1. THE ROLE OF ICT
IN SMART CITIES GOVERNANCE
www.ismb.it
Enrico Ferro, Brunella Caroleo,
Maurizio Leo, Michele Osella,
Elisa Pautasso
Business Model & Policy Innovation Unit
Danube University Krems
Krems an der Donau (Austria)
22nd-23rd May 2013

2. Conspicuous environmental footprint
+
critical mass in demographic and economic terms
2 Technology Intelligence for Government, Business and Society
Why Cities under the Lens?
~70%
of the
world’s
greenhouse
emissions
~80%
of the
world’s GDP
>50%
of the
world’s
population >50%
of the
world’s job
positions
Source: OECD
Source: UN-HABITAT
Source: WHO & UN-HABITAT Source: McKinsey G.I.
>60%
of the
world’s
energy
demand
Source: IEA
Cities have what it takes to be the battle-ground
in the fight against climate change.

3. 3
Smart City Strategic Program
Technology Intelligence for Government, Business and Society
ISMB vision
Satisfaction of stakeholders’
needs as key driver for value
creation in Smart Cities.
Smart approach
- Integration of public policy
action
- Promotion of sustainable
development

4. 4 Technology Intelligence for Government, Business and Society
How is the transition
process that cities will
have to undertake
going to be
governed?
What role will ICT
play in the
governance of the
transition process?
Research Questions

5. 5 Technology Intelligence for Government, Business and Society
Literary Background
Smart Cities
Governance
Value
Smart City
Governance
ICTs, human and social
capital fuelling
sustainable economic
growth and high quality
of life, with a wise
management of natural
resources, through
participatory
governance
Gradual shift in focus
from a mere application
of administrative and
political authority
towards a bidirectional
discourse with a
diversified constituency
Value in use vs. value in
exchange, intrinsic value
vs. instrumental value,
good simpliciter vs.
perspective-dependent
good, value and societal
needs

6. 6 Technology Intelligence for Government, Business and Society
Number of complementary
investments required to
fruitfully exploit ICT potential
ICT as a means to an end
since it does not possess an
intrinsic value
Incremental product
innovation characterized by a
decreasing marginal utility
Iterative influence between
technological solutions and
social ecosystems
From Tech to Value Creation

7. 7
The Smart City House
Technology Intelligence for Government, Business and Society
INPUTS
OUTPUTS
OUTCOMES

8. What value should be produced?
8 Technology Intelligence for Government, Business and Society
The Value Perspective
Democracy
Personal freedom
Fair employment, affordable
healthcare, education and mobility
Clean air and water, healthy food, affordable and
sustainable energy and housing
Misalignment of priorities may only be
considered a temporary solution.
Global economy
over the 20th century
Physiological
hierarchy
Highest priority
Before
After

9. Landmarks
• Simple and concise representation
of the process of turning a
technological infrastructure into
value for society.
• Starting point for the development
of a new breed of assessment
frameworks aimed at evaluating the
smartness of cities.
Roadblocks
• Some important steps are required
in order to turn the new governance
paradigms into a mainstream
practice.
9 Technology Intelligence for Government, Business and Society
Conclusive Remarks

10. 10 Technology Intelligence for Government, Business and Society
Looking at the Future…
The real smart city will have to learn how to reconcile
individual aspirations and collective needs.

11. 11 Technology Intelligence for Government, Business and Society
Thanks for
your
attention!

12. 12 Technology Intelligence for Government, Business and Society
“We create value-driven and socially relevant technological innovations
in close collaboration with industry and government”
“We believe that changing the world is the only way to make it a better place”
“We believe in building the future we want to live”
“Do you want to be part of our next research venture?”
ferro@ismb.it - @egferro
caroleo@ismb.it - @BrunellaCaroleo
leo@ismb.it - @MaurizLeo
osella@ismb.it - @MicheleOsella
pautasso@ismb.it - @ElisaPautasso
Let Us Have Your Opinion!