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Is	
  E-­‐Democracy	
  a	
  Myth?	
  	
  
Civic	
  Par)cipa)on	
  and	
  Democra)c	
  Reform	
  
Dr	
  Julie	
  Freeman	
  PhD,	
  University	
  of	
  Canberra,	
  
Australia	
  	
  
Sharna	
  Quirke	
  MSc,	
  Public	
  Sector	
  TransformaDon	
  
Consultant,	
  UK.	
  
Literature	
  review	
  
	
  The	
  focus	
  of	
  E-­‐Government	
  so	
  far	
  has	
  been	
  informaDon	
  disseminaDon	
  and	
  
transacDonal	
  service	
  delivery.	
  	
  
	
  
	
  Bekkers	
  and	
  Homburg	
  2007:	
  Digital	
  democracy	
  is	
  a	
  	
  myth	
  of	
  e-­‐government	
  
	
  
	
  Norris	
  2010:	
  Empirical	
  survey	
  based	
  evidence	
  that	
  e-­‐government	
  does	
  not	
  
naturally	
  lead	
  to	
  e-­‐democracy	
  
	
  	
  
	
  Jimenez,	
  Mossberger	
  &Wu	
  2012:	
  Governments	
  have	
  placed	
  liNle	
  emphasis	
  on	
  
the	
  development	
  of	
  online	
  pracDces	
  that	
  enable	
  civic	
  contribuDon	
  to	
  impact	
  
decision	
  making.	
  	
  
	
  
	
  Can	
  government	
  led	
  e-­‐parDcipaDon	
  iniDaDves	
  have	
  an	
  impact	
  on	
  democraDc	
  
governance?	
  Using	
  two	
  case	
  studies	
  we	
  explore	
  the	
  characterisDcs	
  of	
  e-­‐Democracy	
  
both	
  in	
  terms	
  of	
  what	
  it	
  looks	
  like	
  and	
  how	
  it	
  can	
  emerge	
  as	
  a	
  government	
  led	
  
iniDaDve.	
  	
  	
  
	
  
E-­‐Democracy	
  –TheoreDcal	
  Framework	
  
Informa?on	
   Consulta?on	
   Par?cipa?on	
  
One	
  way	
  relaDonship	
  
where	
  government	
  
produces	
  and	
  distributes	
  
informaDon	
  to	
  ciDzens	
  
The	
  provision	
  of	
  
informaDon	
  which	
  involves	
  
ciDzen	
  feedback	
  on	
  issues	
  
predetermined	
  by	
  
government	
  
AcDve	
  involvement	
  by	
  
ciDzens	
  in	
  the	
  policy	
  
making	
  process,	
  in	
  which	
  
ciDzens	
  can	
  propose	
  policy	
  
opDons	
  and	
  share	
  the	
  
direcDon	
  of	
  the	
  poliDcal	
  
dialogue	
  
In	
  Promise	
  and	
  Problems	
  of	
  E-­‐Democracy	
  (2003)	
  OrganisaDon	
  for	
  Economic	
  CooperaDon	
  and	
  Development	
  (OECD)	
  
E-­‐Government	
  
InformaDon	
  
TransacDons	
  
E-­‐Engagement	
  
ConsultaDon	
  
E-­‐Democracy	
  
ParDcipaDon	
  
Case	
  Studies-­‐	
  Government	
  led	
  E-­‐ParDcipaDon	
  
Criteria:	
  
•  The	
  use	
  of	
  ICT	
  to	
  achieve	
  ‘parDcipaDon’	
  as	
  defined	
  by	
  OECD	
  
•  Used	
  a	
  range	
  of	
  ICT	
  based	
  techniques	
  specifically	
  for	
  broader	
  poliDcal	
  acDon	
  and	
  
goals	
  
•  Government	
  led	
  iniDaDve	
  
•  European	
  based	
  
	
  	
  
Milton	
  Keynes:	
  Youth	
  Engagement	
  and	
  Youth	
  Cabinet	
  
	
  
	
  
	
  
Iceland:	
  Cons9tu9onal	
  Crowdsourcing	
  
Local	
  E-­‐ParDcipaDon:	
  Milton	
  Keynes	
  
•  ‘New	
  Town’	
  in	
  England	
  and	
  is	
  54	
  Miles	
  
north	
  of	
  London	
  
•  PopulaDon	
  of	
  approx	
  250,000	
  with	
  
22.3%	
  under	
  16	
  years	
  of	
  age	
  
•  Less	
  young	
  people	
  at	
  Youth	
  Centres	
  
and	
  outreach	
  work	
  increasingly	
  
challenging	
  
	
  
•  Youth	
  Workers	
  started	
  to	
  explore	
  the	
  
use	
  of	
  technology	
  to	
  increase	
  
parDcipaDon,	
  including	
  what	
  
parDcipaDon	
  might	
  look	
  like	
  
 Used	
  social	
  media	
  to	
  share	
  informaDon	
  on	
  behalf	
  of	
  council	
  with	
  the	
  aim	
  to	
  
connect	
  with	
  tradiDonally	
  ‘hard	
  to	
  reach	
  groups’.	
  
	
  
	
  Culture	
  shock:	
  Shiding	
  from	
  informaDon	
  sharing	
  to	
  targeted	
  engagement	
  was	
  
seen	
  predatory	
  
	
  
	
  Started	
  as	
  informaDon	
  sharing	
  and	
  then	
  grew	
  into	
  e-­‐parDcipaDon.	
  
	
  	
  
	
  Acceptance:	
  Young	
  people	
  wanted	
  a	
  role	
  in	
  the	
  decision	
  making,	
  parDcularly	
  
transport	
  and	
  employment	
  opportuniDes.	
  	
  	
  
	
  
	
  Relinquished	
  Control:	
  of	
  the	
  council	
  website	
  allowing	
  a	
  page	
  to	
  be	
  re-­‐branded	
  
‘My	
  Say	
  MK’	
  and	
  the	
  content	
  management	
  controlled	
  by	
  youth	
  volunteers	
  
	
  
Local	
  E-­‐ParDcipaDon:	
  Milton	
  Keynes	
  
NaDonal	
  E-­‐ParDcipaDon:	
  Iceland	
  ConsDtuDonal	
  
Crowdsourcing	
  
	
  
•  PopulaDon	
  320,000	
  
	
  
•  Internet	
  penetraDon	
  of	
  95%	
  of	
  
households	
  
•  2010	
  ranked	
  135	
  in	
  the	
  UN’s	
  e-­‐
parDcipaDon	
  index	
  and	
  jumped	
  to	
  	
  	
  	
  	
  	
  	
  	
  
rank	
  26	
  in	
  2012	
  
•  Civic	
  Pressure:	
  Collapse	
  of	
  the	
  Iceland	
  
banking	
  sector	
  lead	
  to	
  poliDcal	
  
uncertainty	
  and	
  civil	
  protest	
  
NaDonal	
  E-­‐ParDcipaDon:	
  Iceland	
  ConsDtuDonal	
  
Crowdsourcing	
  
	
  Change	
  in	
  Culture:	
  New	
  government	
  was	
  formed	
  which	
  led	
  to	
  consDtuDon	
  reform,	
  
focussing	
  on	
  distribuDon	
  of	
  power,	
  transparency	
  and	
  responsibility.	
  	
  
	
  	
  
	
  CiDzens	
  could	
  join	
  discussions,	
  or	
  convey	
  their	
  thoughts	
  through	
  Facebook,	
  TwiNer	
  and	
  
Blogging.	
  Members	
  of	
  the	
  ConsDtuDonal	
  Council	
  would	
  post	
  videos	
  on	
  YouTube	
  and	
  
photos	
  on	
  Flickr.	
  
	
  
	
  Power	
  shid:	
  Despite	
  a	
  referendum	
  with	
  	
  
	
  64.2%	
  voDng	
  in	
  favour.	
  Parliament	
  did	
  	
  
	
  not	
  pass	
  the	
  bill.	
  	
  
CharacterisDcs	
  of	
  e-­‐Democracy-­‐	
  what	
  does	
  it	
  
look	
  like?	
  
•  E-­‐	
  parDcipaDon	
  is	
  conDnuous,	
  open,	
  transparent	
  engagement	
  between	
  mulDple	
  
individuals	
  and	
  their	
  government.	
  	
  
•  It	
  is	
  triangular	
  not	
  bilateral	
  engagement	
  using	
  qualitaDve	
  dialogue	
  to	
  achieve	
  
specific	
  aims	
  and	
  objecDves.	
  
•  It	
  is	
  Important	
  to	
  combine	
  the	
  online	
  with	
  off	
  line	
  methods	
  of	
  engagement	
  
 
	
  
CharacterisDcs	
  of	
  e-­‐Democracy-­‐	
  How	
  it	
  can	
  
emerge	
  as	
  a	
  government	
  led	
  iniDaDve?	
  
	
  •  Civic	
  pressure	
  	
  
	
  
•  Government	
  culture	
  change	
  is	
  needed	
  
–  acknowledging	
  the	
  change	
  in	
  civic	
  behaviour	
  	
  
–  accepDng	
  the	
  e-­‐parDcipaDon	
  acDvity	
  
	
  
•  Power	
  shid	
  must	
  be	
  allowed:	
  The	
  elected	
  officials	
  need	
  to	
  relinquish	
  a	
  degree	
  of	
  
control	
  	
  
LimitaDons:	
  	
  	
  
	
  Accountability	
  
	
  NegaDve	
  ramificaDons	
  of	
  poor	
  decisions	
  
	
  
Conclusion	
  
•  The	
  focus	
  to	
  date	
  has	
  been	
  on	
  e-­‐government	
  not	
  e-­‐democracy	
  
•  Greater	
  focus	
  needs	
  to	
  be	
  given	
  on	
  understanding	
  e-­‐parDcipaDon	
  and	
  its	
  potenDal	
  
to	
  contribute	
  to	
  democraDc	
  reform	
  
	
  
•  E-­‐democracy	
  is	
  not	
  a	
  myth-­‐	
  but	
  the	
  case	
  studies	
  show	
  three	
  common	
  
characterisDcs	
  which	
  are	
  needed	
  
•  A	
  gradual	
  democraDc	
  shid	
  has	
  begun	
  
	
  
Thank	
  you.	
  	
  
Sharna	
  Quirke	
  MSc	
  
Email:	
  sharna.quirke@gmail.com	
  
TwiNer:	
  sharnaquirke	
  

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  • 1. Is  E-­‐Democracy  a  Myth?     Civic  Par)cipa)on  and  Democra)c  Reform   Dr  Julie  Freeman  PhD,  University  of  Canberra,   Australia     Sharna  Quirke  MSc,  Public  Sector  TransformaDon   Consultant,  UK.  
  • 2. Literature  review    The  focus  of  E-­‐Government  so  far  has  been  informaDon  disseminaDon  and   transacDonal  service  delivery.        Bekkers  and  Homburg  2007:  Digital  democracy  is  a    myth  of  e-­‐government      Norris  2010:  Empirical  survey  based  evidence  that  e-­‐government  does  not   naturally  lead  to  e-­‐democracy        Jimenez,  Mossberger  &Wu  2012:  Governments  have  placed  liNle  emphasis  on   the  development  of  online  pracDces  that  enable  civic  contribuDon  to  impact   decision  making.        Can  government  led  e-­‐parDcipaDon  iniDaDves  have  an  impact  on  democraDc   governance?  Using  two  case  studies  we  explore  the  characterisDcs  of  e-­‐Democracy   both  in  terms  of  what  it  looks  like  and  how  it  can  emerge  as  a  government  led   iniDaDve.        
  • 3. E-­‐Democracy  –TheoreDcal  Framework   Informa?on   Consulta?on   Par?cipa?on   One  way  relaDonship   where  government   produces  and  distributes   informaDon  to  ciDzens   The  provision  of   informaDon  which  involves   ciDzen  feedback  on  issues   predetermined  by   government   AcDve  involvement  by   ciDzens  in  the  policy   making  process,  in  which   ciDzens  can  propose  policy   opDons  and  share  the   direcDon  of  the  poliDcal   dialogue   In  Promise  and  Problems  of  E-­‐Democracy  (2003)  OrganisaDon  for  Economic  CooperaDon  and  Development  (OECD)   E-­‐Government   InformaDon   TransacDons   E-­‐Engagement   ConsultaDon   E-­‐Democracy   ParDcipaDon  
  • 4. Case  Studies-­‐  Government  led  E-­‐ParDcipaDon   Criteria:   •  The  use  of  ICT  to  achieve  ‘parDcipaDon’  as  defined  by  OECD   •  Used  a  range  of  ICT  based  techniques  specifically  for  broader  poliDcal  acDon  and   goals   •  Government  led  iniDaDve   •  European  based       Milton  Keynes:  Youth  Engagement  and  Youth  Cabinet         Iceland:  Cons9tu9onal  Crowdsourcing  
  • 5. Local  E-­‐ParDcipaDon:  Milton  Keynes   •  ‘New  Town’  in  England  and  is  54  Miles   north  of  London   •  PopulaDon  of  approx  250,000  with   22.3%  under  16  years  of  age   •  Less  young  people  at  Youth  Centres   and  outreach  work  increasingly   challenging     •  Youth  Workers  started  to  explore  the   use  of  technology  to  increase   parDcipaDon,  including  what   parDcipaDon  might  look  like  
  • 6.  Used  social  media  to  share  informaDon  on  behalf  of  council  with  the  aim  to   connect  with  tradiDonally  ‘hard  to  reach  groups’.      Culture  shock:  Shiding  from  informaDon  sharing  to  targeted  engagement  was   seen  predatory      Started  as  informaDon  sharing  and  then  grew  into  e-­‐parDcipaDon.        Acceptance:  Young  people  wanted  a  role  in  the  decision  making,  parDcularly   transport  and  employment  opportuniDes.          Relinquished  Control:  of  the  council  website  allowing  a  page  to  be  re-­‐branded   ‘My  Say  MK’  and  the  content  management  controlled  by  youth  volunteers     Local  E-­‐ParDcipaDon:  Milton  Keynes  
  • 7.
  • 8. NaDonal  E-­‐ParDcipaDon:  Iceland  ConsDtuDonal   Crowdsourcing     •  PopulaDon  320,000     •  Internet  penetraDon  of  95%  of   households   •  2010  ranked  135  in  the  UN’s  e-­‐ parDcipaDon  index  and  jumped  to                 rank  26  in  2012   •  Civic  Pressure:  Collapse  of  the  Iceland   banking  sector  lead  to  poliDcal   uncertainty  and  civil  protest  
  • 9. NaDonal  E-­‐ParDcipaDon:  Iceland  ConsDtuDonal   Crowdsourcing    Change  in  Culture:  New  government  was  formed  which  led  to  consDtuDon  reform,   focussing  on  distribuDon  of  power,  transparency  and  responsibility.          CiDzens  could  join  discussions,  or  convey  their  thoughts  through  Facebook,  TwiNer  and   Blogging.  Members  of  the  ConsDtuDonal  Council  would  post  videos  on  YouTube  and   photos  on  Flickr.      Power  shid:  Despite  a  referendum  with      64.2%  voDng  in  favour.  Parliament  did      not  pass  the  bill.    
  • 10. CharacterisDcs  of  e-­‐Democracy-­‐  what  does  it   look  like?   •  E-­‐  parDcipaDon  is  conDnuous,  open,  transparent  engagement  between  mulDple   individuals  and  their  government.     •  It  is  triangular  not  bilateral  engagement  using  qualitaDve  dialogue  to  achieve   specific  aims  and  objecDves.   •  It  is  Important  to  combine  the  online  with  off  line  methods  of  engagement  
  • 11.     CharacterisDcs  of  e-­‐Democracy-­‐  How  it  can   emerge  as  a  government  led  iniDaDve?    •  Civic  pressure       •  Government  culture  change  is  needed   –  acknowledging  the  change  in  civic  behaviour     –  accepDng  the  e-­‐parDcipaDon  acDvity     •  Power  shid  must  be  allowed:  The  elected  officials  need  to  relinquish  a  degree  of   control     LimitaDons:        Accountability    NegaDve  ramificaDons  of  poor  decisions    
  • 12. Conclusion   •  The  focus  to  date  has  been  on  e-­‐government  not  e-­‐democracy   •  Greater  focus  needs  to  be  given  on  understanding  e-­‐parDcipaDon  and  its  potenDal   to  contribute  to  democraDc  reform     •  E-­‐democracy  is  not  a  myth-­‐  but  the  case  studies  show  three  common   characterisDcs  which  are  needed   •  A  gradual  democraDc  shid  has  begun     Thank  you.     Sharna  Quirke  MSc   Email:  sharna.quirke@gmail.com   TwiNer:  sharnaquirke