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Key Website Features for Better Adult Student Recruitment ©Robert E. Johnson, Ph.D. 2009 Innovative Educators Webinar February 17, 2009
8 top tips for your website… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Golden Rule… 5 seconds to connect
Sean Carton’s 2007 marketing advice for those with limited resources… ,[object Object],[object Object],[object Object]
Jakob Nielsen’s Top 10 web mistakes… http://www.useit.com/alertbox/9605.html ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Front page that’s alive and connects… http://www.devry.edu/
Simple steps to qualify a possible lead…
Get people quickly to academic programs…
Another strong example… http://www.emerson.edu/admission/graduate/
Use words people care about…   UNC Kenan-Flagler Business School Executive MBA ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Make them obvious for visitors… http://www.kenan-flagler.unc.edu/programs/emba/index.cfm
Getting an online inquiry… Ask for as little information as possible… Avoid personal demographic questions… Qualify with  phone number if you intend to use it
Easy to find where to inquire… http://www.walden.edu/
First page reinforces reasons to inquire…
“ Thank you”… add a person’s name
Immediate email follow-up…
Even faster at NYU SCPS… https://www.scps.nyu.edu/register/requestInfo.htm
Let’s take a question break…
Social network sites… Your regular website is more important… Integrate social media sites with regular website… Only start what you can monitor and maintain
Connecting to and from the website… http://realpeople.waldenu.edu/meet.cfm
YouTube personal stories… http://www.youtube.com/watch?v=jzgahhCdxWA&feature=related
Connecting on Facebook… http://www.facebook.com/pages/Walden-University/6514736316#
Connecting on MySpace … http://www.myspace.com/waldenu
Two Twitter examples… http://webcast-law.uchicago.edu/tweetchicago/ ... http://twitter.com/UTexasMcCombs
Don’t overlook Wikipedia… Among 10 most popular U.S. websites… Must be factual, not promotional… Available in many languages
Connect from Wikipedia… http://en.wikipedia.org/wiki/Harvard_Division_of_Continuing_Education
Don’t use a Lake Wobegone viewbook style… http://en.wikipedia.org/wiki/Northern_Arizona_University
Other features to consider… Blogs, old fashioned but strong… Refer a friend… Feedback on the website
Blogs aren’t just for teens… http://www.ipfw.edu/dlearning/blogs/default.html
Blogs can be program specific… http://blogs.targetx.com/umbssw/
Viral marketing… refer a friend http://www.waldenu.edu/refer/
Ask people to help you…
Be careful about what you ask…
What makes online learning different? http://www.regisuniversityonline.org/rightForYou.php
Questions?
Thank You! Bob Johnson, Ph.D. President and Senior Consultant Bob Johnson Consulting, LLC 226 Chauncey Court Marshall, MI 49068  248.766.6425  [email_address] Customer Carewords for Online Marketing Success:  http://www.bobjohnsonconsulting.com/customercarewords.html

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Adult Student Recuitment: Best Website Features