SlideShare ist ein Scribd-Unternehmen logo
1 von 50
PUSH vs. PULL Interactive B2B Marketing Brian Joosse Director, Interactive Initiatives ARENDS Chicago
Go Cubs!
Rules  ,[object Object],[object Object],[object Object],[object Object]
PUSH and PULL  Definitions (for Interactive) ,[object Object]
Interactive Push ,[object Object],[object Object]
Interactive Push Examples ,[object Object],[object Object],[object Object],[object Object]
Interactive Pull ,[object Object]
Facts of Web Life ,[object Object],[object Object],[object Object]
Wrong Metaphor
Also Wrong Metaphor
a web site is more like…
A Web Site… ,[object Object],[object Object],[object Object],[object Object],[object Object]
VERY PASSIVE ,[object Object],[object Object]
PUSH Vocabulary Examples ,[object Object],[object Object],[object Object],[object Object]
Can’t Do This
This is more likely to work serve it to  the right users  and they will eat it
Interactive Pull ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
MORE Interactive Pull ,[object Object],[object Object],[object Object],[object Object]
Classic B2B is PUSH-y ,[object Object],[object Object],[object Object],[object Object],[object Object]
Interactive B2B: PULL ,[object Object],[object Object],[object Object],[object Object]
A Different Way of Thinking ,[object Object],[object Object],[object Object]
PULL is Very User-Centric ,[object Object],[object Object],[object Object],[object Object],[object Object]
Usability Guru ,[object Object],[object Object]
 
 
PULL  ,[object Object],[object Object],[object Object],[object Object],[object Object]
PULL  ,[object Object],[object Object],[object Object]
On the Web, WE CAN MEASURE SUCCESS!
Typical Success Metrics ,[object Object],[object Object],[object Object],[object Object]
PULL Tactics Can Still  Actively Help B2B Sales here’s an example
Let us Consider the Sales Cycle
…or Funnel
BUY Cycle
How Does Your Client’s  Sales Force Sell? ,[object Object],[object Object]
Same Thing on Web Site ,[object Object],[object Object],[object Object],[object Object]
Customer Stages Along  the B2B Buy Cycle ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User-Centered Web Content ,[object Object],[object Object],[object Object]
User-Centered Web Content Start Page: Job Shop  Owner UNAWARE Learn About The Problem RESEARCHING Learn About  Solutions DETERMINING Why We Are the Right Solution DECIDING Value, Price, Peer  Acceptance AWAITING/ USING Support Related items
Stage 1: Unaware ,[object Object],[object Object],[object Object],[object Object]
Stage 2: Researching ,[object Object],[object Object],[object Object],[object Object]
Stage 3: Determining ,[object Object],[object Object],[object Object],[object Object]
Stage 4: Deciding ,[object Object],[object Object],[object Object],[object Object]
Stage 5/6: Awaiting, Using ,[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANT: Need Call to Action ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Tracking Our Success –  Possible Metrics ,[object Object],[object Object],[object Object]
How Do They Find Us? ,[object Object],[object Object],[object Object],[object Object]
How Do They Find Us? ,[object Object],[object Object],[object Object],[object Object]
In conclusion ,[object Object],[object Object],[object Object]
One Other Example of PULL Thanks!
Radio Advertising  Prince Golden Egg Noodles From Stan Freberg

Weitere ähnliche Inhalte

Was ist angesagt?

Chap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate AdvertisingChap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate Advertising
Phoenix media & event
 
Ch18 Managing Mass Communications: A Visual Model
Ch18 Managing Mass Communications: A Visual ModelCh18 Managing Mass Communications: A Visual Model
Ch18 Managing Mass Communications: A Visual Model
beapacheco
 
Rural marketing module 5
Rural marketing module 5Rural marketing module 5
Rural marketing module 5
Roy Thomas
 
Advertising
Advertising Advertising
Advertising
Navya Jayakumar
 
Bba 304 advertising and sales
Bba 304   advertising and salesBba 304   advertising and sales
Bba 304 advertising and sales
smumbahelp
 

Was ist angesagt? (20)

Cloud marketing strategy
Cloud marketing strategyCloud marketing strategy
Cloud marketing strategy
 
Chap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate AdvertisingChap17 Public Relations, Publicity, And Corporate Advertising
Chap17 Public Relations, Publicity, And Corporate Advertising
 
Marketing communication strategies for start-ups & early stage companies
Marketing communication strategies for start-ups & early stage companies Marketing communication strategies for start-ups & early stage companies
Marketing communication strategies for start-ups & early stage companies
 
Media and communication strategy
Media and communication strategyMedia and communication strategy
Media and communication strategy
 
Marketing in travel & tourism
Marketing in travel & tourismMarketing in travel & tourism
Marketing in travel & tourism
 
DESIGINING OF SALE & DISTRIBUTION CHANNEL FOR A HEALTHCARE COMPANY
DESIGINING OF SALE & DISTRIBUTION CHANNEL FOR A HEALTHCARE COMPANYDESIGINING OF SALE & DISTRIBUTION CHANNEL FOR A HEALTHCARE COMPANY
DESIGINING OF SALE & DISTRIBUTION CHANNEL FOR A HEALTHCARE COMPANY
 
The Power of Pull Marketing
The Power of Pull MarketingThe Power of Pull Marketing
The Power of Pull Marketing
 
ADVERTISING - A MARKETING TOOL
ADVERTISING - A MARKETING TOOLADVERTISING - A MARKETING TOOL
ADVERTISING - A MARKETING TOOL
 
Importance of advertising in modern marketing
Importance of advertising in modern marketingImportance of advertising in modern marketing
Importance of advertising in modern marketing
 
Brand strategy to communication
Brand strategy to communicationBrand strategy to communication
Brand strategy to communication
 
The changing face of consumer behaviour in the digital age FOR BCOM , CA, CM...
The changing face of consumer behaviour  in the digital age FOR BCOM , CA, CM...The changing face of consumer behaviour  in the digital age FOR BCOM , CA, CM...
The changing face of consumer behaviour in the digital age FOR BCOM , CA, CM...
 
Ch18 Managing Mass Communications: A Visual Model
Ch18 Managing Mass Communications: A Visual ModelCh18 Managing Mass Communications: A Visual Model
Ch18 Managing Mass Communications: A Visual Model
 
Product marketing manager communication skills pdf
Product marketing manager communication skills pdfProduct marketing manager communication skills pdf
Product marketing manager communication skills pdf
 
Amazon Go
Amazon GoAmazon Go
Amazon Go
 
Rural marketing module 5
Rural marketing module 5Rural marketing module 5
Rural marketing module 5
 
Advertising and marketing communication
Advertising and marketing communicationAdvertising and marketing communication
Advertising and marketing communication
 
Advertising
Advertising Advertising
Advertising
 
Effective advertising techniques
Effective advertising techniquesEffective advertising techniques
Effective advertising techniques
 
Bba 304 advertising and sales
Bba 304   advertising and salesBba 304   advertising and sales
Bba 304 advertising and sales
 
Features of Advertisements
Features of AdvertisementsFeatures of Advertisements
Features of Advertisements
 

Andere mochten auch

The future of marketing and advertising
The future of marketing and advertisingThe future of marketing and advertising
The future of marketing and advertising
RebekahDower
 
PresentacióN Vqv1
PresentacióN Vqv1PresentacióN Vqv1
PresentacióN Vqv1
guest084457
 
Winter Meeting 2008 Turkey Promo Pres
Winter Meeting 2008 Turkey Promo PresWinter Meeting 2008 Turkey Promo Pres
Winter Meeting 2008 Turkey Promo Pres
netobaron
 
Dualcover
DualcoverDualcover
Dualcover
kareem
 
Quranic supplication (Duas) from The Only God (Allah)
Quranic supplication (Duas) from The Only God (Allah)Quranic supplication (Duas) from The Only God (Allah)
Quranic supplication (Duas) from The Only God (Allah)
Fawad Kiyani
 
Tendering a makerting tool
Tendering   a makerting toolTendering   a makerting tool
Tendering a makerting tool
Malavika Varma
 

Andere mochten auch (20)

The future of marketing and advertising
The future of marketing and advertisingThe future of marketing and advertising
The future of marketing and advertising
 
The Allegro: a product-feature parable
The Allegro: a product-feature parableThe Allegro: a product-feature parable
The Allegro: a product-feature parable
 
Can Digital Marketing Replace Traditional Marketing
Can Digital Marketing Replace Traditional MarketingCan Digital Marketing Replace Traditional Marketing
Can Digital Marketing Replace Traditional Marketing
 
Marketing past present and future
Marketing past present and futureMarketing past present and future
Marketing past present and future
 
New Media Session for NLB Staff June25 09
New Media Session for NLB Staff  June25 09New Media Session for NLB Staff  June25 09
New Media Session for NLB Staff June25 09
 
ED610 Final
ED610 FinalED610 Final
ED610 Final
 
Презентация Гая Ханова
Презентация Гая ХановаПрезентация Гая Ханова
Презентация Гая Ханова
 
PresentacióN Vqv1
PresentacióN Vqv1PresentacióN Vqv1
PresentacióN Vqv1
 
Winter Meeting 2008 Turkey Promo Pres
Winter Meeting 2008 Turkey Promo PresWinter Meeting 2008 Turkey Promo Pres
Winter Meeting 2008 Turkey Promo Pres
 
Otizmi tanımak
Otizmi tanımakOtizmi tanımak
Otizmi tanımak
 
Dualcover
DualcoverDualcover
Dualcover
 
Crowdfunding Workshop in Orkney
Crowdfunding Workshop in OrkneyCrowdfunding Workshop in Orkney
Crowdfunding Workshop in Orkney
 
Quranic supplication (Duas) from The Only God (Allah)
Quranic supplication (Duas) from The Only God (Allah)Quranic supplication (Duas) from The Only God (Allah)
Quranic supplication (Duas) from The Only God (Allah)
 
Outsourcing : How not to get screwed
Outsourcing : How not to get screwedOutsourcing : How not to get screwed
Outsourcing : How not to get screwed
 
Prognosis : Your Diagnosis
Prognosis : Your DiagnosisPrognosis : Your Diagnosis
Prognosis : Your Diagnosis
 
RSS Exhibitors Forum Marketing Special
RSS Exhibitors Forum Marketing SpecialRSS Exhibitors Forum Marketing Special
RSS Exhibitors Forum Marketing Special
 
una breve storia del software libero in brasile
una breve storia del software libero in brasileuna breve storia del software libero in brasile
una breve storia del software libero in brasile
 
VIB - Very Important Bundles
VIB - Very Important BundlesVIB - Very Important Bundles
VIB - Very Important Bundles
 
Pat Moriarty Test
Pat Moriarty TestPat Moriarty Test
Pat Moriarty Test
 
Tendering a makerting tool
Tendering   a makerting toolTendering   a makerting tool
Tendering a makerting tool
 

Ähnlich wie Interactive Marketing Push and Pull

How Prepared Are We for Customer 2.0? by Juliann Grant, Telesian Technology
How Prepared Are We for Customer 2.0? by  Juliann Grant, Telesian TechnologyHow Prepared Are We for Customer 2.0? by  Juliann Grant, Telesian Technology
How Prepared Are We for Customer 2.0? by Juliann Grant, Telesian Technology
ISA Marketing & Sales Summit
 
Lecture 10 - B2B Marketing & Digital Customer Relationship Management.pptx
Lecture 10 - B2B Marketing & Digital Customer Relationship Management.pptxLecture 10 - B2B Marketing & Digital Customer Relationship Management.pptx
Lecture 10 - B2B Marketing & Digital Customer Relationship Management.pptx
FaizanGul6
 
Prospecting for Website Sales Teams
Prospecting for Website Sales TeamsProspecting for Website Sales Teams
Prospecting for Website Sales Teams
mindi76
 

Ähnlich wie Interactive Marketing Push and Pull (20)

Haas 2009 Riemer Weigend
Haas 2009 Riemer WeigendHaas 2009 Riemer Weigend
Haas 2009 Riemer Weigend
 
Marketing Strategies That Enable Sales Force Success
Marketing Strategies That Enable Sales Force SuccessMarketing Strategies That Enable Sales Force Success
Marketing Strategies That Enable Sales Force Success
 
Pete Jakob, IBM
Pete Jakob, IBMPete Jakob, IBM
Pete Jakob, IBM
 
Organic Gardener's Guide to Lead Nurturing
Organic Gardener's Guide to Lead NurturingOrganic Gardener's Guide to Lead Nurturing
Organic Gardener's Guide to Lead Nurturing
 
Marketing Your Radon Business
Marketing Your Radon BusinessMarketing Your Radon Business
Marketing Your Radon Business
 
How Prepared Are We for Customer 2.0? by Juliann Grant, Telesian Technology
How Prepared Are We for Customer 2.0? by  Juliann Grant, Telesian TechnologyHow Prepared Are We for Customer 2.0? by  Juliann Grant, Telesian Technology
How Prepared Are We for Customer 2.0? by Juliann Grant, Telesian Technology
 
Generating Leads From Your Website
Generating Leads From Your WebsiteGenerating Leads From Your Website
Generating Leads From Your Website
 
Session 3 Yean Cheong
Session 3   Yean CheongSession 3   Yean Cheong
Session 3 Yean Cheong
 
Attracting, Engaging and Converting in the Buyer 2.0 World
Attracting, Engaging and Converting in the Buyer 2.0 WorldAttracting, Engaging and Converting in the Buyer 2.0 World
Attracting, Engaging and Converting in the Buyer 2.0 World
 
CMS-ContentMarketingProgrammes
CMS-ContentMarketingProgrammesCMS-ContentMarketingProgrammes
CMS-ContentMarketingProgrammes
 
Week 6: Planning Workshop
Week 6: Planning WorkshopWeek 6: Planning Workshop
Week 6: Planning Workshop
 
HowtoSell.pdf
HowtoSell.pdfHowtoSell.pdf
HowtoSell.pdf
 
Using Social media in b2b marketing
Using Social media in b2b marketingUsing Social media in b2b marketing
Using Social media in b2b marketing
 
Overview Of EMarketing
Overview Of EMarketingOverview Of EMarketing
Overview Of EMarketing
 
Put social in your sales process and get to the next level
Put social in your sales process and get to the next levelPut social in your sales process and get to the next level
Put social in your sales process and get to the next level
 
Lecture 10 - B2B Marketing & Digital Customer Relationship Management.pptx
Lecture 10 - B2B Marketing & Digital Customer Relationship Management.pptxLecture 10 - B2B Marketing & Digital Customer Relationship Management.pptx
Lecture 10 - B2B Marketing & Digital Customer Relationship Management.pptx
 
Helping companies do better business with the right content by @JGCommunication
Helping companies do better business with the right content by @JGCommunicationHelping companies do better business with the right content by @JGCommunication
Helping companies do better business with the right content by @JGCommunication
 
Helping companies do better business with the right content pontus staunstr...
Helping companies do better business with the right content   pontus staunstr...Helping companies do better business with the right content   pontus staunstr...
Helping companies do better business with the right content pontus staunstr...
 
Digitalunderstanding
DigitalunderstandingDigitalunderstanding
Digitalunderstanding
 
Prospecting for Website Sales Teams
Prospecting for Website Sales TeamsProspecting for Website Sales Teams
Prospecting for Website Sales Teams
 

Kürzlich hochgeladen

Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 

Kürzlich hochgeladen (20)

Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1Katrina Personal Brand Project and portfolio 1
Katrina Personal Brand Project and portfolio 1
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
New 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck TemplateNew 2024 Cannabis Edibles Investor Pitch Deck Template
New 2024 Cannabis Edibles Investor Pitch Deck Template
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGParadip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Paradip CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Cannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 UpdatedCannabis Legalization World Map: 2024 Updated
Cannabis Legalization World Map: 2024 Updated
 
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
Chennai Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Av...
 
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
Escorts in Nungambakkam Phone 8250092165 Enjoy 24/7 Escort Service Enjoy Your...
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Putting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptxPutting the SPARK into Virtual Training.pptx
Putting the SPARK into Virtual Training.pptx
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 

Interactive Marketing Push and Pull

Hinweis der Redaktion

  1. Introduce myself, mention Arends is based in Chicago area
  2. How did this slide get here? Apologies to people from Milwaukee and St Louis, props to Tim from Arizona
  3. Since this is the last presentation of the conference, and it’s right after lunch, I have a few rules
  4. Let’s talk about some internet facts of life
  5. We use the phrase “sticky” and call it the web but that’s not really right either
  6. A target
  7. A target might be for pistols, or bows and arrows, or darts; don’t have to score a bullseye to get points but the bullseye is best. The web site is very passive…
  8. Clients don’t like to think of themselves as targets; like to think of themselves as the hunters. Consider the kind of vocabulary used with push tactics.
  9. Can only put it in front of the people who come to your table, and you can’t make them eat it
  10. Orbitz golfing game is my latest addiction
  11. Yadda yadda yadda; same old thing
  12. To use Jeff Chesbro’s term from yesterday, “paradigm”; bravo to us all for not using it repeatedly
  13. Those of us who are usability proponents treat Nielsen’s book “Designing Web Usability” like the Bible or the Quran
  14. Simplistic example of ours, content pathways geared towards target audiences Some of you have familiarity with steel joists and decking—used in large scale construction for roof structure
  15. Other aspects of pull
  16. Some qualifications about pull and why it is not necessarily better than push, but different in many positive ways
  17. Or as we like to call it at Arends…
  18. As fine as you can parse the target, and serve up segmented data, the best it will be
  19. For example…