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Five Insider Tips
      From and For
Procurement Professionals
                 Dr. Augustine Fou
                 Hollis Thomases
                 November 8, 2012.
1. Triple Bid Everything
    “While this may seem obvious, getting
    multiple bids and proposals for every
    project gets you more than just better
    prices; it can give you new ideas, additional
    questions you didn’t think to ask, better
    ways of measuring performance, etc.”

                       - Procurement Manager 1
November 8, 2012                                    2
2. “Prove It” to Me
    “If they say they do great SEO (search
    engine optimization), make them prove it by
    showing you the keywords that they actually
    rank for or that they have helped clients
    rank for.”
                       - Sourcing Executive, CPG


November 8, 2012                                   3
3. You Get What You Pay For
    “Paying the lowest price may not always be
    the best idea, especially when it comes to
    strategy. I would say, pay more upfront to
    get the strategy and plan correct, then get
    the best price for the production work that
    comes after.”
                         - Procurement Manager 1

November 8, 2012                                   4
4. Measure What Matters
       “Our CFO is not going to be happy when
       you tell him about how people felt about
       your brand; you need to show what actions
       the customers took and if those actions
       translated into sales. Everything else is
       frivolous.”
                               - Strategic Sourcing

November 8, 2012                                      5
5. Test-and-Learn Before Y/E
       “Sometimes we have funds left over.
       Instead of wasting it on buying more
       impressions or giving it back, we can set
       up a few small pilot programs for test-and-
       learn. Based on actual metrics, we can hit
       the ground running in Q1 by simply
       scaling up the one that worked best.
                                            - CMO
November 8, 2012                                     6
Digitally Mature Companies
Significantly Outperform Everyone Else
  “A new report released by Capgemeni Consulting based
  on years of joint research with the MIT Center for
  Digital Business found that digitally mature companies
  are, on average, 26 percent more profitable, have a 12
  percent higher market capitalization, and get 9 percent
  more revenue from current assets . The advantage is
  there in every industry.” BusinessInsider, Nov 5, 2012

                   Report Source: Capgemeni Consulting, Nov 2012

-7-                                                       Augustine Fou
Digital Maturity by Industry
                                       High technology
                                       Banking
                                       Insurance
                                       Travel/Hospitality
                                       Telecom
                                       Retail
                                       Consumer Goods
                                       Utilities
                                       Manufacturing
                                       Pharmaceuticals



           Source: Capgemeni Consulting, Nov 2012
-8-                                             Augustine Fou
Smart advertisers have
already shifted dollars



  digital

-9-                   Augustine Fou
Dr. Augustine Fou – Chief Digital Strategist
   “I help clients leverage digital
   tools and techniques to create
   sustainable competitive
   advantage.”
   FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM)
   MCKINSEY CONSULTANT
   CLIENT SIDE / AGENCY SIDE EXPERIENCE
   PROFESSOR AND COLUMNIST
   ENTREPRENEUR / SMALL BUSINESS OWNER
   PHD MATERIALS SCIENCE (MIT '95) AT AGE 23


   ClickZ Articles: http://www.clickz.com/author/1151/augustine-fou
   Slideshares: http://www.slideshare.net/augustinefou
   LinkedIn: http://www.linkedin.com/in/augustinefou

November 8, 2012                                                                         10
                                                                      acfou@mktsci.com
Hollis Thomases – Digital Advocate
                   In 1998, Hollis Thomases founded Maryland-based
                   Web Ad.vantage, providing strategic digital marketing
                   and advertising solutions. An award-winning
                   entrepreneur, Hollis authored the book, “Twitter
                   Marketing: An Hour a Day,” published in January 2010
                   by John Wiley & Sons, and is a columnist with Inc.com,
                   Social Media Marketing Magazine, and ClickZ. Hollis
                   also frequently speaks at industry conferences and
                   association events.

                   Hollis has delivered cost-effective actions and insights
                   for an extensive list of clients including Endo
                   Pharmaceuticals, SANYO Biomedical, DAP Products,
                   Inc., UNICEF Canada, and Visit Baltimore.

                   Hollis Thomases graduated from Cornell University
                   with a BA in Social Relations. You can find her in the
                   Twittersphere @hollisthomases, on LinkedIn, by email
                   or by old-fashioned phone: +011-410-942-0488.

November 8, 2012                                                              11

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Five Insider Tips From For Procurement Sourcing Professionals

  • 1. Five Insider Tips From and For Procurement Professionals Dr. Augustine Fou Hollis Thomases November 8, 2012.
  • 2. 1. Triple Bid Everything “While this may seem obvious, getting multiple bids and proposals for every project gets you more than just better prices; it can give you new ideas, additional questions you didn’t think to ask, better ways of measuring performance, etc.” - Procurement Manager 1 November 8, 2012 2
  • 3. 2. “Prove It” to Me “If they say they do great SEO (search engine optimization), make them prove it by showing you the keywords that they actually rank for or that they have helped clients rank for.” - Sourcing Executive, CPG November 8, 2012 3
  • 4. 3. You Get What You Pay For “Paying the lowest price may not always be the best idea, especially when it comes to strategy. I would say, pay more upfront to get the strategy and plan correct, then get the best price for the production work that comes after.” - Procurement Manager 1 November 8, 2012 4
  • 5. 4. Measure What Matters “Our CFO is not going to be happy when you tell him about how people felt about your brand; you need to show what actions the customers took and if those actions translated into sales. Everything else is frivolous.” - Strategic Sourcing November 8, 2012 5
  • 6. 5. Test-and-Learn Before Y/E “Sometimes we have funds left over. Instead of wasting it on buying more impressions or giving it back, we can set up a few small pilot programs for test-and- learn. Based on actual metrics, we can hit the ground running in Q1 by simply scaling up the one that worked best. - CMO November 8, 2012 6
  • 7. Digitally Mature Companies Significantly Outperform Everyone Else “A new report released by Capgemeni Consulting based on years of joint research with the MIT Center for Digital Business found that digitally mature companies are, on average, 26 percent more profitable, have a 12 percent higher market capitalization, and get 9 percent more revenue from current assets . The advantage is there in every industry.” BusinessInsider, Nov 5, 2012 Report Source: Capgemeni Consulting, Nov 2012 -7- Augustine Fou
  • 8. Digital Maturity by Industry High technology Banking Insurance Travel/Hospitality Telecom Retail Consumer Goods Utilities Manufacturing Pharmaceuticals Source: Capgemeni Consulting, Nov 2012 -8- Augustine Fou
  • 9. Smart advertisers have already shifted dollars digital -9- Augustine Fou
  • 10. Dr. Augustine Fou – Chief Digital Strategist “I help clients leverage digital tools and techniques to create sustainable competitive advantage.” FORMER CHIEF DIGITAL OFFICER, HCG (OMNICOM) MCKINSEY CONSULTANT CLIENT SIDE / AGENCY SIDE EXPERIENCE PROFESSOR AND COLUMNIST ENTREPRENEUR / SMALL BUSINESS OWNER PHD MATERIALS SCIENCE (MIT '95) AT AGE 23 ClickZ Articles: http://www.clickz.com/author/1151/augustine-fou Slideshares: http://www.slideshare.net/augustinefou LinkedIn: http://www.linkedin.com/in/augustinefou November 8, 2012 10 acfou@mktsci.com
  • 11. Hollis Thomases – Digital Advocate In 1998, Hollis Thomases founded Maryland-based Web Ad.vantage, providing strategic digital marketing and advertising solutions. An award-winning entrepreneur, Hollis authored the book, “Twitter Marketing: An Hour a Day,” published in January 2010 by John Wiley & Sons, and is a columnist with Inc.com, Social Media Marketing Magazine, and ClickZ. Hollis also frequently speaks at industry conferences and association events. Hollis has delivered cost-effective actions and insights for an extensive list of clients including Endo Pharmaceuticals, SANYO Biomedical, DAP Products, Inc., UNICEF Canada, and Visit Baltimore. Hollis Thomases graduated from Cornell University with a BA in Social Relations. You can find her in the Twittersphere @hollisthomases, on LinkedIn, by email or by old-fashioned phone: +011-410-942-0488. November 8, 2012 11