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Retailers & Brands:
                                                                                                   Reserve your seat
                                                                                                   by July 31, 2012 &
                                                                                                   get $300 off!
                                                                                                          See p.12 for pricing.




October 22-24, 2012 • Omni Austin Southpark, Austin, TX
www.MobileShoppingFall.com
“Mobile Shopping is the must attend event for marketers
looking to refine their mobile strategies. It is a collaborative
environment for brands, service providers, and agencies to
share their first hand experiences. ”
- Andrew Haynes, Director, eCommerce Marketing Strategy, Marriott International



The Only Event Focused Entirely On Driving Your Customer
To The Point Of Sale Through The Mobile Channel

  Interact With And Learn From 30+ Cross Industry                                 FOLLOW US!
  Mobile Leaders Including:
                                                                                        Mobile Shopping Conference –
                                                                                        An eTail Product

                                                                                        @M0bileSh0pping
                                                                                        #mobileshopping
      Sephora           JetBlue          Urban Spoon         Walgreens
                                                                                  Sponsored by:




     Wal-Mart        United Airlines         HSN             Office Max




   AMC Theatres        HauteLook        American Eagle       Southwest
                                          Outfitters          Airlines



                                                                                  From the producers of       Organized by



       Dell             PeaPod            Woodcraft        Restaurant.com




                                              Online: www.Mobileshoppingfall.com • Call: 646-200-7530
Register Now!                                 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
Who Should Attend:
                                                                                  This conference is designed for Retail, CPG, Food &
                                                                                  Beverage, Travel & Hospitality, and Entertainment
                                                                                  organizations who need to answer the ROI question, before
                                                                                  and after resources are dedicated to mobile. Attendees will
                                                                                  be part of the emerging group of professionals with
                                                                                  marketing, e-commerce, multichannel, product development
                                                                                  and technology backgrounds that are spearheading their
  October 22-24, 2012 • Omni Austin Southpark, Austin, TX                         organization’s mobile efforts.
  www.MobileShoppingFall.com                                                      CMOs, CTOs, CIOs, SVPs, VPs and Directors of
                                                                                  • Mobile  Commerce            • Customer  Experience
                                                                                  • Mobile  Marketing and       • Web  Design & Development
                                                                                    Advertising                 • Customer Loyalty
                                                                                  • Mobile Strategy             • CRM
                                                                                  • Emerging Technologies       • Information Technology
                                                                                  • Web/ Online Marketing       • Mobile Payments
                                                                                  • Digital Media               • E-Commerce
                                                                                  • Consumer Products           • Marketing




     Do YOU want to emerge as a mobile commerce leader in this tough and competitive market?
     Don’t play catch-up in mobile web advancement and in upgrading to an effective mobile channel strategy - simply attend Mobile
     Shopping Fall.

     Here's Why Choosing Mobile Shopping Fall 2012 Gives You The Best Value For Your Money:
     • Advance Your mCommerce Strategy                           • Optimize Your Tablet Offerings

       Prepare to assess and revamp your current mobile strategy   Discover the uniqueness of the tablet platform and prepare to
       through analytics, data and testing                         enhance your tablet strategy
     • Reach Your Multi-Device Customer                                  • Integrate  Bleeding Edge Tactics
      Examine how to provide an engaging experience that is               Soar above the competition by implementing smart mobile
      consistent across all platforms                                     payments, targeted SMS strategies, QR Codes, augmented
                                                                          reality and more!
     • Optimize  Mobile Websites and Apps
      Learn best practices for mobile website and app development
      and advancement


    Mobile Shopping Brand Promise
    The Mobile Shopping Conference delivers 3 days of interactive learning and networking that specifically targets marketers and
    strategists in Mobile Commerce. The content sets the standard for mobile strategy. Mobile Shopping Fall won’t bog you down in all
    things eCommerce, but instead focus in on the heart of mobile strategy allowing you to get solutions to your most pressing
    challenges. Senior, director and C-level executives who are key decision makers on mobile commerce as well as key players in
    mobile solutions gather to network, brainstorm and learn from one another how to deliver ROI through the mobile channel.


    The Mobile Shopping Fall Team Would Like To Extend A Special Thank You To Our 2012
    Advisory Board:
          Brandon McGee                               Andrew Haynes                                         Kirit Sarvaiya
          Director, Global Mobile                     Director, eCommerce Marketing Strategy                Head, Enterprise Product
          Dell                                        Marriott International                                Management, Multichannel
                                                                                                            Marketing Systems
          Jeffrey Ulrich                              Jim McDonnell                                         Guitar Center
          Sr. Manager Emerging                        Senior Manager of Digital Media &
          Technology                                  Emerging Channels                              Kerstin M. Reinhart
          United Airlines                             Papa John’s                                    Mobile & Social Media Manager
                                                                                                     DSW – Designer Shoe Warehouse
          Jay Greenberg                               Sharon Knitter
          Director, eCommerce Marketing               Senior Director of Mobile
          Bed, Bath & Beyond                          Cars.com



2 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
Introducing the
    2012 Mobile Shopping Fall Speaking Faculty
    Apparel                                                       Retail                                    Sports / Fitness /
           Eric Schmitt                                               Jaimee Scott                          Entertainment
           Director of Marketing                                      Mobile Manager
                                                                                                                   Brent Cooke
           American Eagle Outfitters, Inc.                            Belk
                                                                                                                   VP – Guest Marketing
           Kevin Diamond                                              Emery Skolfield                              AMC Theaters
           Chief Technology Officer                                   Head of E-Commerce
                                                                                                                   Grace Mase
           HauteLook                                                  The Body Shop
                                                                                                                   VP of eCommerce
                                                                      Edward Deutscher                             Beach Body
                                                                      VP of Technology
    Automotive                                                        Home Shopping Network
                                                                                                                   Franco Ruggeri
                                                                                                                   Director of CNET Mobile
           Sharon Knitter                                             Steve Braun                                  CBS Interactive
           Senior Director of Mobile                                  Vice President Of E-Commerce
           Cars.com                                                                                                Nick Schenck
                                                                      Office Max
                                                                                                                   Director of Integrated Media
           Stephen Gandee                                             Marcy Zelmar                                 Houston Texans
           VP, Mobile & Emerging Technologies                         VP eCommerce
           Edmunds.com                                                Sephora
                                                                      Chris Reighley
                                                                                                            Industry Experts
    Consumer Electronics                                              Director of eCommerce                        Lelah Manz
                                                                      Totes-ISOTONER                               Chief Strategist, eCommerce
           Brandon McGee                                                                                           Akamai
           Head of Global Mobile                                      Wendy Bergh
           Dell                                                       Senior Director,                      Executive Representative
                                                                      Mobile & Digital Strategy             Barclays
           Courtney Keating                                           Wal-Mart
           Vice President, New Products                                                                            Chip Fishburne
           GE                                                         Tim McCauley                                 VP of Mobile Commerce
                                                                      Director, Mobile Commerce                    Firethorn
                                                                      Walgreens
                                                                                                                   Eric Feinberg
    Food/Beverage                                                     Nancy Miller                                 Senior Director of Mobile,
                                                                      Vice President of Internet Sales             Media & Entertainment,
           Brandon Finch                                              & Development                                Foresee
           Director of eBusiness                                      Woodcraft
           Jelly Belly Candy Co.                                                                                   Peter Sheldon
                                                                                                                   Senior Analyst
           Tim Dorgan                                                                                              Forrester Research
           VP, Managing Director –                                Travel & Hospitality
           Interactive                                                                                             Alex Muller
           Peapod                                                     Michael Goldrich
                                                                                                                   CEO & Founder
                                                                      Director of eCommerce, eMeetings,
                                                                                                                   GPShopper
           Chris Krohn                                                eCollaboration & Call Center
           President & CMO                                            Dolce Hotels & Resorts                       Sourabh Niyogi
           Restaurant.com                                                                                          CEO
                                                                      Jonathan Stephen
                                                                                                                   MdotM
           Conrad Saam                                                Head of Mobile
           Director of Marketing                                      JetBlue                                      Mickey Alam Khan
           Urban Spoon                                                                                             Editor-In-Chief
                                                                      Will Pinnell
                                                                                                                   Mobile Commerce Daily
                                                                      Director Mobile Strategy
                                                                      Sabre Holdings (Travelocity)                 Kent Griffin
     The Mobile Shopping Team Would                                                                                Sr. Product Manager
     Like To Thank Our Outstanding                                    Kendall Ramirez
                                                                                                                   PayPal
     Speaker Faculty!                                                 Director of Customer Experience &
     If you are from one of our esteemed                              Marketing                                    Marci Troutman
     speakers’ companies, we would like to                            Southwest Airlines                           CEO
     extend to you a 25% discount* off the                                                                         Siteminis
     conference price to attend Mobile Shopping                       Jeffrey Ulrich
     Fall 2012! Please mention booking code                           Senior Manager, Emerging Technology
     19025.003XZ525 when registering.                                 United Airlines
                *Discount applies to retailers and brands only.




3   Sponsored By:
Agenda At A Glance
   DAY ONE Monday, October 22, 2012 • Assessing And Redefining Your Mobile Roadmap

   8:00    Networking Breakfast And Conference Registration                     1:00    Networking Lunch For All Attendees

   8:45    Chairperson’s Opening Remarks                                        2:00    Keynote: Fleeting Vs. Facts: Determining Which Mobile
           Marci Troutman, CEO, Siteminis                                               Elements Will Have Long-Term Impact
                                                                                        Eric Feinberg, Senior Director of Mobile, Media & Entertainment,
   9:00    Opening Scene Setter: The State Of Mobility And                              Foresee
           Assessing The Future Of Mobile
           Will Pinnell, Director of Mobile Strategy, Sabre Holdings, Parent    2:40    Quick Fire Hour: Mobile Platform Strategy And Analytics
           Company of Travelocity
                                                                                3:40    Afternoon Refreshment Break And Networking
   9:35    Keynote Presentation: Mobile And The Omni-Channel                            Opportunity In The Mobile Marketplace
           Shopper: Leveraging The Digital Wallet To Enable A
           Smart And Customized Payment Experience                              4:10    Keynote: Meeting Customer Demand For Mobile Site And
           Kent Griffin, Sr. Product Manager, PayPal Mobile                             Application Performance
                                                                                        Lelah Manz, Chief Strategist, eCommerce, Akamai
   10:15   Morning Refreshment Break And Networking
           Opportunity                                                          4:50    Panel: Doing The Device Juggle: How To Support Multiple
                                                                                        Devices In A Fast And Cost Effective Manner
   10:45   Panel: Make Room For Mobile! Moving Mobile Projects                          Brandon McGee, Head of Global Mobile, Dell
           From Afterthought To The Forefront                                           Chris Reighley, Director of eCommerce, Totes-ISOTONER
           Michael Goldrich, Director of eCommerce, eMeetings,                          Jeffrey Ulrich, Senior Manager, Emerging Technology, United
           eCollaboration & Call Center, Dolce Hotels & Resorts                         Airlines
           Brandon Finch, Director of eBusiness, Jelly Belly Candy Co.
           Alex Mueller, CEO, GPShopper                                         5:35    Closing Panel: Getting The Green Light: How To Gain Buy-
                                                                                        In From The C-Suite For Mobile Advancements
   11:30   Interactive Roundtable Discussions                                           Wendy Bergh, Senior Director, Mobile & Digital Strategy, Wal-
           *Each table will rotate 4 times with 20 minute discussion time and           Mart
           10 minutes for recap at the end                                              Marcy Zelmar, VP of eCommerce, Sephora
                                                                                        Chris Krohn, President & CMO, Restaurant.com
           Table 1: Native App Development Vs. HTML 5 Optimization
           Moderator: Franco Ruggeri, Director of CNET Mobile, CBS              6:20    Recap Of Day One
           Interactive                                                                  Marci Troutman, CEO, Siteminis

           Table 2: Setting The Mobile Standard For Best Practices In           6:30    Networking Cocktail Reception For All Attendees In The
           Mobile Web And App Development                                               Mobile Marketplace

           Table 3: Setting The Standard For Mobile Attribution Modeling

           Table 4: Enter The Gaming Era: Introducing Gaming To Your
           Mobile Strategy


   DAY TWO Tuesday, October 23, 2012 • Maximizing Your Mobile Strategy

   8:00    Networking Breakfast And Conference Registration In The              10:15   Morning Refreshment Break And Networking
           Mobile Marketplace                                                           Opportunity In The Mobile Marketplace

   8:45    Chairperson’s Opening Remarks                                        10:45   Quick Fire Hour: Mobile Transactions And Security
           Executive Representative, Barclaycard US
                                                                                11:45   Panel: Customer Behavior And Your Mobile Strategy –
   9:00    Keynote: So You’ve Got An App – Now What? Uncovering                         Assessing How One Drives The Other
           The Secrets Behind A Successful App Strategy                                 Mickey Alam Khan, Editor-In-Chief, Mobile Commerce Daily
           Jonathan Stephen, Head of Mobile, JetBlue                                    Steve Braun, Vice President Of E-Commerce, Office Max
                                                                                        Kendall Ramirez, Director of Customer Experience & Marketing,
   9:35    Keynote: The Conversion Excursion: Incorporating Smart                       Southwest Airlines
           Mobile Payments Solutions Into Your Strategy That Drive
           Purchases On The Mobile Device                                       12:30   Networking Lunch For All Attendees
           Chip Fishburne, VP Mobile Commerce, Firethorn
                                                                                1:30    BREAKOUT DISCUSSIONS: Choose Any Session Between
                                                                                        Track A or B continued next page




4 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
Agenda At A Glance continued

                                            BREAKOUT DISCUSSIONS: Choose Any Session Between Track A or B

                         TRACK A: Optimizing The Tablet Platform                          TRACK B: Customer Engagement Through Social Media

    1:30    Chairperson’s Remarks                                                   Chairperson’s Remarks

    1:45    Panel: Developing The Tablet’s Identity: How To Differentiate           Panel: Social Media Engagement & Customer Loyalty
            Your Tablet Experience From Your Mobile Experience                      Courtney Keating, Vice President, New Products GE Capital, Retail
            Chris Reighley, Director of eCommerce, Totes-ISOTONER                   Finance
            Stephen Gandee, VP of Mobile & Emerging Technologies, Edmunds.com       Jaimee Scott, Head of Mobile, Belk

    2:30    Case Study: Optimizing Your Tablet Experience To Provide A              Case Study: The Social, Local, Mobile Movement: What Is It
            True Value Add For Your Customer                                        & Where Does It Fit Into Your Mobile Strategy?
            Edward Deutscher, VP of Technology, Home Shopping Network               Conrad Saam, Director of Marketing, Urban Spoon

    3:05    Case Study: Understanding The Tablet Shopper Through                    Case Study: Get Engaged, Get Noticed! Delivering Value
            Research, Analytics And Testing                                         Added Content Through Social Engagement
            Sharon Knitter, Director of Mobile, Cars.com                            Grace Mase, VP of eCommerce, Beach Body
            Peter Sheldon, Senior Analyst, Forrester Research


    3:40    Afternoon Refreshment Break And Networking                                    Table 3: The Mobile Wallet – How Will It Change The
            Opportunity In The Mobile Marketplace                                         Shopping Experience For Consumers And Businesses?

    4:10    Interactive Roundtable Discussions                                            Table 4: Leveraging Shopping Apps To Combat The “Show
            *Each table will rotate 4 times with 20 minute discussion time and            Rooming Effect”
            10 minutes for recap at the end
                                                                                  5:40    Recap Of Day Two
            Table 1: Incorporating Mobile Solutions In Store To Provide A
            Seamless Shopping Experience                                          5:50    Cocktail Reception For All Attendees In The Mobile
            Peter Sheldon, Senior Analyst, Forrester Research                             Marketplace

            Table 2: Incorporating Augmented Reality To Enhance The
            Shopping Experience
            Brent Cooke, VP – Guest Marketing, AMC Theaters




     DAY THREE Wednesday, October 24, 2012
                            Harnessing Advanced Tactics To Stand Out Amongst Your Competition

    8:00    Networking Breakfast And Conference Registration In                  12:25   Networking Lunch For All Attendees
            The Mobile Marketplace
                                                                                 1:25    Panel: Surveying The Mobile Advertising Landscape:
    8:45    Chairperson’s Remarks                                                        What Does The Space Currently Look Like?
                                                                                         Steve Braun, Vice President Of E-Commerce, Office Max
    9:00    Case Study: In-House Mobile Solution Development Vs.                         Emery Skolfield, Head of E-Commerce, The Body Shop
            Outsourced Solutions: Determining When And If You
            Should Make The Move                                                 2:10    Case Study: Devices Have Changed, How About Your
            Kevin Diamond, Chief Technology Officer, HauteLook                           Mobile Sites? Revamping Your Mobile Websites For A
                                                                                         New Generation Of Mobile Devices
    9:35    Panel: The Savvy Shopper: How Is In-Store Product                            Nancy Miller, Vice President of Internet Sales & Development,
            Scanning Enhancing The Shopping Experience?                                  Woodcraft
            Eric Schmitt, Director of Marketing, American Eagle Outfitters
            Tim McCauley, Director, Mobile Commerce, Walgreens                   2:45    Closing Case Study: Creating A Seamless Customer
                                                                                         Experience That Reaches Your Multi-Device Shopper
    10:20   Morning Refreshment Break And Networking                                     Tim Dorgan, VP, Managing Director – Interactive, Peapod
            Opportunity In The Mobile Marketplace
                                                                                 3:20    Closing Remarks – Conference Recap
    10:50   Quick Fire Hour: Advanced Tactics
                                                                                 3:30    Close Of Mobile Shopping Fall 2012
    11:50   Case Study: Crafting A Mobile Messaging Campaign That
            Draws Customers Closer To Your Brand
            Nick Schenck, Director of Integrated Media, Houston Texans




5   Sponsored By:
DAY ONE                          Monday, October 22, 2012

    Assessing And Redefining
    Your Mobile Roadmap
    Mobile is no longer questionable as a necessary channel to reach your customer. However, many brands are still questioning the stability, effectiveness and
    reach of their current mobile strategy. Our industry leaders will tackle the most critical roadmap development challenges including: gaining C-Suite buy-in
    for further mobile initiatives, analyzing the facts about what elements are key for your mobile strategy, gathering insightful analytics and breaking down the
    best practices of web and app development. The road to a successful mobile program is not paved in gold, so these stand-out players will show you how to
    achieve the unique mobile fingerprint you’ve been working for.


    8:00    Networking Breakfast And Conference Registration                                    Moderator:
                                                                                                      Franco Ruggeri
    8:45    Chairperson’s Opening Remarks                                                             Director of CNET Mobile
                                                                                                      CBS Interactive
                   Marci Troutman
                   CEO
                                                                                                Table 2: Setting The Mobile Standard For Best Practices In Mobile
                   Siteminis
                                                                                                Web And App Development
    9:00    Opening Scene Setter: The State Of Mobility – Assessing                             Table 3: Setting the Standard For Mobile Attribution Modeling
            The Future Of Mobile
            According to Gartner, by 2014, over 3 billion of the world's adult                  Table 4: Enter The Gaming Era: Introducing Gaming To Your Mobile
            population will be able to transact electronically via mobile or Internet           Strategy
            technology, with a 90% mobile penetration rate globally. These continued
            advancements in mobile payments, commerce and banking will make it           1:00   Networking Lunch For All Attendees
            easier to electronically transact via mobile devices. Physical passports,
            wallets, and credit cards will give way to virtual currency and bio-metric   2:00   Keynote: Fleeting Vs. Facts: Determining Which Mobile
            identification. From location-based contextually-aware services to complex          Elements Will Have Long-Term Impact
            policy-based e-commerce, content isn’t simply merging into new                      If you’re not measuring the mobile customer experience then you’re just
            platforms, but evolving to be more relevant, timely, and personal. Here’s           operating in the dark. With the mobile channel rapidly expanding, it’s vital
            your opportunity to learn what your company can do to stay competitive              to evaluate the consumer experience from the customer’s perspective
            and relevant as mobile technology continues to evolve.                              with a precise, reliable, credible, and accurate technology. When
                   Will Pinnell                                                                 measured properly, you will clearly see which mobile initiatives will deliver
                   Director of Mobile Strategy                                                  the best ROI for your business and shed light on what impact the mobile
                   Sabre Holdings, Parent Company of Travelocity                                experience really has on future use, purchases, purchase intent, loyalty,
                                                                                                and retention. Learn why using just behavioral metrics to measure
    9:35    Keynote Presentation: Mobile And The Omni-Channel                                   customer satisfaction doesn’t work in the mobile space; how to focus
            Shopper: Leveraging The Digital Wallet To Enable A Smart                            your company’s resources using analytics that scientifically measure
                                                                                                customer satisfaction, quantify its impact and predict customer behavior,
            And Customized Payment Experience                                                   not just report it; and what works and doesn’t work from the customer’s
                   Kent Griffin                                                                 perspective.
                   Sr. Product Manager
                   PayPal Mobile                                                                        Eric Feinberg
                                                                                                        Senior Director of Mobile, Media & Entertainment
    10:15   Morning Refreshment Break And Networking Opportunity                                        Foresee

    10:45   Panel: Make Room For Mobile! Moving Mobile Projects                          2:40   Quick Fire Hour: Mobile Platform Strategy And Analytics
            From Afterthought To The Forefront                                                  These unique sessions are designed to give you practical solutions, stories
            Although mobile has proven that it’s a necessary and separate channel               and the answers to the questions you care about. 3 solutions, 3 stories.
            that must be developed, nurtured and taken care of as such, why is it that          Your questions – answered.
            mobile projects are often forced to take a back seat to desktop and other           You want insight. You want data. You want the numbers. You want the
            marketing projects? This panel will address overcoming internal                     analytics behind delivering easy access to products and services to your
            competition to complete mobile projects, developing an agile working                mobile customer. Learn through stories of implementation how to build,
            environment to develop mobile specific tasks and getting all teams on               integrate, and optimize your mobile platform strategy while gaining
            board to make mobile a scalable channel.                                            visibility into mobile user success and failure, making the right mobile
                                                                                                investment, and accelerating time to market.
                   Michael Goldrich                                                             Three 15 minute presentations followed by 15 minute quick fire Q&A
                   Director of eCommerce, eMeetings, eCollaboration                             Mobile Solution Provider Opportunity: If interested in sponsoring this
                   & Call Center                                                                session, please contact Alexandra Burke, Sponsorship/Exhibition
                   Dolce Hotels & Resorts                                                       Director, at 646-200-7443 or email
                   Brandon Finch                                                                Alexandra.Burke@wbresearch.com
                   Director of eBusiness
                   Jelly Belly Candy Co.                                                 3:40   Afternoon Refreshment Break And Networking
                                                                                                Opportunity In The Mobile Marketplace
                   Alex Mueller
                   Chief Executive Officer                                               4:10   Keynote: Meeting Customer Demand For Mobile Site And
                   GPShopper                                                                    Application Performance
    11:30   Interactive Roundtable Discussions                                                  Mobile experiences across devices, operating systems and networks have
                                                                                                grown from a “nice-to-have” communication channel into mission-critical
            *Each table will rotate 4 times with 20 minute discussion time and 10               points of interaction and commerce. As the capabilities of mobile devices
            minutes for recap at the end                                                        have deployed and matured, organizations have struggled to deliver
            Table 1: Native App Development Vs. HTML 5 Optimization                             experiences that perform well enough to meet user expectations. In this
                                                                                                session, Akamai will cover best practices for optimizing mobile

6 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
Day One: Assessing And Redefining Your Mobile Roadmap continued

            performance. As well as how content providers meet mobile user                5:35    Closing Panel: Getting The Green Light: How To Gain Buy-In
            expectations, the unique challenges presented by delivery over networks,              From The C-Suite For Mobile Advancements
            what to consider when balancing mobile performance and usability and
                                                                                                  So you’ve stepped into the mobile space, awesome! But every mobile
            how consumers expect mobile web sites and apps to perform.
                                                                                                  marketer and strategist knows that getting into the space is one thing
                    Lelah Manz                                                                    while maintaining an up-to-date presence is an entirely separate
                    Chief Strategist, eCommerce                                                   challenge. These industry experts will teach you how to make your case
                    Akamai                                                                        for mobile advancements by conveying the impact of mobile on your
                                                                                                  overall business, revealing analytics from your initial foray in mobile, and
    4:50    Panel: Doing The Device Juggle: How To Support Multiple                               articulating mobile’s distinct difference from eCommerce and why it must
            Devices In A Fast And Cost Effective Manner                                           be developed as a unique channel.
            Every brand strives to be as competitive in the mobile landscape as                           Wendy Bergh
            possible; this means reaching customers on multiple devices and ensuring                      Senior Director, Mobile & Digital Strategy
            the experience is consistent and enjoyable across all platforms. This panel                   Wal-Mart
            of experts will focus in on supporting multiple app experiences, leveraging                   Marcy Zelmar
            HTML 5 to unify your brand’s experience and ensuring all mobile tasks are                     VP of eCommerce
            delegated within your organization – all while avoiding exceeding your                        Sephora
            mobile budget.
                                                                                                          Chris Krohn
                    Brandon McGee                                                                         President & CMO
                    Head of Global Mobile                                                                 Restaurant.com
                    Dell
                    Chris Reighley                                                        6:20    Recap Of Day One
                    Director of eCommerce                                                                 Marci Troutman
                    Totes-ISOTONER                                                                        CEO
                    Jeffrey Ulrich                                                                        Siteminis
                    Senior Manager, Emerging Technology
                    United Airlines                                                       6:30    Networking Cocktail Reception For All Attendees In The
                                                                                                  Mobile Marketplace



     DAY TWO                           Tuesday, October 23, 2012

    Maximizing Your Mobile
    Strategy
    So, you’ve launched your mobile campaign. You’ve built an app and/or mobile website. Now what? You’re currently engaging with your customers via
    mobile but how are you pushing these efforts to the next level to reach that ultimate end goal – ROI? Our industry leaders are here to show you what
    must be done to ensure a satisfactory customer experience that encourages shoppers to the point-of-sale via mobile phone and tablet device.

    8:00    Networking Breakfast And Conference Registration In The                       10:45   Quick Fire Hour: Mobile Transactions And Security
            Mobile Marketplace                                                                    These unique sessions are designed to give you practical solutions stories
                                                                                                  and the answers to the questions you care about. 3 solutions, 3 stories.
    8:45    Chairperson’s Opening Remarks                                                         Your questions – answered.
                                                                                                  With all the chatter surrounding mobile payments, it’s often difficult to
    9:00    Keynote: So You’ve Got An App – Now What? Uncovering                                  get a clear view of what’s taking place in this space. These leaders in
            The Secrets Behind A Successful App Strategy                                          mobile transactions are sharing stories of innovation and integration
            Stepping into the mobile app space can be intimidating yet exciting all at            through smart payments solutions and NFC technologies all while
            once. Your app is developed, deployed and now at the fingertips of your               protecting the end-user.
            customers 24/7, but what do you do next? In this session JetBlue’s Head               Three 15 minute presentations followed by 15 minute quick fire Q&A
            of Mobile will guide us along the road of mobile app development,                     Mobile Solution Provider Opportunity: If interested in sponsoring this
            defining initial goals and strategy and incorporating elements that keep              session, please contact Alexandra Burke, Sponsorship/Exhibition
            your brand’s customers fully engaged with your brand through an app                   Director, at 646-200-7443 or email
            offering that delivers exactly what they crave.                                       Alexandra.Burke@wbresearch.com

                    Jonathan Stephen                                                      11:45   Panel: Customer Behavior And Your Mobile Strategy –
                    Head of Mobile                                                                Assessing How One Drives The Other
                    JetBlue
                                                                                                  Too often mobile offerings are built solely with the company’s overarching
                                                                                                  goals in mind, completely over looking the number one driving factor –
    9:35    Keynote: The Conversion Excursion: Incorporating Smart
                                                                                                  the customer. The customer’s expectations and experience should be front
            Mobile Payments Solutions Into Your Strategy That Drive                               of mind when developing a mobile strategy and that is why these
            Purchases On The Mobile Device                                                        panelists will discuss analyzing the way customers engage with your
                    Chip Fishburne                                                                brand, their mobile devices and determining how to deliver the best
                    VP Mobile Commerce                                                            experience suitable for your customer.
                    Firethorn                                                                            Mickey Alam Khan                          Steve Braun
                                                                                                         Editor-In-Chief                           Vice President Of E-Commerce
    10:15   Morning Refreshment Break And Networking Opportunity                                         Mobile Commerce Daily                     Office Max
            In The Mobile Marketplace

7   Sponsored By:
Day Two: Maximizing Your Mobile Strategy continued

    12:30   Networking Lunch For All Attendees

                                                        BREAKOUT DISCUSSIONS: Choose Any Session Between Track A or B
                           TRACK A: Optimizing The Tablet Platform                                               TRACK B: Customer Engagement Through Social Media
            The Tablet: Some like to think of it as an oversized phone. Others view it as a                Leading brands interact with customers through a variety of channels, not
            miniature lap-top. The truth is – it’s neither. The tablet device is a unique                  least of all Social Media. Social Media has evolved to mean more than simply
            platform that presents a separate set of challenges and opportunities all its                  posting a branded Facebook page and sending out a few promotional tweets.
            own. This track gathers experts who will break down the necessary                              Customers who engage with brands via the Social channel want content, they
            components of a tablet specific offering. From site optimization to app                        want a two-way engagement that shows you’re attentive to their wants and
            development – it’s time to harness the power of these popular devices and                      needs. So how does one marry Social Media and mobile to leverage customer
            give your tablet specific shoppers exactly what they’re craving.                               loyalty, how about one-on-one engagement? Oh, and what in the world is a
                                                                                                           SoLoMo? Our Social Media experts are here to help.

    1:30    Chairperson’s Remarks                                                                          Chairperson’s Remarks

    1:45    Panel: Developing The Tablet’s Identity: How To Differentiate                                  Panel: Social Media Engagement And Customer Loyalty
            Your Tablet Experience From Your Mobile Experience                                             Social media channels take down the barrier between the brand and the
            Has your brand been subscribing to the notion that one should “do unto                         customer so that one is almost immediately accessible to the other. So how
            tablet and you would do unto mobile”? Looks like it’s time for a tablet                        are brands taking that access further and turning it into a unique customer
            overhaul! These panelists will discuss utilizing the full functionality of the tablet          loyalty channel? Our panelists will discuss the power of check-ins, social
            platform, overcoming UX/UI design fragmentation and incorporating features                     rewards, and providing on-the-go immediate access through the social
            like responsive design in order to gain optimal usage of this unique screen.                   channel.
                    Chris Reighley                                                                                Courtney Keating
                    Director of eCommerce                                                                         Vice President, New Products
                    Totes-ISOTONER                                                                                GE Capital, Retail Finance

                    Stephen Gandee                                                                                Jaimee Scott
                    VP of Mobile & Emerging Technologies                                                          Mobile Manager
                    Edmunds.com                                                                                   Belk

    2:30    Case Study: Optimizing Your Tablet Experience To Provide A                                     Case Study: The Social, Local, Mobile Movement: What Is It &
            True Value Add For Your Customer                                                               Where Does It Fit Into Your Mobile Strategy?
            To be in the tablet space means to do something unique, give your customer                     Have you caught wind of the SoLoMo buzz? Urban Spoon is here to teach
            something mobile yet nearly tangible that you can’t achieve through other                      you exactly what it means to be in social, local and mobile. Get ready to
            channels. Learn how HSN has differentiated their tablet app offering to                        optimize your digital storefront for local SEO, leverage check-ins and online
            enhance the shopping experience via live streaming and video on demand.                        customer reviews to drive foot-traffic and make use of local search results,
            HSN has integrated features such as live chat and check-in capabilities to                     social streams and app usage data to drive highly targeted messaging to the
            engage customers in social shopping activities. Their tablet app "Watch"                       right consumers.
            experience also provides an enhanced way for their customers to engage with
                                                                                                                  Conrad Saam
            the live show and discover additional programming and content.
                                                                                                                  Director of Marketing
                    Edward Deutscher                                                                              Urban Spoon
                    VP of Technology
                    Home Shopping Network

    3:05    Case Study: Understanding The Tablet Shopper Through                                           Case Study: Get Engaged, Get Noticed! Delivering Value
            Research, Analytics And Testing                                                                Added Content Through Social Engagement
            There’s no doubt that shopping through the tablet device is on the rise. Many                  Beach Body has proven to be a stand out leader in leveraging Facebook,
            brands are seeing more traffic via the tablet channel than the desktop, two                    Google+, Twitter, Pinterest, Instagram (and countless others!) as unique
            years ago who could have imagined that? So what must you offer your tablet                     engagement tools. Learn how their team is integrating mobile devices for
            shopper to keep them happy? Cars.com and Forrester Research will discuss the                   contextual and relevant experiences, aligning mobile strategies with desired
            data, analytics and testing behind delivering a truly optimized tablet offering.               customer touch points and treating social media outlets as a unique space
                                                                                                           unlike traditional marketing channels.
                    Sharon Knitter
                    Director of Mobile                                                                            Grace Mase
                    Cars.com                                                                                      VP of eCommerce
                                                                                                                  Beach Body
                    Peter Sheldon
                    Senior Analyst
                    Forrester Research

    3:40    Afternoon Refreshment Break And Networking Opportunity In The Mobile Marketplace

    4:10    Interactive Roundtable Discussions                                                                         Brent Cooke
                                                                                                                       VP – Guest Marketing
            *Each table will rotate 4 times with 20 minute discussion time and 10
                                                                                                                       AMC Theaters
            minutes for recap at the end
            Table 1: Incorporating Mobile Solutions In Store To Provide A                                      Table 3: The Mobile Wallet – How Will It Change The Shopping
            Seamless Shopping Experience                                                                       Experience For Consumers And Businesses?

                    Peter Sheldon                                                                              Table 4: Leveraging Shopping Apps To Combat the “Show Rooming
                    Senior Analyst                                                                             Effect”
                    Forrester Research
                                                                                                    5:40       Recap Of Day Two
            Table 2: Incorporating Augmented Reality To Enhance The
            Shopping Experience                                                                     5:50       Cocktail Reception For All Attendees In The Mobile
                                                                                                               Marketplace
8 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
DAY THREE                             Wednesday, October 24, 2012

    Harnessing Advanced Tactics To
    Stand Out Amongst Your Competition
    The mobile landscape is ever evolving. Even the savviest of mobile developers and marketers can become lost in the “mobile Tower of Babel.” So on Day
    Three of Mobile Shopping Fall we will look forward at the must haves for mobile in 2013. We will focus in on the greatest in mobile messaging strategies,
    multi-device reach, scanning & shopping, and much more!

    8:00    Networking Breakfast And Conference Registration In                       11:50   Case Study: Mobile Messaging Campaigns That Draw
            The Mobile Marketplace                                                            Customers Closer To Your Brand
                                                                                              In this session, Nick Schenck will demonstrate how to increase mobile user
    8:45    Chairperson’s Remarks                                                             engagement and acquisition through a variety of methods online, as well as
                                                                                              through social, print, broadcast and other media. We’ll explore how the
    9:00    Case Study: In-House Mobile Solution Development                                  Houston Texans grew their combined text databases to 20,000+ in 18
            Vs. Outsourced Solutions: Determining When And If                                 months, and generated 100k+ downloads of the Texans Mobile app in four
            You Should Make The Move                                                          months, through a variety of user engagement strategies and tactics. These
                                                                                              include polls, voting, advertising and content.
            When it comes to mobile advancements, nothing says “we’ve arrived”
            more than the ability to internalize the development of your mobile                       Nick Schenck
            solutions. But how do you know when it’s time to take the leap into                       Director of Integrated Media
            in-house? In this session we will review HauteLook’s assessment of all                    Houston Texans
            the choices in the mobile landscape and the methodology for making
            build or buy decisions for a mobile site, a touch web site, apps for      12:25   Networking Lunch For All Attendees
            iPhone, iPad and Android, and supporting technologies. The session
            will also address strategic lessons and best practices for determining    1:25    Panel: Surveying The Mobile Advertising Landscape: What
            whether to build or buy. Diamond will cover key success factors in                Does The Space Currently Look Like?
            member accessibility and engagement within mobile.                                Let’s take a step into a relatively uncharted territory. Mobile advertising has
                   Kevin Diamond                                                              been whispered about, experimented with and now it’s time to implement in
                   Chief Technology Officer                                                   a way that makes sense for your specific brand. From optimizing for mobile
                   HauteLook                                                                  search to testing out a mobile banner display – it’s all about driving down
                                                                                              challenges, setting practical goals and aligning them with your overarching
                                                                                              mobile strategy and advertising strategy. These panelists will discuss taking
    9:35    Panel: The Savvy Shopper: How In-Store Scanning Apps                              the plunge into mobile advertising.
            Are Effecting Brick And Mortar Business Models
                                                                                                      Steve Braun
            In-store mobile scanning and shopping takes on several meanings for                       Vice President Of E-Commerce
            brands depending upon who you are. If you’re a big-box retailer,                          Office Max
            perhaps you’re combating “show rooming”. If you’re in the apparel
            sector perhaps you’re providing deals to reward your customer. Or                         Emery Skolfield
            perhaps you’re putting the power of product info into the shopper’s                       Head of E-Commerce
            hands to provide a more convenient and enjoyable shopping                                 The Body Shop
            experience. No matter your purpose, our experts are here to share how
            in-store scanning can advance your brand’s reach and engagement           2:10    Case Study: Devices Have Changed, How About Your
            with consumers that will keep them coming back for more.                          Mobile Sites? Revamping Your Mobile Websites For A New
                   Eric Schmitt
                                                                                              Generation Of Mobile Devices
                   Director of Marketing                                                      Before the first birthday of Woodcraft’s mobile optimized website, it’s already
                   American Eagle Outfitters                                                  time to rewrite! The initial implementation of the mobile site went better
                                                                                              than expected – with mobile orders and sales growing at over 200%. But
                   Tim McCauley                                                               now that Woodcraft.com is getting a new look with the fashionably new
                   Director, Mobile Commerce                                                  responsive design and guided navigation, we had to make sure the mobile
                   Walgreens                                                                  site was just as modern. Nancy Miller will take you through the mobile
                                                                                              rewrite process with a responsive designed website as the base, the choices
    10:20   Morning Refreshment Break And Networking                                          made along the way, the analytics used, and the mobile bridges built for
            Opportunity In The Mobile Marketplace                                             Woodcraft’s stores.

    10:50   Quick Fire Hour: Advanced Tactics                                                         Nancy Miller
                                                                                                      Vice President of Internet Sales & Development
            These unique sessions are designed to give you practical solutions                        Woodcraft
            stories and the answers to the questions you care about. 3 solutions, 3
            stories. Your questions – answered.                                       2:45    Closing Case Study: Creating A Seamless Customer
            It’s time to take your brand to the cutting edge of mobile. You’ve been           Experience That Reaches Your Multi-Device Shopper
            toying with the concept of location based technologies, augmented
            reality, and barcode scanning. Brands who’ve adopted early have seen              Online grocery shopping is different than other e-commerce. Shoppers buy 50-60
            the benefits. Our industry leaders will teach you how to implement                unrelated, consumable items that are a mix of staples and indulgences...items
            bleeding edge technologies into your strategy to deliver a unique                 that they think of in a variety of settings at a variety of times. These factors make
            brand experience.                                                                 mobile the perfect compliment to the desktop grocery shopping experience.
                                                                                              Peapod is a 23 year veteran of e-grocery and has continued to innovate in the
            Three 15 minute presentations followed by 15 minute quick fire Q&A                mobile space. Multiplatform e-grocery shopping has paid off for Peapod in larger
            Mobile Solution Provider Opportunity: If interested in sponsoring this            basket size, enhanced loyalty and improved margins. Hear how Peapod's mobile
            session, please contact Alexandra Burke, Sponsorship/Exhibition                   apps and virtual stores are re-shaping the e-grocery business.
            Director, at 646-200-7443 or email                                                        Tim Dorgan
            Alexandra.Burke@wbresearch.com                                                            VP, Managing Director – Interactive
                                                                                                      Peapod

                                                                                      3:20    Closing Remarks – Conference Recap
9                                                                                     3:30    Close Of Mobile Shopping Fall 2012
About Our Sponsors
                                        Akamai® is the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any
                                        device, anywhere. At the core of the Company's solutions is the Akamai Intelligent Platform™ providing extensive reach,
                                        coupled with unmatched reliability, security, visibility and expertise. Akamai removes the complexities of connecting the
                                        increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to securely leverage the cloud.
                                        To learn more about how Akamai is accelerating the pace of innovation in a hyperconnected world, please visit
                                        www.akamai.com or blogs.akamai.com, and follow @Akamai on Twitter.

                                        Headquartered in Wilmington, Del., Barclays creates customized, co-branded credit card programs for some of the
                                        country’s most successful travel, entertainment, retail, affinity and financial institutions. Barclays, part of Barclays Retail
                                        Business Banking division, is a leading global payment business that helps consumers, retailers and businesses to make
                                        and accept payments flexibly, and to access short-term credit when needed. The company is one of the pioneers of new
                                        forms of payments, and is at the forefront of developing viable contactless and mobile payment options for today and
                                        cutting edge forms of payment for the future. For more information please visit www.barclaycardus.com.

                                        Firethorn Mobile, Inc., a wholly owned subsidiary of Qualcomm Incorporated (NASDAQ: QCOM), is an important
                                        participant in the mobile commerce ecosystem. With its mobile domain expertise, Firethorn Mobile is creating a new and
                                        innovative way for consumers to make purchases while on the go and without the need to carry cash or plastic. For more
                                        information about Firethorn Mobile, visit www.firethornmobile.com.

                                        Foresee is a pioneer in customer experience analytics, ForeSee continuously measures satisfaction across customer touch
                                        points and delivers critical insights on where to prioritize improvements for maximum impact. Because ForeSee’s superior
                                        technology and proven methodology connect the customer experience to the bottom line, executives and managers are
                                        able to drive future success by confidently optimizing the efforts that will achieve business and brand objectives. The
                                        result is better business for companies and a better experience for consumers. Visit us at www.ForeSee.com for customer
                                        experience solutions and original research.

                                        GPShopper (www.gpshopper.com), a New York City-based company with offices in NYC and Chicago, develops mobile
                                        solutions for major retailers and brands to drive sales, increase in-store engagement, and promote brand loyalty.
                                        GPShopper specializes in the development of mobile websites and applications for retailers. Clients include Express, Best
                                        Buy, bebe, The North Face, F. Schumacher & Co., and others. The company’s solutions deploy a highly interactive and
                                        analytics-based approach to mobile commerce, loyalty, merchandising and marketing. GPShopper’s applications and
                                        mobile web sites have won the awards from the National Retail Foundation (NRF), Direct Marketing Association (DMA),
                                        eTail, AT&T and Intel for excellence in mobile innovation. The company has also been featured in the Wall Street Journal,
                                        New York Times, USA Today, Good Morning America and ABC News for its mobile retail platform.

                                        PayPal is the faster, safer way to pay and get paid. The service allows customers to send money without sharing financial
                                        information and the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing.
                                        PayPal's Mobile Express Checkout enables retailers to easily accept payments on their mobile sites and apps. Consumers
                                        enjoy a fast, easy, and secure checkout via mobile devices with PayPal. Visit www.paypal.com/mobilecheckout for more
                                        information.

                                        Siteminis is the leading customized mobile commerce provider today, delivering a holistic solution to help companies attract
                                        and engage new customers through an innovative revenue stream. Our leadership team has more than 60 years and a rich,
                                        diverse background in ecommerce, technology, software development and the retail industry – both big box and boutique.
                                        Our project management team has unparalleled experience in e- and mCommerce and is well-equipped to provide
                                        professional support tailored to meet your needs. We provide technology and consulting services, which are seamlessly
                                        integrated into your internal resources to develop a solution that supports your online marketing and brand strategy.




        INTERESTED IN PRESENTING YOUR SOLUTION TO
        THE TOP INFLUENCERS IN MOBILE COMMERCE?
    Here are the top 5 reasons Mobile Shopping Fall 2012 is the leading
    forum to invest your marketing and business development dollars:
    •   Full exposure to 150-200 qualified conference attendees comprised of                      What is WBR Digital?
        senior level executives responsible for their company’s mobile strategy
    •   Extensive networking opportunities, allowing for face to face customer                    Through the use of online marketing vehicles such as
        contact and one on one meetings                                                           webinars and content syndication, WBR Digital provides
    •   Tailor-made sponsorship packages that enable you to position your company                 year-round access and lead generation opportunities for
        to achieve your business objectives                                                       solution providers.
    •   Opportunity to align your solution with the brand-side industry leaders
    •   High flow of traffic through the solutions zone during breakfast, coffee                  REACH our audience o f over 15,000 senior
        breaks and receptions                                                                     level decision makers!
                                                                                                  Contact David Matthews to learn more. David Matthews,
    Opportunities are limited! Call Alexandra Burke at 646-200-7443                               Digital Sales Manager – Tel: 646-200-7546,
    or email Alexandra.Burke@wbresearch.com for more details on sponsoring                        David.Matthews@wbresearch.com
    Mobile Shopping Fall 2012


10 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
About Our Media Partners
                               Integrated Solutions For Retailers magazine helps                         The Response Group is the industry leader in
                               retail executives make informed decisions about                           promoting the convergence of direct response
                               technology and operations solutions for all of their                      marketing methods for more than 20 years. The
     sales channels. The magazine provides insight on how retailers can achieve       Response Group includes: Response Magazine, ResponseMagazine.com,
     critical business objectives by integrating leading-edge solutions across the    Response This Week and the DRMA Voice newsletters, Response Expo, the
     retail enterprise.                                                               Direct Response Marketing Alliance (DRMA), and
                                                                                      AsSeenonResponseTV.com.
                                   Jack Myer’s Business Reports Media Biz
                                   Blog For more than 20-years Jack Myers             Response Magazine is the definitive print and digital publication in direct
                                   Media Business Report has provided industry-       response marketing and advertising providing targeted, cutting-edge
     leading trends and forecasts on advertising and marketing spending. Our          content, analysis and research for DR professionals involved in all facets of
     weekly subscriber-only service, which is underwritten by many of the media       direct response marketing, including DRTV, radio, telecom, online, mobile,
     industry’s leading companies, includes exclusive industry insights and           social and all areas of DR print.
     commentary to support day-today business decision-making. Subscribers
     receive exclusive reports on media organizations and profiles of early stage                           SEMPO is the global non-profit organization serving
     companies, including proprietary industry-leading research on the                                      the search and digital marketing industry and
     perceptions of advertising executives toward media company value and             marketing professionals engaged in it. Our purpose is to provide a
     media sales organization performance. Subscribers to Jack Myers Media            foundation for industry growth through building stronger relationships,
     Business Report also underwrite the free MediaBizBloggers.com thought-           fostering awareness, providing education, promoting the industry,
     leadership blog platform for industry professionals and                          generating research, and creating a better understanding of search and its
     JackMyersThinkTank.com.                                                          role in marketing.
                                                                                      In a few short years, we have seen a revolution in search marketing.
                                           Mobile Commerce Daily                      Advances in search platforms, social media and mobile technologies have
                                           Mobile Marketer:                           transformed the way search marketers reach their customers.
     •    The most read publication on mobile marketing, media and commerce
     •    Content focused on how marketers use the mobile channel for                 To be at the forefront of this dynamic industry, successful search marketers
          branding, customer acquisition and customer retention                       must:
     •    Target audience is advertisers, agencies, mobile service providers,         • Understand cutting edge technologies and their implications,
          publishers and wireless carriers                                            • Engage with other industry leaders, and
     •    Sign up for the daily newsletters www.mobilemarketer.com and                • Maximize their personal career growth.
          www.mobilecommercedaily.com
                                                                                      More than 2,400 search marketers in 50+ countries belong to SEMPO. Find
                           PYMNTS.com is an online media channel that                 out how you can benefit from membership. Call us at +1-781-876- 8866
                           captures user-generated and expert-driven                  or visit us at www.sempo.org.
     commentary, information, news, and analysis on “what’s next” in the
     payments sector worldwide. The site provides a platform for industry                                    The Website Magazine is a must-read for anyone
     professionals to share content related to company and product                                           seeking success on the Web and has the largest
                                                                                                      WEBSITEMAGAZINE.COM




     developments, to tap into the collective commentary and analysis from                                   subscriber audience of any magazine in the field.
     experts, bloggers and industry pundits, and to interact with industry            FREE in print and digital format, Website Magazine helps website owners
     thought leaders and other influencers on topics of critical importance to        and managers develop, design, and promote their online business.
     the future of the sector. A joint venture of Business Wire, a Berkshire          Subscribe today at www.websitemagazine.com. Advertisers, put your
     Hathaway Company, and Market Platform Dynamics, PYMNTS.com                       products in front of active buyers.
     redefines the ways in which B2B news and information is both generated
     and distributed.                                                                            The WHIR Since 2000, The Web Host Industry Review has made
                                                                                                 a name for itself as the foremost authority of the Web hosting
                        RetailWire is the retail industry's premier online                       industry providing reliable, insightful and comprehensive news,
                        discussion forum. RetailWire goes beyond conventional                    interviews and resources to the hosting community. The WHIR
                        headline news reporting. Each business morning,                          Blogs provides a community of expert industry perspectives. The
     RetailWire editors pick news topics worthy of commentary by its                  Web Host Industry Review Magazine also offers a business-minded, issue-
     "BrainTrust" panel of industry experts, and the general RetailWire               driven perspective of interest to executives and decision-makers. WHIR TV
     membership. The results are virtual round tables of industry opinion and         offers on demand web hosting video interviews and web hosting video
     advice covering key dynamics and issues affecting the retailing industry.        features of the key persons and events of the web hosting industry. WHIR
     RetailWire membership is free to all qualified retail industry professionals.    Events brings together like-minded hosting industry professionals and
     Over two-thirds of members are in top executive or senior management             decision-makers in local communities. The WHIR is an iNET Interactive
     positions, representing a broad cross section of retail channels and the         property. For more details about The WHIR, visit http://www.theWHIR.com
     companies that supply them. RetailWire is supported via sponsorships by          For more information on iNET Interactive, visit
     leading retail suppliers and service organizations.                              http://www.iNETinteractive.com



     Interactive Mobile Marketplace at Mobile Shopping Fall

                                                   The Mobile Marketplace provides delegates with the opportunity to observe demonstrations and
                                                   evaluate mobile commerce solutions. The Mobile Marketplace features companies that provide
                                                   innovative tools, technologies, and services to help delegates improve their mobile commerce
                                                   strategies and marketing initiatives. Delegates can meet and network with mobile solutions experts to
                                                   breakdown their toughest challenges and find practical solutions to help move their mobile strategies
                                                   forward. For your convenience, the networking activities including breakfast, coffee breaks, and
                                                   cocktail receptions are centrally located in the Mobile Marketplace.
                                                   To find out how to get your mobile solution featured in The Mobile Marketplace, contact Alexandra
                                                   Burke at 646-200-7443 or email Alexandra.Burke@wbresearch.com.


11       Sponsored By:
Pricing And Venue Information
  Mobile Shopping Fall 2012 Conference Pricing:                                                                                      Hotel Information
                                                                         Register by 7/31/12           Conference Price
    Pricing For Retailers/Brands*
                                                                          and get $300 off

    3 Day Conference (October 22-24, 2012)                                       $899.00                    $1,199.00


    Pricing For All Others                                                                             Conference Price

    3 Day Conference (October 22-24, 2012)                                                                  $3,299.00



  What Is Your Mobile Shopping Fall Ticket Really Worth?
                                                                          Mobile Shopping                    Other
                                                                             Fall 2012                   mobile events
                                                                             ($1,199)                    ($1499- $2999)
    Full End To End Mobile Focus (Marketing, E-commerce,
    Multichannel Product Development)                                                                           
    3 Day Event                                                                                                 
    38 Customized Sessions, Each With
    3 Actionable Take-Aways                                                                                                        Omni Austin Southpark
    30+ Brand Representative Speakers                                                                                              4140 Governor’s Row
    Made For Mobile By Mobile Practitioners With A                                                                                   Austin, Texas 78744
    Leading Advisory Board                                                                                                         Phone: (512) 448-2222
                                                                                                                                     Fax: (512) 442-8028
    Program Developed From 3 Months Of In-Depth
    Industry Research                                                                                                              http://www.omnihotels.com/
                                                                                                                                     findahotel/austinsouthpark.aspx
    More Senior Executives Attending From Top Brands
    Than Solutions Providers                                                                                                       Mobile Shopping has secured a
    Ability To Set Up One On One Meetings With Speakers                                                                            special conference rate of $109 a
    Designed For Your Teams Including Strategy                                                                                       night plus tax for attendees. In order
    Development, Marketing, And Multi-Channel                                                                                      to make your reservation, please call
                                                                                                                                     the Omni Austin Southpark at 1-800-
    Roundtable Discussions, Presentations And Panels To
    Maximize Interactivity And Networking                                                                                          THE-OMNI and identify yourself as a
                                                                                                                                     Mobile Shopping attendee. Rooms
                                                                                                                                     are limited and are on a first come,
  Please Note:
                                                                                                                                     first served basis, so make your
  1. *A qualified retailer is not: Any service provider to retail organizations - Including software vendors, internet developers,
     technology vendors, solution providers, third party logistics providers, consultants or companies with primary revenues         reservations as soon as possible. The
     resulting from commissions, subscriptions and/or advertising.                                                                   special rate expires October 1,
  2. Worldwide Business Research reserves the right to enforce the rate for non-retailers.                                           2012. After this date, rooms may
  3. All discounts are taken off the full conference price. No two discounts or offers can be combined.                              still have available, so inquire with
  4. Payment is due in full at the time of registration. Your registration will not be confirmed until payment is received and       the hotel if rooms remain.
     may be subject to cancellation.




  WBR CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY:
  You may substitute delegates at any time. WBR does not provide refunds for cancellations. Any cancellations received in                The Mobile Shopping
  writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another WBR
  conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the          program is very salient, the
  contract fee will be retained by WBR for all permitted cancellations. No credit will be issued for any cancellations occurring
  within seven (7) days (inclusive) of the conference. In the event that WBR cancels an event, delegate payments at the date of        issues in the agenda are
  cancellation will be credited to a future WBR event. This credit will be available for up to one year from the date of issuance.
  In the event that WBR postpones an event, delegate payments at the postponement date will be credited towards the                    precisely what is getting
  rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% credit
  representing payments made towards a future WBR event. This credit will be available for up to one year from the date of           discussed and decided here.
  issuance. No refunds will be available for cancellations or postponements. WBR is not responsible for any loss or damage as
  a result of a substitution, alteration, cancellation, or postponement of an event. WBR shall assume no liability whatsoever if               - Scott Anderson,
  this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other
  event that renders performance of this conference inadvisable, illegal, impracticable or impossible. For purposes of this                Director of e-Commerce,
  clause, a fortuitous event shall include, but shall not be limited to: an Act of God; governmental restrictions and/or
  regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or             Vitaminshoppe.com
  riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; or any other emergency.




12 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com

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Mobile Commerce Conference Austin

  • 1. Retailers & Brands: Reserve your seat by July 31, 2012 & get $300 off! See p.12 for pricing. October 22-24, 2012 • Omni Austin Southpark, Austin, TX www.MobileShoppingFall.com “Mobile Shopping is the must attend event for marketers looking to refine their mobile strategies. It is a collaborative environment for brands, service providers, and agencies to share their first hand experiences. ” - Andrew Haynes, Director, eCommerce Marketing Strategy, Marriott International The Only Event Focused Entirely On Driving Your Customer To The Point Of Sale Through The Mobile Channel Interact With And Learn From 30+ Cross Industry FOLLOW US! Mobile Leaders Including: Mobile Shopping Conference – An eTail Product @M0bileSh0pping #mobileshopping Sephora JetBlue Urban Spoon Walgreens Sponsored by: Wal-Mart United Airlines HSN Office Max AMC Theatres HauteLook American Eagle Southwest Outfitters Airlines From the producers of Organized by Dell PeaPod Woodcraft Restaurant.com Online: www.Mobileshoppingfall.com • Call: 646-200-7530 Register Now! OR 888-482-6012 • Email: mobileshopping@wbresearch.com
  • 2. Who Should Attend: This conference is designed for Retail, CPG, Food & Beverage, Travel & Hospitality, and Entertainment organizations who need to answer the ROI question, before and after resources are dedicated to mobile. Attendees will be part of the emerging group of professionals with marketing, e-commerce, multichannel, product development and technology backgrounds that are spearheading their October 22-24, 2012 • Omni Austin Southpark, Austin, TX organization’s mobile efforts. www.MobileShoppingFall.com CMOs, CTOs, CIOs, SVPs, VPs and Directors of • Mobile Commerce • Customer Experience • Mobile Marketing and • Web Design & Development Advertising • Customer Loyalty • Mobile Strategy • CRM • Emerging Technologies • Information Technology • Web/ Online Marketing • Mobile Payments • Digital Media • E-Commerce • Consumer Products • Marketing Do YOU want to emerge as a mobile commerce leader in this tough and competitive market? Don’t play catch-up in mobile web advancement and in upgrading to an effective mobile channel strategy - simply attend Mobile Shopping Fall. Here's Why Choosing Mobile Shopping Fall 2012 Gives You The Best Value For Your Money: • Advance Your mCommerce Strategy • Optimize Your Tablet Offerings Prepare to assess and revamp your current mobile strategy Discover the uniqueness of the tablet platform and prepare to through analytics, data and testing enhance your tablet strategy • Reach Your Multi-Device Customer • Integrate Bleeding Edge Tactics Examine how to provide an engaging experience that is Soar above the competition by implementing smart mobile consistent across all platforms payments, targeted SMS strategies, QR Codes, augmented reality and more! • Optimize Mobile Websites and Apps Learn best practices for mobile website and app development and advancement Mobile Shopping Brand Promise The Mobile Shopping Conference delivers 3 days of interactive learning and networking that specifically targets marketers and strategists in Mobile Commerce. The content sets the standard for mobile strategy. Mobile Shopping Fall won’t bog you down in all things eCommerce, but instead focus in on the heart of mobile strategy allowing you to get solutions to your most pressing challenges. Senior, director and C-level executives who are key decision makers on mobile commerce as well as key players in mobile solutions gather to network, brainstorm and learn from one another how to deliver ROI through the mobile channel. The Mobile Shopping Fall Team Would Like To Extend A Special Thank You To Our 2012 Advisory Board: Brandon McGee Andrew Haynes Kirit Sarvaiya Director, Global Mobile Director, eCommerce Marketing Strategy Head, Enterprise Product Dell Marriott International Management, Multichannel Marketing Systems Jeffrey Ulrich Jim McDonnell Guitar Center Sr. Manager Emerging Senior Manager of Digital Media & Technology Emerging Channels Kerstin M. Reinhart United Airlines Papa John’s Mobile & Social Media Manager DSW – Designer Shoe Warehouse Jay Greenberg Sharon Knitter Director, eCommerce Marketing Senior Director of Mobile Bed, Bath & Beyond Cars.com 2 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
  • 3. Introducing the 2012 Mobile Shopping Fall Speaking Faculty Apparel Retail Sports / Fitness / Eric Schmitt Jaimee Scott Entertainment Director of Marketing Mobile Manager Brent Cooke American Eagle Outfitters, Inc. Belk VP – Guest Marketing Kevin Diamond Emery Skolfield AMC Theaters Chief Technology Officer Head of E-Commerce Grace Mase HauteLook The Body Shop VP of eCommerce Edward Deutscher Beach Body VP of Technology Automotive Home Shopping Network Franco Ruggeri Director of CNET Mobile Sharon Knitter Steve Braun CBS Interactive Senior Director of Mobile Vice President Of E-Commerce Cars.com Nick Schenck Office Max Director of Integrated Media Stephen Gandee Marcy Zelmar Houston Texans VP, Mobile & Emerging Technologies VP eCommerce Edmunds.com Sephora Chris Reighley Industry Experts Consumer Electronics Director of eCommerce Lelah Manz Totes-ISOTONER Chief Strategist, eCommerce Brandon McGee Akamai Head of Global Mobile Wendy Bergh Dell Senior Director, Executive Representative Mobile & Digital Strategy Barclays Courtney Keating Wal-Mart Vice President, New Products Chip Fishburne GE Tim McCauley VP of Mobile Commerce Director, Mobile Commerce Firethorn Walgreens Eric Feinberg Food/Beverage Nancy Miller Senior Director of Mobile, Vice President of Internet Sales Media & Entertainment, Brandon Finch & Development Foresee Director of eBusiness Woodcraft Jelly Belly Candy Co. Peter Sheldon Senior Analyst Tim Dorgan Forrester Research VP, Managing Director – Travel & Hospitality Interactive Alex Muller Peapod Michael Goldrich CEO & Founder Director of eCommerce, eMeetings, GPShopper Chris Krohn eCollaboration & Call Center President & CMO Dolce Hotels & Resorts Sourabh Niyogi Restaurant.com CEO Jonathan Stephen MdotM Conrad Saam Head of Mobile Director of Marketing JetBlue Mickey Alam Khan Urban Spoon Editor-In-Chief Will Pinnell Mobile Commerce Daily Director Mobile Strategy Sabre Holdings (Travelocity) Kent Griffin The Mobile Shopping Team Would Sr. Product Manager Like To Thank Our Outstanding Kendall Ramirez PayPal Speaker Faculty! Director of Customer Experience & If you are from one of our esteemed Marketing Marci Troutman speakers’ companies, we would like to Southwest Airlines CEO extend to you a 25% discount* off the Siteminis conference price to attend Mobile Shopping Jeffrey Ulrich Fall 2012! Please mention booking code Senior Manager, Emerging Technology 19025.003XZ525 when registering. United Airlines *Discount applies to retailers and brands only. 3 Sponsored By:
  • 4. Agenda At A Glance DAY ONE Monday, October 22, 2012 • Assessing And Redefining Your Mobile Roadmap 8:00 Networking Breakfast And Conference Registration 1:00 Networking Lunch For All Attendees 8:45 Chairperson’s Opening Remarks 2:00 Keynote: Fleeting Vs. Facts: Determining Which Mobile Marci Troutman, CEO, Siteminis Elements Will Have Long-Term Impact Eric Feinberg, Senior Director of Mobile, Media & Entertainment, 9:00 Opening Scene Setter: The State Of Mobility And Foresee Assessing The Future Of Mobile Will Pinnell, Director of Mobile Strategy, Sabre Holdings, Parent 2:40 Quick Fire Hour: Mobile Platform Strategy And Analytics Company of Travelocity 3:40 Afternoon Refreshment Break And Networking 9:35 Keynote Presentation: Mobile And The Omni-Channel Opportunity In The Mobile Marketplace Shopper: Leveraging The Digital Wallet To Enable A Smart And Customized Payment Experience 4:10 Keynote: Meeting Customer Demand For Mobile Site And Kent Griffin, Sr. Product Manager, PayPal Mobile Application Performance Lelah Manz, Chief Strategist, eCommerce, Akamai 10:15 Morning Refreshment Break And Networking Opportunity 4:50 Panel: Doing The Device Juggle: How To Support Multiple Devices In A Fast And Cost Effective Manner 10:45 Panel: Make Room For Mobile! Moving Mobile Projects Brandon McGee, Head of Global Mobile, Dell From Afterthought To The Forefront Chris Reighley, Director of eCommerce, Totes-ISOTONER Michael Goldrich, Director of eCommerce, eMeetings, Jeffrey Ulrich, Senior Manager, Emerging Technology, United eCollaboration & Call Center, Dolce Hotels & Resorts Airlines Brandon Finch, Director of eBusiness, Jelly Belly Candy Co. Alex Mueller, CEO, GPShopper 5:35 Closing Panel: Getting The Green Light: How To Gain Buy- In From The C-Suite For Mobile Advancements 11:30 Interactive Roundtable Discussions Wendy Bergh, Senior Director, Mobile & Digital Strategy, Wal- *Each table will rotate 4 times with 20 minute discussion time and Mart 10 minutes for recap at the end Marcy Zelmar, VP of eCommerce, Sephora Chris Krohn, President & CMO, Restaurant.com Table 1: Native App Development Vs. HTML 5 Optimization Moderator: Franco Ruggeri, Director of CNET Mobile, CBS 6:20 Recap Of Day One Interactive Marci Troutman, CEO, Siteminis Table 2: Setting The Mobile Standard For Best Practices In 6:30 Networking Cocktail Reception For All Attendees In The Mobile Web And App Development Mobile Marketplace Table 3: Setting The Standard For Mobile Attribution Modeling Table 4: Enter The Gaming Era: Introducing Gaming To Your Mobile Strategy DAY TWO Tuesday, October 23, 2012 • Maximizing Your Mobile Strategy 8:00 Networking Breakfast And Conference Registration In The 10:15 Morning Refreshment Break And Networking Mobile Marketplace Opportunity In The Mobile Marketplace 8:45 Chairperson’s Opening Remarks 10:45 Quick Fire Hour: Mobile Transactions And Security Executive Representative, Barclaycard US 11:45 Panel: Customer Behavior And Your Mobile Strategy – 9:00 Keynote: So You’ve Got An App – Now What? Uncovering Assessing How One Drives The Other The Secrets Behind A Successful App Strategy Mickey Alam Khan, Editor-In-Chief, Mobile Commerce Daily Jonathan Stephen, Head of Mobile, JetBlue Steve Braun, Vice President Of E-Commerce, Office Max Kendall Ramirez, Director of Customer Experience & Marketing, 9:35 Keynote: The Conversion Excursion: Incorporating Smart Southwest Airlines Mobile Payments Solutions Into Your Strategy That Drive Purchases On The Mobile Device 12:30 Networking Lunch For All Attendees Chip Fishburne, VP Mobile Commerce, Firethorn 1:30 BREAKOUT DISCUSSIONS: Choose Any Session Between Track A or B continued next page 4 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
  • 5. Agenda At A Glance continued BREAKOUT DISCUSSIONS: Choose Any Session Between Track A or B TRACK A: Optimizing The Tablet Platform TRACK B: Customer Engagement Through Social Media 1:30 Chairperson’s Remarks Chairperson’s Remarks 1:45 Panel: Developing The Tablet’s Identity: How To Differentiate Panel: Social Media Engagement & Customer Loyalty Your Tablet Experience From Your Mobile Experience Courtney Keating, Vice President, New Products GE Capital, Retail Chris Reighley, Director of eCommerce, Totes-ISOTONER Finance Stephen Gandee, VP of Mobile & Emerging Technologies, Edmunds.com Jaimee Scott, Head of Mobile, Belk 2:30 Case Study: Optimizing Your Tablet Experience To Provide A Case Study: The Social, Local, Mobile Movement: What Is It True Value Add For Your Customer & Where Does It Fit Into Your Mobile Strategy? Edward Deutscher, VP of Technology, Home Shopping Network Conrad Saam, Director of Marketing, Urban Spoon 3:05 Case Study: Understanding The Tablet Shopper Through Case Study: Get Engaged, Get Noticed! Delivering Value Research, Analytics And Testing Added Content Through Social Engagement Sharon Knitter, Director of Mobile, Cars.com Grace Mase, VP of eCommerce, Beach Body Peter Sheldon, Senior Analyst, Forrester Research 3:40 Afternoon Refreshment Break And Networking Table 3: The Mobile Wallet – How Will It Change The Opportunity In The Mobile Marketplace Shopping Experience For Consumers And Businesses? 4:10 Interactive Roundtable Discussions Table 4: Leveraging Shopping Apps To Combat The “Show *Each table will rotate 4 times with 20 minute discussion time and Rooming Effect” 10 minutes for recap at the end 5:40 Recap Of Day Two Table 1: Incorporating Mobile Solutions In Store To Provide A Seamless Shopping Experience 5:50 Cocktail Reception For All Attendees In The Mobile Peter Sheldon, Senior Analyst, Forrester Research Marketplace Table 2: Incorporating Augmented Reality To Enhance The Shopping Experience Brent Cooke, VP – Guest Marketing, AMC Theaters DAY THREE Wednesday, October 24, 2012 Harnessing Advanced Tactics To Stand Out Amongst Your Competition 8:00 Networking Breakfast And Conference Registration In 12:25 Networking Lunch For All Attendees The Mobile Marketplace 1:25 Panel: Surveying The Mobile Advertising Landscape: 8:45 Chairperson’s Remarks What Does The Space Currently Look Like? Steve Braun, Vice President Of E-Commerce, Office Max 9:00 Case Study: In-House Mobile Solution Development Vs. Emery Skolfield, Head of E-Commerce, The Body Shop Outsourced Solutions: Determining When And If You Should Make The Move 2:10 Case Study: Devices Have Changed, How About Your Kevin Diamond, Chief Technology Officer, HauteLook Mobile Sites? Revamping Your Mobile Websites For A New Generation Of Mobile Devices 9:35 Panel: The Savvy Shopper: How Is In-Store Product Nancy Miller, Vice President of Internet Sales & Development, Scanning Enhancing The Shopping Experience? Woodcraft Eric Schmitt, Director of Marketing, American Eagle Outfitters Tim McCauley, Director, Mobile Commerce, Walgreens 2:45 Closing Case Study: Creating A Seamless Customer Experience That Reaches Your Multi-Device Shopper 10:20 Morning Refreshment Break And Networking Tim Dorgan, VP, Managing Director – Interactive, Peapod Opportunity In The Mobile Marketplace 3:20 Closing Remarks – Conference Recap 10:50 Quick Fire Hour: Advanced Tactics 3:30 Close Of Mobile Shopping Fall 2012 11:50 Case Study: Crafting A Mobile Messaging Campaign That Draws Customers Closer To Your Brand Nick Schenck, Director of Integrated Media, Houston Texans 5 Sponsored By:
  • 6. DAY ONE Monday, October 22, 2012 Assessing And Redefining Your Mobile Roadmap Mobile is no longer questionable as a necessary channel to reach your customer. However, many brands are still questioning the stability, effectiveness and reach of their current mobile strategy. Our industry leaders will tackle the most critical roadmap development challenges including: gaining C-Suite buy-in for further mobile initiatives, analyzing the facts about what elements are key for your mobile strategy, gathering insightful analytics and breaking down the best practices of web and app development. The road to a successful mobile program is not paved in gold, so these stand-out players will show you how to achieve the unique mobile fingerprint you’ve been working for. 8:00 Networking Breakfast And Conference Registration Moderator: Franco Ruggeri 8:45 Chairperson’s Opening Remarks Director of CNET Mobile CBS Interactive Marci Troutman CEO Table 2: Setting The Mobile Standard For Best Practices In Mobile Siteminis Web And App Development 9:00 Opening Scene Setter: The State Of Mobility – Assessing Table 3: Setting the Standard For Mobile Attribution Modeling The Future Of Mobile According to Gartner, by 2014, over 3 billion of the world's adult Table 4: Enter The Gaming Era: Introducing Gaming To Your Mobile population will be able to transact electronically via mobile or Internet Strategy technology, with a 90% mobile penetration rate globally. These continued advancements in mobile payments, commerce and banking will make it 1:00 Networking Lunch For All Attendees easier to electronically transact via mobile devices. Physical passports, wallets, and credit cards will give way to virtual currency and bio-metric 2:00 Keynote: Fleeting Vs. Facts: Determining Which Mobile identification. From location-based contextually-aware services to complex Elements Will Have Long-Term Impact policy-based e-commerce, content isn’t simply merging into new If you’re not measuring the mobile customer experience then you’re just platforms, but evolving to be more relevant, timely, and personal. Here’s operating in the dark. With the mobile channel rapidly expanding, it’s vital your opportunity to learn what your company can do to stay competitive to evaluate the consumer experience from the customer’s perspective and relevant as mobile technology continues to evolve. with a precise, reliable, credible, and accurate technology. When Will Pinnell measured properly, you will clearly see which mobile initiatives will deliver Director of Mobile Strategy the best ROI for your business and shed light on what impact the mobile Sabre Holdings, Parent Company of Travelocity experience really has on future use, purchases, purchase intent, loyalty, and retention. Learn why using just behavioral metrics to measure 9:35 Keynote Presentation: Mobile And The Omni-Channel customer satisfaction doesn’t work in the mobile space; how to focus Shopper: Leveraging The Digital Wallet To Enable A Smart your company’s resources using analytics that scientifically measure customer satisfaction, quantify its impact and predict customer behavior, And Customized Payment Experience not just report it; and what works and doesn’t work from the customer’s Kent Griffin perspective. Sr. Product Manager PayPal Mobile Eric Feinberg Senior Director of Mobile, Media & Entertainment 10:15 Morning Refreshment Break And Networking Opportunity Foresee 10:45 Panel: Make Room For Mobile! Moving Mobile Projects 2:40 Quick Fire Hour: Mobile Platform Strategy And Analytics From Afterthought To The Forefront These unique sessions are designed to give you practical solutions, stories Although mobile has proven that it’s a necessary and separate channel and the answers to the questions you care about. 3 solutions, 3 stories. that must be developed, nurtured and taken care of as such, why is it that Your questions – answered. mobile projects are often forced to take a back seat to desktop and other You want insight. You want data. You want the numbers. You want the marketing projects? This panel will address overcoming internal analytics behind delivering easy access to products and services to your competition to complete mobile projects, developing an agile working mobile customer. Learn through stories of implementation how to build, environment to develop mobile specific tasks and getting all teams on integrate, and optimize your mobile platform strategy while gaining board to make mobile a scalable channel. visibility into mobile user success and failure, making the right mobile investment, and accelerating time to market. Michael Goldrich Three 15 minute presentations followed by 15 minute quick fire Q&A Director of eCommerce, eMeetings, eCollaboration Mobile Solution Provider Opportunity: If interested in sponsoring this & Call Center session, please contact Alexandra Burke, Sponsorship/Exhibition Dolce Hotels & Resorts Director, at 646-200-7443 or email Brandon Finch Alexandra.Burke@wbresearch.com Director of eBusiness Jelly Belly Candy Co. 3:40 Afternoon Refreshment Break And Networking Opportunity In The Mobile Marketplace Alex Mueller Chief Executive Officer 4:10 Keynote: Meeting Customer Demand For Mobile Site And GPShopper Application Performance 11:30 Interactive Roundtable Discussions Mobile experiences across devices, operating systems and networks have grown from a “nice-to-have” communication channel into mission-critical *Each table will rotate 4 times with 20 minute discussion time and 10 points of interaction and commerce. As the capabilities of mobile devices minutes for recap at the end have deployed and matured, organizations have struggled to deliver Table 1: Native App Development Vs. HTML 5 Optimization experiences that perform well enough to meet user expectations. In this session, Akamai will cover best practices for optimizing mobile 6 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
  • 7. Day One: Assessing And Redefining Your Mobile Roadmap continued performance. As well as how content providers meet mobile user 5:35 Closing Panel: Getting The Green Light: How To Gain Buy-In expectations, the unique challenges presented by delivery over networks, From The C-Suite For Mobile Advancements what to consider when balancing mobile performance and usability and So you’ve stepped into the mobile space, awesome! But every mobile how consumers expect mobile web sites and apps to perform. marketer and strategist knows that getting into the space is one thing Lelah Manz while maintaining an up-to-date presence is an entirely separate Chief Strategist, eCommerce challenge. These industry experts will teach you how to make your case Akamai for mobile advancements by conveying the impact of mobile on your overall business, revealing analytics from your initial foray in mobile, and 4:50 Panel: Doing The Device Juggle: How To Support Multiple articulating mobile’s distinct difference from eCommerce and why it must Devices In A Fast And Cost Effective Manner be developed as a unique channel. Every brand strives to be as competitive in the mobile landscape as Wendy Bergh possible; this means reaching customers on multiple devices and ensuring Senior Director, Mobile & Digital Strategy the experience is consistent and enjoyable across all platforms. This panel Wal-Mart of experts will focus in on supporting multiple app experiences, leveraging Marcy Zelmar HTML 5 to unify your brand’s experience and ensuring all mobile tasks are VP of eCommerce delegated within your organization – all while avoiding exceeding your Sephora mobile budget. Chris Krohn Brandon McGee President & CMO Head of Global Mobile Restaurant.com Dell Chris Reighley 6:20 Recap Of Day One Director of eCommerce Marci Troutman Totes-ISOTONER CEO Jeffrey Ulrich Siteminis Senior Manager, Emerging Technology United Airlines 6:30 Networking Cocktail Reception For All Attendees In The Mobile Marketplace DAY TWO Tuesday, October 23, 2012 Maximizing Your Mobile Strategy So, you’ve launched your mobile campaign. You’ve built an app and/or mobile website. Now what? You’re currently engaging with your customers via mobile but how are you pushing these efforts to the next level to reach that ultimate end goal – ROI? Our industry leaders are here to show you what must be done to ensure a satisfactory customer experience that encourages shoppers to the point-of-sale via mobile phone and tablet device. 8:00 Networking Breakfast And Conference Registration In The 10:45 Quick Fire Hour: Mobile Transactions And Security Mobile Marketplace These unique sessions are designed to give you practical solutions stories and the answers to the questions you care about. 3 solutions, 3 stories. 8:45 Chairperson’s Opening Remarks Your questions – answered. With all the chatter surrounding mobile payments, it’s often difficult to 9:00 Keynote: So You’ve Got An App – Now What? Uncovering get a clear view of what’s taking place in this space. These leaders in The Secrets Behind A Successful App Strategy mobile transactions are sharing stories of innovation and integration Stepping into the mobile app space can be intimidating yet exciting all at through smart payments solutions and NFC technologies all while once. Your app is developed, deployed and now at the fingertips of your protecting the end-user. customers 24/7, but what do you do next? In this session JetBlue’s Head Three 15 minute presentations followed by 15 minute quick fire Q&A of Mobile will guide us along the road of mobile app development, Mobile Solution Provider Opportunity: If interested in sponsoring this defining initial goals and strategy and incorporating elements that keep session, please contact Alexandra Burke, Sponsorship/Exhibition your brand’s customers fully engaged with your brand through an app Director, at 646-200-7443 or email offering that delivers exactly what they crave. Alexandra.Burke@wbresearch.com Jonathan Stephen 11:45 Panel: Customer Behavior And Your Mobile Strategy – Head of Mobile Assessing How One Drives The Other JetBlue Too often mobile offerings are built solely with the company’s overarching goals in mind, completely over looking the number one driving factor – 9:35 Keynote: The Conversion Excursion: Incorporating Smart the customer. The customer’s expectations and experience should be front Mobile Payments Solutions Into Your Strategy That Drive of mind when developing a mobile strategy and that is why these Purchases On The Mobile Device panelists will discuss analyzing the way customers engage with your Chip Fishburne brand, their mobile devices and determining how to deliver the best VP Mobile Commerce experience suitable for your customer. Firethorn Mickey Alam Khan Steve Braun Editor-In-Chief Vice President Of E-Commerce 10:15 Morning Refreshment Break And Networking Opportunity Mobile Commerce Daily Office Max In The Mobile Marketplace 7 Sponsored By:
  • 8. Day Two: Maximizing Your Mobile Strategy continued 12:30 Networking Lunch For All Attendees BREAKOUT DISCUSSIONS: Choose Any Session Between Track A or B TRACK A: Optimizing The Tablet Platform TRACK B: Customer Engagement Through Social Media The Tablet: Some like to think of it as an oversized phone. Others view it as a Leading brands interact with customers through a variety of channels, not miniature lap-top. The truth is – it’s neither. The tablet device is a unique least of all Social Media. Social Media has evolved to mean more than simply platform that presents a separate set of challenges and opportunities all its posting a branded Facebook page and sending out a few promotional tweets. own. This track gathers experts who will break down the necessary Customers who engage with brands via the Social channel want content, they components of a tablet specific offering. From site optimization to app want a two-way engagement that shows you’re attentive to their wants and development – it’s time to harness the power of these popular devices and needs. So how does one marry Social Media and mobile to leverage customer give your tablet specific shoppers exactly what they’re craving. loyalty, how about one-on-one engagement? Oh, and what in the world is a SoLoMo? Our Social Media experts are here to help. 1:30 Chairperson’s Remarks Chairperson’s Remarks 1:45 Panel: Developing The Tablet’s Identity: How To Differentiate Panel: Social Media Engagement And Customer Loyalty Your Tablet Experience From Your Mobile Experience Social media channels take down the barrier between the brand and the Has your brand been subscribing to the notion that one should “do unto customer so that one is almost immediately accessible to the other. So how tablet and you would do unto mobile”? Looks like it’s time for a tablet are brands taking that access further and turning it into a unique customer overhaul! These panelists will discuss utilizing the full functionality of the tablet loyalty channel? Our panelists will discuss the power of check-ins, social platform, overcoming UX/UI design fragmentation and incorporating features rewards, and providing on-the-go immediate access through the social like responsive design in order to gain optimal usage of this unique screen. channel. Chris Reighley Courtney Keating Director of eCommerce Vice President, New Products Totes-ISOTONER GE Capital, Retail Finance Stephen Gandee Jaimee Scott VP of Mobile & Emerging Technologies Mobile Manager Edmunds.com Belk 2:30 Case Study: Optimizing Your Tablet Experience To Provide A Case Study: The Social, Local, Mobile Movement: What Is It & True Value Add For Your Customer Where Does It Fit Into Your Mobile Strategy? To be in the tablet space means to do something unique, give your customer Have you caught wind of the SoLoMo buzz? Urban Spoon is here to teach something mobile yet nearly tangible that you can’t achieve through other you exactly what it means to be in social, local and mobile. Get ready to channels. Learn how HSN has differentiated their tablet app offering to optimize your digital storefront for local SEO, leverage check-ins and online enhance the shopping experience via live streaming and video on demand. customer reviews to drive foot-traffic and make use of local search results, HSN has integrated features such as live chat and check-in capabilities to social streams and app usage data to drive highly targeted messaging to the engage customers in social shopping activities. Their tablet app "Watch" right consumers. experience also provides an enhanced way for their customers to engage with Conrad Saam the live show and discover additional programming and content. Director of Marketing Edward Deutscher Urban Spoon VP of Technology Home Shopping Network 3:05 Case Study: Understanding The Tablet Shopper Through Case Study: Get Engaged, Get Noticed! Delivering Value Research, Analytics And Testing Added Content Through Social Engagement There’s no doubt that shopping through the tablet device is on the rise. Many Beach Body has proven to be a stand out leader in leveraging Facebook, brands are seeing more traffic via the tablet channel than the desktop, two Google+, Twitter, Pinterest, Instagram (and countless others!) as unique years ago who could have imagined that? So what must you offer your tablet engagement tools. Learn how their team is integrating mobile devices for shopper to keep them happy? Cars.com and Forrester Research will discuss the contextual and relevant experiences, aligning mobile strategies with desired data, analytics and testing behind delivering a truly optimized tablet offering. customer touch points and treating social media outlets as a unique space unlike traditional marketing channels. Sharon Knitter Director of Mobile Grace Mase Cars.com VP of eCommerce Beach Body Peter Sheldon Senior Analyst Forrester Research 3:40 Afternoon Refreshment Break And Networking Opportunity In The Mobile Marketplace 4:10 Interactive Roundtable Discussions Brent Cooke VP – Guest Marketing *Each table will rotate 4 times with 20 minute discussion time and 10 AMC Theaters minutes for recap at the end Table 1: Incorporating Mobile Solutions In Store To Provide A Table 3: The Mobile Wallet – How Will It Change The Shopping Seamless Shopping Experience Experience For Consumers And Businesses? Peter Sheldon Table 4: Leveraging Shopping Apps To Combat the “Show Rooming Senior Analyst Effect” Forrester Research 5:40 Recap Of Day Two Table 2: Incorporating Augmented Reality To Enhance The Shopping Experience 5:50 Cocktail Reception For All Attendees In The Mobile Marketplace 8 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
  • 9. DAY THREE Wednesday, October 24, 2012 Harnessing Advanced Tactics To Stand Out Amongst Your Competition The mobile landscape is ever evolving. Even the savviest of mobile developers and marketers can become lost in the “mobile Tower of Babel.” So on Day Three of Mobile Shopping Fall we will look forward at the must haves for mobile in 2013. We will focus in on the greatest in mobile messaging strategies, multi-device reach, scanning & shopping, and much more! 8:00 Networking Breakfast And Conference Registration In 11:50 Case Study: Mobile Messaging Campaigns That Draw The Mobile Marketplace Customers Closer To Your Brand In this session, Nick Schenck will demonstrate how to increase mobile user 8:45 Chairperson’s Remarks engagement and acquisition through a variety of methods online, as well as through social, print, broadcast and other media. We’ll explore how the 9:00 Case Study: In-House Mobile Solution Development Houston Texans grew their combined text databases to 20,000+ in 18 Vs. Outsourced Solutions: Determining When And If months, and generated 100k+ downloads of the Texans Mobile app in four You Should Make The Move months, through a variety of user engagement strategies and tactics. These include polls, voting, advertising and content. When it comes to mobile advancements, nothing says “we’ve arrived” more than the ability to internalize the development of your mobile Nick Schenck solutions. But how do you know when it’s time to take the leap into Director of Integrated Media in-house? In this session we will review HauteLook’s assessment of all Houston Texans the choices in the mobile landscape and the methodology for making build or buy decisions for a mobile site, a touch web site, apps for 12:25 Networking Lunch For All Attendees iPhone, iPad and Android, and supporting technologies. The session will also address strategic lessons and best practices for determining 1:25 Panel: Surveying The Mobile Advertising Landscape: What whether to build or buy. Diamond will cover key success factors in Does The Space Currently Look Like? member accessibility and engagement within mobile. Let’s take a step into a relatively uncharted territory. Mobile advertising has Kevin Diamond been whispered about, experimented with and now it’s time to implement in Chief Technology Officer a way that makes sense for your specific brand. From optimizing for mobile HauteLook search to testing out a mobile banner display – it’s all about driving down challenges, setting practical goals and aligning them with your overarching mobile strategy and advertising strategy. These panelists will discuss taking 9:35 Panel: The Savvy Shopper: How In-Store Scanning Apps the plunge into mobile advertising. Are Effecting Brick And Mortar Business Models Steve Braun In-store mobile scanning and shopping takes on several meanings for Vice President Of E-Commerce brands depending upon who you are. If you’re a big-box retailer, Office Max perhaps you’re combating “show rooming”. If you’re in the apparel sector perhaps you’re providing deals to reward your customer. Or Emery Skolfield perhaps you’re putting the power of product info into the shopper’s Head of E-Commerce hands to provide a more convenient and enjoyable shopping The Body Shop experience. No matter your purpose, our experts are here to share how in-store scanning can advance your brand’s reach and engagement 2:10 Case Study: Devices Have Changed, How About Your with consumers that will keep them coming back for more. Mobile Sites? Revamping Your Mobile Websites For A New Eric Schmitt Generation Of Mobile Devices Director of Marketing Before the first birthday of Woodcraft’s mobile optimized website, it’s already American Eagle Outfitters time to rewrite! The initial implementation of the mobile site went better than expected – with mobile orders and sales growing at over 200%. But Tim McCauley now that Woodcraft.com is getting a new look with the fashionably new Director, Mobile Commerce responsive design and guided navigation, we had to make sure the mobile Walgreens site was just as modern. Nancy Miller will take you through the mobile rewrite process with a responsive designed website as the base, the choices 10:20 Morning Refreshment Break And Networking made along the way, the analytics used, and the mobile bridges built for Opportunity In The Mobile Marketplace Woodcraft’s stores. 10:50 Quick Fire Hour: Advanced Tactics Nancy Miller Vice President of Internet Sales & Development These unique sessions are designed to give you practical solutions Woodcraft stories and the answers to the questions you care about. 3 solutions, 3 stories. Your questions – answered. 2:45 Closing Case Study: Creating A Seamless Customer It’s time to take your brand to the cutting edge of mobile. You’ve been Experience That Reaches Your Multi-Device Shopper toying with the concept of location based technologies, augmented reality, and barcode scanning. Brands who’ve adopted early have seen Online grocery shopping is different than other e-commerce. Shoppers buy 50-60 the benefits. Our industry leaders will teach you how to implement unrelated, consumable items that are a mix of staples and indulgences...items bleeding edge technologies into your strategy to deliver a unique that they think of in a variety of settings at a variety of times. These factors make brand experience. mobile the perfect compliment to the desktop grocery shopping experience. Peapod is a 23 year veteran of e-grocery and has continued to innovate in the Three 15 minute presentations followed by 15 minute quick fire Q&A mobile space. Multiplatform e-grocery shopping has paid off for Peapod in larger Mobile Solution Provider Opportunity: If interested in sponsoring this basket size, enhanced loyalty and improved margins. Hear how Peapod's mobile session, please contact Alexandra Burke, Sponsorship/Exhibition apps and virtual stores are re-shaping the e-grocery business. Director, at 646-200-7443 or email Tim Dorgan Alexandra.Burke@wbresearch.com VP, Managing Director – Interactive Peapod 3:20 Closing Remarks – Conference Recap 9 3:30 Close Of Mobile Shopping Fall 2012
  • 10. About Our Sponsors Akamai® is the leading cloud platform for helping enterprises provide secure, high-performing user experiences on any device, anywhere. At the core of the Company's solutions is the Akamai Intelligent Platform™ providing extensive reach, coupled with unmatched reliability, security, visibility and expertise. Akamai removes the complexities of connecting the increasingly mobile world, supporting 24/7 consumer demand, and enabling enterprises to securely leverage the cloud. To learn more about how Akamai is accelerating the pace of innovation in a hyperconnected world, please visit www.akamai.com or blogs.akamai.com, and follow @Akamai on Twitter. Headquartered in Wilmington, Del., Barclays creates customized, co-branded credit card programs for some of the country’s most successful travel, entertainment, retail, affinity and financial institutions. Barclays, part of Barclays Retail Business Banking division, is a leading global payment business that helps consumers, retailers and businesses to make and accept payments flexibly, and to access short-term credit when needed. The company is one of the pioneers of new forms of payments, and is at the forefront of developing viable contactless and mobile payment options for today and cutting edge forms of payment for the future. For more information please visit www.barclaycardus.com. Firethorn Mobile, Inc., a wholly owned subsidiary of Qualcomm Incorporated (NASDAQ: QCOM), is an important participant in the mobile commerce ecosystem. With its mobile domain expertise, Firethorn Mobile is creating a new and innovative way for consumers to make purchases while on the go and without the need to carry cash or plastic. For more information about Firethorn Mobile, visit www.firethornmobile.com. Foresee is a pioneer in customer experience analytics, ForeSee continuously measures satisfaction across customer touch points and delivers critical insights on where to prioritize improvements for maximum impact. Because ForeSee’s superior technology and proven methodology connect the customer experience to the bottom line, executives and managers are able to drive future success by confidently optimizing the efforts that will achieve business and brand objectives. The result is better business for companies and a better experience for consumers. Visit us at www.ForeSee.com for customer experience solutions and original research. GPShopper (www.gpshopper.com), a New York City-based company with offices in NYC and Chicago, develops mobile solutions for major retailers and brands to drive sales, increase in-store engagement, and promote brand loyalty. GPShopper specializes in the development of mobile websites and applications for retailers. Clients include Express, Best Buy, bebe, The North Face, F. Schumacher & Co., and others. The company’s solutions deploy a highly interactive and analytics-based approach to mobile commerce, loyalty, merchandising and marketing. GPShopper’s applications and mobile web sites have won the awards from the National Retail Foundation (NRF), Direct Marketing Association (DMA), eTail, AT&T and Intel for excellence in mobile innovation. The company has also been featured in the Wall Street Journal, New York Times, USA Today, Good Morning America and ABC News for its mobile retail platform. PayPal is the faster, safer way to pay and get paid. The service allows customers to send money without sharing financial information and the flexibility to pay using their account balances, bank accounts, credit cards or promotional financing. PayPal's Mobile Express Checkout enables retailers to easily accept payments on their mobile sites and apps. Consumers enjoy a fast, easy, and secure checkout via mobile devices with PayPal. Visit www.paypal.com/mobilecheckout for more information. Siteminis is the leading customized mobile commerce provider today, delivering a holistic solution to help companies attract and engage new customers through an innovative revenue stream. Our leadership team has more than 60 years and a rich, diverse background in ecommerce, technology, software development and the retail industry – both big box and boutique. Our project management team has unparalleled experience in e- and mCommerce and is well-equipped to provide professional support tailored to meet your needs. We provide technology and consulting services, which are seamlessly integrated into your internal resources to develop a solution that supports your online marketing and brand strategy. INTERESTED IN PRESENTING YOUR SOLUTION TO THE TOP INFLUENCERS IN MOBILE COMMERCE? Here are the top 5 reasons Mobile Shopping Fall 2012 is the leading forum to invest your marketing and business development dollars: • Full exposure to 150-200 qualified conference attendees comprised of What is WBR Digital? senior level executives responsible for their company’s mobile strategy • Extensive networking opportunities, allowing for face to face customer Through the use of online marketing vehicles such as contact and one on one meetings webinars and content syndication, WBR Digital provides • Tailor-made sponsorship packages that enable you to position your company year-round access and lead generation opportunities for to achieve your business objectives solution providers. • Opportunity to align your solution with the brand-side industry leaders • High flow of traffic through the solutions zone during breakfast, coffee REACH our audience o f over 15,000 senior breaks and receptions level decision makers! Contact David Matthews to learn more. David Matthews, Opportunities are limited! Call Alexandra Burke at 646-200-7443 Digital Sales Manager – Tel: 646-200-7546, or email Alexandra.Burke@wbresearch.com for more details on sponsoring David.Matthews@wbresearch.com Mobile Shopping Fall 2012 10 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com
  • 11. About Our Media Partners Integrated Solutions For Retailers magazine helps The Response Group is the industry leader in retail executives make informed decisions about promoting the convergence of direct response technology and operations solutions for all of their marketing methods for more than 20 years. The sales channels. The magazine provides insight on how retailers can achieve Response Group includes: Response Magazine, ResponseMagazine.com, critical business objectives by integrating leading-edge solutions across the Response This Week and the DRMA Voice newsletters, Response Expo, the retail enterprise. Direct Response Marketing Alliance (DRMA), and AsSeenonResponseTV.com. Jack Myer’s Business Reports Media Biz Blog For more than 20-years Jack Myers Response Magazine is the definitive print and digital publication in direct Media Business Report has provided industry- response marketing and advertising providing targeted, cutting-edge leading trends and forecasts on advertising and marketing spending. Our content, analysis and research for DR professionals involved in all facets of weekly subscriber-only service, which is underwritten by many of the media direct response marketing, including DRTV, radio, telecom, online, mobile, industry’s leading companies, includes exclusive industry insights and social and all areas of DR print. commentary to support day-today business decision-making. Subscribers receive exclusive reports on media organizations and profiles of early stage SEMPO is the global non-profit organization serving companies, including proprietary industry-leading research on the the search and digital marketing industry and perceptions of advertising executives toward media company value and marketing professionals engaged in it. Our purpose is to provide a media sales organization performance. Subscribers to Jack Myers Media foundation for industry growth through building stronger relationships, Business Report also underwrite the free MediaBizBloggers.com thought- fostering awareness, providing education, promoting the industry, leadership blog platform for industry professionals and generating research, and creating a better understanding of search and its JackMyersThinkTank.com. role in marketing. In a few short years, we have seen a revolution in search marketing. Mobile Commerce Daily Advances in search platforms, social media and mobile technologies have Mobile Marketer: transformed the way search marketers reach their customers. • The most read publication on mobile marketing, media and commerce • Content focused on how marketers use the mobile channel for To be at the forefront of this dynamic industry, successful search marketers branding, customer acquisition and customer retention must: • Target audience is advertisers, agencies, mobile service providers, • Understand cutting edge technologies and their implications, publishers and wireless carriers • Engage with other industry leaders, and • Sign up for the daily newsletters www.mobilemarketer.com and • Maximize their personal career growth. www.mobilecommercedaily.com More than 2,400 search marketers in 50+ countries belong to SEMPO. Find PYMNTS.com is an online media channel that out how you can benefit from membership. Call us at +1-781-876- 8866 captures user-generated and expert-driven or visit us at www.sempo.org. commentary, information, news, and analysis on “what’s next” in the payments sector worldwide. The site provides a platform for industry The Website Magazine is a must-read for anyone professionals to share content related to company and product seeking success on the Web and has the largest WEBSITEMAGAZINE.COM developments, to tap into the collective commentary and analysis from subscriber audience of any magazine in the field. experts, bloggers and industry pundits, and to interact with industry FREE in print and digital format, Website Magazine helps website owners thought leaders and other influencers on topics of critical importance to and managers develop, design, and promote their online business. the future of the sector. A joint venture of Business Wire, a Berkshire Subscribe today at www.websitemagazine.com. Advertisers, put your Hathaway Company, and Market Platform Dynamics, PYMNTS.com products in front of active buyers. redefines the ways in which B2B news and information is both generated and distributed. The WHIR Since 2000, The Web Host Industry Review has made a name for itself as the foremost authority of the Web hosting RetailWire is the retail industry's premier online industry providing reliable, insightful and comprehensive news, discussion forum. RetailWire goes beyond conventional interviews and resources to the hosting community. The WHIR headline news reporting. Each business morning, Blogs provides a community of expert industry perspectives. The RetailWire editors pick news topics worthy of commentary by its Web Host Industry Review Magazine also offers a business-minded, issue- "BrainTrust" panel of industry experts, and the general RetailWire driven perspective of interest to executives and decision-makers. WHIR TV membership. The results are virtual round tables of industry opinion and offers on demand web hosting video interviews and web hosting video advice covering key dynamics and issues affecting the retailing industry. features of the key persons and events of the web hosting industry. WHIR RetailWire membership is free to all qualified retail industry professionals. Events brings together like-minded hosting industry professionals and Over two-thirds of members are in top executive or senior management decision-makers in local communities. The WHIR is an iNET Interactive positions, representing a broad cross section of retail channels and the property. For more details about The WHIR, visit http://www.theWHIR.com companies that supply them. RetailWire is supported via sponsorships by For more information on iNET Interactive, visit leading retail suppliers and service organizations. http://www.iNETinteractive.com Interactive Mobile Marketplace at Mobile Shopping Fall The Mobile Marketplace provides delegates with the opportunity to observe demonstrations and evaluate mobile commerce solutions. The Mobile Marketplace features companies that provide innovative tools, technologies, and services to help delegates improve their mobile commerce strategies and marketing initiatives. Delegates can meet and network with mobile solutions experts to breakdown their toughest challenges and find practical solutions to help move their mobile strategies forward. For your convenience, the networking activities including breakfast, coffee breaks, and cocktail receptions are centrally located in the Mobile Marketplace. To find out how to get your mobile solution featured in The Mobile Marketplace, contact Alexandra Burke at 646-200-7443 or email Alexandra.Burke@wbresearch.com. 11 Sponsored By:
  • 12. Pricing And Venue Information Mobile Shopping Fall 2012 Conference Pricing: Hotel Information Register by 7/31/12 Conference Price Pricing For Retailers/Brands* and get $300 off 3 Day Conference (October 22-24, 2012) $899.00 $1,199.00 Pricing For All Others Conference Price 3 Day Conference (October 22-24, 2012) $3,299.00 What Is Your Mobile Shopping Fall Ticket Really Worth? Mobile Shopping Other Fall 2012 mobile events ($1,199) ($1499- $2999) Full End To End Mobile Focus (Marketing, E-commerce, Multichannel Product Development) 3 Day Event 38 Customized Sessions, Each With 3 Actionable Take-Aways Omni Austin Southpark 30+ Brand Representative Speakers 4140 Governor’s Row Made For Mobile By Mobile Practitioners With A Austin, Texas 78744 Leading Advisory Board Phone: (512) 448-2222 Fax: (512) 442-8028 Program Developed From 3 Months Of In-Depth Industry Research http://www.omnihotels.com/ findahotel/austinsouthpark.aspx More Senior Executives Attending From Top Brands Than Solutions Providers Mobile Shopping has secured a Ability To Set Up One On One Meetings With Speakers special conference rate of $109 a Designed For Your Teams Including Strategy night plus tax for attendees. In order Development, Marketing, And Multi-Channel to make your reservation, please call the Omni Austin Southpark at 1-800- Roundtable Discussions, Presentations And Panels To Maximize Interactivity And Networking THE-OMNI and identify yourself as a Mobile Shopping attendee. Rooms are limited and are on a first come, Please Note: first served basis, so make your 1. *A qualified retailer is not: Any service provider to retail organizations - Including software vendors, internet developers, technology vendors, solution providers, third party logistics providers, consultants or companies with primary revenues reservations as soon as possible. The resulting from commissions, subscriptions and/or advertising. special rate expires October 1, 2. Worldwide Business Research reserves the right to enforce the rate for non-retailers. 2012. After this date, rooms may 3. All discounts are taken off the full conference price. No two discounts or offers can be combined. still have available, so inquire with 4. Payment is due in full at the time of registration. Your registration will not be confirmed until payment is received and the hotel if rooms remain. may be subject to cancellation. WBR CANCELLATION, POSTPONEMENT AND SUBSTITUTION POLICY: You may substitute delegates at any time. WBR does not provide refunds for cancellations. Any cancellations received in The Mobile Shopping writing not less than eight (8) days prior to the conference, you will receive a 90% credit to be used at another WBR conference which must occur within one year from the date of issuance of such credit. An administration fee of 10% of the program is very salient, the contract fee will be retained by WBR for all permitted cancellations. No credit will be issued for any cancellations occurring within seven (7) days (inclusive) of the conference. In the event that WBR cancels an event, delegate payments at the date of issues in the agenda are cancellation will be credited to a future WBR event. This credit will be available for up to one year from the date of issuance. In the event that WBR postpones an event, delegate payments at the postponement date will be credited towards the precisely what is getting rescheduled date. If the delegate is unable to attend the rescheduled event, the delegate will receive a 100% credit representing payments made towards a future WBR event. This credit will be available for up to one year from the date of discussed and decided here. issuance. No refunds will be available for cancellations or postponements. WBR is not responsible for any loss or damage as a result of a substitution, alteration, cancellation, or postponement of an event. WBR shall assume no liability whatsoever if - Scott Anderson, this event is altered, rescheduled, postponed or cancelled due to a fortuitous event, unforeseen occurrence or any other event that renders performance of this conference inadvisable, illegal, impracticable or impossible. For purposes of this Director of e-Commerce, clause, a fortuitous event shall include, but shall not be limited to: an Act of God; governmental restrictions and/or regulations; war or apparent act of war; terrorism or apparent act of terrorism; disaster; civil disorder, disturbance, and/or Vitaminshoppe.com riots; curtailment, suspension, and/or restriction on transportation facilities/means of transportation; or any other emergency. 12 Register Now! Online: www.Mobileshoppingfall.com • Call: 646-200-7530 OR 888-482-6012 • Email: mobileshopping@wbresearch.com