Dccsmf oct11-cornwall

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Carl Haggerty

from DCCSMF October 2011

Reisen Technologie

147 homes 238 businesses flooded What happened

Schools, roads and rail link closed What happened

Fast and helpful advice Our aims Joint response with partners Key messages via media, website and twitter

Silver control, multi agency comms group, daily updates What we did

Info pack, helpline, public meetings, advice centres What we did

25 media calls by 10am on day one Results

Results Visits by Prince Charles and the Prime Minister

Conclusion Praised by Prince Charles and David Cameron

Conclusion CIPR Excellence Award for Crisis Communication Shortlisted for CIPR Pride Award for Crisis Communication

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