First created for the RIP conference presentations on October 6, 2006.

1. Lake Superior College Virtual Campus

3. Growth of LSC Virtual Campus

4. Growth of Online as % of Total College

6. High-Speed Access for Students Based on self-reporting from student demographics surveys

7. Distance from LSC Campus Based on self-reporting from student demographics surveys

8. Today’s Menu Choices Online Student Mentors Online Tutoring Online Developmental Courses Improving Course Completion Rates Priorities Survey for Online Learners Web Accessibility

9. Web Accessibility

12. This web resource is free and open to all.

13. Must Complete #1 & 2 For Online Faculty, they then choose one more of the remaining 8 modules.

14. Wide window of time for completion given.

15. Online Student Mentors

28. Online Tutoring

34. Growth in Usage * Indicates number of distinct users per year. 424 778 318 599 220 462 Total 11 34 6 20 6 18 Submitted Questions 39 102 51 132 34 84 Live Sessions 374 642 261 447 180 360 Online Writing Lab Hours Sessions Hours Sessions Hours Sessions Interaction Type FY06 (260)* FY05 (211)* FY04 (165)* Via SMARTHINKING Affiliate Usage Report LSC Online Tutoring Usage Report

36. Online Developmental Courses - Pilot Project

39. Pilot Project: Student Withdrawals

40. Pilot Project: Student GPA

41. Same 4 Terms: Online vs. On-Ground

42. Same 4 Terms: Online vs. On-Ground

43. Improving Course Completion Rates

48. Example of Life Interruption 12 Weeks Invested, 12 Credits Paid For, No Credits Earned, With Little Incentive To Return 4 weeks 8 weeks Psychology Humanities Biology History 12 weeks Psychology Humanities Biology History 4 weeks 4 weeks Psychology Humanities Biology History 8 weeks

49. Alternate Outcome 12 Weeks Invested, 12 Credits Paid For, 9 Credits Earned, With More Incentive To Return Psychology 4 weeks Humanities 8 weeks Biology 12 weeks History - No

51. Noel-Levitz PSOL Priorities Survey for Online Learners

52. PSOL Basics There are 72 questions that comprise the PSOL. Normal completion time is 15-20 minutes. NOTE: questions are answered on a 7-point Likert scale, where 7 is high. Demographics questions (can add 1) 14 Overall satisfaction questions 3 Factors to enroll in the program 11 Information sources about school/program 7 Priorities statements (can add 10) 26

57. Most Satisfied 2006 2005 Survey Statement 5.97 6.02 6.07 6.41 5.93 11. Student assignments are clearly defined in the syllabus. 5.99 23. Billing/payment is convenient. 6.05 32. Logging-in for various services across the campus is easy and consistent. (added item) 6.43 18. Registration for online courses is convenient.

58. Least Satisfied 2006 2005 Survey Statement 5.32 5.20 5.25 5.04 5.42 08. Student-to-student collaborations are valuable to me. (NOTE: negative Gap) 5.34 30. I feel of sense of community or belonging through the LSC Virtual Campus. (NOTE: negative Gap in ‘05) 5.26 15. Channels are available for providing timely responses to student complaints. 5.16 05. My program advisor helps me work toward career goals.

59. 2005 PSOL Demographics 18% 56% Educational goal: Associate’s degree 68% 80% Female survey respondents 78% 64% Enrollment status: Primarily online 24% 25% Current online: 10 or more credits 70% 43% Employment: full-time 33% 22% Educational goal: Bachelor’s degree 40% 70% Class level: First or second year 21% 55% 24 years old or under Nat’l LSC LSC: n=400 National: n = 16,000

60. LSC’s Most Significant Differences *** .001 significance ** .01 level * .05 level .14* .13* Course registration is convenient .63*** .73*** Tutoring services readily available .23** .24** Tuition paid worthwhile investment -.17* -.14 Aware of whom to contact -.15 -.18* Sufficient offerings in my program .25** .16* Student-instructor interactions .22* .33*** Online career services available 2006 2005 Survey Statement

61. Overall Ratings 6.40 6.18 5.48 FY05: Online A.A. 5.86 5.68 4.93 FY06: LSC Overall 6.08 5.90 5.19 FY06: 25 yrs. and older 5.91 5.84 5.05 FY05: LSC Overall Enroll Again ? Overall Satisfaction? Met Expectations? Survey Group

63. A.A. Students are Very Satisfied

64. “Primarily Online” LSC Students

68. Five Largest Differences

69. The Noel-Levitz Prioritization Matrix

70. The LSC Online Prioritization Matrix

71. NOTE: SSI is the Noel-Levitz Survey for on-ground learners, PSOL is the Noel-Levitz survey for online learners.

72. NOTE: SSI is the Noel-Levitz Survey for on-ground learners, PSOL is the Noel-Levitz survey for online learners.

73. The Gap is the difference between the importance rating and the satisfaction rating.

74. Contact Info: Barry Dahl Vice President of Technology & the Virtual Campus Lake Superior College [email_address]