • Present-day MOOC’s (massive open online courses) • Paid certification option in MOOC’s • Large-scale in-company online training SMALL (Limited Enrollment ) • ? • SPOC’s (small private online courses) • Present-day online MBA programs • Some online certificate programs • Small-scale in-company custom development
  • 6. Role and legacy of MOOC’s 1. Elevate the discussion around technology-enabled education 2. Review the value proposition of what we offer as business schools 3. Extend accessibility to new students / segments / markets 4. Elaborate and expensive content marketing
  • 7. 4. Elaborate and expensive content marketing • Institutional halo effect? Hmm… • Loss leader, free sample? • Bait and switch?
  • 8. The World The people who will come to your campus .
  • 9. 3. Extend accessibility to new students / segments / markets • Stop comparing online and in-class • Voltaire on iPOD’s and online learning • What are our assets? Competencies? • Disruption versus extension
  • 10. 2. Review the value proposition of what we offer as business schools • Drucker’s prediction in 1997 • How do we add value? Link to format? • How do want people learn (versus how do we want teach)?
  • 11. 1. Elevate the discussion around technology-enabled education • From the doghouse to the spotlight • Category halo effect: from credibility to validation • Experimentation • Operational demands (LMS, “log-in” faculty, licensure, accreditation, …)
  • 12. AMBA’s 7-Point List & Tech-Enabled Learning • Student recruitment • Online programming • Global alliances • Quality faculty recruitment • Curriculum development • Future growth opportunities • Employer engagement
  • 13. Strip Away the Hype: • MOOC’s are simply part of a portfolio of online education • Get ready - the future does belong to technology-enabled education • What we can learn from Hollywood • Next “new” innovations: • SPOC’s (CORe, LEAD), CBL
  • 14. The anti-MOOC: SPOC’s • JWMI experience • FedEx SPOC • Ithaca, Florida, Algeria, Slovenia (and now Auckland) • Face time versus learning • Benjamin Franklin on SPOC’s (or, e- Engagement)
  • 15. Thank you Danny Szpiro daniel.szpiro@jwmi.com