WebEngage was amongst the 10 startups selected by PluggdIn to demo their product at the startup event Unpluggd. The event was held on 19th Nov, 2011 at Pune. This is the presentation we used for our demo. To add some context, WebEngage is a feedback cum targeted short survey solution for websites. More about the product here - http://webengage.com

1. Customer feedback & contextual survey platform 6 months old product, Over 500 customers worldwide, powering customer engagement on the likes of Cleartrip, Future Group, Scott Dunn and Justeat Global, Mumbai based startup, founded by ex-burrp fellas Overview Feedback Survey Integration Customers Thanks!

2. What does WebEngage do? Overview Feedback Survey Integration Customers Thanks! 1. Solves your customer support woes by offering you a simple feedback solution for your website.

3. What does WebEngage do? Overview Feedback Survey Integration Customers Thanks! 2. Helps you achieve marketing goals and objectives by letting you conduct short targeted surveys from visitors on your website and helping you make informed decisions by using the outcome of those surveys.

4. What does WebEngage do? Overview Feedback Survey Integration Customers Thanks! 3. Helps you drive conversions and generate leads from visitors on your website, in realtime by letting you conduct lead generation surveys from visitors on your website who come via search engines, ad-campaigns or referral traffic.

6. User Feedback – Custom Fields (one feedback form fits all sucks! Your website, your feedback form) Overview Feedback Survey Integration Customers Thanks! Your feedback form can contain fields specific to your application. See how ->

7. User Feedback – Custom Fields Overview Feedback Survey Integration Customers Thanks! Add your own categories and fields. Shown here are fields like “your account number” etc. We support all major types of fields (radio buttons, checkboxes, drop-downs, text boxes, comment boxes etc).

8. User Feedback – Screenshot Feature Overview Feedback Survey Integration Customers Thanks! We let your users attach a screenshot of the page they are submitting the feedback on (helps in UI bug reporting). See how ->

9. User Feedback – Screenshot Feature Overview Feedback Survey Integration Customers Thanks! A thumbnail of the screenshot is shown to the user the moment (s)he clicks on “attach ..” option

10. User Feedback – Management & Configuration Overview Feedback Survey Integration Customers Thanks! We give you a simple form builder , a CSS editor to customize the look and feel of your feedback window and a no-frills dashboard to manage all your feedback. See more ->

11. User Feedback – Form Builder Overview Feedback Survey Integration Customers Thanks! You can add any type of field to your form. Field validation and localization options are available.

12. User Feedback – CSS Editor Overview Feedback Survey Integration Customers Thanks! You can control the look and feel of your feedback window via the CSS editor.

13. User Feedback – Inbox Overview Feedback Survey Integration Customers Thanks! A glimpse of the feedback inbox. Unread emails are marked as such.

14. User Feedback – Feedback Thread Overview Feedback Survey Integration Customers Thanks! Each feedback gets its own dedicated thread for subsequent replies from the user and site admin.

16. What are short surveys? WebEngage short surveys are a simple way of asking product, usability or experience related questions to visitors on your website. Samples below. Learn more -> Overview Feedback Survey Integration Customers Thanks!

17. Step 1. Create a survey You start by creating a short survey. We support all major types of questions. Overview Feedback Survey Integration Customers Thanks!

19. Step 2. Specify “targeting rules” Overview Feedback Survey Integration Customers Thanks! Creating rules for a survey. This is a part of the targeting screen

20. Step 3. Publish & Go Live on your Site Overview Feedback Survey Integration Customers Thanks! If a visitor meets the criteria that you have set as rules for this survey, it pops up on your site. MySite.com

21. Step 4. Collect Responses Instantly We capture all possible information and show it to you. Overview Feedback Survey Integration Customers Thanks!

22. Step 5. Data Collation and Analysis We prepare aggregate response for all your surveys and show you the distribution Overview Feedback Survey Integration Customers Thanks!

24. Customers - we love them for loving us We have also closed deals with some of the leading players in e-commerce and travel space. We’ll soon be powering engagement on the likes of MMT, Yatra, Snapdeal, 99Labels etc. Overview Feedback Survey Integration Customers Thanks!

25. Thanks! Overview Feedback Survey Integration Customers Thanks! What’s coming next from us? 1. Notifications (simple messaging tool with targeting capabilities) 2. Funnel based short surveys (exit surveys) 3. Advanced targeting (cookies etc) 4. Full-length, multi-question surveys 5. Developer API Call +91 (22) 42662154 or write to [email_address] for more 19 th November, 2011 (Unpluggd Demo, Pune) Take a live WebEngage demo for your site – http://demo.webengage.com