How are extraordinary leaders made? Martin Goodwill talks about the importance of exceptional leadership before moving on to the topic of how exceptional leaders can be created.

1. Leadership DNA … from good managers to Extraordinary Leaders Martin Goodwill, Profiles International

3. Born? … or made?

4. Neither (and both!) “ Inspirational Leaders choose to be Inspirational Leaders – they make the choices that enable them to become Inspirational Leaders ” - Steven R. Covey in The 8 th Habit

5. Why take the trouble to make Extraordinary Leaders of managers?

6. Insurance Company Management Team Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders have lower turnover

7. High Tech Company Management Leadership Team Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders have more satisfied customers

8. Statistics from The Extraordinary Leader, by Jack Zenger and Joe Folkman Great leaders make a remarkable difference Average leaders have average impact Poor leaders cause disengagement & ‘ mental turnover ’ Leadership Effectiveness Impacts Employee Engagement Leadership Effectiveness Employee Engagement

9. What ’ s special about the “ Leadership DNA ” of the Extraordinary Leader?

15. Great Leaders are Constant

16. They get results Production – Achieves Results Production – Takes Action

17. Great leaders build personal relationships with their people Development of Others – Motivates Successfully & Cultivate Individual Talents Relationships – Builds Personal Relationships

18. They accomplish long term goals by planning daily steps Leadership – Provides Direction Production – Takes Action

19. Great leaders don ’ t procrastinate Production - Takes Action

20. They see obstacles as opportunities for creative change in the organisation Production - Takes Action & Achieves Results Adaptability – Adjusts to Circumstances

21. Extraordinary leaders are extraordinary communicators Communication – Listens to Others Communication – Communicates Effectively

22. They share a contagious enthusiasm that promotes a positive attitude Development of Others – Motivates Successfully Personal Development – Displays Commitment

23. Great leaders motivate successfully Development of Others – Motivates Successfully

24. They have genuine self confidence and keep a positive outlook Adaptability – Thinks Creatively Personal Development – Displays Commitment

25. How much of this “ Leadership DNA ” your leaders / managers have? But how can you tell …

26. “ Inspect what you expect! ” You must:

27. “ One of the hardest tasks of leadership is understanding that you are not what you are, but what you're perceived to be by others ” Edward L. Flom

28. Leadership DNA … from good managers to Extraordinary Leaders