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Hospital Management
Building or extending a hospital department



            Session III
    Tuesday, 14 February, 2012
     Dr. Ashfaq Ahmed Bhutto
          MBBS, MBA, MAS, DCPS, MRCGP, (PhD)
Feasibility
    Module 1




2
Promoter‘s Objective
    The promoter needs to determine the objectives of
    the project with clarity. These include the type of
    services to be provided:
     Secondary care/tertiary care.
     Sophistication in the building plan and
      equipments.
     The investments and returns the promoter is
      looking for.

    To rationally determine the above, a feasibility
    report based on a market survey is essential.
3
Feasibility report
    The study should clearly bring out the following:
     The potential of the planned institution.
     The medical facilities that are lacking and need to be made available.
     The migration pattern of patients.
     Competition from existing hospitals and new entrants.


    Based on observations and findings from the market survey, a detailed
    project report should be prepared, with the following objectives:
     To recommend medical facilities in terms of departments and
       equipments.
     To determine manpower requirements.
     To project financial performance for the first 10 years of operation.
     To arrive at an implementation schedule for completing the project.
     To study the scope for future expansion of facilities.


    The report should realistically discuss ‗operational‘ feasibility, financial
    viability and the medical departments in heavy demand in thrust areas. It
    should also analyse the location of the site, the hospital design, manpower
4
    planning, project cost, financial analysis, sensitivity analysis and
    implementation.
Market Survey
    The first consideration in the survey is to study the character, needs and
    possibilities of the community which the hospital is going to serve. The
    existing medical facilities in the region should be studied in terms of:
     Quality and number of hospitals.
     The areas of specialisation—doctors/specialists/paramedical staff.
     Level of technology, latest medical equipment.
     Patient flow, disease pattern.
     Costs of investigation and treatment.


    Public opinion regarding the existing facilities, the need for more
    departments, and the response from the medical community are vital to the
    study. It is on the basis of this information that a decision can be taken about
    where a hospital should be built and its type and size. Is the community a
    wealthy one; or is it made up of moderate wage earners; are the industrial
    workers indigent—these are the deciding factors in determining the kind of
    hospital should be planned for. For example, if the community largely
    constitutes wealthy individuals, one can plan to build a luxurious
    hospital, with deluxe rooms and sophisticated diagnostic and therapeutic
    equipment; if it is largely meant for indigent patients, a non-profit or charitable
    hospital is needed. Apart from levels of income, characteristics such as
5   occupation, age distribution, and so on must be studied. These determine the
    amount and kind of hospital.
MARKET Survey- Next Phase
    To study all the existing hospital facilities on an
    area-wise basis. This study should be
    comprehensive, covering both short and long-term
    needs. The most important part of the study is an
    inventory of the facilities, beds and services of
    every hospital. It should cover the following areas:
     Bed capacity of the institution
     Physical condition of facilities
     Hospital occupancy
     Bed ratio
     Volume and kind of hospital services provided
     Quality of facilities and services
6
BASIC QUALITY REQUIREMENTS
    Module 2




7
Factors considered in location of Hospital
    1. It should be within 15-30 min traveling time. In a place
       with good roads and adequate means of transport, this
       would mean a service zone with a radius of about 25 km.
    2. It should be grouped with other institutional
       facilities, such as religious, educational, cultural and
       commercial centers.
    3. It should be safe from physical dangers e.g. low lying
       areas.
    4. It should be in an area free of pollution of any
       kind, including air, noise, water and land pollution.
    5. It must be serviced by public utilities:
       water, sewage, electricity, gas and telephone.

8
Reachability
     A general hospital should be easily reachable by public
     transport, assessed on the basis of transport frequency
     and the distance to the stop, and also by taxi, car or
     bicycle.

     This requirement is complied with if a general hospital is
     situated at one of the geographic/demographic
     concentration points in its catchment area. A
     geographic/demographic concentration point is a
     municipality where the population level and level of
     amenities (schools, retail trade, recreation, public
     services) is such that a substantial proportion of the
     population in the catchment area of the hospital is more
9
     or less automatically orientated towards that municipality.
Access
      The site needs to be easily accessible by
      patients, visitors and staff.

      This apply to pavements/ footpaths (minimum
      width, minimum free height, maximum slope, maximum
      height of kerbs), ramps (minimum width, maximum slope
      and length, halfway and end platforms), outside stairs
      (minimum width, maximum rise, installation, height and
      design of handrails), material properties of paving
      surfaces (flat, rough and jointless) and lighting.
      Regulations also apply to the measurements and layout
      of parking places.
10
Access
      There are additional requirements for the less able, such as the size
         of parking places. Obstacles should be indicated by warning
         paving, continuous guiding lines must be present.
        Taxis should be able to come right up to the main entrance and the
         entrance to the outpatient unit.
        The entrance to the emergency department and if necessary the
         main entrance should be accessible by ambulance.
        Public entrances to a hospital building should comply with minimum
         dimensions and also be accessible by people with a physical
         handicap. These entrances should be covered over and provided
         with good lighting.
        There are also specifications that apply to the entrance hall
         (sheltered situation, minimum dimensions, location of the
         doors, lighting), thresholds (maximum heights) and door handles. In
         the case of revolving or carrousel doors, there must be an extra
11
         swing or sliding door provided.
Flexibility
      The flexibility refers to the degree to which a building is adaptable to
       changing space needs.
      Flexibility is concerned with a structural process of change, thus
       spatial adaptation of buildings is inevitable. With a high level of
       flexibility, these adaptations can be kept to a minimum, as a result of
       which the financial consequences and the hindrance to management
       remain within acceptable levels.
      The main structural design of a hospital should possess a high degree
       of flexibility. The building structure should be simple to extend at
       different points and should be able to cope with internal displacement.
      A characteristic feature of today‘s hospital architecture is that account
       was taken of future changes and innovations in science, technology
       and policy when selecting the building structure.


12
Flexibility
   There are four types of flexibility.
   1. Usage flexibility: Usage flexibility concerns the possibility of
      changing the use made of a room/space without the need to
      renovate that room/space.
   2. Disposal flexibility: Disposal flexibility concerns the possibility of
      removing building elements without a detrimental effect on the
      cohesion of the building elements to be retained and with a
      minimum of hindrance.
   3. Internal flexibility: The term refers to the possibility of interchanging
      hospital functions independent of the supporting structure. A
      supporting structure with concrete columns makes this possible
      because the internal fittings geared to the function can be removed
      without constructional consequences and be reconstructed once
      again.
   4. External flexibility : The term refers to the possibility of expanding
13    the existing building structure. Expansion possibilities are mainly
      programmed for functions where growth may be expected. In the
Finances
     Module 3




14
Average Costs
     The cost computed per bed depends on various
     factors, such as the cost of the land in a particular
     place, the wage and salary rate, accessibility of
     materials, and so on. Similarly, sophisticated
     equipment and expensive construction material will
     significantly enhance the investment. Average costs
     for a typical hospital expressed as ‗per bed‘, can be
     rise proportionally:
                                 Tertiary
                      Secondar
                      y
                  Primar
                  y
15
How much money do you need?
     1. People in the business.
     Not the competitors, but entrepreneurs outside your
     geographic area.
     2. Sources of supplies.
     They're very forthcoming because they're looking for
     business [from you] but "Do some comparison shopping,―
     3. Trade associations.
     4. Business start-up guides.
     How-to start-up guides are available from several
     independent publishing companies and some trade
     associations.

16
How much money do you need?
     5. Franchise organizations.
     If you're thinking about buying a franchise, the franchisor will
     give you lots of data about start-up costs.
     6. Business start-up articles.
     Newspaper and magazine articles rarely give item-by-item
     start-up-cost estimates but these write-ups can offer ballpark
     estimates of overall start-up costs.
     7. Business consultants.
     A well-qualified business consultant can offer excellent
     advice about start-up costs--and even do a lot of the
     research for you. A consultant can also help you organize
     your own research into useful financial projections and
     scenarios.
17
Sources of funds
      Government grant-
      Bank loan
      Local development corporation
      A relative


      Government – How good is your case
        Hurdles to cross-hard-headed
         administrators, planning officers and financial
         experts
      Private - a prospective lender will review your
       creditworthiness.
18
The "Five C's" of Credit Analysis
      Capacity to repay -most critical. Primary source of repayment - cash.
       The prospective lender will want to know exactly how you intend to
       repay the loan.
      Capital-money you personally have invested in the business and is an
       indication of how much you have at risk should the business fail.
       Interested lenders and investors will expect you to have contributed
       from your own assets and to have undertaken personal financial risk.
      Collateral or guarantees are additional forms of security you can
       provide the lender e.g. home.
      Conditions describe the intended purpose of the loan. Will the money
       be used for working capital, additional equipment or inventory?
      Character is the general impression you make on the prospective
       lender or investor. Are you trustworthy to repay the loan?




19
Hospital size
     Module 4




20
Physical Scale of Hospital
     Stage 1: Collect Data
       Suppose data collected is:

        Population of serving area 150 000
        Average length of stay in hospital 5 days
        Annual rate of admissions 1 per 20 population




21
Physical Scale of Hospital
     Stage 2: Compute number of beds needed
                                                             (Bed occupancy 100%)
     (1) Total number of admissions per year:
        = district population x rate of admission per year
        = 150000 x 1/20 = 7500

     (2) Bed-days per year:
        = total number of admissions per year x average length of stay in
        hospital
        = 7500 x 5 = 37500

     (3) Total number of beds required when occupancy is 100%:
        = bed-days per year 365 days
        = 37500 365 = 102.74 Rounded to 105 beds.

22
Physical Scale of Hospital
     Stage 2: Compute number of beds needed
                                                             (Bed occupancy 80%)
     (1) Total number of admissions per year:
        = district population x rate of admission per year
        = 150000 x 1/20 = 7500

     (2) Bed-days per year:
        = total number of admissions per year x average length of stay in
        hospital
        = 7500 x 5 = 37500

     (3) Total number of beds required when occupancy is 100%:
        = bed-days per year (365 x 80%) days OR (365 x 80/100) days
        = 37500 365 = 128.42 Rounded to 130 beds.

23
Physical Scale of Hospital
     Stage 3: Compute total area needed for hospital

     Total area of hospital:
       = total number of beds x 40 square meters per bed
       = 105 beds x 40 = 4200 square meters (for 100% occupancy)
       = 130 beds x 40 = 5200 square meters (for 80% occupancy)




24
Design considerations
     Module 5




25
Design of the general hospital building
     guidelines
      The guidelines were drawn up on the basis of the different
       activities that take place in a hospital.
      These are activities that concern the primary process, i.e.
       the direct interaction between the patient and the care
       provider (nursing, diagnostics and treatment), these
       different activities may be subdivided into three ‗blocks‘:

       A. patient-related facilities where the patients themselves
         are/may be present;
       B. patient-related facilities where patients themselves are
         not present;
       C. general & technical support services.
       This subdivision is not a blueprint for the way in which a hospital should be divided up, but merely
       forms a plan based on the different activities within a hospital.

26
A. Patient-related facilities where the
     patients themselves are present
       Three main function groups in this ‗block‘ are:
       1. Nursing;
       2. Diagnostics & treatment;
       3. Special functions (if present).
     The nursing main function group includes the spatial facilities for
       special care, general nursing, paediatric nursing, maternity
       nursing (including delivery rooms), geriatrics and day nursing.

     The diagnostics & treatment main function group includes the
       following spatial facilities: outpatient appointment
       department, general organ function investigations, imaging
       diagnostics, nuclear medicine, outpatient treatment, operation
       unit, emergency unit and physiotherapy.

     The special function main function group includes the spatial
27
       facilities for dialysis, a rehabilitation day treatment unit or a
B. Patient-related facilities where
     patients themselves are not present
      This ‗block‘ includes the spatial facilities for:

       Central Sterilising Services (CSSD),
       The pharmacy and
       The laboratories
         clinical chemistry,
         medical microbiology,
         clinical pathology




28
C. General & technical support services
      This ‗block‘ includes general and staff facilities (such
      as central kitchen, linen service, restaurant and
      technical service), as well as facilities for
      management and training.

      There is a trend towards outsourcing some of the
      facilities listed under B and C to third parties. This is
      particularly the case with the laboratories and
      pharmacy, administrative tasks, kitchen
      facilities, linen service and technical service.

29
Share as percentage of different blocks
      what the share in percentage of the different blocks
      of the floor area on the basis of the usual function
      package of a general hospital.

      Function group                                      Share as percentage
                                                          Standard package
      Block A: patient-related facilities (patient        65%
      present)
      Block B: patient-related facilities (patient not    10%
      present)
      Block C: general & technical (non-patient-          25%
      related) services
                                                     Total 100%

30
Planning
     Module 6




31
Methods of planning and design
                     Planning team & process
     In general, the people involved in this process are:

     1. Health planners, functional planners, financial planners
          and physical planners.
     2.   Architects
     3.   Engineers (such as civil, mechanical and sanitary)
     4.   Quantity surveyors
     5.   Finance managers
     6.   Staff responsible for procurement of supplies
     7.   Staff members such as doctors/nurses, clients/end
          users

32
Methods of planning and design
     Planning team - Need assessment team
At the earliest stage, a needs
assessment team involving the
planners, end users such as the
hospital staff and the community
establishes an overall plan of the
needs, range of services to be
provided, the target population or
catchment area, the financial
feasibility of the project with
costbenefit analysis and the scale
of the hospital, etc.




33
Methods of planning and design
           Planning team – Briefing team
After the needs and the size of the
hospital have been determined, the
briefing team involving
architects, engineers, the staff and
the community sit together to
prepare the key document, i.e. "the
design brief" which translates the
requirements into
functions, activities, space
distribution and/or any other
information necessary for the
design.



34
Methods of planning and design
             Planning team - Design team
This team consists of all the people
involved in designing the facility and
pools the expertise of its members to
produce the instruments for
implementing construction, starting
from preliminary investigation to the
final designs with technical
specification, tendering documents
and detailed working drawings and
estimates of cost. This team mainly
consists of
engineers, architects, quantity, surve
yors, hospital staff, the community
and the approving authority.

35
Methods of planning and design
          Planning team - Construction team
     This team consists of
     engineers, architects and
     builders. The construction
     team implements the design
     from the approved drawings
     and technical specifications
     within the prescribed time
     and cost and produces tile
     facility for commissioning
     cause serious complications
     when left untreated.


36
Methods of planning and design
       Planning team - Commissioning team
     The commissioning team
     responsible to staff the
     hospital, commissions
     and procures the
     equipment, furniture and
     supplies and prepares it
     for operation.



37
Methods of planning and design
          Planning team - Planning team
     By the end of the
     project, multitude of
     people would have
     made their
     contribution to the
     project as part of a
     whole working team
     including the
     community.


38
Planning process-contd.
      Project Team
       End users
       Staff
       Planners
       Architects
       Engineers
       Contractors
       Suppliers




39
Stages in planning & designing a hospital
Stag   Task              Input                output                     Working Team
e                                                               Active          Consultativ
                                                                                e
One    Establish         Information          Decisions to      User/Client
       demand for new    Indicators           construct,        Planner
       hospital or for   Projections          renovate,
       hospital                               expand
       expansion
Two    Prepare design    Services to be       Design Brief      User/Client     Architect/
       brief             delivered                                              Engineers
                         Function
                         requirement
Thre   Design            Design Brief         Design of         Architect/      User/Client
e                        Additional Data      Hospital          Engineers
                         from consultants     Working
                                              documents
Four   Construct         Design of Hospital   Hospital in       Architect       User/Client
                         Working drawings     physical form     Builder
                                                                Engineers
Five   Commissioning     List of Staff        Appointment       User/Client
40                                            and training of
                         List of furniture                      Procurement
                                              staff             staff
Size of project
      Small
      Medium
      Large
        A formal Project Team will be set up.
        Everything will have to be in writing.
        To keep a record of decisions.




41
Planning process
     Capricode
      In NHS UK: When planning and building, the Regional
      and District Health Authorities and their officers are
      compelled to follow Capricode (Capital Projects
      Procedures) and operate systems of
      approval, monitoring and control which are compatible
      with it. It is a logical sequence of events. It is only a
      framework, the results depending on how the Appraisal
      Project Teams use that framework.



42
Planning process-contd.
     The Capricode sequence of stages is:
     1. Approval in principle (AIP).
     2. Budget cost.
     3. Design - a long process when sketch plans are developed into
       working/production drawings ready to go out to tender.
     4. Tender and contract - normally the tender documents go to a chosen
       group of contractors of proven ability:
     5. Commissioning .
     6. Evaluation -this should be a continuous process. At each stage, what has
       been done should be assessed and consideration given to possible
       effects on future progress of the scheme. Overall effectiveness can only
       be assessed when the project is complete and working.



43
Planning process-contd.
     CONCODE:
      A guidance document on the procurement of
      building and engineering work and the
      commissioning of consultant architects and
      engineers.




44
Planning process-contd.
     CONCISE:
      In NHS UK: A computer-based integrated health
      building information system to help in the planning
      and management of projects. It may be used for
      any scheme, but it must be used for those over £1
      million.




45
Critical path chart




46
Planning process-contd.
     Approval in principle (AIP)
       Once it has been decided that a project has sufficient merit to start an
       appraisal, a Project Manager will be appointed and an Appraisal Team set
       up, with membership limited to those making an essential contribution to the
       relevant stage, changes in membership being considered at the end of each
       stage. The members will be drawn from those managing and operating the
       services (doctors, radiographers, nurses, etc.) and those administering
       assets and resources.


       Three early steps will heavily involve the doctors and paramedical:
     1. Inception;
     2. Defining objectives and criteria for development; and
     3. Option appraisal.


47
Planning process-contd.
     Budget cost
      Once the decision has been taken that the solution
      involves building, either new (considered during AIP) or
      the extension of old, a Project Team will be set up.

       The job of this team is to develop the scheme, drawing
       up a brief which includes site, size and scope of the
       development, subsequently moving to specific layouts of
       individual rooms and spaces, detailing their contents and
       arriving at cost implications - both capital and revenue.


48
Planning process-contd.
     Design Brief


      The design brief is a key document: it is the
      written expression of the client's needs, as
      expressed in consultation with various
      professionals, including the architect and
      engineers. It is important because a good
      design brief is the sound base for a good
      design.

49
Planning process-contd.
     Information included in design brief
     1.    Functional content
     2.    Philosophy of service
     3.    Workload
     4.    Planning principles
     5.    Staffing
     6.    Functional relationships
     7.    Environmental factors and engineering
     8.    Schedule of accommodations
     9.    Financial aspects
          1.   Costs
          2.   Possible sources of funds



50
Planning process-contd.
     Departments operational policy
      Many decisions will require a very complete knowledge of the way in which the
      department is intended to work; one department will not be exactly the same as
      any other. This detailed picture will be formalized into the Departmental
      Operational Policy. Not only will a carefully thought out policy be needed for
      planning but also for commissioning.
      The Operational Policy and the layout reciprocate. The layout will dictate the
      patient and staff flow sequences and hence the Operational Policy, but the needs
      shown by the Operational Policy will be the major factor in deciding layout-so
      which comes first?
      If there is no well worked out Operational Policy, a layout is likely to be imposed
      because there is nothing to support or deny alternatives. It is not only patient/ staff
      flows: for example, it may be policy that all equipment maintenance will be carried
      out by outside contractors.




51
Planning process-contd.
     Work flow list
      A workflow comprises a series of tasks that are assigned to users
      based on their roles. When the work containing the workflow is
      instantiated, a user is assigned a task based on his or her role.
      After the user completes a task the workflow progresses to the
      next task in the predefined flow until the workflow is complete. The
      workflow definition integrates all tasks in the flow by supporting
      rule-based condition handlers for task sequence, routing, and
      branching at specified decision points.
      The Work Flow list is an internal departmental document,
      exploring the viability of the policy.




52
Planning process-contd.
     Work flow list-example




53
Planning process-contd.
     Using the policies and WF lists
      For example in a radiology department:
      Operational policy : Reporting time-Immediate reporting will be
      available.

      Therefore: Procedure worked out in detail planning needs
      determined from work flow lists.

      This results in layout plans and required drawings.




54
Planning process-contd.
     Individual rooms and areas
       After decision-how many rooms are needed, where
       and in what layout, planning comes to the individual
       rooms and spaces. Each Project Team should
       determine an area for any room or space on the basis
       of activities that will be needed to meet local
       circumstances and allocate enough space for those
       activities to take place.

      Illustrations of the 'critical dimensions' necessary for
      general functions can be found in HBN Documents.

55
Planning process-contd.
     Activity data sheets
          This is an information system designed to help both sides of a
          project and design team by defining the users' needs more
          precisely. There are two principal types:

     1.    Activity Space Data Sheets (commonly known as 'A' Sheets)
           and
     2.    Activity Unit Data Sheets ('B‗ Sheets).

           These are meant to be used by design teams to ensure that the
           necessary space, equipment and environment are provided to
           enable the functions of the area to be carried out efficiently.

56
Sample ―A sheet‖




57
Planning process-contd.
     The 'A' Sheets are in sections which cover:
     1.    Functional design requirements: a list of activities that will be undertaken in
           the space.
     2.    Activity unit selection: items of equipment that will be needed to enable the
           activities to be carried out.
     3.    Personnel: how many people will be occupying the space both
           continuously and intermittently, staff and patients.
     4.    Additional equipment and engineering terminals: items not associated with
           the equipment listed in (2), e.g. clock, curtain track.
     5.    Planning relationships: for example a barium enema WC will need to be
           adjacent to the fluoroscopy room.
          On the reverse side of the sheet are environmental parameters, design
          character data, door and window details, etc.

58
Planning process-contd.
     The ‘B' Sheets:
       The 'B' Sheets can describe a single item such as a
      chair, or a cluster of associated items such as wash
      basin, paper towel dispenser, soap dispenser and paper
      sack stand. Each 'B' Sheet includes a scale graphic
      illustration together with a list of associated items in
      Groups 1, 2, 3 and 4.




59
Sample ―B Sheet‖




60
Planning process-contd.
     Equipment groups
     The equipment for any project is divided into groups which depend on the type
       of contract under which the items will be provided:
     Group 1: Items (including engineering terminal outlets) supplied and fixed
       within the terms of the building contract.
     Group 2: Items which have space and/or building construction and/or
       engineering service requirements and are fixed within the terms of the
       building contract but are supplied under arrangements separate from the
       building contract.
     Group 3: As in Group 2, but supplied and fixed (or placed in position) under
       arrangements separate from the building contract.
     Group 4: Items supplied under arrangements separate from the building
       contract, possibly with storage implications but otherwise having no effect on
       space, building construction or engineering service requirements.
61
Planning process-contd.
     Equipment groups-examples

     Group 1: Telephones, clocks, fixed cupboards, drug cupboards, wash
       hand basins and taps, nurse/ staff call switches, departmental
       intercom, protective screens, fire extinguishers.
     Group 2: Soap & tissue dispensers, bench-mounted film markers (less
       important with daylight systems), viewing boxes.
     Group 3: All X-ray and imaging apparatus, processing apparatus, filing
       cabinets, bookcases, movable cupboards, chairs, desks, typewriters,
       dictating machines.
     Group 4: Blankets and pillows, cups and saucers, curtains, protective
       aprons and gloves, a wide range of desk-top accessories.

62
Planning process-contd.
     Budgeting for equipment
      The cost of all equipment, has to be assessed and money allowed
      for it in the project budget. Equipment is always purchased a long
      time after the overall budget is decided in the Agreement to
      Proceed (stage 1 in Capricode) and worked out in more detail in
      Budget Cost (stage 2). Prices will inevitably rise; there is updating
      of the predicted cost every 6 months. The process of updating the
      budget will see that money is available at the right moment for the
      agreed equipment. There will not be the money for a change of
      mind.
      e.g. CT to MRI machine.




63
Planning process-contd.
     Consultation over equipment
      For most items, the hospital standard will be acceptable (e.g.
      clocks and soap dispensers) but several items require special
      consideration. Particularly in specialized services. Unless details
      are specified in the building contract, supply of the these items will
      be put out to tender by the builder and he will take the cheapest,
      which may not be suitable. Adequate consultation to ensure that
      the correct apparatus was specified and supplied is necessary.




64
Planning process-contd.
     Instruction to architects
      The important principle at this stage of planning is that a suitable 'A'
      Sheet or group of 'A' Sheets is chosen for the activity under consideration
      and the listed 'B' Sheets are checked for suitability, notes being made of
      any points requiring special attention. As necessary, amendments are
      made in the 'A' and 'B' Sheets until the desired result is achieved.


      The groups of 'A' and 'B' Sheets for all the activities and spaces will be
      collected together and will constitute the foundation of the design of the
      department and its contents. These, together with the final layout
      drawings, are the basis on which the architect will proceed with the
      detailed design of a department or an extension, and will thereby
      constitute his instructions.



65
Planning process-contd.
     Architectural drawings
      Block drawings: Once the selection of 'A' and 'B‗
      Sheets, including any necessary amendments or
      modifications, has been completed, preliminary
      drawings are prepared and submitted to the Project
      Team for comment. They will show room shapes but
      little else.




66
Planning process-contd.
     Agreement of layout
      With the many conflicting requirements to be resolved by the
      architect, it will be rare for this first block drawing to be
      completely satisfactory. If previous briefing was accurate and
      complete, the work done earlier is repaid at this stage. As the
      block drawing stage proceeds, requests for substantial changes
      will taken with smile; but if the basic concept is acceptable, minor
      alterations are taken willingly. It may be possible to propose
      suitable solutions, but take care not to tell the other professionals
      how to do their job. If the architect does not get it right, it is
      probably because your briefing and explanations are inadequate
      or not understood. The more accurate and the more
      comprehensive the briefing, the more likely it is that your needs
      will be translated into satisfactory plans. Finally there will be
      agreed outline drawings: any future change of layout will be
67    resisted.
Planning process-contd.
     Sketch plans
      When the final layout has been agreed, the process of refining the
      outline starts; the 'loaded' drawings will start to appear - in other
      words the fixtures and fittings will be drawn in. As with all the other
      drawings, these need to be looked at with care; look not only at
      the location of obvious things, but also the smaller but no less
      significant items. Now is the chance to ensure that the niggles
      over the positioning of socket outlets in your office or the sitting of
      a clock are not repeated; go through every room and space
      positively, checking all the details.




68
Planning process-contd.
     Freezing drawings
      By the end of this stage of the planning process, the final layout and the
      functional requirements will have been agreed. The drawings are then
      'frozen'. It is from these that the detailed design work starts, with
      structure, ventilation, electrical and water supply, etc., to be added - a
      tremendous amount of work with numerous drawings for every part of the
      building, each devoted to one aspect of the structure or services.


      These are the Working/Production Drawings. Any change from now on is not
      just a line on a piece of paper, but will have wide-ranging significance, and it
      will only be allowed if there is very strong representation backed up by cast-
      iron reasons. Changes may delay the whole project, which can have
      implications for costs as well as time.


69
Planning process-contd.
     The fallow period
      From the time of freezing the drawings, there is a long period
      during which working/production drawings are prepared, tenders
      invited, contract awarded and building starts. It may appear fallow
      (empty) for the staff, but there is work to do and it is not nearly as
      fallow as it looked at first sight.

      There should be detailed review of the Departmental Operational
      Policy, deriving from it things like staffing levels and job
      descriptions for various members of staff.




70
Planning process-contd.
     Ordering equipment
      The specialized Engineer will be involved in the
      selection and ordering of equipment and a Supplies
      Officer in the others. Their brief will be to help in the
      selection process, but they will inevitably be
      conditioned by what is available on contract, by ‗Policy'
      and by other constraints.

       We may study equipment care later on.



71
Commissioning
     Ready for service. Before being awarded this
     title, however, a hospital must pass several milestones.
     Equipment is installed and tested, problems are identified
     and corrected, and the prospective crew is extensively
     trained. A commissioned hospital is one whose
     materials, systems, and staff have successfully
     completed a thorough quality assurance process.




72
73

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Hm 2012 session-iii planning & developing a hospital

  • 1. Hospital Management Building or extending a hospital department Session III Tuesday, 14 February, 2012 Dr. Ashfaq Ahmed Bhutto MBBS, MBA, MAS, DCPS, MRCGP, (PhD)
  • 2. Feasibility Module 1 2
  • 3. Promoter‘s Objective The promoter needs to determine the objectives of the project with clarity. These include the type of services to be provided:  Secondary care/tertiary care.  Sophistication in the building plan and equipments.  The investments and returns the promoter is looking for. To rationally determine the above, a feasibility report based on a market survey is essential. 3
  • 4. Feasibility report The study should clearly bring out the following:  The potential of the planned institution.  The medical facilities that are lacking and need to be made available.  The migration pattern of patients.  Competition from existing hospitals and new entrants. Based on observations and findings from the market survey, a detailed project report should be prepared, with the following objectives:  To recommend medical facilities in terms of departments and equipments.  To determine manpower requirements.  To project financial performance for the first 10 years of operation.  To arrive at an implementation schedule for completing the project.  To study the scope for future expansion of facilities. The report should realistically discuss ‗operational‘ feasibility, financial viability and the medical departments in heavy demand in thrust areas. It should also analyse the location of the site, the hospital design, manpower 4 planning, project cost, financial analysis, sensitivity analysis and implementation.
  • 5. Market Survey The first consideration in the survey is to study the character, needs and possibilities of the community which the hospital is going to serve. The existing medical facilities in the region should be studied in terms of:  Quality and number of hospitals.  The areas of specialisation—doctors/specialists/paramedical staff.  Level of technology, latest medical equipment.  Patient flow, disease pattern.  Costs of investigation and treatment. Public opinion regarding the existing facilities, the need for more departments, and the response from the medical community are vital to the study. It is on the basis of this information that a decision can be taken about where a hospital should be built and its type and size. Is the community a wealthy one; or is it made up of moderate wage earners; are the industrial workers indigent—these are the deciding factors in determining the kind of hospital should be planned for. For example, if the community largely constitutes wealthy individuals, one can plan to build a luxurious hospital, with deluxe rooms and sophisticated diagnostic and therapeutic equipment; if it is largely meant for indigent patients, a non-profit or charitable hospital is needed. Apart from levels of income, characteristics such as 5 occupation, age distribution, and so on must be studied. These determine the amount and kind of hospital.
  • 6. MARKET Survey- Next Phase To study all the existing hospital facilities on an area-wise basis. This study should be comprehensive, covering both short and long-term needs. The most important part of the study is an inventory of the facilities, beds and services of every hospital. It should cover the following areas:  Bed capacity of the institution  Physical condition of facilities  Hospital occupancy  Bed ratio  Volume and kind of hospital services provided  Quality of facilities and services 6
  • 8. Factors considered in location of Hospital 1. It should be within 15-30 min traveling time. In a place with good roads and adequate means of transport, this would mean a service zone with a radius of about 25 km. 2. It should be grouped with other institutional facilities, such as religious, educational, cultural and commercial centers. 3. It should be safe from physical dangers e.g. low lying areas. 4. It should be in an area free of pollution of any kind, including air, noise, water and land pollution. 5. It must be serviced by public utilities: water, sewage, electricity, gas and telephone. 8
  • 9. Reachability A general hospital should be easily reachable by public transport, assessed on the basis of transport frequency and the distance to the stop, and also by taxi, car or bicycle. This requirement is complied with if a general hospital is situated at one of the geographic/demographic concentration points in its catchment area. A geographic/demographic concentration point is a municipality where the population level and level of amenities (schools, retail trade, recreation, public services) is such that a substantial proportion of the population in the catchment area of the hospital is more 9 or less automatically orientated towards that municipality.
  • 10. Access The site needs to be easily accessible by patients, visitors and staff. This apply to pavements/ footpaths (minimum width, minimum free height, maximum slope, maximum height of kerbs), ramps (minimum width, maximum slope and length, halfway and end platforms), outside stairs (minimum width, maximum rise, installation, height and design of handrails), material properties of paving surfaces (flat, rough and jointless) and lighting. Regulations also apply to the measurements and layout of parking places. 10
  • 11. Access  There are additional requirements for the less able, such as the size of parking places. Obstacles should be indicated by warning paving, continuous guiding lines must be present.  Taxis should be able to come right up to the main entrance and the entrance to the outpatient unit.  The entrance to the emergency department and if necessary the main entrance should be accessible by ambulance.  Public entrances to a hospital building should comply with minimum dimensions and also be accessible by people with a physical handicap. These entrances should be covered over and provided with good lighting.  There are also specifications that apply to the entrance hall (sheltered situation, minimum dimensions, location of the doors, lighting), thresholds (maximum heights) and door handles. In the case of revolving or carrousel doors, there must be an extra 11 swing or sliding door provided.
  • 12. Flexibility  The flexibility refers to the degree to which a building is adaptable to changing space needs.  Flexibility is concerned with a structural process of change, thus spatial adaptation of buildings is inevitable. With a high level of flexibility, these adaptations can be kept to a minimum, as a result of which the financial consequences and the hindrance to management remain within acceptable levels.  The main structural design of a hospital should possess a high degree of flexibility. The building structure should be simple to extend at different points and should be able to cope with internal displacement.  A characteristic feature of today‘s hospital architecture is that account was taken of future changes and innovations in science, technology and policy when selecting the building structure. 12
  • 13. Flexibility There are four types of flexibility. 1. Usage flexibility: Usage flexibility concerns the possibility of changing the use made of a room/space without the need to renovate that room/space. 2. Disposal flexibility: Disposal flexibility concerns the possibility of removing building elements without a detrimental effect on the cohesion of the building elements to be retained and with a minimum of hindrance. 3. Internal flexibility: The term refers to the possibility of interchanging hospital functions independent of the supporting structure. A supporting structure with concrete columns makes this possible because the internal fittings geared to the function can be removed without constructional consequences and be reconstructed once again. 4. External flexibility : The term refers to the possibility of expanding 13 the existing building structure. Expansion possibilities are mainly programmed for functions where growth may be expected. In the
  • 14. Finances Module 3 14
  • 15. Average Costs The cost computed per bed depends on various factors, such as the cost of the land in a particular place, the wage and salary rate, accessibility of materials, and so on. Similarly, sophisticated equipment and expensive construction material will significantly enhance the investment. Average costs for a typical hospital expressed as ‗per bed‘, can be rise proportionally: Tertiary Secondar y Primar y 15
  • 16. How much money do you need? 1. People in the business. Not the competitors, but entrepreneurs outside your geographic area. 2. Sources of supplies. They're very forthcoming because they're looking for business [from you] but "Do some comparison shopping,― 3. Trade associations. 4. Business start-up guides. How-to start-up guides are available from several independent publishing companies and some trade associations. 16
  • 17. How much money do you need? 5. Franchise organizations. If you're thinking about buying a franchise, the franchisor will give you lots of data about start-up costs. 6. Business start-up articles. Newspaper and magazine articles rarely give item-by-item start-up-cost estimates but these write-ups can offer ballpark estimates of overall start-up costs. 7. Business consultants. A well-qualified business consultant can offer excellent advice about start-up costs--and even do a lot of the research for you. A consultant can also help you organize your own research into useful financial projections and scenarios. 17
  • 18. Sources of funds  Government grant-  Bank loan  Local development corporation  A relative  Government – How good is your case  Hurdles to cross-hard-headed administrators, planning officers and financial experts  Private - a prospective lender will review your creditworthiness. 18
  • 19. The "Five C's" of Credit Analysis  Capacity to repay -most critical. Primary source of repayment - cash. The prospective lender will want to know exactly how you intend to repay the loan.  Capital-money you personally have invested in the business and is an indication of how much you have at risk should the business fail. Interested lenders and investors will expect you to have contributed from your own assets and to have undertaken personal financial risk.  Collateral or guarantees are additional forms of security you can provide the lender e.g. home.  Conditions describe the intended purpose of the loan. Will the money be used for working capital, additional equipment or inventory?  Character is the general impression you make on the prospective lender or investor. Are you trustworthy to repay the loan? 19
  • 20. Hospital size Module 4 20
  • 21. Physical Scale of Hospital Stage 1: Collect Data Suppose data collected is:  Population of serving area 150 000  Average length of stay in hospital 5 days  Annual rate of admissions 1 per 20 population 21
  • 22. Physical Scale of Hospital Stage 2: Compute number of beds needed (Bed occupancy 100%) (1) Total number of admissions per year: = district population x rate of admission per year = 150000 x 1/20 = 7500 (2) Bed-days per year: = total number of admissions per year x average length of stay in hospital = 7500 x 5 = 37500 (3) Total number of beds required when occupancy is 100%: = bed-days per year 365 days = 37500 365 = 102.74 Rounded to 105 beds. 22
  • 23. Physical Scale of Hospital Stage 2: Compute number of beds needed (Bed occupancy 80%) (1) Total number of admissions per year: = district population x rate of admission per year = 150000 x 1/20 = 7500 (2) Bed-days per year: = total number of admissions per year x average length of stay in hospital = 7500 x 5 = 37500 (3) Total number of beds required when occupancy is 100%: = bed-days per year (365 x 80%) days OR (365 x 80/100) days = 37500 365 = 128.42 Rounded to 130 beds. 23
  • 24. Physical Scale of Hospital Stage 3: Compute total area needed for hospital Total area of hospital: = total number of beds x 40 square meters per bed = 105 beds x 40 = 4200 square meters (for 100% occupancy) = 130 beds x 40 = 5200 square meters (for 80% occupancy) 24
  • 25. Design considerations Module 5 25
  • 26. Design of the general hospital building guidelines  The guidelines were drawn up on the basis of the different activities that take place in a hospital.  These are activities that concern the primary process, i.e. the direct interaction between the patient and the care provider (nursing, diagnostics and treatment), these different activities may be subdivided into three ‗blocks‘: A. patient-related facilities where the patients themselves are/may be present; B. patient-related facilities where patients themselves are not present; C. general & technical support services. This subdivision is not a blueprint for the way in which a hospital should be divided up, but merely forms a plan based on the different activities within a hospital. 26
  • 27. A. Patient-related facilities where the patients themselves are present Three main function groups in this ‗block‘ are: 1. Nursing; 2. Diagnostics & treatment; 3. Special functions (if present). The nursing main function group includes the spatial facilities for special care, general nursing, paediatric nursing, maternity nursing (including delivery rooms), geriatrics and day nursing. The diagnostics & treatment main function group includes the following spatial facilities: outpatient appointment department, general organ function investigations, imaging diagnostics, nuclear medicine, outpatient treatment, operation unit, emergency unit and physiotherapy. The special function main function group includes the spatial 27 facilities for dialysis, a rehabilitation day treatment unit or a
  • 28. B. Patient-related facilities where patients themselves are not present This ‗block‘ includes the spatial facilities for:  Central Sterilising Services (CSSD),  The pharmacy and  The laboratories  clinical chemistry,  medical microbiology,  clinical pathology 28
  • 29. C. General & technical support services This ‗block‘ includes general and staff facilities (such as central kitchen, linen service, restaurant and technical service), as well as facilities for management and training. There is a trend towards outsourcing some of the facilities listed under B and C to third parties. This is particularly the case with the laboratories and pharmacy, administrative tasks, kitchen facilities, linen service and technical service. 29
  • 30. Share as percentage of different blocks what the share in percentage of the different blocks of the floor area on the basis of the usual function package of a general hospital. Function group Share as percentage Standard package Block A: patient-related facilities (patient 65% present) Block B: patient-related facilities (patient not 10% present) Block C: general & technical (non-patient- 25% related) services Total 100% 30
  • 31. Planning Module 6 31
  • 32. Methods of planning and design Planning team & process In general, the people involved in this process are: 1. Health planners, functional planners, financial planners and physical planners. 2. Architects 3. Engineers (such as civil, mechanical and sanitary) 4. Quantity surveyors 5. Finance managers 6. Staff responsible for procurement of supplies 7. Staff members such as doctors/nurses, clients/end users 32
  • 33. Methods of planning and design Planning team - Need assessment team At the earliest stage, a needs assessment team involving the planners, end users such as the hospital staff and the community establishes an overall plan of the needs, range of services to be provided, the target population or catchment area, the financial feasibility of the project with costbenefit analysis and the scale of the hospital, etc. 33
  • 34. Methods of planning and design Planning team – Briefing team After the needs and the size of the hospital have been determined, the briefing team involving architects, engineers, the staff and the community sit together to prepare the key document, i.e. "the design brief" which translates the requirements into functions, activities, space distribution and/or any other information necessary for the design. 34
  • 35. Methods of planning and design Planning team - Design team This team consists of all the people involved in designing the facility and pools the expertise of its members to produce the instruments for implementing construction, starting from preliminary investigation to the final designs with technical specification, tendering documents and detailed working drawings and estimates of cost. This team mainly consists of engineers, architects, quantity, surve yors, hospital staff, the community and the approving authority. 35
  • 36. Methods of planning and design Planning team - Construction team This team consists of engineers, architects and builders. The construction team implements the design from the approved drawings and technical specifications within the prescribed time and cost and produces tile facility for commissioning cause serious complications when left untreated. 36
  • 37. Methods of planning and design Planning team - Commissioning team The commissioning team responsible to staff the hospital, commissions and procures the equipment, furniture and supplies and prepares it for operation. 37
  • 38. Methods of planning and design Planning team - Planning team By the end of the project, multitude of people would have made their contribution to the project as part of a whole working team including the community. 38
  • 39. Planning process-contd.  Project Team  End users  Staff  Planners  Architects  Engineers  Contractors  Suppliers 39
  • 40. Stages in planning & designing a hospital Stag Task Input output Working Team e Active Consultativ e One Establish Information Decisions to User/Client demand for new Indicators construct, Planner hospital or for Projections renovate, hospital expand expansion Two Prepare design Services to be Design Brief User/Client Architect/ brief delivered Engineers Function requirement Thre Design Design Brief Design of Architect/ User/Client e Additional Data Hospital Engineers from consultants Working documents Four Construct Design of Hospital Hospital in Architect User/Client Working drawings physical form Builder Engineers Five Commissioning List of Staff Appointment User/Client 40 and training of List of furniture Procurement staff staff
  • 41. Size of project  Small  Medium  Large  A formal Project Team will be set up.  Everything will have to be in writing.  To keep a record of decisions. 41
  • 42. Planning process Capricode In NHS UK: When planning and building, the Regional and District Health Authorities and their officers are compelled to follow Capricode (Capital Projects Procedures) and operate systems of approval, monitoring and control which are compatible with it. It is a logical sequence of events. It is only a framework, the results depending on how the Appraisal Project Teams use that framework. 42
  • 43. Planning process-contd. The Capricode sequence of stages is: 1. Approval in principle (AIP). 2. Budget cost. 3. Design - a long process when sketch plans are developed into working/production drawings ready to go out to tender. 4. Tender and contract - normally the tender documents go to a chosen group of contractors of proven ability: 5. Commissioning . 6. Evaluation -this should be a continuous process. At each stage, what has been done should be assessed and consideration given to possible effects on future progress of the scheme. Overall effectiveness can only be assessed when the project is complete and working. 43
  • 44. Planning process-contd. CONCODE: A guidance document on the procurement of building and engineering work and the commissioning of consultant architects and engineers. 44
  • 45. Planning process-contd. CONCISE: In NHS UK: A computer-based integrated health building information system to help in the planning and management of projects. It may be used for any scheme, but it must be used for those over £1 million. 45
  • 47. Planning process-contd. Approval in principle (AIP) Once it has been decided that a project has sufficient merit to start an appraisal, a Project Manager will be appointed and an Appraisal Team set up, with membership limited to those making an essential contribution to the relevant stage, changes in membership being considered at the end of each stage. The members will be drawn from those managing and operating the services (doctors, radiographers, nurses, etc.) and those administering assets and resources. Three early steps will heavily involve the doctors and paramedical: 1. Inception; 2. Defining objectives and criteria for development; and 3. Option appraisal. 47
  • 48. Planning process-contd. Budget cost Once the decision has been taken that the solution involves building, either new (considered during AIP) or the extension of old, a Project Team will be set up. The job of this team is to develop the scheme, drawing up a brief which includes site, size and scope of the development, subsequently moving to specific layouts of individual rooms and spaces, detailing their contents and arriving at cost implications - both capital and revenue. 48
  • 49. Planning process-contd. Design Brief The design brief is a key document: it is the written expression of the client's needs, as expressed in consultation with various professionals, including the architect and engineers. It is important because a good design brief is the sound base for a good design. 49
  • 50. Planning process-contd. Information included in design brief 1. Functional content 2. Philosophy of service 3. Workload 4. Planning principles 5. Staffing 6. Functional relationships 7. Environmental factors and engineering 8. Schedule of accommodations 9. Financial aspects 1. Costs 2. Possible sources of funds 50
  • 51. Planning process-contd. Departments operational policy Many decisions will require a very complete knowledge of the way in which the department is intended to work; one department will not be exactly the same as any other. This detailed picture will be formalized into the Departmental Operational Policy. Not only will a carefully thought out policy be needed for planning but also for commissioning. The Operational Policy and the layout reciprocate. The layout will dictate the patient and staff flow sequences and hence the Operational Policy, but the needs shown by the Operational Policy will be the major factor in deciding layout-so which comes first? If there is no well worked out Operational Policy, a layout is likely to be imposed because there is nothing to support or deny alternatives. It is not only patient/ staff flows: for example, it may be policy that all equipment maintenance will be carried out by outside contractors. 51
  • 52. Planning process-contd. Work flow list A workflow comprises a series of tasks that are assigned to users based on their roles. When the work containing the workflow is instantiated, a user is assigned a task based on his or her role. After the user completes a task the workflow progresses to the next task in the predefined flow until the workflow is complete. The workflow definition integrates all tasks in the flow by supporting rule-based condition handlers for task sequence, routing, and branching at specified decision points. The Work Flow list is an internal departmental document, exploring the viability of the policy. 52
  • 53. Planning process-contd. Work flow list-example 53
  • 54. Planning process-contd. Using the policies and WF lists For example in a radiology department: Operational policy : Reporting time-Immediate reporting will be available. Therefore: Procedure worked out in detail planning needs determined from work flow lists. This results in layout plans and required drawings. 54
  • 55. Planning process-contd. Individual rooms and areas After decision-how many rooms are needed, where and in what layout, planning comes to the individual rooms and spaces. Each Project Team should determine an area for any room or space on the basis of activities that will be needed to meet local circumstances and allocate enough space for those activities to take place. Illustrations of the 'critical dimensions' necessary for general functions can be found in HBN Documents. 55
  • 56. Planning process-contd. Activity data sheets This is an information system designed to help both sides of a project and design team by defining the users' needs more precisely. There are two principal types: 1. Activity Space Data Sheets (commonly known as 'A' Sheets) and 2. Activity Unit Data Sheets ('B‗ Sheets). These are meant to be used by design teams to ensure that the necessary space, equipment and environment are provided to enable the functions of the area to be carried out efficiently. 56
  • 58. Planning process-contd. The 'A' Sheets are in sections which cover: 1. Functional design requirements: a list of activities that will be undertaken in the space. 2. Activity unit selection: items of equipment that will be needed to enable the activities to be carried out. 3. Personnel: how many people will be occupying the space both continuously and intermittently, staff and patients. 4. Additional equipment and engineering terminals: items not associated with the equipment listed in (2), e.g. clock, curtain track. 5. Planning relationships: for example a barium enema WC will need to be adjacent to the fluoroscopy room. On the reverse side of the sheet are environmental parameters, design character data, door and window details, etc. 58
  • 59. Planning process-contd. The ‘B' Sheets: The 'B' Sheets can describe a single item such as a chair, or a cluster of associated items such as wash basin, paper towel dispenser, soap dispenser and paper sack stand. Each 'B' Sheet includes a scale graphic illustration together with a list of associated items in Groups 1, 2, 3 and 4. 59
  • 61. Planning process-contd. Equipment groups The equipment for any project is divided into groups which depend on the type of contract under which the items will be provided: Group 1: Items (including engineering terminal outlets) supplied and fixed within the terms of the building contract. Group 2: Items which have space and/or building construction and/or engineering service requirements and are fixed within the terms of the building contract but are supplied under arrangements separate from the building contract. Group 3: As in Group 2, but supplied and fixed (or placed in position) under arrangements separate from the building contract. Group 4: Items supplied under arrangements separate from the building contract, possibly with storage implications but otherwise having no effect on space, building construction or engineering service requirements. 61
  • 62. Planning process-contd. Equipment groups-examples Group 1: Telephones, clocks, fixed cupboards, drug cupboards, wash hand basins and taps, nurse/ staff call switches, departmental intercom, protective screens, fire extinguishers. Group 2: Soap & tissue dispensers, bench-mounted film markers (less important with daylight systems), viewing boxes. Group 3: All X-ray and imaging apparatus, processing apparatus, filing cabinets, bookcases, movable cupboards, chairs, desks, typewriters, dictating machines. Group 4: Blankets and pillows, cups and saucers, curtains, protective aprons and gloves, a wide range of desk-top accessories. 62
  • 63. Planning process-contd. Budgeting for equipment The cost of all equipment, has to be assessed and money allowed for it in the project budget. Equipment is always purchased a long time after the overall budget is decided in the Agreement to Proceed (stage 1 in Capricode) and worked out in more detail in Budget Cost (stage 2). Prices will inevitably rise; there is updating of the predicted cost every 6 months. The process of updating the budget will see that money is available at the right moment for the agreed equipment. There will not be the money for a change of mind. e.g. CT to MRI machine. 63
  • 64. Planning process-contd. Consultation over equipment For most items, the hospital standard will be acceptable (e.g. clocks and soap dispensers) but several items require special consideration. Particularly in specialized services. Unless details are specified in the building contract, supply of the these items will be put out to tender by the builder and he will take the cheapest, which may not be suitable. Adequate consultation to ensure that the correct apparatus was specified and supplied is necessary. 64
  • 65. Planning process-contd. Instruction to architects The important principle at this stage of planning is that a suitable 'A' Sheet or group of 'A' Sheets is chosen for the activity under consideration and the listed 'B' Sheets are checked for suitability, notes being made of any points requiring special attention. As necessary, amendments are made in the 'A' and 'B' Sheets until the desired result is achieved. The groups of 'A' and 'B' Sheets for all the activities and spaces will be collected together and will constitute the foundation of the design of the department and its contents. These, together with the final layout drawings, are the basis on which the architect will proceed with the detailed design of a department or an extension, and will thereby constitute his instructions. 65
  • 66. Planning process-contd. Architectural drawings Block drawings: Once the selection of 'A' and 'B‗ Sheets, including any necessary amendments or modifications, has been completed, preliminary drawings are prepared and submitted to the Project Team for comment. They will show room shapes but little else. 66
  • 67. Planning process-contd. Agreement of layout With the many conflicting requirements to be resolved by the architect, it will be rare for this first block drawing to be completely satisfactory. If previous briefing was accurate and complete, the work done earlier is repaid at this stage. As the block drawing stage proceeds, requests for substantial changes will taken with smile; but if the basic concept is acceptable, minor alterations are taken willingly. It may be possible to propose suitable solutions, but take care not to tell the other professionals how to do their job. If the architect does not get it right, it is probably because your briefing and explanations are inadequate or not understood. The more accurate and the more comprehensive the briefing, the more likely it is that your needs will be translated into satisfactory plans. Finally there will be agreed outline drawings: any future change of layout will be 67 resisted.
  • 68. Planning process-contd. Sketch plans When the final layout has been agreed, the process of refining the outline starts; the 'loaded' drawings will start to appear - in other words the fixtures and fittings will be drawn in. As with all the other drawings, these need to be looked at with care; look not only at the location of obvious things, but also the smaller but no less significant items. Now is the chance to ensure that the niggles over the positioning of socket outlets in your office or the sitting of a clock are not repeated; go through every room and space positively, checking all the details. 68
  • 69. Planning process-contd. Freezing drawings By the end of this stage of the planning process, the final layout and the functional requirements will have been agreed. The drawings are then 'frozen'. It is from these that the detailed design work starts, with structure, ventilation, electrical and water supply, etc., to be added - a tremendous amount of work with numerous drawings for every part of the building, each devoted to one aspect of the structure or services. These are the Working/Production Drawings. Any change from now on is not just a line on a piece of paper, but will have wide-ranging significance, and it will only be allowed if there is very strong representation backed up by cast- iron reasons. Changes may delay the whole project, which can have implications for costs as well as time. 69
  • 70. Planning process-contd. The fallow period From the time of freezing the drawings, there is a long period during which working/production drawings are prepared, tenders invited, contract awarded and building starts. It may appear fallow (empty) for the staff, but there is work to do and it is not nearly as fallow as it looked at first sight. There should be detailed review of the Departmental Operational Policy, deriving from it things like staffing levels and job descriptions for various members of staff. 70
  • 71. Planning process-contd. Ordering equipment The specialized Engineer will be involved in the selection and ordering of equipment and a Supplies Officer in the others. Their brief will be to help in the selection process, but they will inevitably be conditioned by what is available on contract, by ‗Policy' and by other constraints. We may study equipment care later on. 71
  • 72. Commissioning Ready for service. Before being awarded this title, however, a hospital must pass several milestones. Equipment is installed and tested, problems are identified and corrected, and the prospective crew is extensively trained. A commissioned hospital is one whose materials, systems, and staff have successfully completed a thorough quality assurance process. 72
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