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GOVERNMENT PROCESS RE-ENGINEERING Rajeev Chawla I.A.S.  Commissioner Survey Settlement  and Land Records , Government of Karnataka  Anirban Mukerji [email_address] Lecture  delivered in LBSNAA as part of e-Governance module  IAS PROFESSIONAL COURSE - PHASE - I (2008 BATCH)
OBJECTIVES ,[object Object],[object Object],[object Object],[object Object],[object Object]
WHAT IS GPR? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT AUTOMATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
GPR AND IT AUTOMATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPROVEMENT OF SERVICES Process Re -engineering Y N Empowered Committee Single Window Clearance Pre mutation sketch Y Y E-Procurement Bhoomi N N N Y Electronic Attendance System HRMS as is current in Karnataka Rural Digital Services Use of IT
IT AUTOMATION WITHOUT GPR CAN MANY TIMES BRING VALUE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IT AUTOMATION OF THE DEPARTMENT WITHOUT GPR ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE OF GPR DEMONSTRATED ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE OF GPR DEMONSTRATED ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
IMPORTANCE OF GPR DEMONSTRATED ,[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY – 1 – PASSPORT SEVA GPR WITH IT IMPLEMENTATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY – 1 – PASSPORT SEVA GPR WITH IT IMPLEMENTATION ( CONTD..) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY II – ISSUE OF RECORD OF RIGHTS - GPR WITH IT IMPLEMENTATION ,[object Object],[object Object],[object Object]
CASE STUDY III – RAILWAY RESERVATION PHASED GPR AND PHASED AUTOMATION ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CASE STUDY III – RAILWAY RESERVATION PHASED GPR AND PHASED AUTOMATION ,[object Object],[object Object],[object Object],[object Object]
GPR ISSUES ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SOME POSSIBLE EXAMPLES OF GPR FAILURE ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Government Process Re-engineering

  • 1. GOVERNMENT PROCESS RE-ENGINEERING Rajeev Chawla I.A.S. Commissioner Survey Settlement and Land Records , Government of Karnataka Anirban Mukerji [email_address] Lecture delivered in LBSNAA as part of e-Governance module IAS PROFESSIONAL COURSE - PHASE - I (2008 BATCH)
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  • 6. IMPROVEMENT OF SERVICES Process Re -engineering Y N Empowered Committee Single Window Clearance Pre mutation sketch Y Y E-Procurement Bhoomi N N N Y Electronic Attendance System HRMS as is current in Karnataka Rural Digital Services Use of IT
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