Excellent employees are critical for profitable auto repair shops. Dicsover how to hire the right person for your auto repair shop.

1. Great Employees Drive
Successful Auto Repair
Shops

2. Don’t Take People for Granted
 Nobody likes to be taken advantage of
 Especially customers
 Customer experience is what sets competitors apart, in such
a competitive market

3. Effective Employees
 Auto repair shop owners should focus on hiring effective
employees that are great at nurturing good relationships with
customers
 Important, always remember that the auto repair shop
business is a relationship building business
 Superior employees have the abilities to understand and
really value customers

4. The Right Employee
 Contributes to the growth of your auto repair shop
 View employees as more than simply a business cost
 Gerry Frank and Keith McCrone, co-owners of Automotive
Profit Pro note
 “The selection of the right employee cannot be overestimated –
the right service advisor can dramatically increase business
revenues.”

5. Hiring Process
 Follow a hiring process to ensure you hire the right person
 Design a job ad that both details what you are seeking and
that stands out from competing ads
 Use telephone or an email chat to pre-qualify candidates and
save time by focusing on stronger candidates
 Select candidates that are the strongest and make in-person
meetings.

6. Interviews
 To better your results make a list of questions you intend to
ask your candidate
 Ask open-ended questions and listen carefully
 You will quickly determine the right person for your shop
 Interviews are two-way streets
 You need to “sell” your business in a way that makes them want
to join your team

7. Telephone Calls
 Every telephone call to your shop is critical to your business
 You need your best team members engaging customers to
understand their needs and sell your services persuasively
 Deploying a clear hiring strategy is the best method to getting
the team that helps your auto repair shop succeed

8. How to maximize Auto Repair
profits
 Learn the Secrets to Maximize profit for your auto repair shop
 Industry veterans with practical knowledge
 Automotive Profit Pro
 Visit: http://www.automotiveprofitpro.com