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Why Adobe India is a Great Place to Work
      Ajay Pande – VP, Product Development




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
Proposition #1




                               What makes a company a
                              Great Place to Work depends
                                  on who works there.




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   2
Proposition #2




                               Who works at your company
                                depends on what kind of
                                    company you are




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   3
Proposition #3




                                 Great companies need to
                                 attract and keep the kind of
                                employees which make them
                                          successful



© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   4
Conclusion




                                 To be a great company, you
                                   must be a Great Place to
                                  Work for the kind of people
                                      who will make you
                                          successful


© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   5
Key strategic questions

      What kind of a company are we?


      What kind of people will make us successful?




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   6
Everywhere you look




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   7
Our Portfolio


                           TOOLS                                              DELIVERY    SERVERS & SERVICES
                                                                              PLATFORMS




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.     8
What‟s the key to our success?

      Deep technology products that work robustly on hundreds of
       millions of systems around the world
            No “specifications”
      Innovation and the creation of new markets
            No “long-term contracts”




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   9
What kind of people are critical to our success?

      Innovative, deep technology engineers and product
       managers
            Top computer scientists and product-oriented business
             managers
      Need other top people as well
            Adobe India primarily a product development center




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   10
What do these people want?

      Other smart people to work with
            Am I learning from my co-workers?
      The opportunity to make a difference to the world
            Am I having an impact?
      The opportunity to innovate
            Am I doing something new and interesting?
      Industry best practices, processes and environment




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   11
Am I making a difference?




                                                          Everywhere you look




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   12
Empowerment and “ownership” is really important

      Engineers want to determine future direction of product and
       technology
            Not do “tasks” to someone else‟s directions
            Must have ability to influence strategy and direction
            For a remote office, it‟s important for teams to “own” what they
             work on
                Learning: Must have local empowered teams


      Key message : people must feel they are making an
       impact and are empowered to take decisions



© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   13
Am I innovating?

      Key questions:
            Am I in an innovative environment?
                Key question: is innovation happening around me? Are my peers
                 innovating?
                Must have role models and examples
                    Lots of young people, need heroes

            Do my new ideas get support and help?
                Does the company really want me to innovate?




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   14
Key innovation programs

      Product “Brainstorms”
            Whole team gets to contribute
      Management innovation reviews
            Set aside time for new ideas
            Review and approval of new ideas
                People get time and funding (and rewards) to pursue promising ideas
      Key learning: pick your innovators and support them
            Successful ideas need deep understanding of customers,
             business and competitive environment
            Must have management attention and support
            Identify and incent highly innovative individuals


© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   15
Case study: Adobe India and the mobile revolution




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   16
Key innovation programs contd.

      Patenting: an ideal fit for Adobe
            Adobe needs a strong patent portfolio
            Engineers dream of having patents


      Key learning: patent programs need extensive and long-
       term support, both formal and informal
            Must have role models and examples
            Local legal support
            Major cash incentives and company-wide exposure
      Over 200 Adobe India patents

© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   17
Am I working with other smart people?

      Key questions:
            Am I working in a dynamic environment with smart people?
            Do I learn from my co-workers?




      Key learning: must know what you are looking for in your
       people and do what it takes to find it
            We look for fundamental strengths, not temporary “technology
             competencies”
            Need to create new technologies, not just be „competent‟ in existing
             ones
            Attitude and brightness are most critical
            Long and rigorous hiring process

© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   18
Am I working with other smart people? -contd

      Key learning: must spread hiring knowledge through the
       organization
            Consistent hiring across the organization
            Trusted core hiring team
            Everyone must know what we‟re looking for
            Everyone understands how we hire and often participates in
             hiring
                Feel connected to incoming people
            Builds a culture of “Adobe hires great people”




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   19
Industry-leading people practices are a must

      Compensation and benefits
      Appraisal and 360 degree feedback
      Small teams per manager, regular manager interaction and
       goal-setting
      Learning and training opportunities
      Employee feedback and engagement surveys
      Higher education incentives
      Corporate Social Responsibility activities




© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.   20
© 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

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Adobe Systems

  • 1. Why Adobe India is a Great Place to Work Ajay Pande – VP, Product Development © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.
  • 2. Proposition #1 What makes a company a Great Place to Work depends on who works there. © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 2
  • 3. Proposition #2 Who works at your company depends on what kind of company you are © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 3
  • 4. Proposition #3 Great companies need to attract and keep the kind of employees which make them successful © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 4
  • 5. Conclusion To be a great company, you must be a Great Place to Work for the kind of people who will make you successful © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 5
  • 6. Key strategic questions  What kind of a company are we?  What kind of people will make us successful? © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 6
  • 7. Everywhere you look © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 7
  • 8. Our Portfolio TOOLS DELIVERY SERVERS & SERVICES PLATFORMS © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 8
  • 9. What‟s the key to our success?  Deep technology products that work robustly on hundreds of millions of systems around the world  No “specifications”  Innovation and the creation of new markets  No “long-term contracts” © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 9
  • 10. What kind of people are critical to our success?  Innovative, deep technology engineers and product managers  Top computer scientists and product-oriented business managers  Need other top people as well  Adobe India primarily a product development center © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 10
  • 11. What do these people want?  Other smart people to work with  Am I learning from my co-workers?  The opportunity to make a difference to the world  Am I having an impact?  The opportunity to innovate  Am I doing something new and interesting?  Industry best practices, processes and environment © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 11
  • 12. Am I making a difference? Everywhere you look © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 12
  • 13. Empowerment and “ownership” is really important  Engineers want to determine future direction of product and technology  Not do “tasks” to someone else‟s directions  Must have ability to influence strategy and direction  For a remote office, it‟s important for teams to “own” what they work on  Learning: Must have local empowered teams  Key message : people must feel they are making an impact and are empowered to take decisions © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 13
  • 14. Am I innovating?  Key questions:  Am I in an innovative environment?  Key question: is innovation happening around me? Are my peers innovating?  Must have role models and examples  Lots of young people, need heroes  Do my new ideas get support and help?  Does the company really want me to innovate? © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 14
  • 15. Key innovation programs  Product “Brainstorms”  Whole team gets to contribute  Management innovation reviews  Set aside time for new ideas  Review and approval of new ideas  People get time and funding (and rewards) to pursue promising ideas  Key learning: pick your innovators and support them  Successful ideas need deep understanding of customers, business and competitive environment  Must have management attention and support  Identify and incent highly innovative individuals © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 15
  • 16. Case study: Adobe India and the mobile revolution © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 16
  • 17. Key innovation programs contd.  Patenting: an ideal fit for Adobe  Adobe needs a strong patent portfolio  Engineers dream of having patents  Key learning: patent programs need extensive and long- term support, both formal and informal  Must have role models and examples  Local legal support  Major cash incentives and company-wide exposure  Over 200 Adobe India patents © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 17
  • 18. Am I working with other smart people?  Key questions:  Am I working in a dynamic environment with smart people?  Do I learn from my co-workers?  Key learning: must know what you are looking for in your people and do what it takes to find it  We look for fundamental strengths, not temporary “technology competencies”  Need to create new technologies, not just be „competent‟ in existing ones  Attitude and brightness are most critical  Long and rigorous hiring process © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 18
  • 19. Am I working with other smart people? -contd  Key learning: must spread hiring knowledge through the organization  Consistent hiring across the organization  Trusted core hiring team  Everyone must know what we‟re looking for  Everyone understands how we hire and often participates in hiring  Feel connected to incoming people  Builds a culture of “Adobe hires great people” © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 19
  • 20. Industry-leading people practices are a must  Compensation and benefits  Appraisal and 360 degree feedback  Small teams per manager, regular manager interaction and goal-setting  Learning and training opportunities  Employee feedback and engagement surveys  Higher education incentives  Corporate Social Responsibility activities © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. 20
  • 21. © 2011 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.