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Mobility Part 1: Dealing with Devices
On Tap For Today
 Why mobility?
 The state of BYOD
 Device strategy drivers
 Mobility challenges
 Devices in the big picture
WHY MOBILITY?
Typical Workforce Composition
76%
15% 8%
Full Time
at Home
Full Time at
Office Location
Split Time between
Office/Home
53%
32%
14%
Zero Travel
Travel up
to 50%
Travel more
than 50%
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 400 U.S. end users
Drivers for Mobility Adoption
15%
17%
17%
23%
25%
26%
33%
33%
37%
41%
47%
51%
Accommodate or manage BYOD
Attract top talent
Optimize online offerings for mobile
Stay aware of cutting-edge technology
Keep up with the competition
Create new revenue opportunities
Cost savings
Mobility is part of business continuity
Higher need for employee availability
Support telecommuting/remote work
Productivity gains
Allow employee flexibility
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 400 U.S. end users
Benefits of Mobility
23%
32%
35%
46%
48%
55%
55%
58%
Opportunity to reach new market segments
New capabilities for certain job roles
Higher job satisfaction
Improved ability to collaborate
Improved ability to engage with customers
Ability to reach employees at any time
Higher productivity
Keeping employees connected
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 400 U.S. end users
THE STATE OF BYOD
Device Deployment
45%
47%
9%
Small Firms
< 100 employees
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 161 small U.S. end users/120 medium U.S. end users/119 large U.S. end users
39%
58%
3%
51%
46%
3%
Medium-Sized Firms
100-499 employees
Large Firms
500+ employees
No BYOD Partial BYOD Full BYOD
27% 26%
29%
7%
10%
Large Device
Bundle
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 400 U.S. end users
No Device
Needs
Large Device
Bundle
No Device
Needs
Compute Needs Now Compute Needs In Two
Years35%
27%
22%
7%
9%
Commonly Provided Devices
86% Laptop 76% Smartphone 61% Tablet
DEVICE STRATEGY DRIVERS
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 400 U.S. end users
Top Reasons for Device
Provisioning
Top Reasons to Allow
BYOD
44% Standardize and
consolidate IT support
29% More cost effective
22% Easier to manage security
46% Increase productivity by
allowing out-of-office access
19% Reduce costs
18%
Too difficult to stop use of
personal devices
5% Compliance regulations 17%
To allow use of familiar
devices
MOBILITY CHALLENGES
Challenges in Adopting Mobility
16%
20%
29%
30%
31%
33%
36%
45%
Finding mobile application developers
Maintaining mobile & Internet offerings
Optimizing business applications
Users not familiar with company policy
Mobility skill level of IT staff
Determining cost/ROI of mobile solutions
Making systems accessible securely
Mobility skill level of general staff
Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study
Base: 400 U.S. end users
DEVICES IN THE BIG PICTURE
The Mobility Ecosystem
Device+OS
e.g. Apple,
Samsung,
Google
Communications
e.g. Lync,
Skype, or
Native function
Public Cloud
e.g. Salesforce,
Dropbox, or
AWS-hosted systems
Private Cloud
Systems running on
Eucalyptus or
Openstack
On-premise systemsInternet
3rd Party App
Procured through
standard app
store
Custom App
Built internally or
outsourced
Mobile web
Standard browser
functionality
3G/4G
e.g. AT&T,
Verizon
Wi-Fi
Carriers,
Corporate or
Public Networks
Peripherals
e.g. keyboards
or health
monitors
Seth Robinson
srobinson@comptia.org
@sethdrobinson
For more information, contact:

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Mobility: Dealing with Devices

  • 1. Channel Bytes Mobility Part 1: Dealing with Devices
  • 2. On Tap For Today  Why mobility?  The state of BYOD  Device strategy drivers  Mobility challenges  Devices in the big picture
  • 4. Typical Workforce Composition 76% 15% 8% Full Time at Home Full Time at Office Location Split Time between Office/Home 53% 32% 14% Zero Travel Travel up to 50% Travel more than 50% Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 400 U.S. end users
  • 5. Drivers for Mobility Adoption 15% 17% 17% 23% 25% 26% 33% 33% 37% 41% 47% 51% Accommodate or manage BYOD Attract top talent Optimize online offerings for mobile Stay aware of cutting-edge technology Keep up with the competition Create new revenue opportunities Cost savings Mobility is part of business continuity Higher need for employee availability Support telecommuting/remote work Productivity gains Allow employee flexibility Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 400 U.S. end users
  • 6. Benefits of Mobility 23% 32% 35% 46% 48% 55% 55% 58% Opportunity to reach new market segments New capabilities for certain job roles Higher job satisfaction Improved ability to collaborate Improved ability to engage with customers Ability to reach employees at any time Higher productivity Keeping employees connected Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 400 U.S. end users
  • 8. Device Deployment 45% 47% 9% Small Firms < 100 employees Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 161 small U.S. end users/120 medium U.S. end users/119 large U.S. end users 39% 58% 3% 51% 46% 3% Medium-Sized Firms 100-499 employees Large Firms 500+ employees No BYOD Partial BYOD Full BYOD
  • 9. 27% 26% 29% 7% 10% Large Device Bundle Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 400 U.S. end users No Device Needs Large Device Bundle No Device Needs Compute Needs Now Compute Needs In Two Years35% 27% 22% 7% 9% Commonly Provided Devices 86% Laptop 76% Smartphone 61% Tablet
  • 11. Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 400 U.S. end users Top Reasons for Device Provisioning Top Reasons to Allow BYOD 44% Standardize and consolidate IT support 29% More cost effective 22% Easier to manage security 46% Increase productivity by allowing out-of-office access 19% Reduce costs 18% Too difficult to stop use of personal devices 5% Compliance regulations 17% To allow use of familiar devices
  • 13. Challenges in Adopting Mobility 16% 20% 29% 30% 31% 33% 36% 45% Finding mobile application developers Maintaining mobile & Internet offerings Optimizing business applications Users not familiar with company policy Mobility skill level of IT staff Determining cost/ROI of mobile solutions Making systems accessible securely Mobility skill level of general staff Source: CompTIA’s 3rd Annual Trends in Enterprise Mobility study Base: 400 U.S. end users
  • 14. DEVICES IN THE BIG PICTURE
  • 15. The Mobility Ecosystem Device+OS e.g. Apple, Samsung, Google Communications e.g. Lync, Skype, or Native function Public Cloud e.g. Salesforce, Dropbox, or AWS-hosted systems Private Cloud Systems running on Eucalyptus or Openstack On-premise systemsInternet 3rd Party App Procured through standard app store Custom App Built internally or outsourced Mobile web Standard browser functionality 3G/4G e.g. AT&T, Verizon Wi-Fi Carriers, Corporate or Public Networks Peripherals e.g. keyboards or health monitors