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Integrated
Social Media
 Monitoring
Deddy Rahman
 Fisika Teknik ITB 1990
 Pernah Bekerja di 7 Perusahaan
 14 Tahun dibidang IT
 Software Project Management
Clients as Software Project Manager
Own Company




                NOMINATOR
                     Kategori
              Creative & Innovative
                   New Media
Katapedia Clients
Katapedia
Favorites
  Client
Social Activities




MIFTA
KEMBALI KE….




 Integrated
Social Media
 Monitoring
Why Social Media Monitoring ?
Everything is
  Measurable
Step 1:
Define Business Objectives

Step 2:
Choose What to Measure

Step 3:
Analyze
(Benchmark & Identify Trends)

Step 4:
Create a strategy & engage

Step 5:
What’s working & what’s not
• Bring outside ideas into organization
             • Generate more word of mouth
             • Increase customer loyalty
  Define     • Increase product/brand awareness
 Business    • Improve new product success ratios
Objectives   • Improve public relations effectiveness
             • Reduce customer acquisition costs
             • Reduce customer support costs
             • Reduce market research costs
             • Reduce product development costs
             • Etc…
Engagement process




              API’s


News Portal
                        Dashboard
   Blog        RSS
  Forum       feed
                          Daily
                        Monitoring
                                       Sentiment       10
 Youtube                                 Engine       Analysis   Reporting
   Etc…                                                Tools


              API’s



                                           archives




                      Engagement process
Analysis
Tool #1

MENTION
 SHARE
Analysis
Tool #2

MEDIA
SHARE
Analysis
Tool #3

 CORE
ANALYSIS
Analysis
Tool #4

TREND
Analysis
 Tool #5

SENTIMENT
 ANALYSIS
Analysis
Tool #6

CONTENT
ANALYSIS
Analysis
 Tool #7

TOP PERSON
 ANALYSIS
Analysis
Tool #8

  TOP
LOCATION
Analysis
Tool #9

GENDER
ANALYSIS
Analysis
Tool #10

SOCIAL
SHARE
INDEX
           High reputation




           Low reputation
What NEXT ? … ACTION !!!
Engagement Process
Katapedia provides a way to follow up
with the ones talking about your
brands/topics. You can engage them,
build better relationship, and
potentially create a new positive
influencer for your brands.
Peningkatan Strategi
Peningkatan Reputasi
GANGNAM STYLE Monitoring
 Periode: 18 Oktober – 4 November 2012
MENTION ANALYSIS
TREND ANALYSIS
MEDIA SHARE
DATA DARI MEDIA ONLINE
DATA DARI TWITTERLAND
DATA DARI FACEBOOK
??
FACEBOOK  GANGNAM STYLE  MAMA
FACEBOOK  GANGNAM STYLE  KAKEK
VIDEO YOUTUBE
THANK YOU
deddy.rahman@katapedia.com
       0857 10 777 636
                                    Head Office:
                             Menara Karya 19th Floor
                                Jl HR Rasuna Said
                                 Blok X-5 Kav. 1-2
                                   Jakarta 12950
                              Ph. +6221 5794 4518
                              Fax. +6221 5794 4519
                               www.katapedia.com

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Integrated Social Media Monitoring with Katapedia.com