Study on e government and the reduction of administrative burden - 2014 год
Dannie Goossens
1. The Kafka project How to reform the public administration and services Dannie Goossens Administrative Simplification Agency Chancellery of the Prime Minister Castilla y Leon Permanent Delegation to the EU BRUSSELS December 9, 2009
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5. KAFKA Secretary of State for Administrative Simplification (2003-2007) Minister of Enterprises and Simplification (2008-2011 ) Vincent Van Quickenborne Federal Kafka Project in Belgium Writer
6. KAFKA Involve stakeholders Win hearts and minds Find a strong brandname Federal Kafka Project in Belgium report Citizens Businesses Civil servants test Civil servants measuring model Civil servants index museum Citizens Businesses Civil servants Businesses award contact point Citizens Businesses Civil servants
15. Administrative procedures: 4 parameters Reduction or increase of administrative burdens Federal Kafka Project in Belgium Administrative burdens Number of enterprises or citizens concerned Frequency Time needed to comply with the obligation Number of administrative formalities