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Conflict management
1.
Conflict Management
Toolkit
2.
3.
4.
5.
6.
7.
8.
9.
10.
One-to-one Conflict
Conflict Management Toolkit Part VI
11.
12.
Step 1: Adopt
the right frame of mind
13.
14.
15.
16.
17.
18.
Step 2 :
Consider time factors
19.
Be Timely :
talk to the other person while the issues are still current Anger and negative feelings tend to fester if not dealt with quickly!!
20.
21.
Step 3 :
Set some ground rules!
22.
23.
24.
Step 4 :
The Actual Discussion
25.
26.
27.
28.
29.
30.
5. Evaluate after
time Get together after some time and see how the new arrangement is working for both parties
31.
Resolving Group Conflict
Workforce Development Toolkit Part VII
32.
33.
34.
Supervisor’s role in
resolving conflict Conflict Management Toolkit Part IV
35.
36.
37.
38.
39.
40.
41.
42.
43.
Consult HR as
a proactive rather than reactive measure A single injury is much easier to fix when compared to multiple wounds!
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