Something about Management and Leadership

1. MANAGEMENT & LEADERSHIP TUTOR: DIANA CRISTINA PORTO [email_address]

7. Management Styles 3 Mistakes and errors if workers not skilled Delegation = Motivation For complex decisions DEMOCRATIC Slows down decision making Still quite dictatorial Social needs fulfilled More two-way communication PATERNALISTIC Downward communication “ Them and us” Quick decisions Effective with low skilled AUTOCRATIC DISADVANTAGES ADVANTAGES

12. Leaders or Managers? Head Heart Appeal to Existing roads New roads Direction Control Passion Energy Formal Authority Personal charisma Power Makes Facilites Decision Managing work Leading people Focus Stability Change Essence Subordinates Followers MANAGER LEADER SUBJECT

13. “ I like things to be done my way but by somebody else”

14. “ Miss Frimley, do I take sugar?”