1. METHODS FOR SOLVING A
PROBLEM
eCommerce System & the Business Organization

2. Introducing eCommerce
The term "Electronic commerce" (or e-Commerce)
refers to the use of an electronic medium to carry out
commercial transactions.
eCommerce is changing the way Businesses
Operate

3. Since eCommerce has helped to run huge businesses
conveniently,it is being used vastly over the whole world
by almost all the business organization.

4. Process of eCommerce

5. An example of eCommerce

6. Today’s topic
General Models for Solving a Problem
Define the problem
Idenftify success criteria
Identify many possible solutions
Evaluate solutions against success criteria
Select solution

7. Define the problem
The Board of Directors are worrying to spend huge
amount for emplementing eCommerce system to their
business.
They want us to look at the possible eCommerce system.
Our system must look professional to the customer.
Top security must be emplemented for purchasing
purpose.

8. Identify success criteria
The following could be the success criteria :
Security
Relaibility
Effectiveness
Attractiveness
Adaptability

9. Security :
Giving buyers a secure cart and site to purchase on builds
trust and loyalty. And without this, you're in trouble (literally
& legally)
Relaibility :
Make sure the items you are offering are always in stock
- or at least make sure it's clear they are out of stock at an
early stage in the purchase process
Effectiveness :
To make our system effective,we need to be user
friendly,we must fulfill the demands of customer,update our
system or else we’ll fail.

10. Attractiveness :
Our site must be designed professionally so that the
customers will be attracted.If we are capable to attract
visitors in their first visit,we can surely increase our
customers.
Adaptability
Make sure to choose a web building partner who's
capable of adding on/ adjusting/ removing modules as
your business grows.

11. Identify Many Possible Solutions
There are primarily five types of e-commerce models as
listed below :
Business to Consumer (B2C)
Business to Business (B2B)
Consumer to Consumer (C2C)
Peer to Peer (P2P)
m-Commerce

12. Business to Consumer (B2C)
It is the model taking businesses and consumers
interaction. The basic concept of this model is to sell
the product online to the consumers.
Online business sells to individuals.
For eg : Amazon

13. Business to Business (B2B)
It consists of largest
form of eCommerce.
In this model
manufacturer supply
their goods to the
retailer or wholesaler.

14. Consumer to Consumer (C2C)
It helps the online dealing of goods or services
among people.
It allows unknown parties to
sell goods and services to
one-another
For eg : eBay

15. Peer to Peer (P2P)
P2P is not only an E-commerce type but also a
technology that allows people to share computer files
and computer resources without going through a
central web server
The required software should be
installed by both sides so that they
can communicate on the common
platform.

16. m-Commerce
It deals with conducting the transactions with the
help of mobile.
The mobile device consumers can interact each other
and can lead the business.

17. Evaluate Solutions
Success Security Relaibility Effective Attractive Adaptability Total
Criteria / ness ness
Solutions
B2C (1st)
B2B
C2C
P2P
m-
Commerce

18. Select Solution
According to the evaluation,we found that B2C i.e.
Business to Consumer model will be the best solution
as it stood first in the scoring grid.

19. Benifits of B2C Model
From the consumer side, benefits include:
Access to goods and services from the home or other
remote locations.
The possibility of lower cost goods and services.
Access to a greater variety of goods and services on
offer.

20. From the business side, benefits include:
Lower transaction costs associated with sales.
Access to global markets and hence to more potential
customers.
Opportunities for dis-intermediation leading to lower
costs for customers.

21. SUCESS STORY

22. Thank You ...
Any Question ? ? ?