Meet the DOT Doctor; Andrea Sitler, PhD

1. Andrea Sitler, PhD
SAFETY PROFESSIONAL
AND OFFICIATOR OF
OPERATIONAL EXCELLENCE

2. WHO IS ANDREA SITLER?
3rd generation Transportation Professional
with focus in Safety and Logistics. Over 2
decades of experience in the field. CDL-A
with full endorsements and over-the-road
experience. Former small fleet owner and
transportation company President. Global
Safety and Logistics consultant / PM for
past decade. Multi-mode transportation
experience. Safety compliance champion.
Summa Cum Laude
graduate
Founding BS Information System
Management, Logistics and
Partner of Environmental
Management
The DOT MS Environmental
Management
Doctor DS Global Business
Management
(http://thedotdoctor.com)
Berkshire University
University of MD

3. INTRODUCTION OF ANDREA SITLER
I believe that giving back to the
community is important therefore I am a
Girl Scout alumnus and volunteer with One of my four degrees is in
the GS of NE TX as well as a children’s Information System Management.
charity organization in Ft Worth. In Excel is my top skill but I am well
2007, I began the DOT Help Group as a versed in various TMS/WMS systems,
I am a 3rd generation transportation e-log softwares and e-dispatch systems
professional, CDL-A holder and way to help new drivers and educate the
public in general on trucking safety. as well as their varying platforms such
published author. Since obtaining my
This group now has over 3000 members. as the newly introduced Android apps
PhD, I have made it a personal goal to for incorporation with the onboard
publish at least twice a year. My career Qualcomm system.
path has focused on driver safety and
operational efficiency. My skills have
allowed me to chart a growth path for
BPAC that led to an 800% increase in
revenue in 5 years while championing a
Safety First culture which reduced I had the opportunity to liaison with
accidents and incidents by over 50%, DOT, EPA and other regulatory
reduced claims by 85%, Maintenance officials while working in our Nation’s
costs by 10% and slashed insurance Capital. This gained my company
premiums. Building upon those skills, I creditability and afforded us an
repeated the success for global clients umbrella of protection when our own
saving them up to $.25B. My teams and I drivers were a party to unfortunate
taught our clients how to protect their accidents. A long term client in the
DOT status, become or remain Atlanta area was able to benefit from
compliant, establish a healthy safety these as well as local contacts gained
program and improve their SAFER and while I was serving as their GM and
CSA scores. We created a path to ISO Safety advisor. This also afforded me
certification for our clients and watched the opportunity to serve on the
as their customer base grew from these GAMTA Safety Council as well as the
new measures. Transportation Committee for the
local Chamber of Commerce.
In conclusion, I look forward to being
able to repeat these successes and
foster more local contacts at my next
position. I hope to be able to leverage
my skills, interests and vast
experiences to the betterment of the
corporation of my new employer.

4. SEASONED GLOBAL TRANSPORTATION
PROFESSIONAL
Multifaceted executive with decades of experience, highly profitable business plans for expansion and
niche marketing. Safety minded with solid logistics background in a myriad of fields within the
transportation industry. Seasoned in executing in-depth analysis, corporate alignments, change
champion and proactive “outside the box” solutions. Focused on business growth and development
with a reputation of establishing excellent customer service, client recommendation and customer
retention. Skilled in budget management and complete P&L functions. Proven track record of
resource optimization, leadership skills, mentoring and exceeding corporate goals.
Industry Experience
Transportation, common carrier, air freight, expedited, hazardous material handling and hauling,
drayage, warehousing and storage, distribution, aerospace, manufacturing, machinery, construction,
oil field (EPA), petroleum, chemical, cryogenic, pharmaceutical, food products (FDA), medical waste,
radioactive waste (NRC), real estate / land development, printing, service industry, moving (HHG)
and hospitality . International / global logistics experience in Land, Air, Ocean, FLC/LCL,
Brokerage, Customs and import/export regulations.
Transportation Experience
Refrigerated van / containers, CCM / temperature control, liquid and dry bulk, totes, dry
van, JIT/expedited, air freight handling and forwarding, TL/LTL, dry, FAK, food, governmental
hauling, general commodities, cement, intermodal (ocean and rail containers), FCL / LCL,
electronics, high value, permitted / escorted loads (over-size / over-dimensional, heavy haul),
covered wagons, flatbed and SCM.

5. Former Small Fleet Owner

6. PREVIOUS COMPANIES
THE DOT DOCTOR
The DOT Doctor offers nationwide service that caters to the Transportation Industry. With over a century of combined
experience and expertise you can feel comfortable and confident that your regulatory matters are being handled
professionally, properly and timely. Federal and State regulations are very complex and constantly changing. Our
experienced staff access your needs and design a custom safety management program for you. Our services are
available in a number of options. Choose one service or a variety of services to keep your fleet compliant. Owner
Operators and small fleets are our specialty. No company is too large or too small for The DOT Doctor's services.
Visit the DOT Doctor on the web at: http://thedotdoctor.com
_________________________________________________________
B.E.S.T. CONSULTING
B.E.S.T. Consulting offers global services specializing in logistics, safety and financial matters. With professionally led
cross-functional global teams, we offer on-site and remote services. Your unique team of experts will custom create a
focus plan to address your specific needs. System creation, software spec/updates/customizing, global logistic
services, safety training, policy and procedure creation, change management implementations, organization
unification, analysis, Lean Management, claims and loss prevention/detection and financial services are some of our
service offerings. After an in-depth evaluation, our experienced PMs will hand select a team of experts that best fit
your needs.
_________________________________________________________
BPAC TRANSPORTATION SERVICES
$120M company consisting of 2 terminals, 7 warehouse/DC , including a 75 dock doors & ramps/350,000 sq. ft. facility.
Providing commercial, retail & residential delivery operation plus 3PL and brokerage services. Staff includes a
management team and up to 140 associates + drivers and O/Os. Multiple divisional facilities include: designated DC
area and service for key accounts, import/export deconsolidation, transloading, cross-docking, temperature control
and secure room for FDA regulated food stuffs and pharmaceuticals. Offering local/regional/long haul and JIT
deliveries as well as air freight expedited delivery services – 500+ trucks / 1800+ trailers.

7. What I Bring to the Table
DOT and regulatory compliance, FDA knowledge, hazardous cargo and handling, fleet operations and
safety management expert. Unique ability to find the strengths in employees and guide them to function
to their full potential through mentoring and guidance. My hands on management style gained me the
respect of upper management as well as my subordinates. Ability to create a synergy through out an
organization. Champion of “Safety First” initiatives at all levels and functions within an organization.
Accomplished, logical and organized leader with outstanding history of uniting divisions and identifying
financial gain opportunities while providing Superior Customer Service. Proven ability to find and recover
loses. Highly analytical and versatile leader with big-picture concept for success in everyday operations.
Excellent trainer with vast computer skills; exceptionally skilled in EXCEL. My skills have been honed as
a top-notch manager with a strong attention to detail. My expertise has enabled me to save on
unnecessary spending while fueling profits for the companies I have served. Aptly referred to as a
“Subject Matter Expert”, “Fixer” and “Confidence Builder” by my teams, supervisors and clients.
Exceptionally skilled communicator and negotiator with interpersonal skills and extensive experience in
the global market that have allowed me to spearheaded profitable corporate relationships while internally
mentoring others for similar successes. Loyal and dedicated professional. Hard worker who is use to 70-
100+ hour weeks. I am an organized self-starter with the ability to thrive in a fast-paced environment and
ensure tasks are completed correctly the first time.

8. Education / Certifications
CERTIFICATIONS
HM126-F (Haz-Mat Handling)
IT certification through NCSA
MS Office Expert
HTML 4 Expert
University of Maryland, Adelphi, MD
Project Management Certification
Dean’s List
Summa Cum Laude

9. Trainings and Certifications
Certifications
Project Manager, Hazardous-Material Handling / Transport & Storage,
HM126-F, IT certification through NCSA: HTML, XP Office Expert,
Computer Technician, HTML 4.0 Expert, Certified Logistics Professional and
Certified Safety Professional
______________________________________________________________________
Trainings
Smith System, HAZ-WOPPER, MCSE+I, MSCE 2000, A+, Network+.
DBA, Hazmat, Six Sigma White Belt, OSHA training,
EPA training, DOT training, Leadership Training, Communication/Speech Training
MD Leadership Workshop, Gifted and Talented program, Logic classes
Concurrent enrolment at U.S. Naval Academy, John Hopkins University
University of MD – Baltimore County and BPHS with focus in advanced mathematics, analysis
and cryptology
Legal Studies and various other class / certification courses.

10. Specializations
Logistics * Operations Management * Negotiations* Safety *
Regulatory Compliance * CDL-A(TX) Trainer*
Team Leadership and Motivation * Environmental *
Hazmat * DOT * OSHA * EPA * Analyst *
Global Business Management * Import / Export * 3PL *
Multi-location Management * CSA *
Warehousing & Distribution * Geography * Freight Auditing

11. Selected Achievements
 Accident and incident prevention / reduction by 50%
 Reduce driver turnover to <10% per annum.
 Created driver training programs increasing safety stats by up to 200%
 Lean management implementation for budget reductions up to 50%
 Equipment optimization (>50% increase)
 Maintenance cost reduction by 10%
 Transportation cost reduction (45%)
 Global product relocation and transportation cost reductions in excess of
$1m / annual
 Global product availability matrix designed and system creation
 ISO Certification Process for multiple companies
 Business Development and Expansion (over 800% increase in annual revenue
within 5 years)
 Claims reduction up to 85%

12. BPAC Transportation Achievements
•Interface with clients, negotiated contracts, created and implemented business development plans,
resulting in growth of global business in excess of $120MM.
•Responsible party to all Regulatory Commissions. Established relationships with EPA and local hazmat
response teams in MD, DC, VA region ensuring fair practice and quick response to spill and recovery
procedures.
•Expanded import / export lanes due to new NAFTA agreement through international relationships with
other freight forwarders as well as other global lanes
•Establish policies and procedures to place BPAC on ISO certification track.
•Installed a computer network and automated BPAC allowing for global growth through improved
communications and tracking. Interfaced with clients, negotiated contracts, created and implemented
business development plans, resulting in growth of global business from $150k to an excess of $120MM.
•Reduced BPAC’s freight claims (loss prevention) by 85% through reporting and better tracking methods
including root cause analysis.
•Improved safety programs through further employee training, heightened safety awareness and awards
programs. Results: 10% reduction in 1st year of safety related issues; netted >50% reduction in safety
related issues overall (e.g. Worker's Comp. claims, warehouse incidents, road accidents and insurance
rate reductions)
Awards & Accolades
Customer Service Awards, Employee of the Month, Employee of the Year

13. B.E.S.T. Consulting Achievements
•Co-establish and serve on safety review / accident investigation panel (P&R). Result 30% reduction in
accidents and incidents.
•Establish US DOT compliance and training for several small trucking companies resulting in a
reduction of accidents / incidents, raised safety ratings, reduced insurance premiums, reduced log
book issues / fines and safer drivers.
•Cut Northrop Grumman’s F-14 budget by 50% (.25 Billion saved) through discovery of deficiencies and
excessive expenditures. Reduced government contractual suspense billing to its lowest ever.
•BTU – set up fleet maintenance program including computer tracking with db import for improved
fleet management and tracking resulting in reduced downtime, optimized equipment usage and a 10%
reduction in the maintenance budget.
•Relocation of over 85% of a global fleet from a stock pile, non-profit area to areas of high revenue,
developed a trucking matrix resulting in >10% reduction of trucking costs. Improved equipment
optimization: .87 to 1.32 trips per month. Realized savings >$1m.
•Document and establish procedures and polices to qualify companies for ISO certification. One
company was moved out of the red through a >30% increase in traffic lanes due to certification.
•Establish the whiteboard for tracking DSL failures during the roll out of the Verizon Business DSL
division. This allowed for the analyzing of failures reducing DSL failure by 50%.
•Business Turnarounds – transform non-profit generating companies into profitable companies through
my business visions.
•Freight auditing for massive rate reductions cutting trucking costs by up to 45%
•Chosen as conference speaker / trainer re: transportation safety and log book training
•Expert Witness testimony including testimony before Congress
•Published author of numerous papers in regards to the Transportation Industry

14. The DOT Doctor Achievements
•Establish/improve US DOT compliance and training for several trucking companies resulting in a
reduction of accidents / incidents, passing of DOT audits, raised safety ratings, increase safety
awareness, reduce insurance premiums, reduce log book issues / fines and safer drivers.
•Train the trainers for creation of new/improved safety departments at various companies.
•Authored 300+ page HSE manual for fracing company address driver, office, equipment and oil field
hazards. Included conveyor belt safety, confined space, road safety, off road safety, ergonomics,
hydrogen sulphide gas (H2S) detection and a hazmat handling guide.
•Established a brokerage firm in Dallas for one client. Launch a successful start-up and thriving first
year operation. Revenues vs. costs are in the black.
•Evolved a paper dependent drayage corporation into a semi-paperless enterprise. Active in the
electronic transformation that introduced a paperless dispatch system. Championed the acceptance of
change at the driver level. Salvaged a key account ($300k+/annually) and increased the business
contract. Gained new accounts on a monthly basis while preserving and increasing current business
relationships. Restructured the Dallas office. Performed office and driver “clean up”. Recruitment
and re-staffing. Revitalized the Dallas operation base. Named “best drayman ever” by Key Account.
•Published author of numerous papers in regards to the Transportation Industry.
•Created a new company, wrote business plan, gained clients, implemented marketing strategies, grew
business over the past 4 years from start up to .5M business and readied business for re-sale.

15. Computer Skills
Highly experienced and certified in various computer
applications and softwares / hardwares.
New System Installs & Networking
Troubleshooting, Diagnostics & Repair
Imagining (Ghost/Ghost walker)
Upgrading Systems and Software
Preparing Systems for Sale or Salvage
Recovery
Maintenance
Taught Software / Hardware
Installation of Hardware / Software
Remote Access / VPN
FTP of Files
Intranet / Internet Server Management (Network, Developer, Production)
Help Desk (technical support)
Business DSL Support
TCP/IP
Web Site Design, Development & Testing
Web Site Management
HTML, Java, SQL, C+/C++, .asp, Cold Fusion, Visual Basics
Multiple System Support
System Administration (3.x, 95, 98, NT, XP, 2000, Vista, Win 7)
MCSE+I, MCSE 2000, A+, Network+, DBA
System Relocations
Virus Management & Prevention
Video Conferencing & Training

16. HARDWARE/SOFTWARE PROFICIENCY
IBM and MAC Compatible Platforms
Main Frames, Workstations, Laptops
Palm Pilots / PDAs, Smart Phones/Blackberry
Brother & IBM Word Processor w/TX pk 3
MS Home and Office Suite (95-2010)
MS Windows (3.x, 95, 98, 2000, XP, NT, Vista, W7)
NEC Software Collection
Lotus 123
MS Mail, Messenger, Skype, Outlook and Exchange
Netscape Explorer, Netscape AOL and other online services
DOS 3.0 and up
Lawson
SAP
Express Maintenance
Professional Editor 32 / Visio Technical
Win Zip
E-Stamp
Savi
AS400
Axom
Hummingbird
Turbo Tax, Quicken, Quick Books, MS Money, Peachtree
Qualcomm / Road Ranger
Window and Android Applications
Oasis / Remedy / BABSC Help Desk Ticketing Systems
Web Studio, Adobe, PhotoShop, Cannon Creative, custom software packages, proprietary software, and other
graphic arts software

17. Professional Awards
Listed on Madison’s Who’s Who
Customer Service Awards
Employee of the Month(23x)
Employee of the Year(7x)
Boss of the Year(5x)
Employee of the Decade(90's)
Most Travelled(10x)
Best (most productive) Team(12x)
Most Productive Team Leader (5x)
Highest Achieving Team(7x)
Accident / Incident Free(12x)

18. Scholastic & Social Awards
Perfect Attendance (8x)
Science Contests(4x)
School Service Award(4x)
Citizen of the Year 1976
Honor Roll / Dean's List (entire academic career)
Most Accomplished(3x)
Distinguished Photographer Award
2006 & 2007 Editor's Choice Editor's Choice Published
Photographer Award
5X Oratorical Contest Winner
Lettered in Cross Country
State Champion Basketball Team (3x)
World's Greatest Grandmother

19. Publications
(2012) Chassis Tire Responsibility: The Heated Issue
(2011) Improving Safety in the Workplace with a Focus on the Trucking Industry-
Safety First: When Saving Dollars Makes Sense
(2010) Debunking CSA 2010
(2010) Supply Chain Management of the Nuclear Energy Industry.
(2010) Owner-Operator Prospectus: Saving Dollars on Initial Equipment Outlay as
a Start-up Company
(2010) Virtual Meetings in a Globalized Marketplace.
(2010) Crossfire Communications Increased Productivity and Strengthens a Project
Team
(2010) The Driver's Daily Log Book
(2009) Ethics of Internet Commerce Conducting Business in Second Life
(2009) Yucca Mountain: Radiation Risk or Secured Graveyard
(2009) Improving Intermodal Container Safety: A Global Study of Container and
Chassis Usage
(2008) Reducing Claims and Increasing Tips: A Movers Guide to Improved
Customer Service
(2008) Safe Loading (.ppt presentation and training session)
(2007) Container Tracking System Development and Implementation

20. Papers Authored
(2004) TEA 21
(2004) Department of Transportation Hours of Service Laws Needs
Adequate Revision (Slated to be published in Transport Topics and referenced in testimony before Congress)
(2004) Preparing for Global Warming
(2004) Yucca Mountain
(2006) Nuclear Regulatory Commission and the Nuclear Waste Policy
Act of 1982: Establishing Yucca Mountain as America's Nuclear Waste
Dump Site
(2005) Plutonium: Energy Source or Death Source [Kindle Edition]. B001O5BUUO. Amazon
Digital Services
More papers available at:
http://www.scribd.com/dotdoctor
http://thedotdoctor.com/authorship

21. Analyzing, Auditing and
Performance Measuring
Self designed series of linked workbooks and system that allowed visibility by division for loads hauled
vs. cost, damage percentage and other factors. Information pulled from multiple sources for
compilation. Received highly by my client. Provided micro level info not previously available.

22. Clubs and Associations
Society of Industry Leaders, Transportation Club of Dallas/Ft. Worth, Council of Supply
Chain Management Professionals, Women in Logistics, Women in Supply Chain
Management, BAIC, Toastmasters International, Dr. Who Fan Club, American Society of
Women Accountants, Margarita Society of Ft. Worth, Environmental Defense Fund,
Sierra Club, Native American Rights Foundation, Children Safety Awareness, Green
Peace, WLDF, NALF, OOIDA, TVC, IATA, LIPF, ExecuNet, Speak French in Plano, Hazmat
101 List, Dangerous Goods Group Discussions, DFW Chemists, American Chemistry
Council, Safety News Group, Parrotthead Groups, GS of NETX, GS Alumni and Founder
of DOT Help Group.
Former member of: ATA, MMTA IATA, GMTA Safety Council, Chamber of Commerce
Transportation and Governmental Committees, Team Captain for Girls Championship
Basketball Team, BPHS Cross-Country Team, BPES Tennis Team, BPES Track Team, SGA
(Class President+), CRASC (Secretary), MASC (Treasurer), Junior Achievement, Girl
Scouts (Junior – Senior), Model Legislature, Model UN and Local Softball Team Pitcher.
Service on several advisory / consulting panels for the transportation, safety, hazmat
and logistics industries where I act as advisor and advocate for the accused driver,
transportation company, transportation industry and/or its member companies on
federal, state and international transportation management issues, focusing on
Congressional lobbying, expert witness testimony, state and regional government
affairs and Green /Sustainable initiatives.

23. ACTION PLAN
30 Day (Learning) 60 - 90 Day (Initiation / Action) 6 Months (Review / Revise)
Review progress on "action plan" and revise as needed
Visit the offsite locations. Meet with the onsite
Meet the team including the creation of updated training programs and
management and teams. Discuss onsite issues.
refresher courses for drivers and staff.
Access self and team needs re: training sessions and
Familiarize myself with Co Policy and Procedures View/inspect some of our equipment
propose appropriate sessions for any delinquencies
Talk with some drivers and hear their views on the
Learn my Supervisors preferred methods of communication operations and safety program. Incorporate their ideas into
Visit with Supervisors for their critique on the action plan
and management stylings the action plan. Discuss our current “alert” system (e.g.
weather, road closures, major accidents, refinery leaks)
Make sure a message system is in place to communicate
with drivers either via monthly safety meetings, in cab
Familiarize myself with the Co, department/divisions and its Review DQ files and other documents for accuracy and be
video, Android apps, newsletters or QUALCOMM messages.
workings along with an understanding of the current sure they are all current. What is the "reminder" plan for
This would be time to remind drivers of the hazards of
policies and vision in place. when drivers' DOT physicals, licenses and so forth are due?
summer driving (e.g. tourists, road construction)
Review and analyze stats beginning baseline for
Review CSA and other public stats Work with team to take “OUR” Message to the field improvements and ensure information is current in CSA
database
Incorporate Pre-Trip inspection retraining into plan to help
Review safety rewards program and driver's banquet. How
Learn any software that is new to me through hands-on, reduce OOS rate due to failed vehicle inspections.
can it be improved/more attractive to the drivers? Do we
one on one training and/or courses Incorporate reward system for performing a through pre-
give ATA pins? Why or why not?
trip (e.g. "finding" a hidden gift card)
Determine/review root cause of accidents/incidents and
create a section in the plan to aid in accident/incident Continue developing team members. Choose one or two to
Learn how to best communicate with other team members
reductions (i.e. additional training, GOAL stickers on mirrors mentor and develop their capabilities to assume my role
and what inspires them to excel
[if not in place], 3-pt hold when exiting training/sticker, enabling self to be promotable when opportunity arises.
reward for Zero accidents)
Review with Supervisors plans for future and new methods
of incorporating safety and operational efficiency into the
Visit with HR and Legal to understand their needs and Learn more about the items and innovations that set this organization (e.g. workplace safety drive through out office,
concerns re: my department company apart. warehouses, DCs, stores, etc… GOAL - lower insurance
premiums overall due to reduction of accidents on and off
the job, equipment utilization rates)
View w financial targets/budgets and ensure we are on
Create an begin execution on a cross-functional action plan Assist with technical updates that affect my department.
track
Begin to establish my team and me as the Champion of our
Review store site procedures and ensure documentation. Fulfillment of personal goal: Time to publish again.
area of specialization for the company
Arrange to attend the appropriate industry meetings and/or
Obtain an understanding of the department's budget and Discuss membership(s) to appropriate industry groups as
conferences and ask to attend ATA, TMTA meetings along
budgeting process for this company are deemed worthy from past 6 months of interaction
with current rep(s)

24. Global Organization Experience & Communication
with non-Native English Speakers
As a global consultant, I have had the privilege of working inside many organizations
throughout my career. This allowed for the observation of various cultures, both
professionally and socially, in numerous organizations.
European workplaces have adapted the “employee buy-in” philosophy long before it
became popular here in the states. In essence, it is a mixture of emotional intelligence
with thought leadership just wrapped in a tidy bow.
* Global areas worked. Gray – influenced/oversight w/limited travel. Red – worked / resided in county.

25. Languages
English (American)
English (British)
French (Canadian)
French (France)
Spanish (Mexican)
Spanish (South American)
Spanish (Castilian / Spain)
Studied but limited proficiency
Korean, Portuguese, Germany, Yiddish, Russian, Italian, Swedish, Dutch and Greek
Several Native American Languages to include: Cherokee, Iroquois, Lakota Sioux and Navaho

26. References
WHITE DOVE ART
200 Wise Avenue Dundalk, MD 21221
August 13, 2004
To Whom It May Concern:
Andrea Sitler was brought in as a consultant to handle our logistics needs.
She showed us how to choose the most cost effective method of packaging
and delivery while still meeting the needs of our customers. Added value
services such as uncrating and installation was written into the contracts of
our transportation providers. Crating services for returns, repairs, etc...
were also negotiated.
Andrea designed a trucking matrix that we could easily update. This matrix
provided us with the average cost for a shipment. It was set up by lane,
speed of service required, season and various other factors that contributed
to our daily work flow. There was an addendum for value services.
We were educated on the difference between dimensional and weight based
services. Several contracts with carriers were negotiated and Andrea was
available for future assistance, should it be desired, for negotiation with other
carriers or to supply us with contacts to additional carriers. We called upon
her several times.
We are very pleased with her services. She helped our young business off to
a solid start. I am pleased to recommend her services to anyone in need of
logistics advice.
With Fond Regards,
Charlene Belloso
More References:
http://thedotdoctor.com/comments

27. References
More References:
http://thedotdoctor.com/comments
RRE became BEST Consulting which partnered with QE for international standing. BPAC’s 3PL
accounts were the seed accounts that begot the Logistics and Safety Division of BEST Consulting.

28. Client References
View online at http://thedotdoctor.com/comments

29. Former Client Sampling

30. Where O n the Web Am I?

31. Cover Letter
Possession of xenophobia will not be found here for I am no stranger to world travel and negotiations. Assimilation
to the myriad of cultures “tout le monde” has been a part of my normal day to day for as long as I can recall.
Through flexibility combined with my strong communication, writing and presentation skills; I have gained the
ability to interact with and influence all levels within an organization including the ability to partner effectively with
outside suppliers, consultants and internal stakeholders. Being confident and self‐directed with an entrepreneurial
spirit, I have the ability to work well autonomously and also as part of a team. Balancing strategic, detail oriented
mindset against my creative abilities allows me to dream while keeping my feet firmly planted thus producing
innovative solutions.
As an intellectually precocious youth especially gifted in the math and science fields; I was chosen to partake in
various experimental class settings. From grade two, I studied logic and analyzation. In what was considered my
seventh grade year, after passing the SATs, I was selected to further my mathematical studies through a specialized
program at John Hopkins University. The next year, I was invited to the Naval Academy where sciences, cryptology
and other advanced studies were added to my curriculum. By my tenth grade year, I was a full time student at the
University of Maryland. International travels lead to my acceptance at Berkshire University in London where I
concluded my degrees with a DS in Global Business Management.
Not to sound ostentatious but this bellwether executive possesses in excess of twenty years in the transportation
industry with Multimodal experience in a broad range of Industries: petroleum, chemical, oil field, cryogenic,
hazmat including medical and high level radioactive waste, CCM / temperature control, liquid and dry bulk,
JIT/expedited, air freight, TL/LTL, dry, FAK, food stuff (FDA regulated), general commodities, cement,
intermodal, electronics, high value, over‐size / heavy haul and flatbed. International / global logistics experience in
Land, Air, Ocean, FLC/LCL, Brokerage, Customs and import/export regulations.
Clients have referred to me as a “dues ex machine” due to my unique ability to solve any of their problems no
matter how futile the situation may have appeared. Proven US DOT, regulatory compliance, hazardous cargo
handling and storage, fleet operations and safety management expert possessing a unique ability to find the
strengths in employees and guide them to function to their full potential through “hands on” management style. My
hands on management style gained me the respect of upper management as well as my subordinates. My written
works have referenced and shared in the transportation community. The publication of varying works has furthered
proved my standing as a leading industry professional.

32. Dynamic safety and operational multi-location management professional with over two decades of experience. Accustomed to
handling fleets of 500-2000+ power units. Experience with business image and legal process management including court
testimony, testimony before Congress and court filings. Flexible and adaptable to new environments and cross-functional
interactions. Extremely analytical. Versed in financial skills and understands the financial implementations of a poor decision.
Highly PC literate. Champion for process and procedure improvements. Adept at identifying and correcting weaknesses,
hazards and process deficiencies. Creator of custom training programs for safety improvement and driver advancement
including train-the-trainer programs. Champion for safety and positive change throughout an organization. Well versed in
CSA compliance, improvement and monitoring. CSA trainer. Regulatory compliance expert with experience in DOT, PUC,
EPA, FMCSA, FDA, State and Local Safety Agencies, EEOC, Hazmat and OSHA. Positive relationships builder with
authority figures. Comfortable working with employees at all levels within an organization. Multi-lingual trained (English,
French, Spanish).
CORE ACOMPLISHMENTS
Business Growth and Development
Resume Business Development and Expansion (over 800% increase in annual revenue within 5 years)
Lean Management
Lean management implementation for budget reductions up to 50%
Maintenance cost reduction by 10%
Process Improvement
Implemented process improvement plan which resulted in company savings of over $1m in one year.
Created new departmental procedures manual.
Assessed and designed organizational training needs.
Safety Program Implementations
Accident and incident prevention / reduction by up to 40%
Claims reduction up to 85%
Supervision
Supervised multiple teams of ten members each while Sr. Global Project Manager.
Handled 151 direct and indirect reports including Director level direct reports.
Oversight of over 500 power units and 1800+ trailers
Compliance responsibility for fleets in excess of 2000 units
EDUCATION & CREDENTIALS
University of Maryland, Adelphi, MD
BS Information System Management
Dean’s List Distinguished Graduate // Upsilon Pi Epsilon International Honor Society Member
Berkshire University, London, England
DS Global Business Management
Online Resume Available MS Environmental Management
at: BS Logistics Management / Environmental Management
Distinguished Graduate; Summa Cum Laude
http://thedotdoctor.com/ PROFESSIONAL EXPERIENCE
dot_doctor 10/2008 - Present Founding Partner The DOT Doctor, Dallas, TX
12/2002 - 9/2008 Sr. Global Project Manager B.E.S.T. Consulting, Washington, DC
4/1987 - 12/2002 General Manager/President BPAC Transportation, Baltimore, MD