Measures of Central Tendency: Mean, Median and Mode
British Library engagement with its user communities
1. An introduction to the
Business & Intellectual
Property Centre
Maria Lampert
Information Expert
2. The British Library
The British Library is the UK’s national library and one of the
world’s greatest research libraries, with collections containing
over 150 million items and representing every age of written
civilisation and every aspect of human thought.
www.bl.uk
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3. A brief history…..
•
1753 - British Museum Department of
Printed Books
•
1855 - Patent Office Library
•
1962 – National Library of Science
and Invention
•
1973 - British Library
•
1982 - Business information collection
•
2006 - Business & Intellectual
Property Centre
www.bl.uk
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4. Inspiration
“To be a successful entrepreneur, you
need to be a pathological optimist and
believe you can change things.
But you've got to know what you need
to do, and how to do it.
Dame Anita Roddick, founder of
The Body Shop
The Centre can help you find out, and
that can have such a powerful effect.”
www.bl.uk
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5. Inspiration
I had my idea, because it was successful,
inevitably it was copied and because I had
patents I was able to go to court and defend
my idea and enforce my patent rights…
Overall it's been really an amazing journey
and I've learnt a huge amount and the Library
and the Business & IP Centre has been a
hugely important part of everything that I've
done
I recommend the Business & IP Centre as a
safe haven for inventors.
Mandy Haberman
Inventor of the Anywayup Cup
www.bl.uk
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6. First stop for innovation and business
Get inspiration
www.bl.uk
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7. First stop for innovation and business
Get inspiration
www.bl.uk
Protect your ideas
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8. First stop for innovation and business
Get inspiration
www.bl.uk
Protect the ideas
Develop the business
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9. The Business & IP Centre Innovation Cycle
Source: The source goes here
www.bl.uk
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10. Our success story to date
•
300,000 people through the
doors
•
30,000+ have received direct
advice, guidance and/or training
•
Delivered over 4,500 workshops
and 1:1 advice sessions
•
Successfully reached out to
diverse audiences
www.bl.uk
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11. Our success story to date
•
Increased our outreach programme
•
Developed a highly successful partner programme
•
Attracted over £11 million of in-kind benefits
•
April 2005 to March 2011 we helped to create 2,775 new
businesses and a further 3,345 new jobs.
www.bl.uk
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12. Our ‘Seven up’ census
We provide a valuable and appreciated service
•96%
would recommend the Centre to others
•94%
were satisfied with the service that they received
•90%
will continue to use the Centre
•94%
would not have achieved their results without our
help
www.bl.uk
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13. Our ‘Seven up’ census
Our service gives entrepreneurs skills and confidence
•
46% raised their awareness and understanding of IP
issues
•
43% were able to understand their customers and
markets better
•
40% acquired new skills through workshops
•
33% gained the confidence to set up a business
www.bl.uk
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15. Breakout rooms
•
1 Seminar room – up to 50 delegates
•
1 Technology room – up to 10 delegates
•
2 Small interview rooms – up to 3 people
•
1 medium sized interview room – up to 6 people
•
1 large interview room – up to eight people
•
Public networking area
www.bl.uk
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16. Choose your service
•
Visit our reading room
•
Attend a seminar
•
Attend a workshop
•
Book a 1:1 Information advice session
•
Book a 1:1 Ask an expert session
•
Take part in a networking event
www.bl.uk
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21. Engage with Social Media activities
British Library Entrepreneur
and SME Network has over
3,398 members
Over 6,877 members
4,640 followers
on Twitter
Our BIPCTV YouTube channel
showcases our Inspiring
Entrepreneurs events and our
success stories - 376,872 views
www.bl.uk
Innovation and Enterprise blog
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22. Offer Expert advice
Mark Sheahan
Inventor in
Residence
www.bl.uk
Alasdair Inglis
Experienced
Marketer
in Residence
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23. Our priorities for the future
•
Securing long term sustainability of the Centre
•
Supporting growth companies in London through
intensive innovation support
•
Rolling out the Business & IP Centre model across
UK
www.bl.uk
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24. Business & IP Centre National Network
Leeds
Newcastle
www.bl.uk
Liverpool
Sheffield
Birmingham
Manchester
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27. Innovating for Growth Benefits
One-to-one mentoring and advice on:
• Developing and implementing a sustainable strategy for
business growth
• Expanding business to new outlets and channels
• Entering new markets
• Developing product or service range to reach new customers
• Protecting Intellectual Property
• Increasing the power of the brand
www.bl.uk
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28. Innovating for Growth Benefits
• Access to personalised research service
• Peer-to-peer networking
• Featured in Business & IP Centre media and marketing
campaigns
• Complimentary tickets to events with the chance to meet
high-profile speakers
www.bl.uk
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29. Innovating for Growth Partners
Business
performance
improvement
coaches for growing
businesses
Patent Attorneys &
Trademark Attorneys
Product
development &
manufacturing
support
www.bl.uk
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30. Innovating for Growth to date
• 90 businesses have taken part until now:
– Creative industries (19%)
– Wholesale/Transport (9%)
– Professional Services/Consulting (8%).
• Participating businesses:
– 43% owned by women
– 52% ethnic minority owned
– 5% disabled-owned
• Heard about the programme through:
– British Library staff contact (41%)
– BIPC e-newsletter (16%)
– Friends/colleagues (12%)
www.bl.uk
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31. Innovating for Growth to date
• Two thirds of the businesses have been trading between 1-5
years
• Average size: 7 employees with an average annual turnover
of £317k
• 53 high-value jobs for London have been generated so far
• Finalist out of over 150 entries in the RegioStars 2014
competition:
– Annual competition which recognises Europe’s most
innovative and inspiring ERDF-funded projects
– Winners will be chosen in October 2013 in Brussels
www.bl.uk
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32. Innovating for Growth – Success Stories
“Although I was sceptical if it could
help me, I was amazed that, by the
end of each session with the I4G
advisors, I thought completely
differently about my business and
how to move forward".
www.bl.uk
“This programme is certainly giving
me a kick in the right places!! Had
a really productive meeting
yesterday and am totally shaking
up my database to finally make it
work for me."
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33. Innovating for Growth – Success Stories
"The Innovating for Growth programme
has been absolutely invaluable for our
business. It is so rare, when running a
small company, that you get the chance
to pause, step back and take an objective
look at your business, warts and all. This
programme has allowed us to do just that.
As a result of the sessions, I feel we have
a renewed sense of focus, purpose and
drive, and that can only be beneficial for
our business. Thank you."
www.bl.uk
"Very worth while experience, I feel
energized but also emotional which is a
powerful combination."
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35. If you do have any further questions…….
maria.lampert@bl.uk or research@bl.uk
+44 (0)20 7412 7966 (Direct) or 7903 (Research
Service)
@lampert_m
www.bl.uk
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Hinweis der Redaktion
The Library’s mission is to help people advance knowledge to enrich lives and the collections are available to anyone who needs to use them. It also delivers a wide range of exhibitions, publications, learning programmes and public events to broaden access to its collections.
We learnt from our customers that providing access to information was not enough.
So we had to develop a range of new services.
The more we added the more were wanted.
Currently moving from my team giving regular workshops to become accredited business advisors.
We learnt from our customers that providing access to information was not enough.
So we had to develop a range of new services.
The more we added the more were wanted.
Currently moving from my team giving regular workshops to become accredited business advisors.
We learnt from our customers that providing access to information was not enough.
So we had to develop a range of new services.
The more we added the more were wanted.
Currently moving from my team giving regular workshops to become accredited business advisors.
along with establishing a high profile Inspiring Entrepreneurs sell-out series of events with role model entrepreneurs
52% women, 37% BAME, 4% disabled
Won the Best Corporate category at the Black Women in Business Awards, because of our commitment to supporting women and BAME
to encompass prisons, Jobcentre Plus offices, outplacement firms, and ex-servicemen
with complementary skills and relevant networks
including sponsorship, pro bono advice and support and press coverage
Only one in ten businesses had failed compared with one in four across London. The combined turnover for these businesses was £153 million and 84% of their founders say this success would not have been achieved without our help.*