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Data Center Summit
                                  Latinoamérica 2010
                                              San José Costa Rica
                                                  José,
                                                August 30, 2010
                                                       By
                                                Julian Kudritzki
                                                J li K d it ki
                                                                data center management and engineering consultants
                                                                            Uptimeinstitute.com/professionalservices




© 2010 Uptime Institute Professional Services, LLC
Uptime Institute Overview




                                                     data center management and engineering consultants
                                                                 Uptimeinstitute.com/professionalservices




© 2010 Uptime Institute Professional Services, LLC
Uptime Institute

• Data center industry thought leader, collaborator,
  Certification body
       > Tier Program
• Green IT Symposium
• Site Uptime Networks
       > North America
       > Europe Middle East & Africa (EMEA)
• Uptime Institute Professional Services



© 2010 Uptime Institute Professional Services, LLC                      3
Uptime Institute Symposium
            Data Center Efficiency & Green Enterprise IT
                                 y              p

• Annual event focusing on emerging issues in enterprise
                      g        g g                 p
  computing
       > 1,500+ attendees
       > Interactive multiple tracks
         Interactive,
• 2010 Symposium (New York, May 17-19) addressed
  issues relating to lean, clean, and green computing
       > Presentations, papers, and recordings associated with the event
         can be found on Web site under Path Forward v4.0




© 2010 Uptime Institute Professional Services, LLC                     4
Site Uptime Networks

• Site Uptime Networks
       > North America
       > Europe Middle East & Africa (EMEA)
• Knowledge community exclusively for data center
  owners and operators
• M
  More information at 17:15, 31 A
       i f    ti    t 17 15     August
                                     t




© 2010 Uptime Institute Professional Services, LLC              5
Tier Program Resources

• Tier Classification System
                       y
       > Tier Standard: Topology
       > Accredited Tier Designer Technical Papers
       > Tier Myths & Misconceptions
• Operational Sustainability
       > Tier Standard: Operational Sustainability (1 July 2010)
       > Accredited Tier Designer Papers (coming soon)


                          http://uptimeinstitute.com/resources
                          http://uptimeinstitute com/resources



© 2010 Uptime Institute Professional Services, LLC                 6
Accredited Tier Designer


                                                     • I fi t year, 99
                                                       In first
                                                       elite engineers
                                                       accredited in 15
                                                       countries
                                                        > Session in Latin
                                                          America in 2011




© 2010 Uptime Institute Professional Services, LLC                           7
Accredited Tier Specialist


                                                     • F data center
                                                       For d t       t
                                                       managers and
                                                       their outside
                                                       resources
                                                        > First sessions in
                                                          U.S. in 2010
                                                        > Session in Latin
                                                          America in 2011




© 2010 Uptime Institute Professional Services, LLC                            8
Tier Certification


                                                                • Thi d
                                                                  Third-party review
                                                                             t    i
                                                                  and Certification
                                                                  of designs and
                                                                  facilities
                                                                • Projects in 30
                                                                  countries,
                                                                  including
                                                                   > M i
                                                                     Mexico
                                                                   > Brazil
                                                                   > Argentina
                                                                       g

© 2010 Uptime Institute Professional Services, LLC                                 9
Tier Classification System &
                        Operational Sustainability
                                Overview
                                Overview


                                                     data center management and engineering consultants
                                                                 Uptimeinstitute.com/professionalservices




© 2010 Uptime Institute Professional Services, LLC
Why Uptime Institute Tiers?

• Internationally recognized de facto standard
       > Downloaded in over 110 countries
       > Tier Certifications in over 25 countries
• Only data center benchmarking system developed
  by and for data center owners
       > Owners Advisory Committee
• Encourages innovative engineering solutions
• Allows for client equipment preferences



© 2010 Uptime Institute Professional Services, LLC           11
Tiers Rate the Design

• Configuration of the site infrastructure equipment
       > Maintenance opportunities
       > Fault response
• Driven by owner’s tolerance for an outage
       > Planned or unplanned downtime
• D not address operation or l
  Do t dd            ti      location of th f ilit
                                 ti    f the facility




© 2010 Uptime Institute Professional Services, LLC              12
Tier I & Tier II

• Tier I Basic Capacity
       > Non-redundant capacity components (“N” only)
               • Critical environment power and cooling systems
       > Single distribution path
• Tier II Redundant Components
       > Redundant capacity components (N+R)
               • Engine g
                   g    generators, UPS modules, IT and UPS cooling
                                                                  g
       > Single distribution path
• Operations and Maintenance Considerations
       > Site infrastructure and Critical Environments must be shut down
         for annual maintenance and repair work
       > Installation or construction of capacity may disrupt the critical
         environment


© 2010 Uptime Institute Professional Services, LLC                       13
Tier III – Concurrently Maintainable

• Summary
       > Redundant capacity components and independent
         distribution paths
       > N t all equipment nor paths are required t b active
         Not ll      i     t      th         i d to be ti
       > Single-corded equipment can defeat the built environment
       > No runtime limits on engine-generators(ISO 8528.1)
                              engine generators(ISO
• Operations and Maintenance Considerations
       > Each and Every capacity component and distribution path
         element can be t k out of service for maintenance,
          l      t     b taken t f        i f       i t
         repair, or replacement without impacting the Critical
         Environment or IT processes


© 2010 Uptime Institute Professional Services, LLC              14
Tier IV – Fault Tolerant

• Summary
       >     Compartmentalized critical equipment
       >     ‘N’ after any failure
       >     Continuous Cooling for critical IT and UPS Systems
       >     Single-corded equipment can defeat
       >     No runtime limits on engine-generators(ISO 8528 1)
                                                         8528.1)
• Operations and Maintenance Considerations
       > Each and Every capacity component and distribution
                        y p      y       p
         path element can sustain a failure, error, planned, or
         unplanned event without impacting the Critical
         Environment o IT p ocesses
              o e t or processes

© 2010 Uptime Institute Professional Services, LLC                 15
Case Study
                                        Communications P th
                                        C     i ti     Path




                       Not Compliant with Tier IV requirements



© 2010 Uptime Institute Professional Services, LLC               16
Case Study
                                        Communications P th
                                        C     i ti     Path




© 2010 Uptime Institute Professional Services, LLC            17
Beyond Tier:
                                  Operational Sustainability
                                  O    ti   l S t i bilit
• Operational Sustainability is the management of the
  physical infrastructure to ensure long-term
  performance
       >     Staffing
       >     Training
       >     Processes & Procedures
       >     Place




© 2010 Uptime Institute Professional Services, LLC             18
Why is Operational Sustainability
                                       Important?
                                       I    t t?
• Beyond design and construction
       > Tier Classification System is design of physical equipment
       > Operational Sustainability is its ongoing operation
• Ensures management of the data center investment
  for highest performance




© 2010 Uptime Institute Professional Services, LLC                 19
Operational Sustainability Elements

• Management & Operations
       > 70% of outages are attributable to human error
       > Highest weighting
• Building Characteristics
       > Building features, design attributes, and operating
         conditions impact availability objectives
• Site Location
       > Mitigation of natural or man-made risks
             g




© 2010 Uptime Institute Professional Services, LLC             20
Energy Efficiency

• Addressed in multiple components
• Components with energy efficiency aspects:
       >     Space, power, cooling capacity management
       >     Operating set points
       >     Computer room management
       >     3rd-Party Certifications: Energ Star LEED EU Code of
                 Part Certifications Energy Star, LEED,
             Conduct




© 2010 Uptime Institute Professional Services, LLC                       21
Tier Myths and Misconceptions




                                                     data center management and engineering consultants
                                                                 Uptimeinstitute.com/professionalservices




© 2010 Uptime Institute Professional Services, LLC
Common Tier Misconceptions
                                  Addressed
                                  Add      d
• The following do not affect Tier Certification
              g
       > Utility feeds
       > Density, height of raised floor, floor loading
       > Site location, staffing, security, equipment selections
• Single points-of-failure only affect Tier IV Certification
• Tiers do not recognize fractional (Tier III 5) or increments
                                           III.5)
  (Tier III-)
• Component count (N+1, N+2, 2N, 2[N+1], S+S) is not a
  reliable indicator of Tier
• Uptime Institute Tiers are not affiliated with TIA-942


© 2010 Uptime Institute Professional Services, LLC                 23
Uptime Institute vs. TIA-942
                                                    TIA 942

• Uptime Institute
       > Developed by and for owner/operators
               • Performance-based for organizations with critical uptime needs
               • R
                 Responds t and d i
                        d to d driven b client b i
                                        by li t business case
       > Fundamental concepts that can be aligned with IT
         architecture/topology
                        p gy
               • Concurrent Maintenance, Fault Tolerance
       > Tiers (design topology) and Operational Sustainability
         (other risk and enhancements)
       > Allows and encourages innovative engineering solutions,
         client equipment preferences, and emerging technologies


© 2010 Uptime Institute Professional Services, LLC                                24
Uptime Institute Tiers vs. TIA-942
                                                TIA 942

• TIA-942
  TIA 942
       > Checklist
       > Developed by committee with engineering and
         manufacturer agendas
               f t           d
       > Component/equipment count approach to solution
       > No distinction between design topology and site
         management
       > Sites penalized for factors not affecting uptime
               • Distance from major metropolitan area
       > Compliance is not weakest link, but ‘mostly’



© 2010 Uptime Institute Professional Services, LLC          25
Julian Kudritzki
Vice President
+206.273.7993
jkudritzki@uptimeinstitute.com

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Tiers (Un vistazo a los Tiers, Mitos y concepciones erróneas)

  • 1. Data Center Summit Latinoamérica 2010 San José Costa Rica José, August 30, 2010 By Julian Kudritzki J li K d it ki data center management and engineering consultants Uptimeinstitute.com/professionalservices © 2010 Uptime Institute Professional Services, LLC
  • 2. Uptime Institute Overview data center management and engineering consultants Uptimeinstitute.com/professionalservices © 2010 Uptime Institute Professional Services, LLC
  • 3. Uptime Institute • Data center industry thought leader, collaborator, Certification body > Tier Program • Green IT Symposium • Site Uptime Networks > North America > Europe Middle East & Africa (EMEA) • Uptime Institute Professional Services © 2010 Uptime Institute Professional Services, LLC 3
  • 4. Uptime Institute Symposium Data Center Efficiency & Green Enterprise IT y p • Annual event focusing on emerging issues in enterprise g g g p computing > 1,500+ attendees > Interactive multiple tracks Interactive, • 2010 Symposium (New York, May 17-19) addressed issues relating to lean, clean, and green computing > Presentations, papers, and recordings associated with the event can be found on Web site under Path Forward v4.0 © 2010 Uptime Institute Professional Services, LLC 4
  • 5. Site Uptime Networks • Site Uptime Networks > North America > Europe Middle East & Africa (EMEA) • Knowledge community exclusively for data center owners and operators • M More information at 17:15, 31 A i f ti t 17 15 August t © 2010 Uptime Institute Professional Services, LLC 5
  • 6. Tier Program Resources • Tier Classification System y > Tier Standard: Topology > Accredited Tier Designer Technical Papers > Tier Myths & Misconceptions • Operational Sustainability > Tier Standard: Operational Sustainability (1 July 2010) > Accredited Tier Designer Papers (coming soon) http://uptimeinstitute.com/resources http://uptimeinstitute com/resources © 2010 Uptime Institute Professional Services, LLC 6
  • 7. Accredited Tier Designer • I fi t year, 99 In first elite engineers accredited in 15 countries > Session in Latin America in 2011 © 2010 Uptime Institute Professional Services, LLC 7
  • 8. Accredited Tier Specialist • F data center For d t t managers and their outside resources > First sessions in U.S. in 2010 > Session in Latin America in 2011 © 2010 Uptime Institute Professional Services, LLC 8
  • 9. Tier Certification • Thi d Third-party review t i and Certification of designs and facilities • Projects in 30 countries, including > M i Mexico > Brazil > Argentina g © 2010 Uptime Institute Professional Services, LLC 9
  • 10. Tier Classification System & Operational Sustainability Overview Overview data center management and engineering consultants Uptimeinstitute.com/professionalservices © 2010 Uptime Institute Professional Services, LLC
  • 11. Why Uptime Institute Tiers? • Internationally recognized de facto standard > Downloaded in over 110 countries > Tier Certifications in over 25 countries • Only data center benchmarking system developed by and for data center owners > Owners Advisory Committee • Encourages innovative engineering solutions • Allows for client equipment preferences © 2010 Uptime Institute Professional Services, LLC 11
  • 12. Tiers Rate the Design • Configuration of the site infrastructure equipment > Maintenance opportunities > Fault response • Driven by owner’s tolerance for an outage > Planned or unplanned downtime • D not address operation or l Do t dd ti location of th f ilit ti f the facility © 2010 Uptime Institute Professional Services, LLC 12
  • 13. Tier I & Tier II • Tier I Basic Capacity > Non-redundant capacity components (“N” only) • Critical environment power and cooling systems > Single distribution path • Tier II Redundant Components > Redundant capacity components (N+R) • Engine g g generators, UPS modules, IT and UPS cooling g > Single distribution path • Operations and Maintenance Considerations > Site infrastructure and Critical Environments must be shut down for annual maintenance and repair work > Installation or construction of capacity may disrupt the critical environment © 2010 Uptime Institute Professional Services, LLC 13
  • 14. Tier III – Concurrently Maintainable • Summary > Redundant capacity components and independent distribution paths > N t all equipment nor paths are required t b active Not ll i t th i d to be ti > Single-corded equipment can defeat the built environment > No runtime limits on engine-generators(ISO 8528.1) engine generators(ISO • Operations and Maintenance Considerations > Each and Every capacity component and distribution path element can be t k out of service for maintenance, l t b taken t f i f i t repair, or replacement without impacting the Critical Environment or IT processes © 2010 Uptime Institute Professional Services, LLC 14
  • 15. Tier IV – Fault Tolerant • Summary > Compartmentalized critical equipment > ‘N’ after any failure > Continuous Cooling for critical IT and UPS Systems > Single-corded equipment can defeat > No runtime limits on engine-generators(ISO 8528 1) 8528.1) • Operations and Maintenance Considerations > Each and Every capacity component and distribution y p y p path element can sustain a failure, error, planned, or unplanned event without impacting the Critical Environment o IT p ocesses o e t or processes © 2010 Uptime Institute Professional Services, LLC 15
  • 16. Case Study Communications P th C i ti Path Not Compliant with Tier IV requirements © 2010 Uptime Institute Professional Services, LLC 16
  • 17. Case Study Communications P th C i ti Path © 2010 Uptime Institute Professional Services, LLC 17
  • 18. Beyond Tier: Operational Sustainability O ti l S t i bilit • Operational Sustainability is the management of the physical infrastructure to ensure long-term performance > Staffing > Training > Processes & Procedures > Place © 2010 Uptime Institute Professional Services, LLC 18
  • 19. Why is Operational Sustainability Important? I t t? • Beyond design and construction > Tier Classification System is design of physical equipment > Operational Sustainability is its ongoing operation • Ensures management of the data center investment for highest performance © 2010 Uptime Institute Professional Services, LLC 19
  • 20. Operational Sustainability Elements • Management & Operations > 70% of outages are attributable to human error > Highest weighting • Building Characteristics > Building features, design attributes, and operating conditions impact availability objectives • Site Location > Mitigation of natural or man-made risks g © 2010 Uptime Institute Professional Services, LLC 20
  • 21. Energy Efficiency • Addressed in multiple components • Components with energy efficiency aspects: > Space, power, cooling capacity management > Operating set points > Computer room management > 3rd-Party Certifications: Energ Star LEED EU Code of Part Certifications Energy Star, LEED, Conduct © 2010 Uptime Institute Professional Services, LLC 21
  • 22. Tier Myths and Misconceptions data center management and engineering consultants Uptimeinstitute.com/professionalservices © 2010 Uptime Institute Professional Services, LLC
  • 23. Common Tier Misconceptions Addressed Add d • The following do not affect Tier Certification g > Utility feeds > Density, height of raised floor, floor loading > Site location, staffing, security, equipment selections • Single points-of-failure only affect Tier IV Certification • Tiers do not recognize fractional (Tier III 5) or increments III.5) (Tier III-) • Component count (N+1, N+2, 2N, 2[N+1], S+S) is not a reliable indicator of Tier • Uptime Institute Tiers are not affiliated with TIA-942 © 2010 Uptime Institute Professional Services, LLC 23
  • 24. Uptime Institute vs. TIA-942 TIA 942 • Uptime Institute > Developed by and for owner/operators • Performance-based for organizations with critical uptime needs • R Responds t and d i d to d driven b client b i by li t business case > Fundamental concepts that can be aligned with IT architecture/topology p gy • Concurrent Maintenance, Fault Tolerance > Tiers (design topology) and Operational Sustainability (other risk and enhancements) > Allows and encourages innovative engineering solutions, client equipment preferences, and emerging technologies © 2010 Uptime Institute Professional Services, LLC 24
  • 25. Uptime Institute Tiers vs. TIA-942 TIA 942 • TIA-942 TIA 942 > Checklist > Developed by committee with engineering and manufacturer agendas f t d > Component/equipment count approach to solution > No distinction between design topology and site management > Sites penalized for factors not affecting uptime • Distance from major metropolitan area > Compliance is not weakest link, but ‘mostly’ © 2010 Uptime Institute Professional Services, LLC 25