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What Is the Tech Explorer?
• The Tech Explorer is an R&D driven process for technology discovery with support
from marketing
• It provides a facilitated forum for the innovation team plus invited technology experts
and lead users
• We explore current and emerging technologies, define how they can impact customer
needs, and map how the technologies can enable defensible innovation
• It provides input for technology planning and helps focus concept development to be
consistent with the technology possibilities while addressing customer needs
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
3. 3
The Core Premise of the Tech Explorer
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
4. Technology and Customer Needs Interact 4
Customer Needs Technology
Advances in science and technology have a dynamic
relationship with customer needs
• They can be used to create solutions that satisfy existing needs
• They can change the environment creating new sets of needs
• They can drive latent needs the customer
doesn’t even know they have
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
5. Innovator’s Challenge 5
As innovators we need to anticipate emerging needs and define how
technologies can enable solutions that provide future performance and
delighters characteristics
• To achieve sustain competitive advantage innovators
should understand:
– How customer needs and advancing science and technologies
interact and evolve over time
– Which technology can enable differentiating products with
features that excite customers
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
6. 6
The Innovation Tripartite
Need
Technology Solution
• During Tech Explorer projects we consider the 3 key domains
of the innovation tripartite to build our knowledge foundation
and basis for our technology recomendations
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
7. 7
Three Phases of the Tech Explorer
Phase 1 Secondary Research – identify intriguing technologies that
might address customer needs and conduct background research
Phase 2 Discovery with the Experts – invite selected experts to work
with us and explore the state of the art and future trajectory of their
technologies
Phase 3 Synthesis – define the need/technology/solution relationship,
create technology application concepts, and build a road map for
bringing in the technology to drive innovation
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
8. Phase 1 Tech Explorer – Secondary Research 8
Categorized UV Resist
20 years Delighter
??? Technology
Requirement level
• Begin with a customer need
• Brainstorm / hypothesize scientific principles that might be
applied to deliver product attributes at desired levels
• Generate a list of technologies that relay on the scientific
principles
• Select the most intriguing technologies to research
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
9. 9
Individual Team Member Assignments - Tech Briefings
• Each team member takes one or two topics
• Explores topics using secondary sources – internet, reports… etc.
• Creates briefings
– what is the technology, the IP landscape
– how might the technology evolve
– how might it be applied to create solutions
– who are the experts
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
10. 10
Socializing the Tech Briefings
• Workshop environment - 8 – 10 topics
• Team members present their briefings
• Team create a synthesis of findings with implications & next steps
• Select experts to work with in Phase 2
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
11. 11
Phase 2: Discovery with the Experts
• Reach out to external experts representing targeted science &
technology areas
• Hold workshops with experts, exploring the state of the art and
anticipated trajectories of their technologies
• Brainstorm implications, applications,
and impact on needs
• Create beginning technology application
concepts
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
12. 12
Phase 3: Synthesis
Requires incubation time for technology application concept refinement
• Research and problem solving to build concept feasibility
• Vet the list of opportunities to a few feasible solutions
• Prototype and test solutions
Building the case for the technology
• Outline the development or acquisition approach, timing, costs
• Define the technology’s impact on the customer & competitive
environment
• Show anticipated connections of the technology to future product
lines
• Estimate the impact on the business
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
13. 13
Phase 3 Outputs – Concepts and Road Maps
• Technology application concepts
– Not fully fleshed out solutions but a representation
of what we could do with the technology
– How the technology impacts customer needs
• Road maps relate the technologies to future New Market Product Line and Technology
Potential Technologies
Green T
product lines
Advanced Design
New T1 New T2 UV
Current Technology
Extrusion
– Shows timing when technologies could be ready Thermal
Distillation
and the enabled new products Time Line
2007
Product Lines
2008 2009 2010 2011 2012
Advanced New Gen 2 Gen 3 Gen 4
Gen 1
Platform
Enhanced Design
New Products First Generation Enhanced
Second Generation
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
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Foundations of a Successful Tech Discovery Approach
• Well connected to customer needs
• Engaged multidisciplinary team
• Strong external perspective
• Broad opportunity space
• Diligent use of synthesis process to
identify value paths
• Embrace well considered sciences and
pursue opportunities outside the
comfort zone
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
15. 15
What Will the Tech Explorer Provide?
• A perspective of the technology landscape for the business
or product area
– Based on internal and external experts, both short and long term
• Descriptions of relevant technologies
– How they could interact with customer needs and be deployed
• Visions for applying each technology
– At different levels of customer satisfaction using a Kano model
• Needs/technology/product maps
– Provides a framework for the strategic dialog, helping with R&D and
product line planning
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
16. 16
How Innovare Supports the Tech Explorer
• Tech Explorer Process Facilitation and Content Contribution
– Project management
– Concept Development
– Product / Technology Mapping
– Hands-on Science, Technology and Policy research
– Training
Key Point:
Key Point:
•Needs unsupported by
•Needs unsupported by
technology initiative - issues in
technology initiative - issues in
yellow blocks
yellow blocks
GLAZING PRODUCTS
Design
Customer Freedom
Energy Weather Clouding Life Cycle Safety Economical
Needs
Low E
Product Curves 20 year Thinner
UV Blast Fire Wind Low Low
Attributes Tolerance
Moisture
Resist Build $ Weight
Technology
Solutions PC Chem IGU Adhesive Core
PC layer Acquisition
In Progress
Existing
Not
Supported
Copyright © 2000-2012, Innovare, Inc. All rights reserved.
17. 17
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ideas@innovare-inc.com
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www.innovare-inc.com
®
IN N O V A R E
Grounded in Research, Driving for Innovation
Copyright © 2000-2012, Innovare, Inc. All rights reserved.