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Yuan Chun Hsu, NMDL, 2011
Goals!!
 Optimize
        Social Networking Sites:
 Facebook, Twitter, YouTube

 IncreaseSales: Both smartphones (the old
 product line) and tablets (the new
 product line)!

 Increase   customers’ loyalty.
Challenge??
 Strong
 Competitors!

 Customers   are
 not loyal…



                After monitoring, the main competitors
                are Apple, Samsung, and BlackBerry
Social Media               71,297 subscribers




                            1,003,935 like this



Now, HTC engaged in
developing
Social Networking Sites.
                              395,951 followers
Improvement!
 Facebook:More information on local
  Facebook page (e.g. HTC USA)

 Twitter:
         Make sure other social media can
  be found the link of Twitter

 YouTube:   More interesting videos and
  give links on Facebook page and Twitter
Google Adwords

 It                         • Much cheaper!
     is much cheaper than using traditional
  media to do advertising. • Much easier!
                             • Monitor the effectiveness
 It is much easier to design ain any time! ad
                                keyword
  than making a commercial or a print ad.
 It allows you to monitor your campaign
  effectiveness in any time.
Keywords
mobile phone

       cell phone

smartphone

          tablet
Since the need of tablet is increasing, the searches are high.
The tablet product line from HTC is well developed so it
might trigger visitors who seek tablet buying HTC products.
The budget includes the
                                  personnel expense, Facebook

  Budget                           and YouTube ads, and some
                                     other campaigns expense.
                                         Adwords $180,000
                                         Facebook $90,000
            Twitter
             20%           Google           Twitter $90,000
                           Adwords        YouTube $90,000
  YouTube                    40%             ___________
    20%                                    ONLY $450,000
                Facebook
                   20%
                                                per year


Unlike traditional advertising, social media cost less but gain
more awareness from consumers. Moreover, you can contact
with consumers directly and then enhance their loyalty!
Timeline
6   months
      Optimize social networking sites

8   months
      Hold campaigns through social media

 12   months
        Increase sales and enhance loyalty!
Metrics of Success




Monitor the “like” on Facebook, tweet and retweet on
Twitter, the number of YouTube channel subscribers.
Using Google Alerts to monitor the news releases.

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HTC online strategy

  • 1. Yuan Chun Hsu, NMDL, 2011
  • 2. Goals!!  Optimize Social Networking Sites: Facebook, Twitter, YouTube  IncreaseSales: Both smartphones (the old product line) and tablets (the new product line)!  Increase customers’ loyalty.
  • 3. Challenge??  Strong Competitors!  Customers are not loyal… After monitoring, the main competitors are Apple, Samsung, and BlackBerry
  • 4. Social Media 71,297 subscribers 1,003,935 like this Now, HTC engaged in developing Social Networking Sites. 395,951 followers
  • 5. Improvement!  Facebook:More information on local Facebook page (e.g. HTC USA)  Twitter: Make sure other social media can be found the link of Twitter  YouTube: More interesting videos and give links on Facebook page and Twitter
  • 6. Google Adwords  It • Much cheaper! is much cheaper than using traditional media to do advertising. • Much easier! • Monitor the effectiveness  It is much easier to design ain any time! ad keyword than making a commercial or a print ad.  It allows you to monitor your campaign effectiveness in any time.
  • 7. Keywords mobile phone cell phone smartphone tablet Since the need of tablet is increasing, the searches are high. The tablet product line from HTC is well developed so it might trigger visitors who seek tablet buying HTC products.
  • 8. The budget includes the personnel expense, Facebook Budget and YouTube ads, and some other campaigns expense. Adwords $180,000 Facebook $90,000 Twitter 20% Google Twitter $90,000 Adwords YouTube $90,000 YouTube 40% ___________ 20% ONLY $450,000 Facebook 20% per year Unlike traditional advertising, social media cost less but gain more awareness from consumers. Moreover, you can contact with consumers directly and then enhance their loyalty!
  • 9. Timeline 6 months Optimize social networking sites 8 months Hold campaigns through social media  12 months Increase sales and enhance loyalty!
  • 10. Metrics of Success Monitor the “like” on Facebook, tweet and retweet on Twitter, the number of YouTube channel subscribers. Using Google Alerts to monitor the news releases.

Hinweis der Redaktion

  1. (The campaigns will be more successful than before since we have optimized the social networking sites!)