IBM Smarter Water Keynote, IWA Montreal September 2010

Dr. Cameron Brooks – Director, Advanced Water Management, IBM Big Green Innovations

Let’s Build a Smarter Planet:
Smarter Water Management
IWA World Water Congress & Exhibition, Montreal
September 22, 2010

© 2010 IBM Corporation

Let’s build a smarter planet: IBM Smarter Water Management

Agenda

The Opportunity

Collaborative Innovation

Critical Success Factors

2 © 2010 IBM Corporation


Something profound is happening…

INSTRUMENTED INTERCONNECTED INTELLIGENT
We now have the ability People, systems and We can respond to changes
to measure, sense and objects can communicate quickly and accurately,
see the exact condition and interact with each and get better results
of practically everything. other in entirely new ways. by predicting and optimizing
for future events.



What does it mean to be a Smart City?

Measuring, Monitoring, Modeling and Managing

Sensing Metering
Data collection

Incentives and actions to change behavior

Incentives and actions to change behavior
Real Time
Feedback to user and data source;

Feedback to user and data source;
Data Integration
Data Integration

Real Time Comparison of
+ Historical Data historical data, with
newly collected data

Data Modeling Data modeling and
analytics to create
+ Analytics
insights from data to
feed decision support
and actions
Visualization Source: IBM Corporate Strategy
+ Decisions



Intelligent systems that gather, synthesize and apply information will
change the way entire industries operate.

Smart water Smart traffic Smart energy
Use real-time traffic prediction Analyze customer usage and
Apply monitoring and and dynamic tolling to reduce provide customized products and
management technologies to congestion and its byproducts services that help to boost
help optimize the availability, while positively influencing efficiency from the source through
delivery, use, and quality of related systems. the grid to the end user.
water as well as related
systems including energy and
chemical treatment.
Congestion

Water
Energy grid

Chemicals
Energy

Carbon
Carbon emissions
emissions

Noise Energy
Energy pollution sources

Public
transportation Smart home



Smarter Planet Progression Path
Unique value realized

1 Prepare for a Smarter
Systematic Approach 2 Build an Integrated
Management System 3 Optimize
Management Across
Multiple Domains

Optimize
Outcomes
Analyze
Patterns
Manage Value realized
Data
Mass application of community
Leverage real-time data and insights and predictive analytics to
Focus on integrated existing new instrumentation to fill water enable intelligent decision support
data sources to enable information gaps, spot new and strategic risk management
collaboration and increase patterns, and further increase
innovation capacity innovation capacity



Smarter Water Management means enabling higher levels
collaboration and innovation across value chains and ecosystems

A lot more data is Access to this Allowing us to become
needed to fully information will ensure smarter in how we
understand, model and that we don’t just fix or consume and pay for
predict how water flows rebuild existing water.
around this planet – from infrastructure, but to do it
natural water sources, to better and smarter .
how it is consumed; and Recycled/Treated
what the impacts and
dependencies are on Natural Raw Clean
Sewage
other resources. Water Water Water Consumers
Treatment
Sources Transport Supply



The Smart Water Network’ - a 21st Century System
Information Technology Enables
Sensing and monitoring of physical
infrastructure, integrated with proactive
asset management
Streaming data systems for critical
operations, enabling rapid, real-time
decision making
IT infrastructure to manage information
across multiple water organizations &
constituents, enabling system-level
decisions
Advanced analytics with predictive
capability and modeled decision support

All enabling more efficient operations
and providing decision support capability



Much of Water Management is Improving Information Flow & Use

“Today’s decisions and policies
will shape our water future…The
effectiveness of those decisions
depends on the quality of
information …In addition to
improved water data the United
States should develop and
expand …forecasting and
predictive models and
systems… to educate and
influence water use behavior of
individual[s], businesses and
resource managers”
Source: NSTC, “A Strategy For Federal Science And Technology To Support Water
Availability And Quality In The United States, - Report Of The National Science And
Technology Council Committee On Environment And Natural Resources Subcommittee on
Water Availability and Quality”, September 2007



Strategic Water Information Water Management platform usage

Integrated set of Stakeholders (as examples)
Usage and
technologies, data Water Contractors/
Discharge The public
and tools Authorities customers
(from multiple sources and systems)

Run-off
Leisure Local
Agriculture
industry governments
Quantity
Data types (as examples)

Federal Other water The
agencies agencies Environment
Quality

Environment/
Ecology
Collaborative uses (as examples)
Climate
Water
Water quality Water
quantity/
management allocation
Economic source mgmt

Habitat Public
Geology/ Research
conservation awareness
hydrology
Impact Land use
Energy data assessments Compliance
planning



Sonoma County Water Agency – Collaboration Platform



Current SOP Operator Chat



Benefits of a “Collaboration Platform”

Foundation of a common goal – the optimal use of water within the SCWA
service area through information transparency and sharing
– Provides an information backdrop to support efforts to balance between
surface and ground water supplies, conservation, and recycling for the
benefit of the region
– Communication/outreach tool to the Public & stakeholders
– Provide tool to optimize or balance water supply portfolios to meet demands
– Overcome organizational fragmentation – establish collaboration /
cooperation
Improved Operations - Increased utilization of data from a variety of sources
will lead to improved overall operation and planning
– SCWA, its Contractors, and other Policy makers base decisions on more
complete data
– Provide tool to track overall energy requirements for water delivery and
treatment
Emergency Regional Response Portal
– Coordinated regional response to flooding, seismic events, wildfires, etc.


SmartBay Natural Water System Management Solution for Galway Bay

Real-time advanced analytics system developed in
partnership with Ireland Marine Institute

Marine research infrastructure of sensors and
computational technology interconnected across
Galway Bay collecting and distributing information on:
– coastal conditions
– pollution levels
– marine life

Streaming real-time intelligence to allow better
decision-support related to:
– Weather threats
– Pollution alerts
– Algal bloom prediction
– Rogue waves, etc

The monitoring services, delivered via the web and
other devices, benefits tourism, fishing, aquaculture Adapted from Smart Bay reference documentation
and the environment

14
See video at http://www.youtube.com/watch?v=n2XakurQCgU © 2010 IBM Corporation


Smart Bathing Water Quality Monitoring Project with Ireland EPA
Developed in collaboration with Ireland
EPA, the portal provides up to date
information about bathing areas across
the country.

The map-based website, provides the
latest information, supplied by local
authorities, on compliance status with
EU bathing water quality standards at
the 131 designated bathing sites around
the country.

Anyone setting out for the beach will be
able to log on and see the latest results
of water quality along with details such
as lifeguard availability, blue flag status,
tides and weather forecast

Bathing water quality data that is
uploaded directly to the site by local
authorities will be used by the EPA, to
assess the overall compliance of a
bathing area with EU standards,

http://www.bathingwater.ie/



River and Observatory Network for the Hudson

See video at http://www.youtube.com/watch?v=3okDzTeb4qI


Smart Water Metering: managing customer water use in areas of
increasing water stress
IBM / partner install, upgrade Meters report as frequently as IBM installs or provides as a service IBM Maximo / SAP enables
and/or network advanced every 15 minutes either via the main billing system, or can run meter management and
wireless meters in homes and cellphone or Wimax, or less the entire billing service on an maintenance - meter
businesses. frequently via short range outsourced basis. performance and failure
protocol to a drive-by reader. can be tracked remotely.

Meters can provide the home The system as a whole provides More accurate meters provide
or business owner with more granular data on usage better information in assets to
immediate data on water trends and can alert of immediate inform capital & operational
consumption. This is known and longer term problems. investment decisions
to promote water economy.


Enemalta and Water Services Corporations
Building a smarter energy and water system

Business challenge:
• Electricity is generated entirely by imported fossil fuel
• Electrically powered desalination plants provide half if water supply.
• Rising sea levels threaten Malta’s underground freshwater source.

Solution:
• Internal transformation process geared towards increased efficiency
and delivering affordable, secure energy while protecting environment
• Nationwide smart grid and a fully integrated electricity and water
system.
• 250,000 interactive meters will monitor electricity usage in real time,
set variable rates, and reward customers who consume less energy
and water.

Benefits:
Data from the intelligent meters can be analyzed to help lower costs,
adopt efficient and sustainable consumption patterns and cut
greenhouse gas emissions
By addressing water and power issues as a system citizens can make
smarter decisions about how and when they use power



Smarter Metering Project – Dubuque, Iowa

Instrumented
Dubuque replacing all water meters with smarter meters
Dubuque installing low-flow devices to batch water
7% expected increase in revenue from accurate billing

Interconnected
All meters communicate 15 minute reads through wireless systems
Community Engagement leverages an interconnected people system

Intelligent
Dubuque wants to conserve water, avoid water wastage. Conserving water can
also help consumers lower bills that are set to go up due to new metering
IBM Research working with City, Water utility and 250 pilot residences and
providing platform for all stakeholders to process and analyze consumption.
Strategy is to leverage information, alerts and insights to encourage change in
behavior resulting in conservation and fixing of leaks
Present analysis in a simple, user-friendly form, game-based approach


Addressing Non-Revenue Water using Analytics and Optimization
Leakage or Theft Detection at the Leakage Detection at the Network Level
Residential Level using optimization

Understand usage patterns and detect Find “optimal” location of leak(s) to explain
anomalies for low and high consumption difference between actual measurements
to detect leakage, theft or faulty meters and model predicted measurements

Leakage Reduction using Dynamic Optimal Valve Placement for
Pressure Control Pressure Reduction

Create optimization model to adjust the Use an optimization model to find the
pressure dynamically so that only the optimal number of valves, and their
required flow will be supplied yielding cost location, so as to enable the most effective
reduction in energy and water achieved. pressure management

20


Non Revenue Water – Advanced Analytics
Machine-learning based techniques to detect anomalies, analyze trends, understand
behavioral models and provide usage predictions

Normal Consumption Low Consumption Anomaly

21
High Consumption Anomaly Spike Anomaly © 2010 IBM Corporation


Analytics Driven Asset Management

Preventive Maintenance Demand Management

Develop analytics which can lower Understand water usage patterns to
the cost of preventive maintenance. support pricing and demand management.

Customer Service Lower Costs – Work Management

Develop analytics which can improve the Lower the operational cost of water
quality of service (uninterrupted, high utilities by effective crew scheduling
quality water) for water utility customers and optimal rolling stock use

22


DC Water & Sewer Authority - Failure Analysis Example:
Hydrants with more than 3 leak problems in the last 3 years



Automated scheduling in a user selected zone of the city

User selected
region for
scheduling

Goal:
•Number of Crews = 2
•Shifts: 1 day shift per crew
•Objective: Assign as many WO’s as
possible to each crew, while maximizing
the sum of the priority of the WO’s while
24
meeting constraints of shift duration,
© 2010 IBM Corporation
lunch break & travel time.


Automatically generated spatially sensitive schedules – shown in blue



Fine scale weather prediction
+ Storm Impact and Response Prediction
The Problem:
1. Weather causes damage and outages
2. Outages require restoration
3. Restoration takes time, people, money Weather
prediction

We build model of the situation (over location and time)
covering weather observations, storm damage Damage
and related infrastructure data prediction

• Wind, rain, lightning, location and duration
• Real time environmental conditions Resource
• Demographics of effected area requirement
• Impact locations, timing and response options prediction

Restoration
= better real time and predictive management time
& importantly a faster recovery prediction


Smarter Stormwater Management - Optimizing Existing System Capacity
Innovative technologies such as High resolution weather and flooding models
Smart Manhole Covers are used are used to generate accurate flood maps with
to detect sewer flow levels specifics on impact areas
Wireless network links
monitoring devices to
central command center

Stormwater Management
Data can also drawn from more Command Center
traditional SCADA/sensors systems.

Advanced analytics and
optimization engines
generate recommended
actions for flood avoidance

Search for all assets of the
Type ‘natural channel’ with
Valves, pumps or inflatable
condition = 3 in this area.

Sewer system data can also be Results are highlighted in
blue dams are controlled
linked with asset & workflow tools All assets of the same
type in this area
highlighted in blue
dynamically to balance
to manage any specific inline sewer storage and
maintenance requests avoid potential overflows.



Smart Levee Example – IjkDijk
• Netherlands project to understand what this
“instrumented” levee will “look and feel like” as
it breaks

• Multiple sensor types create a reference real-
time “signature” from inside the levee, as
hydraulic pressure builds up until the levee
bursts (last burst was October 2008). Also
tests:
– Effectiveness of different sensor types and
applicability to levee management
– Applicability of numerical models
“Because of the increasing complexity of
water management in densely built deltaic
• IBM is undertaking integration, working with regions…a more accurate and more
TNO (NL Government scientific research continuous insight into the functional quality
organization) of water management infrastructures will
become increasingly important…occasional
measurement and manual data processing
procedures will no longer be sufficient…”
Source: “The Ijkdijk” (Ijkdijk brochure)


IBM Global Government and Education

Leveraging the power
of the community

Connected citizens
contribute – and that can
make many things better.

30transparent © IBM Corporation 2010


Creek Watch: Smarter Water through Citizen Science

Exploration into using mobile devices to capture data
– participatory data gathering with many users
– data provides new opportunities for analysis

• Proof of Concept
– Collect simple environmental data about
waterways
– Capture “citizen science” data / photos
• Location (GPS) and time - stamped
• Water level, water flow, trash
• IBM Research developing app in
consultation with the California Water
Board and volunteer watershed groups

http://www.youtube.com/watch?v=_--6KAptDL4


IBM Corporate Citizenship:
Enabling Cleaner Water & Reducing Water-Borne Disease

IBM's World Community Grid, a global network of PCs
• Helping University of Virginia (U.S.) model and predict
effects of commercial development, fishing and agriculture
on Chesapeake Bay
• Assisting Tsinghua University (China) develop effective &
efficient water filtering for desalination and good health by
simulating flow through carbon nanotubes
• Enabling Inforium Bioinformatics & FIOCRUZ-Minas (Brazil)
to seek cures for schistosomiasis

The Nature Conservancy & IBM:
• Providing watershed managers with software on "Rivers for
Tomorrow," a free Web site.
• Offers satellite pictures, environmental data, and analytics.
• Worldwide: starting in Brazil, then Africa, China, U.S..


Smarter River Basin Management:
Water for Tomorrow Project

Combines rich graphics
and dynamic mapping
capabilities

Enables users to
visualize the effects of
different management
scenarios on the overall
health of their river
basin

Use map technologies
similar to Google Earth
to locate and analyze a
local river basin

Enables collaboration
between colleagues
working to develop
sustainable water
resources policies

Go to Flow


Peterborough – Sustainable City Visualization
A way of visualizing a city’s environmental performance and harnessing
information to drive understanding, collaboration and speed of change

City Recycling

Urban Water Loss
River Quality

Building C02
ing
ers tand
Und

ation
Inform Getting Value out of Existing Data,
ms
s yste Creating New Meaning
and
sors
sen Engaging and Empowering Citizens,
a fr om
Dat Driving Social Change


Peterborough – Flood Risk Example



CityOne – A Smarter Planet Game
CityOne is a city simulator that models a number of factors that are distilled into a few metrics
for the player (such as Citizen Happiness, Business Climate, etc.)
Problems in the city manifest as “events”, which in turn are addressed by applying “solutions”.
The strategy comes from deciding which solutions have the most impact on the city (based on
the city infrastructure and industry budgets).



The Challenge of a Smarter Planet

Do you know enough, at the scale of the problem?
Can you make sense of it?
Can you act on it?
Do you have the collaborative relationships you need with others?

Instrumented

INNOVATION
&
LEADERSHIP

Intelligent
Interconnected


We’ve only just begun to
uncover what is possible on
a smarter planet.
The world will continue to become smaller, flatter and
smarter. We are moving into the age of the globally
integrated and intelligent economy, society and planet.

By systemically managing water and energy use, as
well as carbon emissions, smart organizations will
realize true sustainability while achieving real business
benefits—driving growth at the individual,
organizational and population levels.

Let’s work together to drive
real progress in our world.


For more information & materials

Smarter Water Management Thought
Leadership
http://www.ibm.com/smarterplanet/water

Solutions Home Page
http://www.ibm.com/green/water

GIO Report on Oceans and Water
http://www.ibm.com/ibm/gio/water.html

IBM Water Management Pains
Summary Report
http://www-
935.ibm.com/services/us/gbs/bus/pdf/i
bm-water-pains-report-jan09.pdf


IBM Smarter Water Keynote, IWA Montreal September 2010

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