1. Warum so alleine - Connected in 2010
- global, lokal und the flip ...
wie Web 2.0, Smart Computing,
Collaboration und Virtualisierung
neue Communities formen
“Web 2.0 is an attitude,
not a technology”
Effizienzsteigerung statt (Reise)Kosten
Michael Klemen

2. Wo stehen wir: One moment in time!
Web Cloud
Client
Minicomputer Server
Mainframe
Lochkarte
1960 1970 1980 1990 2000 2010

3. One moment in time! ..... Ein Held….
Michael Klemen
3/15/2010

4. Keine Triade sondern überall…
China’s Internet obsession
People in the country’s 60 largest cities
spend 70 percent of their leisure time
online.
Seismic changes in the consumer
market are likely as a result.

5. Integration von Anwendung & Kollaboration:
Integrate Communications within every Process
Instant
Text to speech,
Message
Graphical displays,
Mobility (Dual Mode,
alerts, application
VoWLAN)
support
Collaboration
Text to speech,
Graphical displays,
alerts, application
support
Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5

6. WebEx® = Web Meetings
Wie gehts ?
http://howdoi.webex.com

7. Mitteilen
• Get your point across
• Present with style
• Deliver interactive demos

8. Kommunizieren
• Integrate live audio
– WebEx Audio
– MeetingPlace Audio
– VoIP
• Call attendees
• Invite by phone
• Chat / Polling

9. Anschauen / Video
• Adjust frame rates
and resolution
• Enable single or multiple
video sources
• Float video panel
• Use USB camera
or webcam

10. Aufzeichnen und Archivieren
• Record entire meeting
– Video, Audio and Shared Content
• Edit and add content
• No additional hardware
or software required
Meeting.wrf

11. Ohne Grenzen: Cross-Platform

12. Auch am iPhone
http://videolounge.cisco.com/video/csi-miami-webex-
cracks-case/

13. Cisco WebEx Meeting Center auf
Smartphones
• Browser based access to
meetings
• Integrated audio and web
conferencing on 3G or WiFi
–Also supports integrated data on
WiFi and audio on 2G
• Operating Systems
–BlackBerry, Symbian and Windows
Mobile
• Tested smartphones
Available since 2009
–Blackberry Bold, BlackBerry Storm in
Europe, BlackBerry Curve 8900,
Nokia E71 and Samsung BlackJack II

14. Einfach, Preiswert
Online Meetings…und viel mehr
Events Sales Training Support
Webinars Online sales Online training Remote support
Online events and access
Collaboration
Meetings Presence Workspace

15. WebEx Meeting Center im Einsatz bei Magna
Bessere, schnellere und produktivere Zusammenarbeit weltweit
Effiziente Kommunikation unlimited
• Einsatz für interne und externe Meetings
(Vendor, Supplier, Partner)
• Engineering- und Design-Meetings
• Online-Arbeit auch mit Zulieferern, z. B. gemeinsames
Bearbeiten von Konstruktionszeichnungen
• Weltweites Rollout von Audio- und Web-Conferencing für über 3.800 Mitarbeiter
• Alle Konzernfirmen (Steyr, Cosma, Powertrain, etc) profitieren vom globalen
Rahmenvertrag
• Training für WebEx Web-Conferening für alle Nutzer
• Zunahme der Nutzung in einem Quartal von 30.000
auf 100.000 Web-Minuten
• 600 Web Meetings pro Woche

16. Was wir machen:
Integrated collaborative daily workspace for all supplier and GSCM
employees
Everyday use
Personalized, with secure
user-based access
Single workspace to
access all GSCM
systems
Two-way interactive
communications
Formal (ERP/PLM) and
informal (Web 2.0)
interactions

17. Expert Virtualization – Cross-Border
Unified Communications Mashup
Kim Hansen
Status:
Preferred:
Robert Frank Debbie Pattison
Status: Status:
Preferred: Mike Contreras Preferred:
Status:
Preferred:

18. Heidelberger Druck Beispiel
“…remote diagnostics can enable you to improve
http://www.youtube.com/w
your inventory levels, minimize failure rates, and atch?v=w7H0uit9yVE
reduce long-term costs maintenance…it’s seen as
representing the future of service.”
Bernhard Steinel, SVP Global Service, Heidelberg

19. Was wir machen: Beschleunigte Kollaboration in
der Supply Chain Decision durch TelePresence
Roll Out Transactions Enabled
Major Internal Manufacturing Business Reviews
Sites
Proposals
Major Contract Manufacturing
Sites Negotiations
Czech
Republic
Major Strategic Logistics
Boxborough Lausanne NPI Planning & Execution
Shanghai
Centers
San Jose Austin Atlanta
Hong Kong
Houston Demand/Supply Coordination
Guadalajara Shenzhen
Doumen
Bangalore Thailand
Penang
Singapore
Supplier Collaboration Leadership via TelePresence

20. Kollaborative Entwicklung
Provides manufacturing designers and engineers with real-time collaboration which accelerates time
to market, improves the quality
of collaboration, gains efficiency through reduced travel, all in a
secure environment.
Main Design Center TelePresense Supply Partner TelePresense
DCV allows active CAD
virtualization, collaboration on
CAD model and live designer
interaction, while full dataset
remains secure
Remote Design Center Data Center

21. Telepresence:
Nicht nur Reisekostenreduktion
• Number of Mfg Trips: 14,700 Significant savings in Executive time
• Potential Reduction from Can combine different locations
Telepresence: 26%* Meetings happen that otherwise wouldn’t
• No. of Trips Reduced: 3,822 Conflict resolution in real-time
• Average Cost Per trip: $1100**
Total Cost Savings: Better and Faster Decisions:
~ $4.2M = 25% reduction of total
Mfg travel costs Priceless
* This is the current Cisco on Cisco meeting avoidance rate (based on 45% product utilization)
** Includes T&E. Factors out cost of Pacesetters and All-Hands
21

22. Mobile Konferenz
http://www.youtube.com/
watch?v=bwFIFYhZfJ0

23. Verteiltes Arbeiten
Provides secure visibility and rich collaboration between multiple plant locations, enterprises,
and partners to improve the speed and effectiveness of business decisions.
Secure
Contract Manufacturer Real-time data visibility
Plant
data from
across supply chain CM to
Network Detects SAP MII
“Component Failure”
Rich, contextual, real-time
and sends alert collaboration
Leverage existing systems
and infrastructure
Production
Production Manager
connects to contacts
Manager alternate
supplier through
supplier MII Supplier acknowledges
MII order over phone

24. Geschäftsfall und -Prozess
Organization Flow
Time
Engage Time
Connect with
Issue %
Field Camera
% Support Center
CUPC Need to Find
Audio/Video An Expert
Support call Internally
Center
Share via Need to connect
Internal Telepresence* With Supplier
and WebEx Externally
Experts
IM & Webex Publish on Portal
External with Supplier Show & Share
Suppliers

25. Technologie vor Ort

26. Technologie vor Ort

27. TheFLIP.com
New York Times
“One of the most significant electronics products of the
year”
Which Business Process needs no explanation, no
maintainance view, no graphical view.....
If a picture tells 1000 words – how many do you get by
video.....

28. TheFLIP.com

29. TheFLIP.com

30. Flip can do it …..
Am 4.11. zwischen 08:08 to 09:04 - priceless

31. http://www.youtube.com/watch?v=jDi0FNcaock
http://www.youtube.com/watch?v=KZscJZHSZkc
3/15/2010 Michael Klemen

32. Virtual Conferencing at COP15
TELEPRESENCE
We are pleased to offer an exceptional conferencing capability so
more of your colleagues and constituents around the world can
participate in the conference without flying to Copenhagen.
Who can use it?
Any delegates of COP15 can request a meeting between the Bella Center
and 100 locations around the world at no cost.
The prioritization policy for COP15 Cisco TelePresence rooms follows UNFCCC
entitlement protocol:
• Ministers of government delegations
• Members of government delegations
• Members of non-governmental and inter-governmental organizations
• Media
The rooms are connected to the Global Climate Change Meeting Platform, comprised of
UNFCCC in Bonn, UNEP in Nairobi, the UN’s Palais Des Nations and UNICC in
Geneva, the UN Headquarters in New York, and the Danish Government’s Ministry of
Climate and Energy, as well as more than 75 Cisco TelePresence rooms around the
world.